Belize has developed into a practical nearshore outsourcing market for companies that need English-speaking customer service, sales, technical support, and back-office teams aligned with North American working hours. The providers below include Belize-based BPO operations as well as outsourcing companies that give businesses an alternative way to build distributed support teams.

1. NeoWork

NeoWork provides outsourced teams across customer experience, virtual assistance, IT and development, AI operations, and creative services. Its customer experience teams handle voice, chat, email, and other support channels, with managed-service and staff-augmentation models available depending on how much operational control a client wants to retain.

NeoWork reports a 91% employee retention rate and a 3.2% candidate selectivity rate. Its published delivery locations center on the Philippines and Colombia rather than Belize, making it a useful comparison for companies evaluating Belize-based nearshore providers against distributed global outsourcing models.

Key Facts

• Best for: Companies building dedicated outsourced operational teams
• Core services: BPO, customer experience, virtual assistants, IT staffing, AI training, creative services
• Support channels: Phone, email, chat
• Industries: Technology, healthcare, logistics, media, gaming, e-commerce
• Published talent locations: Philippines and Colombia
• Employee retention: 91%

Contact Information

• Website: www.neowork.com 
• Facebook: www.facebook.com/neoworkteam
• LinkedIn: www.linkedin.com/company/neoworkteam
• Instagram: www.instagram.com/neoworkteam

2. Protel BPO

Protel BPO operates two delivery centers in Belize and provides nearshore contact center and business process outsourcing for U.S. companies. Its services cover inbound and outbound voice, live chat, and non-voice back-office functions such as billing, payment processing, data management, recruitment, payroll, and benefits administration.

The company works in English and Spanish and aligns its Belize operations with U.S. business hours. Protel also states that its operations meet HIPAA and PCI-DSS data protection requirements, which broadens its relevance for businesses handling sensitive customer information.

Key Facts

• Best for: U.S. companies seeking an established Belize contact center
• Core services: Inbound voice, outbound voice, live chat, back-office support
• Languages: English and Spanish
• Location: Belize City, Belize
• Compliance: HIPAA and PCI-DSS
• Founded: 2012

Contact Information

• Website: www.protelbpo.com
• Email: tmorrison@protelbpo.com
• Facebook: www.facebook.com/protelbpo
• LinkedIn: www.linkedin.com/company/protelbpo-limited
• Address: 160 Newtown Barracks Road Belize City, Belize
• Phone: 888-898-1426

3. Acquity BPO

Acquity BPO operates from multiple locations in Belize and handles customer support, finance and accounting processes, lead generation, and appointment setting. Its model combines contact center functions with broader business process outsourcing, making it relevant to companies that want both customer-facing and administrative work handled by one provider.

The company lists operations in Belize City and Belmopan. Its presence in both locations provides clients with access to a larger Belizean workforce than a single-site delivery model.

Key Facts

• Best for: Businesses combining customer support with back-office processes
• Core services: Customer support, finance, accounting, lead generation, appointment setting
• Delivery locations: Belize City and Belmopan
• Headquarters: Belize City
• Founded: 2022

Contact Information

• Website: acquitybpo.com
• Address: 7th floor 304 Newtown Barracks, Belize City, Belize
• Email: info@acquityco.com 

4. Fusion CX Belize

Fusion CX operates a substantial Belize delivery network following the integration of Ready Call Center into the Fusion CX organization. Its global customer experience services include voice, email, chat, social media, and messaging, supported by digital tools and AI-focused CX technology.

The company currently lists Belize locations in Belize City, Orange Walk, and San Ignacio. Its industry coverage includes healthcare and life sciences, banking and financial services, retail, telecom, utilities, and technology-related businesses.

Key Facts

• Best for: Larger companies requiring multi-site CX operations
• Core services: Voice, email, chat, social media, messaging, customer experience
• Industries: BFSI, healthcare, retail, telecom, utilities, technology
• Belize locations: Belize City, Orange Walk, San Ignacio
• Previous Belize brand: Ready Call Center

Contact Information

• Website: www.fusioncx.com
• Email: contact@fusioncx.com
• Facebook: www.facebook.com/FusionCX
• Twitter: x.com/fusion_cx
• LinkedIn: www.linkedin.com/company/fusioncx-official
• Instagram: www.instagram.com/fusioncxofficial
• Address: 190 Newton Barracks Road, Icon Building. Belize City, Belize
• Phone: (855) 200-9168

5. Invictus

Invictus combines a Belize-based outsourcing operation with customer experience technology. The company is Belize operations in Belmopan and operates contact center and back-office programs alongside its iKunnect platform, which brings contact center tools, CRM functionality, and multilingual AI into one operating environment.

Services include dedicated contact center teams, sales support, quality assurance, workforce management, back-office work, and enterprise shared-service programs. Invictus works across financial services, healthcare, insurance, logistics, retail, hospitality, technology, professional services, and other industries.

Key Facts

• Best for: Companies combining outsourced operations with CX technology
• Core services: Managed contact center, back office, sales support, quality assurance
• Headquarters: Belmopan, Belize
• Technology: iKunnect
• Founded: 2012
• Languages: English, Spanish, plus multilingual technology support

Contact Information

• Website: invictusbpo.com
• Email: info@invictusbpo.com
• Facebook: www.facebook.com/invictusbpo
• Twitter: x.com/Ashley1512424
• LinkedIn: www.linkedin.com/company/invictus-bpo
• Instagram: www.instagram.com/ashleyfranco4568
• Phone: +1 469 940 7469

6. Global Com BPO

Global Com BPO operates a network of outsourcing and call center operations in Belize. Its service focus includes customer service, sales lead generation, technical support, and customer experience management.

The company is headquartered in Belize City and has operated in the country's BPO sector since 2014. Global Com's customer-management approach can suit businesses that need dedicated teams for recurring inbound support or outbound sales activity rather than a broad professional-services outsourcing engagement.

Key Facts

• Best for: Customer support and sales-oriented outsourcing
• Core services: Customer service, lead generation, technical support, call center outsourcing
• Location: Belize City, Belize
• Founded: 2014
• Company size: 201-500 employees on LinkedIn

Contact Information

• Website: www.callglobalbpo.com
• Phone: +501-673-2277
• Address: 17 Albert St., 2nd Floor, Downtown Plaza, Belize City, Belize
• Email: hr@gclbelize.com
• Facebook: www.facebook.com/Globalcombelize
• LinkedIn: www.linkedin.com/in/globalcom-ltd-8228a0133
• Instagram: www.instagram.com/globalcomltd

7. OneStop BPO

OneStop BPO operates from Corozal Town and provides business process outsourcing through a team of native English-speaking professionals in Belize. Its offering spans administrative support, customer service, technical assistance, and sales support.

Companies can use OneStop for functions including lead generation, appointment setting, call center support, and administrative workflows. The combination of sales, customer service, and administrative capabilities makes the provider particularly relevant to small and midsize businesses looking to move several recurring processes to one outsourced team.

Key Facts

• Best for: Small and midsize companies needing flexible BPO teams
• Core services: Administrative support, customer support, technical assistance, sales support
• Languages: English and Spanish services
• Location: Corozal Town, Belize
• Founded: 2016

Contact Information

• Website: www.1stopbpo.org
• Email: info@1stopbpo.org
• Phone: 1-877-219-1033
• Address: 11 Santa Rita Road, Corozal Town, Corozal District, Belize C.A

8. Staff Pro BPO

Staff Pro BPO provides call center and outsourcing services from Santa Elena, Belize. Its service mix includes sales and prospecting, customer-facing operations, and other outsourced workflows supported by English-speaking and bilingual staff.

The company emphasizes integration with client systems rather than forcing every account onto a single internal platform. This model can be useful for organizations that already have established CRMs, sales systems, or support workflows and want an external team to work inside their existing technology environment.

Key Facts

• Best for: Businesses outsourcing sales and customer-facing processes
• Core services: Sales, prospecting, customer support, outsourced operations
• Location: Santa Elena, Belize
• Languages: English with bilingual capabilities
• Delivery approach: Client-system integration

Contact Information

• Website: staffprobpo.com
• Email: contact@staffprobpo.com
• Phone: +1-727-217-5205
• Address: 33 George Price Avenue, Santa Elena, Belize

9. SB Global BPO

SB Global BPO uses a multi-country outsourcing model with nearshore delivery in Belize and additional operations in the Philippines and Jamaica. Its teams handle customer service, sales, lead generation, back-office processes, and technical support.

The provider offers dedicated, shared, hybrid, and virtual staffing arrangements and supports both small pilot teams and larger programs. Its published industry coverage includes e-commerce, logistics, fintech, healthcare, real estate, hospitality, technology, SaaS, and professional services.

Key Facts

• Best for: Companies wanting combined nearshore and offshore delivery
• Core services: Customer support, sales, lead generation, back office, technical support
• Delivery locations: Belize, Philippines, Jamaica
• Availability: 24/7/365
• Staffing models: Dedicated, shared, hybrid, virtual

Contact Information

• Website: sbglobalbpo.com
• Email: info@sbglobalbpo.com
• Facebook: www.facebook.com/p/SB-Global-BPO-100073868409576
• LinkedIn: www.linkedin.com/company/sb-global-bpo
• Instagram: www.instagram.com/sbglobalbpo
• Phone: +011 (501) 620-7051

10. Voyse

Voyse operates from Belize City and combines outsourced contact center services with technology for call monitoring, workforce management, business intelligence, and customer operations. Its infrastructure includes VoIP and fiber connectivity along with speech analytics used for areas such as customer sentiment and call compliance.

The company's Belize delivery model gives clients access to native English-speaking agents as well as Spanish-speaking talent. Voyse is particularly relevant when call center operations need to be combined with structured technology, analytics, and workforce-management processes.

Key Facts

• Best for: Contact center programs requiring operational technology
• Core capabilities: Customer operations, call center support, workforce management
• Technology: VoIP, speech analytics, business intelligence tools
• Languages: English and Spanish capabilities
• Location: Belize City, Belize

Contact Information

• Website: voyse.tel
• Email: Info@voyse.tel
• Facebook: www.facebook.com/voyseinternational
• LinkedIn: www.linkedin.com/company/voyse-international
• Address: Mile 3.5 Phillip Goldson Highway, Suite 300 Belize City, Belize, C.A.
• Phone: +501-380-0053

11. The Office Gurus

The Office Gurus operates a nearshore BPO facility in Belize serving U.S. companies. Its Belize services include bilingual customer care, technical help desk functions, sales support, and back-office outsourcing.

The provider is particularly relevant to organizations seeking to place several related customer operations under one BPO relationship. Its Belize location supports English-language communication, bilingual service, and working-hour alignment with companies in the United States.

Key Facts

• Best for: U.S. companies seeking bilingual nearshore support
• Core services: Customer care, technical support, sales, back-office services
• Delivery model: Nearshore BPO
• Languages: English and bilingual support
• Location: Belize

Contact Information

• Website: theofficegurus.com
• Facebook: www.facebook.com/theofficegurus
• LinkedIn: www.linkedin.com/company/the-office-gurus
• Instagram: www.instagram.com/theofficegurus_sv

12. Nearshore Global

Nearshore Global builds outsourced full-time teams in Belize that integrate directly with client businesses. Services include inbound and outbound calling, SMS support, email, live chat, social media, data entry, appointment setting, customer service, technical support, medical billing, transcription, and sales support.

The model gives clients direct access to outsourced staff while allowing them to define internal processes and working procedures. That structure can fit companies that want the cost and recruiting advantages of outsourcing but prefer to remain closely involved in everyday management.

Key Facts

• Best for: Companies wanting direct management of dedicated Belize teams
• Core services: Customer service, calling, data entry, technical support, live chat, email
• Staffing model: Dedicated outsourced teams
• Location: Belize City, Belize
• Availability: 24/7 support

Contact Information

• Website: www.nearshoreglobal.com
• Email: matt@nearshoreglobal.com
• Address: 109 Cemetery Road, Belize City, Belize
• Phone: 541-228-9301

13. VRK2 Services

VRK2 Services is a smaller Belize City call center and BPO provider. The company was founded in 2021 and operates in the outsourcing and offshoring sector, with its headquarters listed in Belize City.

Its smaller organizational size differentiates it from larger multi-site providers in the country and may make it relevant for businesses exploring smaller outsourced teams or programs where direct interaction with a compact provider is preferred. Publicly available information about its detailed service portfolio is more limited than for several larger Belize BPO operators, so buyers should confirm specific program requirements directly with the company.

Key Facts

• Best for: Businesses exploring smaller Belize-based BPO providers
• Business type: Call center and BPO
• Location: Belize City, Belize
• Founded: 2021
• Company size: 11-50 employees on LinkedIn

Contact Information

• Website: vrk2services.com
• Email: info@vrk2services.com
• Address: 77 Central American Blvd, Belize City, Belize C.A
• Phone: +501 615-2594

Conclusion

Belize gives companies access to an English-speaking nearshore outsourcing market with strong overlap with North American working hours. The country's BPO providers cover customer service, technical support, sales, lead generation, back-office operations, finance and accounting, and other recurring business processes.

The right provider depends on the operating model a company needs. Belize-based firms such as Protel BPO, Fusion CX, Invictus, Acquity BPO, and OneStop BPO may suit businesses prioritizing local delivery, while NeoWork offers a broader distributed outsourcing model for companies building dedicated teams across customer experience, virtual assistance, IT, AI operations, and other functions. Comparing service scope, staffing model, language coverage, technology, compliance requirements, and capacity can help businesses narrow the list to providers that fit their operational needs.

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