Bonifacio Global City is one of Metro Manila's major outsourcing centers, with providers covering customer experience, back-office operations, technical support, finance, healthcare, and dedicated offshore staffing. The BPO companies in BGC below include both locally based providers and outsourcing partners that build Philippine teams for international businesses. 

1. NeoWork

NeoWork helps companies build dedicated teams in the Philippines across customer experience, virtual assistance, technical roles, AI operations, and creative services. Its model is particularly relevant to growing companies that want access to Filipino talent without immediately committing to a large traditional call center operation.

Businesses can start with individual professionals through its Global Staffing model or use an Operations Partnership when they want NeoWork to handle sourcing, training, supervision, quality, and scheduling. NeoWork reports 91% annualized teammate retention and a 3.2% candidate selectivity rate. Its teams can also provide 24/7 coverage, including holidays.

Key Facts

• Best for: Startups and growing companies building dedicated Philippine teams
• Core services: BPO, customer experience, virtual assistants, IT and development, AI training, creative services
• Service models: Global Staffing and managed Operations Partnership
• Talent location: Philippines and Colombia
• Annualized teammate retention: 91%
• Candidate selectivity rate: 3.2%
• Coverage: 24/7 operations available

Contact Information

• Website: www.neowork.com 
• Facebook: www.facebook.com/neoworkteam
• LinkedIn: www.linkedin.com/company/neoworkteam
• Instagram: www.instagram.com/neoworkteam

2. Infosys BPM

Infosys BPM provides its services in the Philippines. Its Philippine operation has developed centers of excellence covering service desk, customer service, and finance and accounting, making it relevant to companies seeking structured business process management rather than basic voice outsourcing alone.

The BGC location is part of a broader Philippine delivery network. The company is particularly suited to organizations looking for process outsourcing backed by a large international technology and consulting organization.

Key Facts

• Best for: Enterprise business process management
• Core services: Customer service, service desk, finance and accounting
• Specialization: Enterprise BPM and shared services
• Location: BGC Corporate Center, Bonifacio Global City, Taguig
• Philippine presence: Multiple delivery locations

Contact Information

• Website: www.infosysbpm.com
• Facebook: www.facebook.com/InfosysBPM
• Twitter: x.com/infosysbpm
• LinkedIn: www.linkedin.com/company/infosys-bpm
• Instagram: www.instagram.com/infosysbpm
• Address: 23F BGC Corporate Center, 30th St. corner 11th Avenue, Bonifacio Global City, Fort Bonifacio, Taguig City, Philippines 1634
• Phone: +632 7946 3439
• Email: InfosysBPM@infosys.com 

3. TMJP BPO Services

TMJP BPO Services operates from the A.T. Yuchengco Centre in BGC and handles customer-facing and back-office processes for businesses looking to outsource functions in the Philippines. Its customer support capabilities include email and chat support, while its broader outsourcing portfolio extends to back-office work and shared services.

The company also has experience with multilingual operations and Japanese-language services, giving it a more specialized positioning than providers focused entirely on English-language call center work.

Key Facts

• Best for: Multilingual customer and back-office outsourcing
• Core services: Customer experience, email support, chat support, back-office services
• Additional capabilities: HR shared services, knowledge process outsourcing
• Location: Bonifacio Global City, Taguig
• Founded: 2015

Contact Information

• Website: www.tmjpsolutions.com
• Facebook:  www.facebook.com/tmjpbposervicesinc
• LinkedIn: www.linkedin.com/company/tmjpbposervicesinc
• Instagram: www.instagram.com/tmjpbposrvcs
• Address: 21F A.T. Yuchengco Centre 25th and 26th Sts., Bonifacio Global City, Taguig City, 1634 Philippines

4. CB Outsourcing

CB Outsourcing provides outsourced business support from BGC Corporate Center. Its services span technical and administrative functions, including user support, content moderation, social media support, and e-commerce operations.

For online businesses, the company can support product listings, order processing, customer inquiries, review monitoring, and related back-office tasks. It also handles areas such as system access and help documentation, making it useful for companies whose outsourcing needs cross customer service, e-commerce, and basic technical operations.

Key Facts

• Best for: E-commerce and multilingual support operations
• Core services: E-commerce support, technical support, content moderation, social media support
• Location: BGC Corporate Center, Taguig
• Operating model: Philippine outsourced teams

Contact Information

• Website: www.cboutsourcing.com
• Email: info@cboutsourcing.com
• Phone: +63 999 9909 309
• Address: Level 24, BGC Corporate Center, 30th St. cor. 11th Ave., Bonifacio Global City City of Taguig, Philippines

5. MyCustomer360

MyCustomer360 works with businesses that need outsourced customer experience and customer success support. Its BGC office places the company directly inside one of Taguig's main business districts, making it an accessible option for companies looking for locally operated support teams.

Its positioning centers on helping businesses scale customer-facing operations and improve the organization of support functions. This makes MyCustomer360 most relevant when customer communication and ongoing client support are central to the outsourcing requirement.

Key Facts

• Best for: Customer success and customer experience support
• Core focus: Customer service outsourcing
• Location: BGC Corporate Center, Taguig
• Client profile: Businesses scaling customer-facing operations

Contact Information

• Website: www.mycustomer360.com
• Email: info@mycustomer360.com
• Phone: +63 917 885 7436
• Twitter: x.com/mycustomer360
• LinkedIn: www.linkedin.com/company/mycustomer360
• Address: BGC Corporate Center, 30th Street corner 11th Avenue, BGC, Taguig City, 1630, Philippines

6. iNeed Outsourcing

iNeed Outsourcing has a BGC office at One Park Drive and covers a broad mix of business processes rather than operating only as a traditional call center. Its service categories include healthcare, administration, data operations, professional services, shared services, and contact center work.

Customer service, technical support, live chat, data processing, virtual assistance, accounting, recruitment, payroll, and healthcare-related processes are all included in its published capabilities. This breadth can suit organizations planning to consolidate several outsourced functions with one Philippine provider.

Key Facts

• Best for: Businesses outsourcing several operational functions
• Core services: Customer service, technical support, live chat, data processing
• Additional services: Accounting, healthcare support, recruitment, payroll
• Location: BGC, Taguig

Contact Information

• Website: ineedoutsourcing.com
• Email: hello@ineedoutsourcing.com
• LinkedIn: www.linkedin.com/company/ineed-outsourcing-services
• Address: 7th Floor, One Park Drive, 11th Drive Corner 9th Avenue, BGC, Taguig, Philippines 

7. AGSI

AGSI combines business process outsourcing with offshore staffing, recruitment, Employer of Record, and Global Capability Center support. Its BPO services cover front-office and back-office functions such as customer support, administration, accounting, marketing, social media, and human resources.

The company has a location at Picadilly Star Building in BGC as well as another Taguig facility in McKinley Town Center. This combination of outsourcing and workforce infrastructure makes AGSI relevant to companies that may start with outsourced roles and later expand their Philippine operation.

Key Facts

• Best for: Offshore teams requiring HR and employment support
• Core services: BPO, offshore staffing, EOR, RPO, GCC support
• Functions: Customer support, accounting, admin, HR, marketing
• Location: BGC and McKinley Town Center, Taguig

Contact Information

• Website: www.agsi.co
• Email: info@agsi.co
• Facebook: www.facebook.com/AGSIphilippines
• LinkedIn: www.linkedin.com/company/amtec-global-solutions-inc
• Instagram: www.instagram.com/agsi_ph
• Address: Picadilly Star Building, 4th Avenue corner 27th Street, BGC, Taguig City 
• Phone: +63 917-3049-988

8. Origo BPO

Origo BPO focuses on building remote operational teams for mid-market businesses. Its Manila location is at One Bonifacio High Street in BGC, while the company also maintains operations in Pampanga.

The service portfolio is particularly strong in back-office processes. Customer service, billing, collections, portal administration, technician support, accounting, dispatch, inside sales, and asset management are among its supported functions. Origo is therefore more relevant to businesses looking to transfer defined operational workflows than companies simply seeking general virtual assistants.

Key Facts

• Best for: Mid-market companies outsourcing back-office processes
• Core services: Customer service, billing, collections, accounting
• Additional services: Dispatch, technician support, inside sales, portal administration
• Location: One Bonifacio High Street, BGC, Taguig
• Delivery model: Dedicated remote operational teams

Contact Information

• Website: origobpo.com
• Facebook: www.facebook.com/offshoringwithorigo
• LinkedIn: www.linkedin.com/company/origo-bpo
• Address: Level 24 PSE, One Bonifacio High Street, 5th Avenue corner 28th Street, BGC, Taguig City
• Phone: +63 454 993 335

9. Excelsia BPO

Excelsia BPO provides contact center and outsourced business support from Picadilly Star Building in Bonifacio Global City. Its outsourcing work covers customer management functions and processes that can be handled through remote or contact center teams.

The company's published capabilities have included inbound and outbound support, chat support, back-office functions, IT support, e-commerce support, financial services, and healthcare-related processes. Its BGC base makes it particularly relevant to organizations specifically searching for an outsourcing provider with a physical operation inside the district.

Key Facts

• Best for: Contact center and customer management outsourcing
• Core services: Customer support, chat support, back office
• Additional capabilities: E-commerce, IT and financial services support
• Location: Picadilly Star Building, BGC, Taguig

Contact Information

• Website: excelsiabpo.co
• Email: inquiries@excelsiabpo.com
• Address: Unit 1403 Picadilly Star Bldg 4th Avenue cor. 27th Street Bonifacio Global City, Taguig NCR Philippines
• Phone: +63 (2) 8831-2454

10. Arete Solutions Inc.

Arete Solutions operates from Picadilly Star in BGC and works across outsourcing, technology, and contact center-related services. Its capabilities extend beyond customer-facing processes into software and application development, which can be useful when a company needs both technical and operational support.

The company also provides contact center vendor management, including vendor selection, monitoring, negotiations, and issue management. That gives Arete an unusual angle for organizations managing several outsourcing suppliers or contact center relationships.

Key Facts

• Best for: Companies combining BPO and technology requirements
• Core services: Contact center support and vendor management
• Additional services: Custom software and application development
• Location: Bonifacio Global City, Taguig

Contact Information

• Website: www.aretesi.com
• Email: info@aretesi.com
• Phone: +63 949 994 3621
• Facebook: www.facebook.com/AreteSolInc
• LinkedIn: www.linkedin.com/company/aretesi
• Instagram: www.instagram.com/aretesi.888
• Address: 20th Floor, Picadilly Star, 4th Ave corner 27th Street, Bonifacio Global City, Taguig City, Philippines

11. Livebridge, Inc.

Livebridge is a BPO company based in The Trade and Financial Tower in BGC. Established in 2016, it focuses on customer interaction services delivered through multiple communication channels.

Its services include customer service, technical support, account maintenance, risk management, and analytical work. This narrower operational scope can be useful for organizations looking for a BGC-based provider centered primarily on customer contact and support processes rather than broad workforce outsourcing.

Key Facts

• Best for: Customer interaction and support operations
• Core services: Customer service, technical support, account maintenance
• Additional capability: Data analysis and risk management
• Founded: 2016
• Location: Bonifacio Global City, Taguig

Contact Information

• Website: www.livebridgeinc.com
• Email: hr@livebridgeinc.com
• Facebook: www.facebook.com/livebridgeinc
• Address: 2207 The Trade and Financial Tower, Bonifacio Global City, Taguig City, Philippines
• Phone: +(02) 87828065

12. Konfidev International

Konfidev International runs its Philippine operation from One Global Place in BGC. The company focuses on remote contact center and digital marketing operations, particularly for clients in North America.

Its outsourcing capabilities cover customer interactions and IT-related support, with experience across sectors including telecommunications, technology, financial services, consumer products, energy, media, and retail. Konfidev may therefore suit companies that want customer experience operations combined with digital or technology-related support.

Key Facts

• Best for: North American companies building Philippine support teams
• Core services: Contact center outsourcing and IT support
• Additional capability: Digital marketing services
• Industries: Telecom, IT, financial services, retail, media
• Location: One Global Place, BGC, Taguig

Contact Information

• Website: www.konfidevinternational.com
• Email: info@konfidevinternational.com
• Address: Level 10-1 One Global Place, 25th Street & 5th Avenue, Bonifacio Global City, Taguig City,1634 PH
• Phone: +1 302 560 7508

13. Liberty Star Tech

Liberty Star Tech combines technology services with business process outsourcing and maintains an international presence in the BGC and McKinley area of Taguig. Its outsourcing portfolio includes secure contact center services, customer experience operations, workforce support, and business process optimization.

The company also covers managed technology, cybersecurity-oriented solutions, help desk services, and technical support. That combination makes it more relevant to organizations with security or technology requirements attached to their outsourced customer or operational processes.

Key Facts

• Best for: BPO operations with technology and security requirements
• Core services: BPO, contact center services, customer experience
• Additional services: Help desk, technical support, managed services
• Founded: 2018
• Philippine presence: BGC and McKinley area, Taguig

Contact Information

• Website: www.libertystartech.com
• Facebook: www.facebook.com/p/Liberty-Star-Tech-100089936906426
• Twitter: x.com/LibertyStarTech
• LinkedIn: www.linkedin.com/company/liberty-star-tech
• Instagram: www.instagram.com/libertystartech1
• Address: 4/F Unit 4 C & D Commerce and Industry Plaza Bldg. McKinley Town Center Park Ave. Taguig, Philippines, 1634
• Phone: +1 (512) 596-3548

Conclusion

BGC remains a major hub for business process outsourcing in the Philippines, with providers covering customer support, back-office operations, technical assistance, finance, healthcare processes, and dedicated offshore staffing. The companies in this list differ considerably in scale and delivery model, so the right fit depends on whether a business needs a large enterprise BPO operation, a specialized support team, or flexible dedicated staffing.

NeoWork offers a particularly flexible option for companies that want to build dedicated Philippine teams across customer experience, virtual assistance, technical roles, AI operations, and creative functions. Its combination of selective hiring, managed operations, and 24/7 coverage can suit growing businesses that want more control over team composition while still outsourcing recruitment and operational management.

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