Outsourcing isn’t just about saving money anymore - it’s about finding the right partner to help you scale smarter. And when it comes to BPO, the Philippines has become the go-to hub for global companies that want skilled talent, strong English proficiency, and 24/7 support without the red tape.

Whether you’re a fast-growing startup or a seasoned enterprise, the right BPO team can seriously level up your operations. In this guide, we’ll walk through some of the top outsourcing providers in the Philippines that are helping companies run leaner, grow faster, and stay focused on what they do best.

1. NeoWork

At NeoWork, we focus on helping companies scale their operations by providing flexible staffing and managed service solutions. Our teams work closely with clients across various industries, from tech to healthcare, building out support systems that are tailored to how each business runs. We don’t just place people into roles - we actively manage the recruitment, upskilling, and engagement side of things, so our clients can focus on the actual work without getting bogged down in the details.

We do work with talent based in the Philippines as part of our remote staffing solutions. We’ve structured our services to fit different growth stages. Some companies come to us needing just one or two virtual assistants. Others need entire departments built from scratch - complete with workforce management, QA, and reporting. Our operations model adapts either way. We’re used to working with fast-moving teams, and we’re comfortable stepping in where gaps exist, whether that’s in customer experience, technical support, or AI data training.

Key Highlights:

• Talent management from recruitment to upskilling and engagement
• Time‑zone alignment with US business hours via the Philippine team
• Seamless cross‑location coordination with global tools and workflows

Services:

• Customer experience support (inbound/outbound)
• Virtual assistant roles - executive, administrative, social media, bookkeeping
• IT and development roles - engineering, data, cloud support
• AI training workflows - data labeling, evaluation sets, supervised fine‑tuning
• Creative services like animation, design, and virtual production

Contact Information:

• Website: www.neowork.com
• Facebook: www.facebook.com/neoworkteam
• LinkedIn: www.linkedin.com/company/neoworkteam
• Instagram: www.instagram.com/neoworkteam

2. SixEleven BPO

SixEleven BPO operates providing a range of outsourcing services from their base in the Philippines. They focus on adapting to the unique needs of each client, offering flexible and customizable solutions that fit various business models and industries. Their approach involves continuous development of their offerings, with an emphasis on maintaining quality through secure and innovative systems. This allows them to handle tasks like lead generation, telemarketing, technical support, and image annotation while managing their teams with attention to well-being and training.

Their service model covers multiple industries, including IT, finance, real estate, advertising, and retail, which shows their capability to handle diverse business processes. SixEleven’s teams work to deliver customer support and operational assistance while maintaining flexibility to adjust as client demands evolve. Their operations emphasize partnership and steady support rather than a one-size-fits-all approach, aiming to integrate smoothly into clients’ workflows.

Key Highlights:

• Flexible, customizable solutions tailored to client needs
• Use of secure, innovative software and hardware systems
• Focus on employee well-being and continuous training
• Support for a variety of industries and service needs

Services:

• Lead generation and telemarketing sales
• Booking and order taking
• Chat and email support
• Technical support and helpdesk services
• Inbound sales and customer support
• Data entry, web research, and document processing
• Image annotation and quality control validation

Contact Information:

• Website: www.sixelevenbpo.com
• E-mail: info@sixelevencenter.com
• Facebook: www.facebook.com/SixElevenGlobalServices
• LinkedIn: www.linkedin.com/company/six-eleven-global-services-and-solutions
• Instagram: www.instagram.com/iamsixeleven
• Address: SixEleven Building, Mabini Street, Corner Araullo St., Poblacion District, Davao City 8000
• Phone: 0998-957-8611

3. Acquire Intelligence

Acquire Intelligence operates as a global outsourcing provider with a significant presence in the Philippines. Their teams support a wide range of business processes, including customer experience across multiple channels and back-office functions like finance, HR, and IT support. They work with clients by combining human expertise and AI-driven solutions to streamline workflows and reduce inefficiencies. Their approach often involves reallocating tasks and automating processes to improve speed and cost-effectiveness while maintaining service quality.

The company offers flexible delivery models, ranging from remote teams that use client infrastructure to full end-to-end managed operations. Their services span several industries and focus on creating scalable and adaptable outsourcing setups. Acquire Intelligence places attention on integrating AI technologies alongside traditional outsourcing to enhance business outcomes and simplify complex workflows.

Key Highlights:

• Global operations including the Philippines as a key location
• Combines human outsourcing with AI-powered transformation
• Flexible service models from remote teams to comprehensive operations
• Focus on eliminating waste and automating tasks
• Works across multiple industries and business functions

Services:

• Omni-channel customer experience support (chat, voice, social, email)
• Back-office operations including finance, HR, payroll, IT support
• Content moderation and AI operations
• Data services and procurement support
• Legal and administrative services

Contact Information:

• Website: acquire.ai
• Facebook: www.facebook.com/acquireai
• LinkedIn: www.linkedin.com/company/acquireintelligence
• Instagram: www.instagram.com/acquire.ai
• Address: Level 37 Robinsons Cyberscape Beta Topaz and Ruby Roads, Ortigas Center Pasig City, Philippines 1600

4. Accenture

Accenture operates as a global professional services company with a broad reach that includes business process outsourcing in the Philippines. They focus on integrating technology, consulting, and operational services to support clients across industries. Their approach involves combining human expertise with advanced technologies like AI and automation to reshape workflows and improve efficiency. They provide a mix of strategic advisory and practical outsourcing solutions designed to address complex business challenges and enhance performance.

Within the Philippines, Accenture delivers services that span customer support, shared services, and technology-enabled processes. Their model emphasizes flexibility and adaptability, aiming to help organizations keep pace with rapidly changing markets. By leveraging local talent alongside global resources, they work to streamline operations and contribute to client goals without relying on one-size-fits-all solutions.

Key Highlights:

• Global presence with significant operations in the Philippines
• Combines consulting, technology, and outsourcing services
• Emphasis on AI and automation to enhance business processes
• Focus on adaptable, scalable solutions for diverse industries
• Integrates local expertise with global capabilities

Services:

• Customer support and shared services
• Business process outsourcing across multiple sectors
• Technology consulting and digital transformation
• AI and automation integration
• Industry-specific outsourcing solutions

Contact Information:

• Website: www.accenture.com
• Address: Capitol Site, Robinsons Cybergate, 5/F Don Gil Garcia Street, Cebu City, Cebu, Philippines, 6000
• Phone: +63322681000

5. Cloudstaff

Cloudstaff focuses on connecting businesses with remote talent, particularly from the Philippines, to build dedicated teams that clients directly manage. They provide support from recruitment through onboarding and ongoing HR processes, helping companies scale with professionals suited to various roles. Cloudstaff emphasizes creating a secure and well-supported remote work environment, making it easier for businesses to manage offshore teams as if they were local.

The company also prioritizes flexibility and ethical practices, aiming to maintain high retention rates and positive experiences for their staff. With a focus on professional roles across multiple industries, Cloudstaff helps organizations tap into a large talent pool and equips employees with the necessary technology and security to work remotely with confidence.

Key Highlights:

• Supports remote team building with direct client management
• Offers end-to-end HR and IT support for remote employees
• Strong focus on security and data protection
• Emphasizes ethical workplace culture and employee engagement
• Access to a large talent database specialized in professional roles

Services:

• Virtual assistants
• Customer service and support
• IT support
• Accounting and finance professionals
• Sales and marketing specialists
• Software development and technical roles

Contact Information:

• Website: www.cloudstaff.com
• E-mail: +1 800 730 8615
• Facebook: www.facebook.com/Cloudstaff
• Twitter: x.com/Cloud_Staff
• LinkedIn: www.linkedin.com/company/cloudstaff
• Address: Unit 1, 4th Floor, Skytech IT Park Building A, McArthur Highway, Mabalacat City, Pampanga Philippines 2010

6. Boomering Inc

Boomering Inc works with businesses to help them build offshore teams, especially focusing on virtual assistants and remote staff. They guide companies through the offshoring process, making it simpler to integrate skilled remote workers into daily operations. Their approach involves acting as a support partner behind the scenes while clients directly manage their offshore teams, helping reduce the challenges that come with distributed work.

They also emphasize security and compliance, holding ISO 27001 accreditation which reflects their commitment to protecting client data. Beyond staffing, Boomering aims to provide ongoing support to ensure the offshore team feels like a natural extension of the client's in-house workforce. Their process focuses on transparency and adaptability, helping companies adjust as their needs evolve.

Key Highlights:

• ISO 27001 accredited for data security
• Supports transparent and simple hiring process
• Acts as a partner, not just a service provider
• Helps businesses build teams that integrate smoothly
• Provides ongoing support for remote team management

Services:

• Virtual assistant staffing
• Offshore team building
• Remote employee onboarding
• Ongoing team support and management assistance
• Offshoring consultation and strategy

Contact Information:

• Website: boomering.ph
• E-mail: marketing@boomering.ph
• Facebook: www.facebook.com/boomeringinc
• LinkedIn: ph.linkedin.com/company/boomeringinc
• Instagram: www.instagram.com/boomering_ph
• Address: Unit 1 Retail Building 2 Philexcel Business Park MA Roxas Highway Clark Freeport Zone, Mabalacat City, 2009 Pampanga, Cairo
• Phone:  +61 2 8310 4828

7. Connext Global

Connext Global focuses on helping businesses build tailored offshore teams, especially through dedicated staffing in the Philippines and other countries. They provide support throughout the hiring and management process, aiming to make remote team building smoother for clients. Their model includes managing payroll, benefits, and legal compliance to ease the administrative burden for companies working with offshore employees. The team also supports transitions from independent contractors to full-time offshore employees, helping companies stabilize and grow their remote workforce.

Along with recruitment, Connext offers secure office facilities and emphasizes IT security compliance with SOC 2 certification. They cater to a broad range of departments including finance, customer service, healthcare support, IT, and marketing. Their approach combines technology and human oversight to help clients scale efficiently while maintaining compliance and support for their remote teams.

Key Highlights:

• Employer of Record services for payroll and compliance
• SOC 2 Type 2 certified for IT security
• Custom recruiting with AI-assisted sourcing and screening
• Support for contractor-to-full-time transitions
• Secure team facilities for offshore employees
• Industry-leading employee retention rates

Services:

• Financial services and bookkeeping
• Customer service and support
• Healthcare support roles
• IT help desk and software development
• Marketing specialists and campaign support
• Offshore team co-management and HR operations

Contact Information:

• Website: connextglobal.com
• Twitter: x.com/connextph
• LinkedIn: www.linkedin.com/company/connextglobalsolutions
• Instagram: www.instagram.com/connextglobalsolutions_
• Address: 5th Floor and 8th Floor Entec 1 Building, Teresa Avenue, Nepo Complex Santo Rosario, Angeles City, Philippines 2009
• Phone: +1 (808) 468-6733

8. Concentrix

Concentrix operates as a global provider of business process outsourcing services, combining human insight with advanced technology. Their work spans across many industries, where they help companies improve customer experiences, optimize operations, and adopt AI-driven solutions. The company focuses on digital transformation, leveraging data analytics, enterprise technology, and strategy design to support evolving business needs. Their approach blends expert knowledge with technology to handle complex business challenges while aiming to make processes simpler and more efficient.

They offer a broad range of services from digital operations to AI-powered tools that assist employees and customers alike. Sustainability and social responsibility are also part of their corporate values, highlighting efforts to make a positive impact beyond business. With a presence in many sectors like healthcare, retail, finance, and government, Concentrix supports diverse client requirements through innovative solutions and tailored operational models.

Key Highlights:

• Combines AI technology with human expertise
• Focus on digital transformation and enterprise modernization
• Supports a wide range of industries globally
• Strong emphasis on sustainability and social impact
• Uses data-driven insights to improve performance
• Provides AI-powered workspaces for customer service advisors

Services:

• Strategy and experience design
• Data analytics and business intelligence
• Enterprise technology engineering and integration
• Digital operations and customer experience management
• Industry-specific outsourcing solutions including healthcare, finance, retail, and technology

Contact Information:

• Website: www.concentrix.com
• Facebook: www.facebook.com/Concentrix-153770504699665
• Twitter: x.com/concentrix
• LinkedIn: www.linkedin.com/company/concentrix
• Instagram: www.instagram.com/concentrix
• Phone: +1-800-747-0583

9. Foundever

Foundever provides a broad range of customer experience outsourcing services, combining human skills with AI-powered tools. Their operations span across numerous countries, supporting multiple languages and delivering millions of customer interactions daily. They focus on simplifying the customer journey through a mix of technology and strategy, aiming to make interactions smoother while adapting to evolving contact center demands. The company maintains a global presence, with a significant workforce that contributes to a performance-driven culture focused on long-term customer loyalty.

Their services cover every stage of the customer experience, relying on operational insights to improve contact center outcomes. Foundever also promotes a hybrid working model that blends remote and on-site teams, reflecting changing workplace dynamics. Their approach emphasizes balancing empathy and efficiency, which is especially important in customer-facing roles. Beyond service delivery, they invest in creating a workplace culture that values connection and conversation among employees.

Key Highlights:

• Supports over 60 languages
• Delivers millions of customer experiences daily
• Operates in 45 countries worldwide
• Combines AI capabilities with human expertise
• Emphasizes a hybrid remote and on-site workforce
• Recognized for workplace culture and employer awards

Services:

• Customer experience outsourcing
• Contact center management
• Digital transformation support
• AI-enhanced customer interaction tools
• Multilingual support services
• Hybrid work model implementation

Contact Information:

• Website: foundever.com
• Facebook: www.facebook.com/FoundeverWorld
• Twitter: x.com/foundeverglobal
• LinkedIn: www.linkedin.com/company/foundever
• Instagram: www.instagram.com/foundever_life

10. DOXA Talent

DOXA Talent focuses on building remote teams by connecting clients with carefully selected professionals from around the world, including the Philippines. They emphasize a people-first approach that aims to balance ethical hiring with practical business needs. Their model centers on creating teams that feel integrated with clients’ cultures while prioritizing data security through encrypted devices and controlled access. The company highlights a work-from-home setup that benefits both employees and the environment by improving work-life balance and reducing carbon footprints.

Their approach simplifies the outsourcing process by providing tailored talent solutions matched to specific client needs. The company promotes ongoing learning and development and supports diverse, globally dispersed teams. Rather than treating outsourcing as just a cost-saving measure, they aim for alignment between client goals and employee well-being, all while maintaining strong security protocols to protect sensitive data.

Key Highlights:

• Strong focus on ethical and conscious outsourcing
  Emphasis on cultural alignment and employee retention
• Secure, encrypted laptops and strict data access controls
• Work-from-home model supporting work-life balance
• Global workforce spanning multiple countries
• Active learning and development opportunities

Services:

• Remote team building and management
• Talent sourcing in multiple industries
• Data protection and secure IT infrastructure
• Customer support and virtual assistance
• Finance and accounting roles
• Marketing, legal, and technology staffing

Contact Information:

• Website: doxatalent.com
• Facebook: www.facebook.com/DoxaTalent
• LinkedIn: www.ph.linkedin.com/company/doxatalent
• Instagram: www.instagram.com/doxatalent

11. TaskUs

TaskUs operates as a provider of digital customer experience and AI-driven business process outsourcing services. They focus on integrating advanced technology with skilled teams to support various industries, from healthcare to entertainment and social media. Their approach involves using data insights to streamline processes and enhance performance, while maintaining a strong emphasis on security and compliance. Their workforce is distributed globally, with a notable presence in the Philippines, supporting multilingual and cross-functional operations.

The company invests in training and wellness programs aimed at sustaining employee engagement and resilience. Alongside human expertise, TaskUs develops AI-powered tools that assist in managing workflows, improving productivity, and protecting digital platforms. They cater to clients with complex needs in areas such as trust and safety, financial crime compliance, and AI data services, offering a mix of customized and scalable solutions to adapt to evolving business demands.

Key Highlights:

• Focus on combining technology and expert teams
• Strong presence in multiple industries including gaming, healthcare, and finance
• Emphasis on employee wellness and resilience
• AI-enhanced workflow and productivity tools
• Global workforce with multilingual capabilities
• Commitment to security and compliance standards

Services:

• Digital customer experience management
• AI and data annotation services
• Trust and safety operations
• Financial crime and compliance solutions
• Learning as a service
• Sales outsourcing

Contact Information:

• Website: www.taskus.com
• Facebook: www.facebook.com/TaskUsPH
• Twitter: x.com/taskus
• LinkedIn: www.linkedin.com/company/taskus
• Instagram: www.instagram.com/taskusph
• Phone: (888) 400-8275

12. Alorica

Alorica provides a broad range of business process outsourcing services focused on enhancing customer experience through a combination of technology, data analytics, and human expertise. Their approach involves leveraging advanced tools and AI to help clients transform customer interactions across multiple channels, aiming to streamline processes while maintaining a human-centered touch. They work across various industries, including banking, healthcare, retail, and communications, tailoring solutions to meet the specific needs of each sector.

The company integrates digital innovation with a focus on long-term relationships, supporting clients in scaling their operations and adapting to changing customer expectations. Their teams work closely with clients to design and deploy customer service strategies that combine predictive analytics, automation, and managed services. Alorica’s service model also emphasizes continuous improvement, aligning technology with practical workflows to address evolving business challenges.

Key Highlights:

• Combination of AI and human expertise for CX
• Industry-specific solutions including financial services and healthcare
• Use of data-driven insights for process improvement
• Focus on multi-channel customer engagement
• Digital-first but human-centered approach
• Experience in scaling operations and adapting to new tech

Services:

• Customer experience management
• Digital trust and safety
• Fraud prevention
• Loan servicing and financial business services
• Content moderation
• AI-powered analytics and automation tools

Contact Information:

• Website: www.alorica.com
• E-mail: info@alorica.com
• Facebook: www.facebook.com/AloricaFanPage
• Twitter: x.com/OfficialAlorica
• Instagram: www.instagram.com/officialalorica
• Address: 5161 California Ave, Suite 100, Irvine, CA 92617, USA
• Phone: 866.256.7422

13. Remote Employees

Remote Employees operates primarily as an outstaffing company, focusing on providing remote professionals in fields such as development, translation, marketing, education, and management. Their model revolves around connecting talent with international projects, allowing people to work remotely while supporting companies with flexible staffing solutions. This approach helps clients access skilled workers worldwide without the constraints of traditional office setups.

The company places emphasis on continuous learning and professional growth, offering language courses and various training programs to help employees enhance their skills. They foster a supportive environment where remote teams can feel connected and motivated, which is especially important in remote work settings. This blend of flexibility and skill development forms the core of how they assist businesses looking to build capable remote teams.

Key Highlights:

• Remote staffing across diverse professional fields
• Focus on language skill improvement and training
• Flexible remote work model supporting international projects
• Emphasis on employee growth and learning
• Supportive community environment for remote workers

Services:

• Outstaffing for developers, translators, and marketers
• Remote personal assistant and chat operator roles
• Lead generation and sales management support
• Educational roles including tutoring
• Design and content strategy services

Contact Information:

• Website: rem-s.com
• E-mail: hr@remotemployees.com
• Facebook: www.facebook.com/remotemployees
• Instagram: www.instagram.com/remotemployees
• Phone: +48506668747

14. ConnectOS

ConnectOS focuses on helping companies build offshore teams in the Philippines by handling recruitment, compliance, HR, and IT operations. They emphasize making the process smooth for clients by managing legal and operational complexities, so businesses can focus on day-to-day team leadership. The company highlights a work environment designed to keep teams engaged and motivated through wellness perks and a supportive culture, which can influence employee retention over time.

Their approach is centered on providing a transparent and straightforward hiring process, promising quick access to vetted talent within a week or so. They also emphasize clear pricing with no hidden fees, which helps companies budget without surprises. ConnectOS caters to various departments, ranging from IT and marketing to customer service and professional roles, aiming to integrate offshore workers seamlessly into clients’ existing teams.

Key Highlights:

• Handles recruitment, compliance, HR, and IT support for offshore teams
• Offers transparent pricing without hidden fees
• Provides wellness perks to support employee engagement
• Certified with multiple security and compliance standards
• Quick talent sourcing with vetted candidates

Services:

• IT and technical staffing
• Customer service and help desk support
• Marketing and sales roles
• Accounting and financial services
• Administrative and human resources support
• Project management and business consulting

Contact Information:

• Website: connectos.co
• E-mail: info@connectos.co
• Facebook: www.facebook.com/ConnectOffshoring
• Address: Level 30, Mega Tower, EDSA, Manila, 1550 Philippines
• Phone: +63 2 8539 1655

Conclusion

When it comes to choosing a business process outsourcing partner in the Philippines, there’s clearly no shortage of options. Each company brings its own approach and strengths, whether it’s about simplifying recruitment, handling compliance, or keeping teams motivated and engaged. The key takeaway is that success often depends on finding a provider that fits not just your operational needs, but also your company culture and long-term goals.

Navigating the world of outsourcing can feel overwhelming, but with the right partner, it becomes a lot less complicated. It’s about more than just cutting costs - it’s about building a team that works smoothly alongside you, wherever they are. So, whether you’re dipping your toes into offshore hiring or ready to scale up quickly, the Philippine BPO scene has plenty to offer, with companies ready to support your journey every step of the way.