Let's dive into some companies in Colombia that handle appointment setting as part of their broader outsourcing offerings. These firms assist various clients by managing tasks like scheduling and lead handling, making it easier for organizations to focus on their core work. While appointment setting is a key piece, they often bundle it with other support services to fit different needs.

It's interesting how these companies have carved out niches in the outsourcing world, especially with the rise of remote work. They connect with clients across borders, providing practical help without the hassle of in-house teams. Now, here's a look at top such companies, based on what's available from their sites.

1. NeoWork

We at NeoWork offer outsourcing services in Colombia, linking clients with capable staff for jobs like customer support and admin tasks. Our approach streamlines hiring by taking care of recruitment, training, and benefits, so clients can focus on running their day-to-day operations without hassle.

It’s pretty neat how we adjust to each client’s setup, whether they need just one person or a whole team, keeping things flexible. Our 91% annual teammate retention and 3.2% candidate pick rate show how we keep a steady, selective crew. We also plug into the tools clients are already using, making the switch smooth and keeping work flowing.

Key Highlights:

• We manage hiring, training, and employee support for client teams.
• Flexible staffing adjusts to client schedules, even around-the-clock.
• Clients oversee daily tasks while we handle HR and coaching.

Services:

• Customer Support Services
• Virtual Administrative Support
• IT and Software Development Staffing
• AI Data Training
• Temporary Workflow Solutions
• Creative Design Services

Contact and Social Media Information:

• Website: www.neowork.com
• Facebook: www.facebook.com/neoworkteam
• LinkedIn: www.linkedin.com/company/neoworkteam
• Instagram: www.instagram.com/neoworkteam

2. Connect2BPO

Connect2BPO runs as a business process outsourcing firm that provides services right in Colombia. They work with clients to handle tasks like generating leads and setting up appointments, which helps companies keep their sales pipelines moving without extra overhead.

Their approach includes using a mix of talent and tools to support operations, and they offer options for global employment setups. This lets clients tap into Colombian resources for everyday business needs, keeping things straightforward and integrated.

Key Highlights:

• They use a Net-Sourcing model to connect talent with business tools.
• Focus on supporting growth through outsourcing various processes.
• Handle operations for clients in different industries.

Services:

• Lead Generation
• Customer Service
• Recruitment Process Outsourcing (RPO)
• Payroll Outsourcing
• Sales
• Digital Marketing Campaigns
• Global Employment Outsourcing (Employer of Record)
• Workspaces Rental

Contact and Social Media Information:

• Website: connect2bpo.com
• E-mail: info@connect2bpo.com
• Facebook: www.facebook.com/C2BPO
• LinkedIn: www.linkedin.com/company/connect2bpo
• Instagram: www.instagram.com/c2bpo
• Address: Cra 77 #59-35 Office 1403. Barranquilla, Colombia
• Phone: +573042079575

3. VGF Management

VGF Management operates in Colombia, delivering outsourcing services that include appointment setting for companies looking to expand their reach. They assist firms by staffing roles that manage scheduling and business development, which supports smoother interactions with potential clients.

What stands out is their emphasis on nearshore models, where they align time zones and cultural fits to make collaborations feel more natural. This setup allows Colombian teams to integrate with client operations, handling administrative and sales-related tasks effectively.

Key Highlights:

• They provide tailored solutions for scaling business functions.
• Offer staffing across various operational areas.
• Emphasize partnership in delivering outsourcing support.

Services:

• Administration & Operations Support
• Finance & Accounting BPO
• Technology & IT Staffing Services
• Human Resources BPO
• Marketing & Creative BPO
• Sales & Business Development Staffing

Contact and Social Media Information:

• Website: vgfmanagement.com
• E-mail: sales@vgfmanagement.com
• Facebook: www.facebook.com/Vgf.management
• Twitter: x.com/VGFManagement
• LinkedIn: www.linkedin.com/company/vgf-management
• Instagram: www.instagram.com/vgf.management
• Address: Carrera 53 # 80 - 198, Edificio Torre Atlantica, WeWork, Barranquilla, Colombia
• Phone: +18457385950

4. OrigenBPO

OrigenBPO functions as an offshore back office and staffing partner in Colombia, where they sell services like appointment setting to help organizations manage their client interactions. They cater to sectors needing confirmation and verification processes, tying into broader customer engagement strategies.

Their team covers a range of support from inbound calls to data management, giving companies the flexibility to outsource without losing control. It's practical for firms that want to keep costs in check while maintaining service quality through focused training and oversight.

Key Highlights:

• They manage multichannel customer interactions.
• Provide staffing options for direct client control.
• Support processes across financial and medical fields.

Services:

• Collections
• Customer Service
• Appointment Setting
• Help Desk & Support
• Back Office
• Staffing
• Recruiting
• Sales and Telemarketing

Contact and Social Media Information:

• Website: www.origenbpo.com
• E-mail: contact@origenbpo.com
• Address: Carrera 43A # 1A Sur - 50 Edificio Cross Business Center Medellín - Colombia
• Phone: +57 (4) 590 6006

5. Peak Support

Peak Support provides outsourcing services in Colombia, including appointment setting as part of their broader customer support offerings. They work with clients to manage tasks that keep businesses connected to their customers, ensuring schedules and follow-ups are handled efficiently.

Their team in Colombia supports a variety of industries, offering bilingual agents who can handle both English and Spanish communications. This makes them a practical choice for companies needing seamless coordination across different markets.

Key Highlights:

• They provide bilingual support in English and Spanish.
• Focus on building tailored outsourcing teams quickly.
• Handle a mix of customer-facing and back-office tasks.

Services:

• Customer Service
• Technical Support
• Trust & Safety
• Back-Office Services
• Sales & Marketing
• Accounting Services
• Tech & AI Solutions

Contact and Social Media Information:

• Website: peaksupport.io
• E-mail: info@peaksupport.io
• Facebook: www.facebook.com/PeakSupportOutsourcing
• Twitter: x.com/Peak_Support
• LinkedIn: www.linkedin.com/company/peak-support-outsourcing
• Instagram: www.instagram.com/peak_support_outsourcing
• Phone: +18666916371

6. TaskUs

TaskUs delivers outsourcing solutions in Colombia, with appointment setting integrated into their sales and customer experience services. They help companies manage client interactions by providing skilled teams who handle scheduling and other support tasks.

Their operations in Colombia leverage a diverse, bilingual workforce to assist clients across various sectors. By combining human-led services with technology, they aim to streamline processes like appointment coordination for businesses looking to expand their reach.

Key Highlights:

• They offer bilingual teams for client support.
• Provide a mix of human-led and AI-supported services.
• Focus on creating a collaborative work environment for their teams.

Services:

• Digital Customer Experience
• Trust & Safety
• AI and Data Services
• Financial Crime & Compliance
• Sales Outsourcing Service
• Learning as a Service

Contact and Social Media Information:

• Website: www.taskus.com
• Facebook: www.facebook.com/TaskUs
• Twitter: x.com/taskus
• LinkedIn: www.linkedin.com/company/taskus
• Instagram: www.instagram.com/taskusph
• Phone: 888-400-8275

7. Outsourced

Outsourced offers outsourcing services in Colombia, where they supply remote sales representatives to assist companies in marketing their products or services to consumers and other firms. These representatives engage with existing clients to understand needs and follow through on sales processes, while also generating new leads through methods like cold calling or referrals from websites.

The company handles recruitment by matching candidates to specific requirements, such as handling technical or medical products, and takes care of onboarding to fit them into client operations. They provide the necessary infrastructure for these workers to operate from their local setup, allowing companies to oversee daily or weekly tasks without additional setup costs.

Key Highlights:

• Representatives are dedicated fully to the hiring company.
• They maintain databases of calls and contacts for tracking.
• Support includes building marketing teams for various channels.

Services:

• Sales Representative Outsourcing
• Lead Generation
• Customer Enquiry Handling
• Account Servicing
• Market Trend Monitoring
• Competitor Analysis
• Email Marketing
• Social Media Marketing
• Search Engine Marketing
• Content Marketing

Contact and Social Media Information:

• Website: outsourcing.com.co
• E-mail: mercadeo@outsourcing.com.co
• Facebook: www.facebook.com/FamiliaOS.BIC
• LinkedIn: www.linkedin.com/company/outsourcing-s-a-s-bic-oficial
• Instagram: www.instagram.com/familiaos.bic
• Address: Pereira: Av. 30 de Agosto # 40–09, Colombia
• Phone: (+57) 3202197086

8. SPEAK BPO

SPEAK BPO sells outsourcing services in Colombia focused on sales and telemarketing, helping firms manage campaigns that promote products and handle customer inquiries. Their teams take on outbound efforts to follow up with leads and inbound responses to process orders, keeping the sales flow steady for various sectors.

They incorporate practices like suggesting add-on products during interactions to round out purchases, and they gather feedback from these exchanges to tweak approaches. Training keeps agents up to speed on product details and conversation skills, while reports on things like conversion rates help track what's working.

Key Highlights:

• Agents receive regular training on sales methods.
• Feedback from interactions informs strategy adjustments.
• Reports cover key performance indicators for campaigns.

Services:

• Outbound Telemarketing
• Inbound Call Handling
• Cross-Selling
• Upselling
• Performance Analysis
• KPI Reporting

Contact and Social Media Information:

• Website: speakbpo.com
• E-mail: manager@speakbpo.com
• LinkedIn: www.linkedin.com/company/speak-bpo
• Instagram: www.instagram.com/speak_bpo
• Address: Cl. 26 Nte. #5AN – 50 Cali – Colombia
• Phone: +1 470 886 2476

9. TP

TP delivers business solutions in Colombia that blend human input with tech tools to handle customer interactions and sales processes for client organizations. Their setups aim to support everything from lead engagement to closing deals, using a mix of automation and personal touch to fit different company workflows.

The firm works across many fields, applying know-how to create systems that manage operations end-to-end, from planning to daily execution. This includes using data insights to spot patterns in customer behavior and refine how sales teams connect with prospects.

Key Highlights:

• Solutions combine AI with human-led interactions.
• Focus on data analytics for process improvements.
• Serve multiple industries with tailored operational support.

Services:

• Digital Customer Experience
• Artificial Intelligence Integration
• Trust and Safety
• Back-Office Processing
• Sales Conversions Support
• Customer Loyalty Management

Contact and Social Media Information:

• Website: www.tp.com
• Facebook: www.facebook.com/TeleperformanceGlobal
• Twitter: x.com/Teleperformance
• LinkedIn: www.linkedin.com/company/teleperformance
• Instagram: www.instagram.com/teleperformance_group

10. Quanticabpo

Quanticabpo provides outsourcing services in Colombia, where they act as the voice for companies by managing customer contacts and interactions. Their teams focus on creating memorable exchanges that build trust, treating the work like a family effort where everyone supports growth and keeps things running smoothly for the clients they serve.

Over time, they've adapted to working with different cultures, which shapes how they handle quality and productivity in daily operations. The emphasis stays on exclusivity and close ties with client organizations, evolving around customer experience to keep resources aligned and costs in check without chasing scale.

Key Highlights:

• They build on community and hard work for operations.
• Focus on cultural adaptation for contact handling.
• Prioritize long-term client relationships through proximity.

Services:

• Customer Contact Management
• Voice Support for Companies
• Interaction Quality Oversight

Contact and Social Media Information:

• Website: quanticabpo.com
• Facebook: www.facebook.com/quanticabpo
• LinkedIn: www.linkedin.com/company/quantica-bpo
• Instagram: www.instagram.com/quantica_bpo
• Address: Calle 47 # 44 - 58, Barranquilla,Colombia
• Phone: (57)5 3851110

11. Intelsa

Intelsa sells BPO services in Colombia, integrating tech, channels, and people to connect digital and traditional worlds for client firms. They manage user experiences by blending omnichannel strategies with AI tools, like automated responses or data analysis, to handle interactions across devices and formats.

Their setup covers everything from front-line support to behind-the-scenes processing, helping companies capture info and follow up on leads or collections. It's a mix of contact center speed and marketing creativity, aimed at keeping client teams focused while they take on the multichannel workload.

Key Highlights:

• They use omnichannel approaches for user engagement.
• Incorporate AI for anticipating client needs.
• Handle data processing in various formats.

Services:

• Customer Attention Support
• Digital Channel Management
• Back Office Processing
• Telemarketing
• Televenta
• Specialized Collections

Contact and Social Media Information:

• Website: intelsa.co
• Facebook: www.facebook.com/intelsabpo
• LinkedIn: www.linkedin.com/company/intelsaco
• Instagram: www.instagram.com/intelsabpo
• Address: Cra 50C, Cl. 10 Sur #140, Medellín, Antioquia, Colombia
• Phone: +57 323 8388269

Conclusion

Looking at the landscape of appointment setting companies in Colombia, it’s clear these firms are doing some solid work to help clients keep their schedules tight and their sales pipelines flowing. They each bring something a bit different to the table, whether it’s a focus on tech integration, bilingual support, or flexible staffing. It’s kind of refreshing to see how they tackle the nitty-gritty of customer interactions while letting companies focus on the bigger picture.

What strikes me is how Colombia’s become a go-to spot for this kind of outsourcing, with these businesses tapping into local talent to make things run smoothly for clients worldwide. If you’re thinking about outsourcing appointment setting or similar tasks, these companies offer practical options worth checking out. It’s all about finding the right fit for what your team needs to keep moving forward.

‍