Unlocking Growth: The Top BPO Companies in the Philippines

mins read
Oct 20, 2025
Ann

The Philippines has solidified its position as a global leader in business process outsourcing (BPO), thanks to its vast pool of English-proficient professionals, competitive costs, and time zones that align seamlessly with the US. In 2025, the country’s BPO industry is thriving, contributing over $30 billion to the economy and employing more than 1.5 million people across numerous top-tier companies. For businesses looking to scale customer support, streamline back-office operations, or boost efficiency, partnering with these leading BPO firms transforms fixed costs into flexible, high-impact solutions. From seamless customer service to complex data processing, these companies enable startups and global enterprises alike to stay focused on their core strengths while achieving retention rates that outshine traditional in-house models. Here’s why these top BPO companies in the Philippines are redefining outsourcing success in 2025.

1. NeoWork

We function as a staffing and operations partner in the Philippines, linking businesses with professionals for roles like customer support, software engineering, and graphic design. Our setup pulls from the local talent pool to manage tasks from basic admin to intricate tech work, letting clients keep their eyes on the big picture. We cater to industries like tech, healthcare, and e-commerce, building solutions that fit smoothly into a client’s existing operations. It’s a straightforward way to help companies expand without getting mired in the daily grind.

Our approach starts with figuring out what a client needs, then matching them with candidates for either single roles or managed groups. We handle recruitment, benefits, and training, while clients take charge of day-to-day tasks. Communication stays front and center for us, especially with remote setups spanning different time zones. We’ve learned that kicking things off with smaller roles often helps clients ease into outsourcing, giving them the flexibility to ramp up when it feels like the right move.

Key Highlights:

  • Staffing and operations support in the Philippines
  • Services for industries like tech and e-commerce
  • Client-managed daily operations
  • Focus on clear communication
  • Flexible scaling for business needs
  • Retains 91% of teammates annually and selects only 3.2% of candidates, ensuring top talent for our clients

Services:

  • Customer support
  • Virtual assistants
  • Bookkeeping
  • Social media management
  • Software engineering
  • Data science
  • Cloud architecture
  • AI data labeling
  • Animation
  • Graphic design
  • Virtual production
  • Workforce management
  • Quality assurance

Contact Information:

2. SixEleven

Business process outsourcing in the Philippines often starts with firms like SixEleven, which handles a range of customer-facing and back-end tasks from its base in the country. Operations kicked off back in the early 2000s, evolving from basic manufacturing support to broader digital and support services as demand shifted toward customer service and online marketing needs. The setup allows for quick adjustments to client requirements, drawing on established platforms that keep things running smoothly across calls, chats, and data handling. It's one of those places where the focus stays on fitting services to whatever stage a business happens to be in, whether that's ramping up sales outreach or sorting through administrative piles.

Day-to-day work here involves coordinating with clients to map out what gets handed off, like turning raw leads into conversations or annotating images for tech projects. Agents step in for everything from troubleshooting tech issues round the clock to processing orders without missing a beat. The approach keeps an eye on security through dedicated systems, ensuring that exchanges between client and provider don't hit snags. Over time, this has meant expanding into areas like email responses and research gigs, all while sticking to a model that lets businesses test the waters without locking in huge commitments upfront. It's straightforward stuff, really-just plugging gaps where internal teams can't stretch.

Key Highlights:

  • Experience spans multiple fields with ongoing tweaks to processes
  • Secure platforms handle various services without hitches
  • Custom fits for client needs at different growth points
  • Investments in tools keep operations efficient and protected
  • Partnerships emphasize agent training and support

Services:

  • Lead generation
  • Telemarketing sales
  • Booking and order taking
  • Technical support
  • Chat support
  • Email support
  • Inbound sales
  • Helpdesk
  • Inbound customer support
  • Data entry and research
  • Document processing
  • Image annotation

Contact Information:

  • Website: www.sixelevenbpo.com
  • Phone: 0998-957-8611
  • Email: info@sixelevencenter.com
  • Address: SixEleven Building, Mabini Street, Corner Araullo St., Poblacion District, Davao City 8000
  • LinkedIn: www.linkedin.com/company/six-eleven-global-services-and-solutions
  • Facebook: www.facebook.com/SixElevenGlobalServices
  • Instagram: www.instagram.com/iamsixeleven

3. Acquire Intelligence

Acquire Intelligence operates as a provider of outsourcing setups across several countries, including the Philippines, where it runs facilities in Manila. Founded around 2006, the company has grown into handling teams for everything from customer chats to backend number-crunching, blending remote options with office-based ones to match client setups. Locations stretch from Australia to the US, but the Philippine arm focuses on building out support roles that sync with global workflows. Compliance comes through standards like ISO certifications and data protections that cover health and payment info, making it a go-to for sectors dealing with sensitive exchanges.

The model here splits into layers-small remote groups for targeted help, co-managed crews where oversight splits between client and provider, or full end-to-end runs for bigger operations. Job slots cover sales reps dialing in leads, help desk folks fixing glitches, and analysts sifting data, often laced with AI tools to automate the repetitive bits. Industries pull in finance outfits personalizing client touches, healthcare groups streamlining claims, and tech firms offloading dev tasks. It's less about one-size-fits-all and more about layering in client feedback to tweak processes, whether that's voice support or quiet admin work behind the scenes. One quirk stands out: the home-based option keeps things flexible for continuity, especially when office vibes aren't cutting it.

Key Highlights:

  • Compliance with standards like ISO 27001 and SOC 2 Type II
  • Models range from remote to full-service operations
  • Coverage in industries such as finance and healthcare
  • AI integration for efficiency in workflows
  • Locations include Manila for Philippine operations

Services:

  • Omni-channel customer support
  • Finance and accounting
  • HR and payroll
  • IT support
  • Content moderation
  • AI operations
  • Data services
  • Procurement
  • Legal support
  • Administrative tasks

Contact Information:

  • Website: acquire.ai
  • Phone: +63-2-8667-6895
  • Address: Level 37 Robinsons Cyberscape Beta, Topaz and Ruby Roads, Ortigas Center, Pasig City, Philippines 1600
  • LinkedIn: www.linkedin.com/company/acquireintelligence
  • Facebook: www.facebook.com/acquireai
  • Instagram: www.instagram.com/acquire.ai

4. Connext Global Solutions

Connext Global Solutions runs offshore staffing from spots like the Philippines, offering teams that slot into client operations without the usual hiring headaches. Started up about a decade ago, it centers on back office functions and tech aids, using AI for initial candidate pulls to speed things along. The setup handles everything from payroll compliance to office spaces, letting businesses scale from a single hire to larger groups across functions. Security holds steady with SOC 2 certification, covering IT setups that keep data flows clean and controlled.

Engagement kicks off with a job outline, leading to recruits who get co-managed by function experts on both ends. Back office pieces include accounting runs and HR nudges, while front bits touch customer chats and sales nudges. Processes get built out with client input, training folded in to align with specific needs, and automation sprinkled where it fits repetitive loops. One practical angle: transitions from contractors to full-timers come with benefits baked in, easing the shift for growing ops. It's all about that steady handoff, where the provider absorbs the logistics so the client side can zero in on strategy.

Key Highlights:

  • Offshore teams start small and expand as required
  • AI-assisted recruiting for quick matches
  • Co-management for HR and operations
  • Secure IT with SOC 2 Type 2 certification
  • Payroll and compliance handled as employer of record

Services:

  • Customer service solutions
  • Offshore accounting
  • Financial services support
  • IT and development
  • Data entry
  • HR functions
  • Administrative support
  • Technical support
  • Sales assistance
  • Legal processes

Contact Information:

  • Website: connextglobal.com
  • Phone: +1 (808) 468-6733
  • Address: 5th Floor and 8th Floor Entec 1 Building, Teresa Avenue, Nepo Complex Santo Rosario, Angeles City, Philippines 2009
  • LinkedIn: www.linkedin.com/company/connextglobalsolutions
  • Twitter: x.com/connextph
  • Instagram: www.instagram.com/connextglobalsolutions_

5. XtendOps

XtendOps runs outsourcing services from the Philippines, focusing on a mix of front and back-office tasks for businesses looking to streamline operations. Launched to tap into the country’s low-cost labor pool, it supports firms across industries like e-commerce and healthcare by handling repetitive jobs like customer support or data processing. The setup leans on modern tech to connect remote workers with client needs, offering a range of roles from tech support to financial analysis. It’s a practical option for companies wanting to offload routine work without building out internal staff, especially for those dipping their toes into offshore outsourcing.

Operations cover everything from answering customer queries across channels to crunching numbers for reports, with a nod to keeping things flexible for clients. The model lets businesses decide how much control to keep, from managing daily tasks to handing off entire processes. XtendOps emphasizes clear communication to avoid hiccups, particularly when dealing with offshore setups where time zones can complicate things. It’s a straightforward approach, built on the idea that outsourcing should feel like an extension of a company’s existing workflow, not a complete handoff of responsibility.

Key Highlights:

  • Operations based in the Philippines for cost efficiency
  • Support for both front-office and back-office functions
  • Flexible models for client control over tasks
  • Tech-driven connections for remote work
  • Coverage across industries like healthcare and e-commerce

Services:

  • Technical support
  • Service desk analyst
  • Production support analyst
  • Accounting and financial analysis
  • Legal processes
  • Web design and content creation
  • Data analytics
  • Market research
  • Customer service
  • Sales support

Contact Information:

  • Website: www.xtendops.com
  • Phone: +1 (619) 289-8872
  • Email: marketing@xtendops.us
  • Address: 11th Floor of i3 Building, Jose Maria del mar Street, Cebu IT Park. Apas, Cebu City
  • LinkedIn: www.linkedin.com/company/xtendops
  • Facebook: www.facebook.com/xtendops
  • Instagram: www.instagram.com/xtendops

6. Flatworld Solutions

Flatworld Solutions has been in the outsourcing game for a couple of decades, with a strong presence in the Philippines alongside other regions like India. The company handles a wide array of tasks, from customer calls to complex financial services, catering to sectors ranging from retail to telecom. Its operations in the Philippines take advantage of the country’s skilled workforce and business-friendly environment, using advanced tools like AI and automation to keep processes humming. The focus is on slotting into a client’s existing setup, whether that’s managing a helpdesk or processing medical claims.

The approach here is about adaptability, letting businesses scale up or down without the burden of fixed costs. Services include everything from booking travel to moderating content, with an emphasis on keeping up with industry regulations and data security needs. Flatworld Solutions works to align with client goals, offering tailored support that can range from a single role to entire back-office functions. It’s a nuts-and-bolts operation, prioritizing smooth integration over flashy promises, which suits firms looking to expand without the hassle of hiring locally.

Key Highlights:

  • Long-standing operations in the Philippines
  • Use of AI and automation for efficiency
  • Support for diverse industries like telecom and retail
  • Scalable services to match client needs
  • Compliance with international data security standards

Services:

  • Call center services
  • Bookkeeping
  • Payroll processing
  • Financial analysis
  • Teleradiology services
  • Medical transcription
  • Healthcare claims adjudication
  • IT staffing
  • Helpdesk services
  • Content moderation

Contact Information:

  • Website: www.flatworldsolutions.com
  • Phone: 800-514-7456
  • Email: info9@flatworldsolutions.com
  • Address: KSS Building, Buhangin Road Cor Olive Street, Davao City 8000
  • LinkedIn: www.linkedin.com/company/flatworld-solutions
  • Facebook: www.facebook.com/people/Flatworld-Solutions/100083043685200
  • Twitter: x.com/flatworldsols
  • Instagram: www.instagram.com/flatworldsolutions

7. Emapta

Emapta offers outsourcing solutions from the Philippines, focusing on customizable setups that let businesses retain control over their operations. Established to meet the needs of both startups and larger firms, it provides staff for roles ranging from administrative support to specialized IT tasks. The company emphasizes a partnership model, encouraging clients to stay involved in recruitment and management to ensure alignment with their goals. By leveraging the Philippines’ tech infrastructure, Emapta supports seamless workflows across time zones.

The service structure allows for small-scale starts, like outsourcing a few back-office roles, with the option to scale as needed. Tasks range from customer support to data-heavy processes, with governance frameworks to keep communication clear and avoid missteps. Emapta also offers branded workspaces and hybrid work options, which help integrate outsourced staff into a client’s culture. It’s a hands-on approach, grounded in the idea that outsourcing works best when both sides actively collaborate, making it a fit for businesses wanting a tailored extension of their operations.

Key Highlights:

  • Customizable outsourcing with client involvement
  • Support for small-scale to large operations
  • Branded workspaces for cultural integration
  • Use of modern tech for seamless workflows
  • Clear governance for offshore management

Services:

  • Customer support
  • Administrative support
  • IT services
  • Data processing
  • Accounting
  • HR support
  • Technical support
  • Content creation
  • Sales assistance
  • Project management

Contact Information:

  • Website: emapta.com
  • Phone: +61 28039 1900
  • Email: info@emapta.com

8. DBOS

DBOS operates as an Australian-based provider with operations centered in the Philippines, offering staffing solutions that connect businesses with local talent for various roles. The setup focuses on small and medium enterprises, handling everything from initial consultations to ongoing monitoring to ensure smooth integration of offshore workers. Based in Quezon City, the company draws on the Filipino workforce's skills in areas like digital marketing and IT, allowing clients to extend their operations without the usual overheads. It's a model that prioritizes dedicated assignments, where staff commit fully to one client's needs rather than juggling multiple.

Daily interactions involve clients outlining requirements, followed by recruitment and setup phases that include quality checks. Roles span support functions, with an emphasis on fixed monthly fees covering extras like equipment and utilities to keep budgeting predictable. The approach suits firms expanding services, as it lets them absorb more work while internal groups handle strategy. One thing that stands out is how the management layer absorbs the hassle of coordinating remote hires, making the whole thing feel less like a leap and more like adding reliable hands.

Key Highlights:

  • Australian provider with Philippine operations
  • Focus on small and medium enterprises
  • Dedicated staff assignments for single clients
  • Fixed monthly fees including overheads
  • Consultation and quality assurance processes

Services:

  • Digital marketing specialist
  • SEM specialist
  • SEO specialist
  • Social media specialist
  • Content writer
  • Graphic artist
  • Project manager
  • Virtual assistant
  • Accounting specialist
  • Bookkeeper
  • Claims specialist
  • Payroll specialist
  • Help desk support
  • Web developer
  • Software developer
  • Web designer
  • QA tester
  • DevOps
  • UI/UX designer
  • Data engineer
  • Customer support agent
  • Collections specialist
  • Sales specialist

Contact Information:

  • Website: dbos.com.au
  • Phone: +63 2 8366 5123
  • Email: enquiries@dbos.com.au
  • Address: Unit 605-606, 6th Floor, The Spark Place, P. Tuazon, Cor 10th Ave., Araneta Center Cubao, Quezon City 1109 Metro Manila
  • LinkedIn: www.linkedin.com/company/dynamic-business-outsourcing-solutions
  • Facebook: www.facebook.com/dbosaustralia
  • Instagram: www.instagram.com/dbos_au

9. iSupport Worldwide

iSupport Worldwide functions as a US-owned operation with roots in the Philippines since 2006, providing outsourcing for tasks that range from admin support to technical troubleshooting. The company caters to a mix of startups and larger outfits, emphasizing quick scalability in areas like customer service and finance. With management oversight from the US side, it bridges time zones to keep communications flowing, while Philippine staff handle the day-to-day execution. It's geared toward firms wanting to offload repetitive work without losing touch on performance.

The workflow starts with defining needs, then matching them to specialists who integrate into client routines, whether that's managing emails or running ad campaigns. Services cover back-office basics alongside creative and HR functions, with a nod to compliance in sensitive areas like accounting. iSupport Worldwide stands out for its awards in growth and workplace culture, which hint at stable internal setups that trickle down to client projects. Overall, it's a straightforward partner for businesses aiming to trim fat from operations and redirect energy elsewhere.

Key Highlights:

  • US-owned with Philippine base since 2006
  • Scalable solutions for various business sizes
  • US management for communication alignment
  • Coverage of admin to technical functions
  • Recognition for growth and workplace standards

Services:

  • Data entry and database management
  • Calendar and email management
  • Virtual assistant services
  • Document processing
  • Help desk and technical support
  • Infrastructure monitoring
  • Cloud management
  • Software maintenance
  • Social media management
  • SEO and content writing
  • Graphic design and branding
  • Video editing and campaign management
  • Payroll processing
  • Bookkeeping
  • Accounts payable/receivable
  • Tax preparation
  • Phone, email, and chat support
  • Technical troubleshooting
  • Multilingual services
  • Blog writing and newsletters
  • Paid media
  • Email marketing automation
  • Podcast and webinar production
  • Recruitment and talent acquisition
  • Payroll and benefits administration
  • Employee onboarding and training
  • Performance tracking and reporting
  • Contract drafting and review
  • Intellectual property protection
  • Compliance audits
  • Labor law consulting
  • Product assembly and packaging
  • Warehousing and inventory management
  • Third-party logistics
  • Supply chain coordination

Contact Information

  • Website: isupportworldwide.com
  • Phone: +1-888-524-4799
  • Address: 6/9/10F Cyberscape Alpha Building Garnet and Sapphire Roads Ortigas Central Business District, Pasig City 1605, Philippines
  • LinkedIn: www.linkedin.com/company/isupport-worldwide
  • Facebook: www.facebook.com/isupportworldwide
  • Email: buildyourteam@isupportworldwide.com
  • Twitter: x.com/iSupportCareers
  • Instagram: www.instagram.com/isupportworldwide

10. KMC Solutions

KMC Solutions delivers outsourcing and staff leasing from the Philippines, blending BPO with professional employer organization models to handle everything from IT tasks to legal support. Established to meet demands in a fast-paced tech landscape, it supports sectors like travel and knowledge-based work through dedicated or co-managed setups. The Philippine focus leverages local English proficiency and hospitality for customer-facing roles, while contrasting with other countries' more formal styles. It's a practical choice for companies navigating global workflows without building everything in-house.

Engagements begin with expert consultations, leading into recruitment and co-management where clients retain visibility on hires and decisions. Services include back-office data handling alongside specialized areas like animation and game development, with transparent billing that breaks out salaries and fees. KMC Solutions differentiates through faster hiring timelines for non-tech roles and full candidate transparency, which helps avoid mismatches. The setup encourages a collaborative vibe, where offshore staff feel like extensions rather than distant vendors, easing the cultural adjustments that can trip up expansions.

Key Highlights:

  • Philippine-based with staff leasing options
  • Co-management for client visibility and control
  • Transparent pricing with pass-through salaries
  • Faster recruitment for non-technical roles
  • Support for IT-BPO and knowledge processes

Services:

  • Cloud computing
  • Business analytics software
  • Data privacy management
  • Social media operations
  • Process automation programs
  • Accounting and financial analysis
  • Legal processes
  • Travel-related tasks
  • Back office services
  • Data support
  • Animation
  • Software development
  • Game development
  • Contact centers
  • Customer support
  • Outsourced accounting
  • Customer service agents
  • Data entry
  • Graphic design
  • Web development
  • Web design

Contact Information:

  • Website: kmc.solutions
  • Phone: +632 8779 6540
  • Address: Metro Manila, PH: 25th floor Picadilly Star Bonifacio Global City, Taguig City, 1214
  • LinkedIn: www.linkedin.com/company/kmc-solutions-inc
  • Facebook: www.facebook.com/kmcsolutionsPH
  • Instagram: www.instagram.com/kmcsolutions

11. MCVO Talent

MCVO Talent runs outsourcing services from the Philippines, focusing on small and medium businesses in places like the US and UK. The company, started by founders with roots in both Filipino and American business scenes, handles roles from bookkeeping to customer support, aiming to cut labor costs while keeping quality steady. Operations lean on the Philippines’ strong English skills to fill positions that don’t need staff on-site, like data entry or virtual assistance. It’s a practical setup for firms looking to test outsourcing without jumping in too deep, often starting with just one or two hires.

The process kicks off with a detailed chat about client needs, followed by tailored recruitment and onboarding that takes a few weeks. MCVO Talent emphasizes flexibility, letting businesses scale up or adjust roles as needed, with regular check-ins to keep things on track. Services range from admin tasks to creative work like graphic design, all priced hourly to avoid surprises. One thing that comes through is the focus on blending seamlessly with a client’s existing setup, making the offshore staff feel like a natural extension rather than a distant add-on.

Key Highlights:

  • Operations rooted in Filipino and American business understanding
  • Focus on small and medium enterprises
  • Flexible hiring starting with single roles
  • Transparent hourly pricing for services
  • Recruitment tailored to client specifications

Services:

  • Bookkeeping
  • Accounting
  • Customer service
  • Data entry
  • Medical billing
  • Virtual assistant
  • Digital marketing
  • Graphic design
  • Human resource support
  • Photo editing
  • Video editing
  • Web design

Contact Information:

  • Website: www.mcvotalent.com
  • Phone: 02 8395 7198
  • Email: info@mcvotalent.com
  • Address: Unit 411 Melbourne Residences, 11 Sen. Gil Puyat Ave., Palanan, Makati, 1235 Metro Manila
  • LinkedIn: www.linkedin.com/company/mcvo-talent-outsourcing-services
  • Facebook: www.facebook.com/mcvotalentoutsourcingservices
  • Twitter: x.com/mcvotalent
  • Instagram: www.instagram.com/mcvotalentoutsourcingservices

12. BruntWork

BruntWork provides outsourcing solutions from the Philippines, catering to businesses from startups to larger firms needing flexible staffing. The company handles a variety of tasks, from managing emails to optimizing online product listings, using a remote workforce equipped with solid tech setups. Operations focus on keeping costs predictable with hourly rates that cover equipment and internet, allowing clients to avoid extra overheads. It’s a model that works well for companies wanting to scale quickly without long-term commitments.

Clients start by outlining their needs, and BruntWork matches them with candidates who fit the bill, emphasizing clear communication and time management skills. The setup allows for part-time or full-time hires, with no lock-in contracts, giving businesses room to adjust as priorities shift. Services span customer support to data analysis, with an eye on maintaining quality through regular checks. The approach feels like a straightforward way to add capable hands without the hassle of building infrastructure from scratch.

Key Highlights:

  • Flexible staffing with no long-term contracts
  • Hourly rates covering tech and facilities
  • Remote workforce with strong communication skills
  • Support for part-time and full-time roles
  • Quick scalability for various business needs

Services:

  • Calendar and email management
  • Data analysis
  • Spreadsheet management
  • Website updates and optimization
  • Online product listing management
  • LinkedIn profile management
  • Customer communication
  • Customer support
  • Administrative support
  • Marketing support

Contact Information:

  • Website: www.bruntwork.co
  • Phone: +1(951) 383 6954
  • LinkedIn: www.linkedin.com/company/bruntwork-pty-ltd
  • Facebook: www.facebook.com/bruntwork
  • Instagram: www.instagram.com/bruntwork

13. Outsourced

Outsourced operates as a BPO provider in the Philippines, connecting businesses with dedicated remote staff for roles like web development and customer service. The company focuses on delivering skilled professionals who work exclusively for one client, integrating into their daily operations as if they were local. With a recruitment process that emphasizes quality, it sources candidates to match specific job needs, supported by infrastructure like office equipment and tech. It’s a fit for firms looking to expand capacity without the heavy costs of local hiring.

The workflow starts with a job description, followed by candidate selection where clients have a say in final picks. Services cover both internal tasks like payroll and external ones like call center support, with an emphasis on maintaining high standards through ongoing management. Outsourced also highlights the Philippines’ cost-effective labor market, which lets businesses take on more work while keeping budgets in check. The setup’s strength lies in its focus on making remote staff feel like part of the client’s core operations, bridging gaps across time zones.

Key Highlights:

  • Dedicated remote staff for single clients
  • Client-involved recruitment process
  • Infrastructure support for offshore workers
  • Coverage of internal and external business functions
  • Emphasis on quality through managed operations

Services:

  • Web development
  • Contact center operations
  • Payroll processing
  • Data entry
  • Marketing support
  • HR support
  • Customer support
  • Email and live chat support
  • Order taking
  • Appointment scheduling
  • Complaint handling
  • Event registration

Contact Information:

  • Website: outsourced.ph
  • Phone: +61 2 8073 4162
  • Email: contact@outsourced.ph
  • Address: 18th Floor, Citibank Square, Eastwood City Cyberpark, Quezon City 1110, Metro Manila, Philippines
  • LinkedIn: www.linkedin.com/company/outsourcedglobal
  • Facebook: www.facebook.com/outsourcedcareers

14. Atticus Solutions

Atticus Solutions handles remote staffing and outsourcing from the Philippines, pulling in experts for tech consulting partners and smaller firms alike. The company focuses on areas like ERP systems and accounting, offering support that fits into client operations without much fuss. Based in the country, it draws on local pros familiar with platforms like NetSuite and Oracle, helping businesses keep things running smoothly on the financial side or with custom tweaks. It's one of those setups where the emphasis stays on quick access to vetted folks, getting projects off the ground without long waits.

Clients outline what they need, and Atticus Solutions lines up candidates within days, handling payroll and retention perks along the way. Services extend to bookkeeping and financial planning, with a practical bent toward reducing interruptions in daily workflows. The approach keeps control in client hands while absorbing the admin load, which makes sense for outfits juggling multiple systems. Overall, it's about plugging specific skill gaps in a straightforward way, letting core work take priority back home.

Key Highlights:

  • Expertise in ERP systems like NetSuite and SAP
  • Quick specialist endorsement process
  • Support for payroll and employee benefits
  • Focus on accounting and financial tasks
  • Retention programs for staff stability

Services:

  • NetSuite support
  • Customization and enhancements
  • Talent acquisition
  • Payroll and compensation
  • Benefits management
  • Employee retention programs
  • Bookkeeping
  • General accounting
  • Financial analysis and planning
  • Financial reporting

Contact Information

  • Website: www.atticus.ph
  • Email: info@atticus.ph
  • Address: 1406 Centerpoint Bldg., Garnet Road, Ortigas Center, Pasig City, Metro Manila Philippines
  • LinkedIn: www.linkedin.com/company/atticus-advisory-solutions-inc
  • Facebook: www.facebook.com/atticusph

15. Magellan Solutions

Magellan Solutions positions itself as a BPO outfit in the Philippines, dealing with offshore tasks to help firms cut overhead and boost output. The company covers customer interactions and back-office chores, customizing setups for different industries without overcomplicating things. Drawing from the local scene, it emphasizes efficiency gains through external handling, freeing up client resources for bigger picture stuff. It's a typical play in the outsourcing game, where non-essential jobs get shifted to keep costs in check.

Operations involve assessing client needs first, then tailoring services like call handling or data processing to fit. Magellan Solutions pushes for strategic partnerships that go beyond basic cost cuts, incorporating tech for better flow. The model supports scaling as demands fluctuate, which comes in handy for businesses hitting growth spurts or dips. In the end, it's about letting someone else manage the grind, so the main operation can chase revenue drivers without distractions.

Key Highlights:

  • Offshore outsourcing for cost reduction
  • Customized services for various sectors
  • Focus on efficiency and competitiveness
  • Consultation for business strategy
  • Handling of non-core tasks

Services:

  • Customer service
  • Accounting support
  • IT support
  • Data processing
  • Telemarketing
  • Order processing
  • Back-office operations

Contact Information

  • Website: www.magellan-solutions.com
  • Phone: 63-2-83966000
  • Email: hello@magellan-solutions.com
  • Address: PB Mezzanine Floor, Summit One Tower 530 Shaw Boulevard, Mandaluyong City 1552 Philippines
  • Instagram: www.instagram.com/magellansolutions
  • LinkedIn: www.linkedin.com/company/magellanbpo
  • Facebook: www.facebook.com/magellanbpo

16. KDCI Outsourcing

KDCI Outsourcing runs BPO operations from the Philippines since the early 2010s, linking businesses to local talent for design and support roles. Founded by folks with solid experience in building companies, it targets e-commerce and creative fields, offloading repetitive work like content creation or customer chats. The setup taps into the country's English strengths and cost edges, making it easier for US-based outfits to expand without heavy local hires. It's a no-nonsense way to handle the backlog that piles up in fast-moving sectors.

The process starts with understanding client goals, then building custom fits through skilled hires that slot into existing workflows. KDCI Outsourcing stresses adaptability, scaling crews up or down as projects evolve, with a nod to cultural matches for smoother interactions. Services lean toward visual and admin tasks, but branch into web builds and analytics too. What stands out is the emphasis on freeing up client time for wins, rather than getting bogged down in daily ops - a smart shift for brands juggling online demands.

Key Highlights:

  • Founded in the early 2010s with experienced leadership
  • Tailored solutions for unique client needs
  • Access to Philippines talent pool
  • Scalability for changing demands
  • English proficiency for communication

Services:

  • Content writing
  • Graphic design
  • Administrative tasks
  • Digital marketing
  • Website design
  • Web development
  • Customer support
  • Product information management
  • Back office support
  • Software development

Contact Information

  • Website: www.kdci.co
  • Phone: +63 917 527 4488
  • Email: info@kdci.co
  • Address: Philippine Office, 3008 One Corporate Centre, Julia Vargas Avenue, Ortigas Center, Pasig City 1605, Metro Manila, Philippines
  • LinkedIn: www.linkedin.com/company/key-discovery-consulting-inc
  • Facebook: www.facebook.com/kdci.official.page
  • Instagram: www.instagram.com/kdci_outsourcing

Conclusion

We’ve seen how outsourcing in the Philippines can be a game-changer for businesses looking to streamline operations without breaking the bank. The country’s knack for blending skilled workers with cost-effective solutions makes it a go-to spot for companies needing support in everything from customer service to tech development. It’s not just about saving a buck-it’s about tapping into a workforce that’s fluent in English, adaptable, and ready to tackle tasks that let businesses focus on what they do best. There’s something practical yet dynamic about how this setup works, balancing efficiency with flexibility.

For anyone considering dipping their toes into BPO, the Philippines offers a solid starting point. The mix of cultural compatibility, tech-savvy professionals, and a focus on clear communication helps bridge the gap between remote work and in-house goals. Sure, it’s not without challenges-time zones and coordination can be a hassle-but the payoff often outweighs the hiccups. It’s like finding a reliable partner who handles the heavy lifting while you keep your eyes on growth. Businesses exploring this route will find plenty of options to fit their needs, whether starting small or scaling up fast.

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Unlocking Growth: The Top BPO Companies in the Philippines

Oct 20, 2025
Ann

The Philippines has solidified its position as a global leader in business process outsourcing (BPO), thanks to its vast pool of English-proficient professionals, competitive costs, and time zones that align seamlessly with the US. In 2025, the country’s BPO industry is thriving, contributing over $30 billion to the economy and employing more than 1.5 million people across numerous top-tier companies. For businesses looking to scale customer support, streamline back-office operations, or boost efficiency, partnering with these leading BPO firms transforms fixed costs into flexible, high-impact solutions. From seamless customer service to complex data processing, these companies enable startups and global enterprises alike to stay focused on their core strengths while achieving retention rates that outshine traditional in-house models. Here’s why these top BPO companies in the Philippines are redefining outsourcing success in 2025.

1. NeoWork

We function as a staffing and operations partner in the Philippines, linking businesses with professionals for roles like customer support, software engineering, and graphic design. Our setup pulls from the local talent pool to manage tasks from basic admin to intricate tech work, letting clients keep their eyes on the big picture. We cater to industries like tech, healthcare, and e-commerce, building solutions that fit smoothly into a client’s existing operations. It’s a straightforward way to help companies expand without getting mired in the daily grind.

Our approach starts with figuring out what a client needs, then matching them with candidates for either single roles or managed groups. We handle recruitment, benefits, and training, while clients take charge of day-to-day tasks. Communication stays front and center for us, especially with remote setups spanning different time zones. We’ve learned that kicking things off with smaller roles often helps clients ease into outsourcing, giving them the flexibility to ramp up when it feels like the right move.

Key Highlights:

  • Staffing and operations support in the Philippines
  • Services for industries like tech and e-commerce
  • Client-managed daily operations
  • Focus on clear communication
  • Flexible scaling for business needs
  • Retains 91% of teammates annually and selects only 3.2% of candidates, ensuring top talent for our clients

Services:

  • Customer support
  • Virtual assistants
  • Bookkeeping
  • Social media management
  • Software engineering
  • Data science
  • Cloud architecture
  • AI data labeling
  • Animation
  • Graphic design
  • Virtual production
  • Workforce management
  • Quality assurance

Contact Information:

2. SixEleven

Business process outsourcing in the Philippines often starts with firms like SixEleven, which handles a range of customer-facing and back-end tasks from its base in the country. Operations kicked off back in the early 2000s, evolving from basic manufacturing support to broader digital and support services as demand shifted toward customer service and online marketing needs. The setup allows for quick adjustments to client requirements, drawing on established platforms that keep things running smoothly across calls, chats, and data handling. It's one of those places where the focus stays on fitting services to whatever stage a business happens to be in, whether that's ramping up sales outreach or sorting through administrative piles.

Day-to-day work here involves coordinating with clients to map out what gets handed off, like turning raw leads into conversations or annotating images for tech projects. Agents step in for everything from troubleshooting tech issues round the clock to processing orders without missing a beat. The approach keeps an eye on security through dedicated systems, ensuring that exchanges between client and provider don't hit snags. Over time, this has meant expanding into areas like email responses and research gigs, all while sticking to a model that lets businesses test the waters without locking in huge commitments upfront. It's straightforward stuff, really-just plugging gaps where internal teams can't stretch.

Key Highlights:

  • Experience spans multiple fields with ongoing tweaks to processes
  • Secure platforms handle various services without hitches
  • Custom fits for client needs at different growth points
  • Investments in tools keep operations efficient and protected
  • Partnerships emphasize agent training and support

Services:

  • Lead generation
  • Telemarketing sales
  • Booking and order taking
  • Technical support
  • Chat support
  • Email support
  • Inbound sales
  • Helpdesk
  • Inbound customer support
  • Data entry and research
  • Document processing
  • Image annotation

Contact Information:

  • Website: www.sixelevenbpo.com
  • Phone: 0998-957-8611
  • Email: info@sixelevencenter.com
  • Address: SixEleven Building, Mabini Street, Corner Araullo St., Poblacion District, Davao City 8000
  • LinkedIn: www.linkedin.com/company/six-eleven-global-services-and-solutions
  • Facebook: www.facebook.com/SixElevenGlobalServices
  • Instagram: www.instagram.com/iamsixeleven

3. Acquire Intelligence

Acquire Intelligence operates as a provider of outsourcing setups across several countries, including the Philippines, where it runs facilities in Manila. Founded around 2006, the company has grown into handling teams for everything from customer chats to backend number-crunching, blending remote options with office-based ones to match client setups. Locations stretch from Australia to the US, but the Philippine arm focuses on building out support roles that sync with global workflows. Compliance comes through standards like ISO certifications and data protections that cover health and payment info, making it a go-to for sectors dealing with sensitive exchanges.

The model here splits into layers-small remote groups for targeted help, co-managed crews where oversight splits between client and provider, or full end-to-end runs for bigger operations. Job slots cover sales reps dialing in leads, help desk folks fixing glitches, and analysts sifting data, often laced with AI tools to automate the repetitive bits. Industries pull in finance outfits personalizing client touches, healthcare groups streamlining claims, and tech firms offloading dev tasks. It's less about one-size-fits-all and more about layering in client feedback to tweak processes, whether that's voice support or quiet admin work behind the scenes. One quirk stands out: the home-based option keeps things flexible for continuity, especially when office vibes aren't cutting it.

Key Highlights:

  • Compliance with standards like ISO 27001 and SOC 2 Type II
  • Models range from remote to full-service operations
  • Coverage in industries such as finance and healthcare
  • AI integration for efficiency in workflows
  • Locations include Manila for Philippine operations

Services:

  • Omni-channel customer support
  • Finance and accounting
  • HR and payroll
  • IT support
  • Content moderation
  • AI operations
  • Data services
  • Procurement
  • Legal support
  • Administrative tasks

Contact Information:

  • Website: acquire.ai
  • Phone: +63-2-8667-6895
  • Address: Level 37 Robinsons Cyberscape Beta, Topaz and Ruby Roads, Ortigas Center, Pasig City, Philippines 1600
  • LinkedIn: www.linkedin.com/company/acquireintelligence
  • Facebook: www.facebook.com/acquireai
  • Instagram: www.instagram.com/acquire.ai

4. Connext Global Solutions

Connext Global Solutions runs offshore staffing from spots like the Philippines, offering teams that slot into client operations without the usual hiring headaches. Started up about a decade ago, it centers on back office functions and tech aids, using AI for initial candidate pulls to speed things along. The setup handles everything from payroll compliance to office spaces, letting businesses scale from a single hire to larger groups across functions. Security holds steady with SOC 2 certification, covering IT setups that keep data flows clean and controlled.

Engagement kicks off with a job outline, leading to recruits who get co-managed by function experts on both ends. Back office pieces include accounting runs and HR nudges, while front bits touch customer chats and sales nudges. Processes get built out with client input, training folded in to align with specific needs, and automation sprinkled where it fits repetitive loops. One practical angle: transitions from contractors to full-timers come with benefits baked in, easing the shift for growing ops. It's all about that steady handoff, where the provider absorbs the logistics so the client side can zero in on strategy.

Key Highlights:

  • Offshore teams start small and expand as required
  • AI-assisted recruiting for quick matches
  • Co-management for HR and operations
  • Secure IT with SOC 2 Type 2 certification
  • Payroll and compliance handled as employer of record

Services:

  • Customer service solutions
  • Offshore accounting
  • Financial services support
  • IT and development
  • Data entry
  • HR functions
  • Administrative support
  • Technical support
  • Sales assistance
  • Legal processes

Contact Information:

  • Website: connextglobal.com
  • Phone: +1 (808) 468-6733
  • Address: 5th Floor and 8th Floor Entec 1 Building, Teresa Avenue, Nepo Complex Santo Rosario, Angeles City, Philippines 2009
  • LinkedIn: www.linkedin.com/company/connextglobalsolutions
  • Twitter: x.com/connextph
  • Instagram: www.instagram.com/connextglobalsolutions_

5. XtendOps

XtendOps runs outsourcing services from the Philippines, focusing on a mix of front and back-office tasks for businesses looking to streamline operations. Launched to tap into the country’s low-cost labor pool, it supports firms across industries like e-commerce and healthcare by handling repetitive jobs like customer support or data processing. The setup leans on modern tech to connect remote workers with client needs, offering a range of roles from tech support to financial analysis. It’s a practical option for companies wanting to offload routine work without building out internal staff, especially for those dipping their toes into offshore outsourcing.

Operations cover everything from answering customer queries across channels to crunching numbers for reports, with a nod to keeping things flexible for clients. The model lets businesses decide how much control to keep, from managing daily tasks to handing off entire processes. XtendOps emphasizes clear communication to avoid hiccups, particularly when dealing with offshore setups where time zones can complicate things. It’s a straightforward approach, built on the idea that outsourcing should feel like an extension of a company’s existing workflow, not a complete handoff of responsibility.

Key Highlights:

  • Operations based in the Philippines for cost efficiency
  • Support for both front-office and back-office functions
  • Flexible models for client control over tasks
  • Tech-driven connections for remote work
  • Coverage across industries like healthcare and e-commerce

Services:

  • Technical support
  • Service desk analyst
  • Production support analyst
  • Accounting and financial analysis
  • Legal processes
  • Web design and content creation
  • Data analytics
  • Market research
  • Customer service
  • Sales support

Contact Information:

  • Website: www.xtendops.com
  • Phone: +1 (619) 289-8872
  • Email: marketing@xtendops.us
  • Address: 11th Floor of i3 Building, Jose Maria del mar Street, Cebu IT Park. Apas, Cebu City
  • LinkedIn: www.linkedin.com/company/xtendops
  • Facebook: www.facebook.com/xtendops
  • Instagram: www.instagram.com/xtendops

6. Flatworld Solutions

Flatworld Solutions has been in the outsourcing game for a couple of decades, with a strong presence in the Philippines alongside other regions like India. The company handles a wide array of tasks, from customer calls to complex financial services, catering to sectors ranging from retail to telecom. Its operations in the Philippines take advantage of the country’s skilled workforce and business-friendly environment, using advanced tools like AI and automation to keep processes humming. The focus is on slotting into a client’s existing setup, whether that’s managing a helpdesk or processing medical claims.

The approach here is about adaptability, letting businesses scale up or down without the burden of fixed costs. Services include everything from booking travel to moderating content, with an emphasis on keeping up with industry regulations and data security needs. Flatworld Solutions works to align with client goals, offering tailored support that can range from a single role to entire back-office functions. It’s a nuts-and-bolts operation, prioritizing smooth integration over flashy promises, which suits firms looking to expand without the hassle of hiring locally.

Key Highlights:

  • Long-standing operations in the Philippines
  • Use of AI and automation for efficiency
  • Support for diverse industries like telecom and retail
  • Scalable services to match client needs
  • Compliance with international data security standards

Services:

  • Call center services
  • Bookkeeping
  • Payroll processing
  • Financial analysis
  • Teleradiology services
  • Medical transcription
  • Healthcare claims adjudication
  • IT staffing
  • Helpdesk services
  • Content moderation

Contact Information:

  • Website: www.flatworldsolutions.com
  • Phone: 800-514-7456
  • Email: info9@flatworldsolutions.com
  • Address: KSS Building, Buhangin Road Cor Olive Street, Davao City 8000
  • LinkedIn: www.linkedin.com/company/flatworld-solutions
  • Facebook: www.facebook.com/people/Flatworld-Solutions/100083043685200
  • Twitter: x.com/flatworldsols
  • Instagram: www.instagram.com/flatworldsolutions

7. Emapta

Emapta offers outsourcing solutions from the Philippines, focusing on customizable setups that let businesses retain control over their operations. Established to meet the needs of both startups and larger firms, it provides staff for roles ranging from administrative support to specialized IT tasks. The company emphasizes a partnership model, encouraging clients to stay involved in recruitment and management to ensure alignment with their goals. By leveraging the Philippines’ tech infrastructure, Emapta supports seamless workflows across time zones.

The service structure allows for small-scale starts, like outsourcing a few back-office roles, with the option to scale as needed. Tasks range from customer support to data-heavy processes, with governance frameworks to keep communication clear and avoid missteps. Emapta also offers branded workspaces and hybrid work options, which help integrate outsourced staff into a client’s culture. It’s a hands-on approach, grounded in the idea that outsourcing works best when both sides actively collaborate, making it a fit for businesses wanting a tailored extension of their operations.

Key Highlights:

  • Customizable outsourcing with client involvement
  • Support for small-scale to large operations
  • Branded workspaces for cultural integration
  • Use of modern tech for seamless workflows
  • Clear governance for offshore management

Services:

  • Customer support
  • Administrative support
  • IT services
  • Data processing
  • Accounting
  • HR support
  • Technical support
  • Content creation
  • Sales assistance
  • Project management

Contact Information:

  • Website: emapta.com
  • Phone: +61 28039 1900
  • Email: info@emapta.com

8. DBOS

DBOS operates as an Australian-based provider with operations centered in the Philippines, offering staffing solutions that connect businesses with local talent for various roles. The setup focuses on small and medium enterprises, handling everything from initial consultations to ongoing monitoring to ensure smooth integration of offshore workers. Based in Quezon City, the company draws on the Filipino workforce's skills in areas like digital marketing and IT, allowing clients to extend their operations without the usual overheads. It's a model that prioritizes dedicated assignments, where staff commit fully to one client's needs rather than juggling multiple.

Daily interactions involve clients outlining requirements, followed by recruitment and setup phases that include quality checks. Roles span support functions, with an emphasis on fixed monthly fees covering extras like equipment and utilities to keep budgeting predictable. The approach suits firms expanding services, as it lets them absorb more work while internal groups handle strategy. One thing that stands out is how the management layer absorbs the hassle of coordinating remote hires, making the whole thing feel less like a leap and more like adding reliable hands.

Key Highlights:

  • Australian provider with Philippine operations
  • Focus on small and medium enterprises
  • Dedicated staff assignments for single clients
  • Fixed monthly fees including overheads
  • Consultation and quality assurance processes

Services:

  • Digital marketing specialist
  • SEM specialist
  • SEO specialist
  • Social media specialist
  • Content writer
  • Graphic artist
  • Project manager
  • Virtual assistant
  • Accounting specialist
  • Bookkeeper
  • Claims specialist
  • Payroll specialist
  • Help desk support
  • Web developer
  • Software developer
  • Web designer
  • QA tester
  • DevOps
  • UI/UX designer
  • Data engineer
  • Customer support agent
  • Collections specialist
  • Sales specialist

Contact Information:

  • Website: dbos.com.au
  • Phone: +63 2 8366 5123
  • Email: enquiries@dbos.com.au
  • Address: Unit 605-606, 6th Floor, The Spark Place, P. Tuazon, Cor 10th Ave., Araneta Center Cubao, Quezon City 1109 Metro Manila
  • LinkedIn: www.linkedin.com/company/dynamic-business-outsourcing-solutions
  • Facebook: www.facebook.com/dbosaustralia
  • Instagram: www.instagram.com/dbos_au

9. iSupport Worldwide

iSupport Worldwide functions as a US-owned operation with roots in the Philippines since 2006, providing outsourcing for tasks that range from admin support to technical troubleshooting. The company caters to a mix of startups and larger outfits, emphasizing quick scalability in areas like customer service and finance. With management oversight from the US side, it bridges time zones to keep communications flowing, while Philippine staff handle the day-to-day execution. It's geared toward firms wanting to offload repetitive work without losing touch on performance.

The workflow starts with defining needs, then matching them to specialists who integrate into client routines, whether that's managing emails or running ad campaigns. Services cover back-office basics alongside creative and HR functions, with a nod to compliance in sensitive areas like accounting. iSupport Worldwide stands out for its awards in growth and workplace culture, which hint at stable internal setups that trickle down to client projects. Overall, it's a straightforward partner for businesses aiming to trim fat from operations and redirect energy elsewhere.

Key Highlights:

  • US-owned with Philippine base since 2006
  • Scalable solutions for various business sizes
  • US management for communication alignment
  • Coverage of admin to technical functions
  • Recognition for growth and workplace standards

Services:

  • Data entry and database management
  • Calendar and email management
  • Virtual assistant services
  • Document processing
  • Help desk and technical support
  • Infrastructure monitoring
  • Cloud management
  • Software maintenance
  • Social media management
  • SEO and content writing
  • Graphic design and branding
  • Video editing and campaign management
  • Payroll processing
  • Bookkeeping
  • Accounts payable/receivable
  • Tax preparation
  • Phone, email, and chat support
  • Technical troubleshooting
  • Multilingual services
  • Blog writing and newsletters
  • Paid media
  • Email marketing automation
  • Podcast and webinar production
  • Recruitment and talent acquisition
  • Payroll and benefits administration
  • Employee onboarding and training
  • Performance tracking and reporting
  • Contract drafting and review
  • Intellectual property protection
  • Compliance audits
  • Labor law consulting
  • Product assembly and packaging
  • Warehousing and inventory management
  • Third-party logistics
  • Supply chain coordination

Contact Information

  • Website: isupportworldwide.com
  • Phone: +1-888-524-4799
  • Address: 6/9/10F Cyberscape Alpha Building Garnet and Sapphire Roads Ortigas Central Business District, Pasig City 1605, Philippines
  • LinkedIn: www.linkedin.com/company/isupport-worldwide
  • Facebook: www.facebook.com/isupportworldwide
  • Email: buildyourteam@isupportworldwide.com
  • Twitter: x.com/iSupportCareers
  • Instagram: www.instagram.com/isupportworldwide

10. KMC Solutions

KMC Solutions delivers outsourcing and staff leasing from the Philippines, blending BPO with professional employer organization models to handle everything from IT tasks to legal support. Established to meet demands in a fast-paced tech landscape, it supports sectors like travel and knowledge-based work through dedicated or co-managed setups. The Philippine focus leverages local English proficiency and hospitality for customer-facing roles, while contrasting with other countries' more formal styles. It's a practical choice for companies navigating global workflows without building everything in-house.

Engagements begin with expert consultations, leading into recruitment and co-management where clients retain visibility on hires and decisions. Services include back-office data handling alongside specialized areas like animation and game development, with transparent billing that breaks out salaries and fees. KMC Solutions differentiates through faster hiring timelines for non-tech roles and full candidate transparency, which helps avoid mismatches. The setup encourages a collaborative vibe, where offshore staff feel like extensions rather than distant vendors, easing the cultural adjustments that can trip up expansions.

Key Highlights:

  • Philippine-based with staff leasing options
  • Co-management for client visibility and control
  • Transparent pricing with pass-through salaries
  • Faster recruitment for non-technical roles
  • Support for IT-BPO and knowledge processes

Services:

  • Cloud computing
  • Business analytics software
  • Data privacy management
  • Social media operations
  • Process automation programs
  • Accounting and financial analysis
  • Legal processes
  • Travel-related tasks
  • Back office services
  • Data support
  • Animation
  • Software development
  • Game development
  • Contact centers
  • Customer support
  • Outsourced accounting
  • Customer service agents
  • Data entry
  • Graphic design
  • Web development
  • Web design

Contact Information:

  • Website: kmc.solutions
  • Phone: +632 8779 6540
  • Address: Metro Manila, PH: 25th floor Picadilly Star Bonifacio Global City, Taguig City, 1214
  • LinkedIn: www.linkedin.com/company/kmc-solutions-inc
  • Facebook: www.facebook.com/kmcsolutionsPH
  • Instagram: www.instagram.com/kmcsolutions

11. MCVO Talent

MCVO Talent runs outsourcing services from the Philippines, focusing on small and medium businesses in places like the US and UK. The company, started by founders with roots in both Filipino and American business scenes, handles roles from bookkeeping to customer support, aiming to cut labor costs while keeping quality steady. Operations lean on the Philippines’ strong English skills to fill positions that don’t need staff on-site, like data entry or virtual assistance. It’s a practical setup for firms looking to test outsourcing without jumping in too deep, often starting with just one or two hires.

The process kicks off with a detailed chat about client needs, followed by tailored recruitment and onboarding that takes a few weeks. MCVO Talent emphasizes flexibility, letting businesses scale up or adjust roles as needed, with regular check-ins to keep things on track. Services range from admin tasks to creative work like graphic design, all priced hourly to avoid surprises. One thing that comes through is the focus on blending seamlessly with a client’s existing setup, making the offshore staff feel like a natural extension rather than a distant add-on.

Key Highlights:

  • Operations rooted in Filipino and American business understanding
  • Focus on small and medium enterprises
  • Flexible hiring starting with single roles
  • Transparent hourly pricing for services
  • Recruitment tailored to client specifications

Services:

  • Bookkeeping
  • Accounting
  • Customer service
  • Data entry
  • Medical billing
  • Virtual assistant
  • Digital marketing
  • Graphic design
  • Human resource support
  • Photo editing
  • Video editing
  • Web design

Contact Information:

  • Website: www.mcvotalent.com
  • Phone: 02 8395 7198
  • Email: info@mcvotalent.com
  • Address: Unit 411 Melbourne Residences, 11 Sen. Gil Puyat Ave., Palanan, Makati, 1235 Metro Manila
  • LinkedIn: www.linkedin.com/company/mcvo-talent-outsourcing-services
  • Facebook: www.facebook.com/mcvotalentoutsourcingservices
  • Twitter: x.com/mcvotalent
  • Instagram: www.instagram.com/mcvotalentoutsourcingservices

12. BruntWork

BruntWork provides outsourcing solutions from the Philippines, catering to businesses from startups to larger firms needing flexible staffing. The company handles a variety of tasks, from managing emails to optimizing online product listings, using a remote workforce equipped with solid tech setups. Operations focus on keeping costs predictable with hourly rates that cover equipment and internet, allowing clients to avoid extra overheads. It’s a model that works well for companies wanting to scale quickly without long-term commitments.

Clients start by outlining their needs, and BruntWork matches them with candidates who fit the bill, emphasizing clear communication and time management skills. The setup allows for part-time or full-time hires, with no lock-in contracts, giving businesses room to adjust as priorities shift. Services span customer support to data analysis, with an eye on maintaining quality through regular checks. The approach feels like a straightforward way to add capable hands without the hassle of building infrastructure from scratch.

Key Highlights:

  • Flexible staffing with no long-term contracts
  • Hourly rates covering tech and facilities
  • Remote workforce with strong communication skills
  • Support for part-time and full-time roles
  • Quick scalability for various business needs

Services:

  • Calendar and email management
  • Data analysis
  • Spreadsheet management
  • Website updates and optimization
  • Online product listing management
  • LinkedIn profile management
  • Customer communication
  • Customer support
  • Administrative support
  • Marketing support

Contact Information:

  • Website: www.bruntwork.co
  • Phone: +1(951) 383 6954
  • LinkedIn: www.linkedin.com/company/bruntwork-pty-ltd
  • Facebook: www.facebook.com/bruntwork
  • Instagram: www.instagram.com/bruntwork

13. Outsourced

Outsourced operates as a BPO provider in the Philippines, connecting businesses with dedicated remote staff for roles like web development and customer service. The company focuses on delivering skilled professionals who work exclusively for one client, integrating into their daily operations as if they were local. With a recruitment process that emphasizes quality, it sources candidates to match specific job needs, supported by infrastructure like office equipment and tech. It’s a fit for firms looking to expand capacity without the heavy costs of local hiring.

The workflow starts with a job description, followed by candidate selection where clients have a say in final picks. Services cover both internal tasks like payroll and external ones like call center support, with an emphasis on maintaining high standards through ongoing management. Outsourced also highlights the Philippines’ cost-effective labor market, which lets businesses take on more work while keeping budgets in check. The setup’s strength lies in its focus on making remote staff feel like part of the client’s core operations, bridging gaps across time zones.

Key Highlights:

  • Dedicated remote staff for single clients
  • Client-involved recruitment process
  • Infrastructure support for offshore workers
  • Coverage of internal and external business functions
  • Emphasis on quality through managed operations

Services:

  • Web development
  • Contact center operations
  • Payroll processing
  • Data entry
  • Marketing support
  • HR support
  • Customer support
  • Email and live chat support
  • Order taking
  • Appointment scheduling
  • Complaint handling
  • Event registration

Contact Information:

  • Website: outsourced.ph
  • Phone: +61 2 8073 4162
  • Email: contact@outsourced.ph
  • Address: 18th Floor, Citibank Square, Eastwood City Cyberpark, Quezon City 1110, Metro Manila, Philippines
  • LinkedIn: www.linkedin.com/company/outsourcedglobal
  • Facebook: www.facebook.com/outsourcedcareers

14. Atticus Solutions

Atticus Solutions handles remote staffing and outsourcing from the Philippines, pulling in experts for tech consulting partners and smaller firms alike. The company focuses on areas like ERP systems and accounting, offering support that fits into client operations without much fuss. Based in the country, it draws on local pros familiar with platforms like NetSuite and Oracle, helping businesses keep things running smoothly on the financial side or with custom tweaks. It's one of those setups where the emphasis stays on quick access to vetted folks, getting projects off the ground without long waits.

Clients outline what they need, and Atticus Solutions lines up candidates within days, handling payroll and retention perks along the way. Services extend to bookkeeping and financial planning, with a practical bent toward reducing interruptions in daily workflows. The approach keeps control in client hands while absorbing the admin load, which makes sense for outfits juggling multiple systems. Overall, it's about plugging specific skill gaps in a straightforward way, letting core work take priority back home.

Key Highlights:

  • Expertise in ERP systems like NetSuite and SAP
  • Quick specialist endorsement process
  • Support for payroll and employee benefits
  • Focus on accounting and financial tasks
  • Retention programs for staff stability

Services:

  • NetSuite support
  • Customization and enhancements
  • Talent acquisition
  • Payroll and compensation
  • Benefits management
  • Employee retention programs
  • Bookkeeping
  • General accounting
  • Financial analysis and planning
  • Financial reporting

Contact Information

  • Website: www.atticus.ph
  • Email: info@atticus.ph
  • Address: 1406 Centerpoint Bldg., Garnet Road, Ortigas Center, Pasig City, Metro Manila Philippines
  • LinkedIn: www.linkedin.com/company/atticus-advisory-solutions-inc
  • Facebook: www.facebook.com/atticusph

15. Magellan Solutions

Magellan Solutions positions itself as a BPO outfit in the Philippines, dealing with offshore tasks to help firms cut overhead and boost output. The company covers customer interactions and back-office chores, customizing setups for different industries without overcomplicating things. Drawing from the local scene, it emphasizes efficiency gains through external handling, freeing up client resources for bigger picture stuff. It's a typical play in the outsourcing game, where non-essential jobs get shifted to keep costs in check.

Operations involve assessing client needs first, then tailoring services like call handling or data processing to fit. Magellan Solutions pushes for strategic partnerships that go beyond basic cost cuts, incorporating tech for better flow. The model supports scaling as demands fluctuate, which comes in handy for businesses hitting growth spurts or dips. In the end, it's about letting someone else manage the grind, so the main operation can chase revenue drivers without distractions.

Key Highlights:

  • Offshore outsourcing for cost reduction
  • Customized services for various sectors
  • Focus on efficiency and competitiveness
  • Consultation for business strategy
  • Handling of non-core tasks

Services:

  • Customer service
  • Accounting support
  • IT support
  • Data processing
  • Telemarketing
  • Order processing
  • Back-office operations

Contact Information

  • Website: www.magellan-solutions.com
  • Phone: 63-2-83966000
  • Email: hello@magellan-solutions.com
  • Address: PB Mezzanine Floor, Summit One Tower 530 Shaw Boulevard, Mandaluyong City 1552 Philippines
  • Instagram: www.instagram.com/magellansolutions
  • LinkedIn: www.linkedin.com/company/magellanbpo
  • Facebook: www.facebook.com/magellanbpo

16. KDCI Outsourcing

KDCI Outsourcing runs BPO operations from the Philippines since the early 2010s, linking businesses to local talent for design and support roles. Founded by folks with solid experience in building companies, it targets e-commerce and creative fields, offloading repetitive work like content creation or customer chats. The setup taps into the country's English strengths and cost edges, making it easier for US-based outfits to expand without heavy local hires. It's a no-nonsense way to handle the backlog that piles up in fast-moving sectors.

The process starts with understanding client goals, then building custom fits through skilled hires that slot into existing workflows. KDCI Outsourcing stresses adaptability, scaling crews up or down as projects evolve, with a nod to cultural matches for smoother interactions. Services lean toward visual and admin tasks, but branch into web builds and analytics too. What stands out is the emphasis on freeing up client time for wins, rather than getting bogged down in daily ops - a smart shift for brands juggling online demands.

Key Highlights:

  • Founded in the early 2010s with experienced leadership
  • Tailored solutions for unique client needs
  • Access to Philippines talent pool
  • Scalability for changing demands
  • English proficiency for communication

Services:

  • Content writing
  • Graphic design
  • Administrative tasks
  • Digital marketing
  • Website design
  • Web development
  • Customer support
  • Product information management
  • Back office support
  • Software development

Contact Information

  • Website: www.kdci.co
  • Phone: +63 917 527 4488
  • Email: info@kdci.co
  • Address: Philippine Office, 3008 One Corporate Centre, Julia Vargas Avenue, Ortigas Center, Pasig City 1605, Metro Manila, Philippines
  • LinkedIn: www.linkedin.com/company/key-discovery-consulting-inc
  • Facebook: www.facebook.com/kdci.official.page
  • Instagram: www.instagram.com/kdci_outsourcing

Conclusion

We’ve seen how outsourcing in the Philippines can be a game-changer for businesses looking to streamline operations without breaking the bank. The country’s knack for blending skilled workers with cost-effective solutions makes it a go-to spot for companies needing support in everything from customer service to tech development. It’s not just about saving a buck-it’s about tapping into a workforce that’s fluent in English, adaptable, and ready to tackle tasks that let businesses focus on what they do best. There’s something practical yet dynamic about how this setup works, balancing efficiency with flexibility.

For anyone considering dipping their toes into BPO, the Philippines offers a solid starting point. The mix of cultural compatibility, tech-savvy professionals, and a focus on clear communication helps bridge the gap between remote work and in-house goals. Sure, it’s not without challenges-time zones and coordination can be a hassle-but the payoff often outweighs the hiccups. It’s like finding a reliable partner who handles the heavy lifting while you keep your eyes on growth. Businesses exploring this route will find plenty of options to fit their needs, whether starting small or scaling up fast.

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