Building a loyal community online takes more than posting updates. It’s about listening, responding, and keeping the conversation alive every day. That kind of consistency can be hard to maintain in-house, especially when your team’s already juggling content, support, and strategy. That’s where Colombia comes in.

Over the past few years, Colombia has quietly built a reputation for reliable, multilingual outsourcing – not just in customer support, but in community management too. Companies are finding that Colombian teams bring the right mix of empathy, communication skills, and cultural awareness to keep audiences engaged across platforms. Whether it’s moderating discussions, managing social inboxes, or representing your brand in real time, outsourcing to Colombia lets you stay active and connected without burning out your internal team.

1. NeoWork

At NeoWork, we provide staffing and operations support for growing companies that want to scale fast without losing focus. Our work covers many areas, including customer experience, IT, AI, and creative services. In Colombia, we also provide community management outsourcing for brands that need consistent and human interaction with their audiences.

We build and manage teams that handle community engagement, comment moderation, and social media communication. Our process includes recruitment, onboarding, and ongoing operational support so clients can stay focused on their core strategy. Each setup is adjusted to fit the company’s workflow, time zone, and communication tools.

Our approach is straightforward. We keep online communities active, respectful, and well-managed. We help brands respond faster, keep their tone consistent, and strengthen trust with their followers.

We also take pride in how we work. Our annual teammate retention rate is around 91%, and only about 3.2% of candidates pass our selection process. It helps us maintain strong, long-term teams that stay engaged and deliver reliable results.

Key Highlights:

• Community management outsourcing available in Colombia
• Support for engagement, moderation, and real-time interaction
• Flexible team setups to match company workflows
• High teammate retention and selective hiring process
• Simple structure focused on clear communication and quality

Services:

• Community Management
• Customer Experience Support
• Virtual Assistance
• IT and Development
• AI Training and Data Labeling
• Creative and Design Support
• Operations Management

Contact Information:

• Website: www.neowork.com
• LinkedIn: www.linkedin.com/company/neoworkteam 
• Facebook: www.facebook.com/neoworkteam 
• Instagram: www.instagram.com/neoworkteam 

2. Outsourced

Outsourced provides global staffing and team-building services for companies looking to grow efficiently. In Colombia, the company offers community management outsourcing, helping brands manage their online presence and maintain daily interaction with their audiences.

Their teams work under client supervision and integrate smoothly into existing workflows. Outsourced handles recruitment, operations, and quality control, allowing clients to focus on content and community strategy. The service aims to build stable, well-trained teams that support consistent engagement across platforms.

Key Highlights:

• Community management outsourcing available in Colombia
• Dedicated staff integrated into client operations
• Recruitment and management handled by Outsourced
• Focus on communication and long-term collaboration
• Flexible remote or office-based staffing options

Services:

• Community Management
• Customer Support
• Digital Marketing Assistance
• Software Development
• Data Entry and Analysis
• Virtual Assistant
• Project Management

Contact Information:

• Website: outsourced.ph
• Address: 18th Floor, Citibank Square, Eastwood City Cyberpark, Quezon City 1110, Metro Manila, Philippines
• Phone: (415) 347 8581
• Email: contact@outsourced.ph
• LinkedIn: www.linkedin.com/company/outsourcedglobal
• Facebook: www.facebook.com/outsourcedcareers

3. Más Click

Más Click is a digital agency based in Bogotá that designs and manages online marketing strategies for different industries. The company provides community management outsourcing in Colombia, creating and publishing content, moderating comments, and maintaining active communication with online audiences.

Their team combines design, content writing, and analytics to help brands manage social media more effectively. Más Click works across various platforms, focusing on keeping communication clear, frequent, and aligned with brand identity.

Key Highlights:

• Community management outsourcing available in Colombia
• Experience managing diverse brand accounts
• In-house design and content creation team
• Real-time data used for campaign decisions
• Continuous communication and content updates

Services:

• Community Management
• Digital Marketing
• SEO and Web Optimization
• Web Design and Development
• Digital Strategy and Advertising
• Social Media Campaigns

Contact Information:

• Website: www.masclick.com.co
• Address: CR 7 66 - 10 OF 408 // Bogotá - Colombia
• Phone: (+57) 302 557 3111
• E-mail: contact@masclick.com.co
• LinkedIn: www.linkedin.com/company/m-s-click-posicionamiento-visitas
• Facebook: www.facebook.com/MasClick.Com.Co
• Instagram: www.instagram.com/masclick.com.co

4. Community Manager Colombia

Community Manager Colombia provides social media management and digital marketing services for businesses across Colombia and Spanish-speaking countries. The company specializes in community management outsourcing, helping clients maintain consistent communication with followers and manage their online reputation.

The agency creates and publishes content, responds to messages, monitors comments, and analyzes engagement results. It works with small, medium, and large companies in sectors such as retail, hospitality, and education.

Key Highlights:

• Community management outsourcing across Colombia and Latin America
• Custom content creation and daily posting
• Real-time interaction with social media audiences
• Options for different service plans by company size
• Focus on visibility, communication, and brand reputation

Services:

• Community Management
• Social Media Strategy and Content Creation
• Web Design and Management
• SEO and SEM Positioning
• Reputation Management
• Digital Advertising and Promotions

Contact Information:

• Website: www.communitymanager.com.co
• Phone: (+57) 300 295 3470
• E-mail: info@communitymanager.com.co
• Twitter: x.com/CManagerCol
• Facebook: www.facebook.com/CommunityManagerenColombia
• Instagram: www.instagram.com/CommunityManagerColombia

5. Yinger Company

Yinger Company is a Colombian advertising agency that focuses on digital growth and live media. The company offers community management outsourcing in Colombia to help brands connect with their audiences and manage their online communities across major platforms.

Yinger’s team handles content creation, moderation, and customer interaction on social media. They also analyze performance and adjust strategies to improve engagement. The company combines creative design, technology, and analytics to maintain active and responsive online communities.

Key Highlights:

• Community management outsourcing available in Colombia
• Combination of creative and analytical work
• Full social media management and response handling
• Based in Bogotá with presence in the U.S.
• Uses partnerships with global digital platforms

Services:

• Community Management
• Social Media Marketing
• SEO and SEM Campaigns
• Live Streaming and Podcast Production
• Web Design and Digital Ads
• Business Mentorship and Growth Support

Contact Information:

• Website: yingercompany.co
• Address: Cl 74 #15-80, Bogotá, Colombia
• Phone: (+57) 320 296 9709
• E-mail: y.rodriguez@yingercompany.co
• LinkedIn: www.linkedin.com/company/yingercompany
• Facebook: www.facebook.com/AgenciaYingerCompany

6. Pixelpro

Pixelpro is a digital agency in Bogotá that focuses on web design and social media management. The company provides community management outsourcing in Colombia, helping businesses run their social channels and maintain active communication with their audiences.

Pixelpro handles the full process from strategy to daily content. Their team creates posts, designs visuals, and manages comments and messages across platforms like Facebook, Instagram, LinkedIn, and TikTok. The agency also offers branding support and detailed performance tracking to help clients understand engagement and growth.

Key Highlights:

• Community management outsourcing available in Colombia
• Strategic setup and daily social media administration
• In-house design and content creation team
• Monthly reports with engagement analysis
• Use of professional social media management tools

Services:

• Community Management
• Web Design and Development
• Branding and Visual Identity
• Social Media Advertising
• SEO and Digital Strategy
• Content Creation and Analysis

Contact Information:

• Website: pixelpro.com.co
• Address: Cra. 67 #97-02, Of. 301, Bogotá, Colombia
• Phone: (+57) 304 116 5960
• E-mail: comercial@pixelpro.com.co
• LinkedIn: www.linkedin.com/company/pixelpro-sas
• Twitter: x.com/pixelpro_dd
• Facebook: www.facebook.com/pixelproweb
• Instagram: www.instagram.com/pixel.pro

7. Neofy

Neofy is a Colombian digital marketing agency that offers full social media management and community outsourcing services. The company creates strategies that help brands connect with their audiences, improve communication, and increase visibility online.

Neofy manages social channels daily, from content creation to interaction with users. The team focuses on clear communication, efficient response, and consistent posting. Each project includes strategy development, content production, and performance evaluation.

Key Highlights:

• Community management outsourcing available in Colombia
• Dedicated team for content, design, and engagement
• Customized strategies for each client
• Regular reporting and performance tracking
• Coverage for businesses in multiple Colombian cities

Services:

• Community Management
• Social Media Advertising
• SEO and SEM Optimization
• Digital Strategy and Branding
• Web Development and E-commerce
• Inbound and Email Marketing

Contact Information:

• Website: neofy.co
• Address: Cra. 7 # 156 36, Bogotá, Colombia
• Phone: +57 350 3981380
• E-mail: comercial@neofy.co
• Facebook: www.facebook.com/agencianeofy
• Instagram: www.instagram.com/agencianeofy
  

8. Imagina Colombia

Imagina Colombia provides web and digital marketing services with a focus on social media management. The company offers community management outsourcing in Colombia, creating strategies that support brand visibility and user interaction.

The agency manages content planning, publication, and audience communication on major platforms. Imagina works alongside clients to align marketing goals with online engagement. Its team develops consistent campaigns that help strengthen customer relationships and brand reputation.

Key Highlights:

• Community management outsourcing available in Colombia
• Social media planning and strategy support
• Content scheduling and performance monitoring
• Active engagement across multiple platforms
• Support for both small and large businesses

Services:

• Community Management
• Social Media Advertising
• Web Design and Hosting
• SEO and Digital Marketing
• App and E-commerce Development
• Content Planning and Reporting

Contact Information:

• Website: www.imaginacolombia.com
• Address: Carrera 36 #25-72 oficina 202, Bogotá, Colombia
• Phone: +57 6013824850
• LinkedIn: www.linkedin.com/company/imagina-colombia
• Facebook: www.facebook.com/imaginacol
• Instagram: www.instagram.com/imaginacolombia

9. Mochee

Mochee is a digital media agency with offices in Miami and Bogotá. The company provides community management outsourcing in Colombia as part of its broader social media and content services.

Mochee’s Bogotá office supports businesses with daily social media management, audience interaction, and campaign monitoring. The team creates visual and written content, manages ads, and analyzes engagement data to maintain active online communities. The agency also produces TikTok content and manages paid media campaigns for different industries.

Key Highlights:

• Community management outsourcing available in Colombia
• Social media management for global clients
• Content creation and campaign analysis
• Experience with TikTok and video production
• Local support from Bogotá office

Services:

• Community Management
• Social Media Advertising
• Content Creation and Strategy
• Paid Media and Analytics
• Email Marketing
• Video and TikTok Content Production

Contact Information:

• Website: mochee.com
• LinkedIn: www.linkedin.com/company/mochee-llc
• Facebook: www.facebook.com/mocheesocial
• Instagram: www.instagram.com/mocheesocial

10. Bluecell

Bluecell is a digital consultancy with offices in Bogotá, Madrid, CDMX, and Miami. The company provides community management outsourcing in Colombia as part of its social media and marketing services. Bluecell builds and manages online communities, creates digital content, and supports businesses in maintaining consistent communication with their audiences.

The agency works across creative and technical areas, combining design, programming, and paid media with social media management. Its team focuses on running campaigns, creating posts, and keeping community interactions aligned with the client’s tone and goals. Bluecell also handles brand identity and event promotion through digital channels.

Key Highlights:

• Community management outsourcing available in Colombia
• Social media operations supported by design and UX teams
• Offices in Colombia, Spain, Mexico, and the United States
• Coordination of global campaigns for different industries
• Integration of creative and technical marketing processes

Services:

• Community Management
• Social Media Strategy and Content Creation
• Digital Marketing
• Branding and UX/UI Design
• Web Development and Programming
• Paid Media Campaigns

Contact Information:

• Website: bluecell.es
• Address: Cra 11A #96-51, Office 320, Bogotá, Colombia
• Phone: (+57) 324 322 9567
• E-mail: hola@bluecell.co
• LinkedIn: www.linkedin.com/company/bluecellcomunicacion
• Instagram: www.instagram.com/bluecellco

11. BruntWork

BruntWork operates as a global outsourcing company with services in Colombia and other regions. The company provides community management outsourcing in Colombia through trained freelancers and dedicated remote teams. These teams help businesses maintain social media presence, manage digital content, and support communication with online communities.

The Colombian division works with bilingual professionals who handle customer interaction, social media moderation, and marketing assistance. BruntWork focuses on integrating outsourced staff directly with client workflows, making collaboration consistent across time zones and communication platforms.

Key Highlights:

• Community management outsourcing available in Colombia
• Bilingual teams working in the same time zone as clients
• Recruitment and onboarding managed by BruntWork
• Support for companies of different industries and sizes
• Focus on seamless collaboration and quality control

Services:

• Community Management
• Digital Marketing and Social Media Support
• Customer Service
• Data Entry and Administrative Tasks
• Virtual Assistant
• Web Development and Design

Contact Information:

• Website: www.bruntwork.co
• Phone: +1 (951) 383 6954
• LinkedIn: www.linkedin.com/company/bruntworkcareers

12. El Creativo Web

El Creativo Web is a digital marketing agency based in Medellín that provides social media management and community management outsourcing in Colombia. The company supports businesses in building their online presence by planning, creating, and managing content across major social platforms.

The agency handles content strategy, design, and engagement. It helps clients connect with local audiences by creating posts, running campaigns, and monitoring social media activity. The service also includes community interaction, customer support, and analysis of engagement results.

Key Highlights:

• Community management outsourcing available in Colombia
• Full service from content creation to audience interaction
• Focus on brand presence and community engagement
• Social media management tailored to local audiences
• Support for marketing campaigns and digital growth

Services:

• Community Management
• Social Media Campaigns and Advertising
• Web Design and SEO
• Graphic Design and Branding
• Content Creation and Analytics
• Digital Marketing and E-commerce Solutions

Contact Information:

• Website: elcreativoweb.com
• Phone: (+57) 311 583 1775
• E-mail: comercial@elcreativoweb.com

Conclusion

Outsourcing community management in Colombia has turned into a practical way for brands to stay active and connected without burning out their in-house teams. The local agencies know how to balance creativity with day-to-day consistency, which is what most companies actually need in social media work. They bring a mix of bilingual talent, cultural understanding, and flexible service models that fit everything from startups to established global brands.

What stands out most is how these teams manage to keep conversations human. Whether it’s moderating comments, building content calendars, or responding to messages, the goal stays the same: keeping a brand’s voice real and its community engaged. Colombia’s growing digital workforce has made it easier for businesses to scale this kind of work while keeping the tone genuine and the process efficient. It’s not about chasing trends; it’s about building trust and staying visible where people already spend their time.

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