If you’ve ever wondered how some online stores manage to handle thousands of orders, smooth customer service, and 24/7 support without breaking a sweat, there’s a good chance they’ve got a team in the Philippines backing them up. Over the past decade, the country has become a go-to destination for e-commerce support not just because of lower costs, but because of the talent, reliability, and professionalism of Filipino teams.

These companies don’t just provide “virtual help”; they build real partnerships with brands around the world, taking care of everything from customer experience and data entry to product listings and fulfillment coordination. Whether you’re running a growing Shopify store or managing a global Amazon business, the right support partner in the Philippines can help you scale faster and stress less.

1. NeoWork

At NeoWork, we focus on helping businesses scale smoothly by connecting them with skilled professionals across operations, customer experience, and technology. Our teams are built to fit directly into your workflow, so you can expand your e-commerce operations without the stress of building everything from scratch. Whether you need a few virtual assistants or a full support department, we step in to handle recruitment, onboarding, and management while you stay focused on growth.

We work closely with startups and established brands that want flexible, high-quality support without unnecessary complexity. From customer support to data labeling and IT development, we provide people who not only fill roles but also strengthen processes. Our goal is to make outsourcing feel like an extension of your in-house team, reliable, transparent, and built around your goals. What also sets NeoWork apart is our industry-leading 91% annualized teammate retention rate and our 3.2% candidate selectivity rate, ensuring clients work with top-tier professionals. With operations rooted in the Philippines, we tap into a strong talent base known for its adaptability, skill, and service mindset ideal for supporting growing e-commerce teams worldwide.

Key Highlights:

• Flexible staffing for customer experience, tech, and creative functions
• Operations partnership model for ongoing team management and reporting
• High selectivity in hiring and long-term team engagement
• Experience working with fast-growing startups and global e-commerce brands
• Remote-first structure with strong focus on people and culture

Services:

• Customer support and operations scaling
• Virtual assistant and administrative staffing
• Technical development and cloud architecture support
• AI training and data labeling solutions
• Creative design, animation, and production services
• MVP and workflow fulfillment support

Contact Information:

• Website: www.neowork.com 
• E-mail: hello@neowork.co 
• Facebook: www.facebook.com/neoworkteam 
• LinkedIn: www.linkedin.com/company/neoworkteam 
• Instagram: www.instagram.com/neoworkteam 
• Address: 1065 SW 8th St1378 Miami, FL 33130 United States

2. Deel

Deel helps global companies manage hiring and payroll for employees in the Philippines without setting up a local entity. Their platform streamlines everything from contracts and compliance to taxes and benefits, letting businesses onboard and manage remote staff through a single dashboard. This approach makes it easier for companies to tap into skilled Filipino professionals while staying compliant with local labor laws.

They offer tools that handle the administrative side of employment, like salary payments, government contributions, and benefits, so clients can focus on running their operations. Deel’s services are used by HR, finance, and legal teams to simplify how they hire and manage people across borders. It’s a practical setup for e-commerce companies looking to build or expand support teams in the Philippines.

Key Highlights:

• Employer-of-record service for compliant hiring in the Philippines
• Centralized platform for contracts, payroll, and tax management
• Localized benefits including healthcare and insurance options
• Support for global hiring in over 100 countries
• Simplifies HR, finance, and legal coordination for remote teams

Services:

• Employee onboarding and compliance management
• International payroll and tax automation
• Employer-of-record and contractor management
• Benefits administration for local and global employees
• HR and workforce management tools

Contact Information:

• Website: www.deel.com
• E-mail: dpo@deel.com
• Facebook: www.facebook.com/GetDeel
• Twitter: x.com/deel
• LinkedIn: www.linkedin.com/company/deel
• Instagram: www.instagram.com/getdeel

3. Outsourced PH

Outsourced PH provides dedicated e-commerce support teams from the Philippines to help online businesses manage daily operations more efficiently. Their setup allows companies to scale support staff quickly during busy periods without the challenges of recruiting and training new hires locally. The teams act as an extension of in-house departments, handling tasks from customer support to order processing and after-sales assistance.

They focus on building long-term offshore teams that integrate smoothly with clients’ existing systems and processes. The goal is to help companies maintain consistent service quality while saving time and resources. With experience across major e-commerce platforms, their teams can adapt to various business models and workflows.

Key Highlights:

• Offshore staffing for e-commerce support and customer operations
• Scalable solutions for seasonal or peak demand periods
• Dedicated teams integrated into clients’ internal systems
• Experience across multiple e-commerce platforms
• Transparent pricing model without long-term contracts

Services:

• Customer service and order processing
• Technical and product support
• E-commerce administration and account management
• Digital marketing and web support
• Accounting and data entry for online stores

Contact Information:

• Website: outsourced.ph
• E-mail: contact@outsourced.ph
• Facebook: www.facebook.com/outsourcedcareers
• LinkedIn: www.linkedin.com/company/outsourcedglobal
• Address: 18th Floor, Citibank Square, Eastwood City Cyberpark, Quezon City 1110, Metro Manila, Philippines
• Phone: +61 2 8073 4162

4. KamelBPO

KamelBPO provides remote e-commerce support specialists who understand both customer service and the technical side of online retail. Their teams handle multiple support channels at once, from live chat and email to order tracking and returns. What makes their approach stand out is the combination of platform knowledge and practical communication — their staff know how to navigate systems like Shopify, WooCommerce, or Magento while keeping interactions straightforward and helpful.

They emphasize the importance of specialists who can think beyond scripts, identifying recurring customer issues, and spotting process gaps that impact sales or satisfaction. For many businesses, this type of proactive support goes beyond ticket management and becomes part of overall customer experience improvement.

Key Highlights:

• Trained e-commerce specialists familiar with global platforms
• Multi-channel customer support including chat, email, and social media
• Teams experienced in handling returns, refunds, and order tracking
• Focus on technical understanding of e-commerce systems
• Strong communication skills aligned with Western business standards

Services:

• E-commerce customer and technical support
• Order management and product inquiries
• Payment and refund coordination
• Live chat and social media support
• Product and website maintenance assistance

Contact Information:

• Website: www.kamelbpo.com  
• E-mail: support@kamelbpo.com
• Facebook: www.facebook.com/KamelBPO
• LinkedIn: www.linkedin.com/company/kamelbpo
• Instagram: www.instagram.com/kamelbpo
• Address: Unit 2F1A BC7 Business Center 7 Philexcel Business Park M. Roxas Highway Clark Freeport Zone, Philippines
• Phone: 18774452635

5. KDCI Outsourcing

KDCI Outsourcing provides e-commerce and retail support services for businesses that want to manage their operations more efficiently from the Philippines. They specialize in helping global companies handle key tasks such as customer service, order processing, and product catalog management. Their model allows businesses to integrate trained offshore teams into existing workflows, maintaining a consistent level of support without the heavy administrative load of managing local hires.

Their approach combines process optimization with access to skilled professionals who understand e-commerce platforms like Shopify, Magento, and WooCommerce. KDCI’s teams assist companies that need reliable day-to-day help across multiple functions, from handling orders to managing digital content and design. This setup gives e-commerce brands more flexibility to focus on product development and customer engagement while their offshore teams manage the rest.

Key Highlights:

• Offshore retail and e-commerce staffing for global clients
• Expertise across major online platforms
• Integration of automation tools to improve efficiency
• Tailored approach to customer service and back-office functions
• Streamlined onboarding process for remote teams

Services:

• E-commerce customer service and sales support
• Order processing and inventory management
• Product content writing and data entry
• Shopify and Magento development
• Digital marketing and graphic design

Contact Information:

• Website: www.kdci.co
• Phone: +1 213 460 4240
• Email: info@kdci.co
• Address: 3008 One Corporate Centre, Julia Vargas Avenue, Ortigas Center, Pasig City 1605, Metro Manila, Philippines
• LinkedIn: www.linkedin.com/company/key-discovery-consulting-inc
• Facebook: www.facebook.com/kdci.official.page
• Instagram: www.instagram.com/kdci_outsourcing

6. Digital Minds BPO

Digital Minds BPO helps businesses build remote teams in the Philippines, offering a mix of recruitment, onboarding, and operational support. Their process is built around connecting companies with full-time e-commerce professionals who can manage customer service, administrative work, and sales operations. Businesses retain control over day-to-day management while Digital Minds handles the HR, payroll, and technical setup in the background.

They place emphasis on workplace culture, security, and ethical operations, positioning themselves as a reliable partner for companies scaling global teams. Their platform is designed to make remote hiring feel straightforward, covering everything from compliance to IT infrastructure. For e-commerce brands, this means they can build dedicated teams that handle support, order management, or marketing without worrying about logistics.

Key Highlights:

• Dedicated remote staffing services for e-commerce and customer operations
• Employee management handled through a secure, centralized system
• Focus on ethical operations and long-term staff retention
• Enterprise-grade data protection and IT support
• Global hiring support with flexible engagement options

Services:

• E-commerce customer service and account management
• Virtual assistant and administrative staffing
• IT, finance, and HR outsourcing support
• Remote recruitment and onboarding services
• Technical support and back-office operations

Contact Information:

• Website: digitalmindsbpo.com
• E-mail: contact@digitalmindsbpo.com
• Facebook: www.facebook.com/DigitalMindsBPO
• Twitter: x.com/DigitalMindsBPO
• LinkedIn: www.linkedin.com/company/digital-minds-bpo-services-inc.
• Address: 3F Greenwood Magsaysay Building, Magsaysay Avenue, Naga City, Philippines
• Phone: +1 302 204 0045

7. Enshored

Enshored builds custom outsourcing teams for companies that need scalable e-commerce support from the Philippines. Their teams handle customer service, sales assistance, and back-office processes, allowing online businesses to focus on growth. Enshored works with companies that need reliable, trained teams ready to handle customer inquiries, manage orders, or moderate content without disrupting daily operations.

Their setup emphasizes flexibility and speed, building full teams in a short time frame. Each group is trained to adapt to the client’s systems and service standards, making it easier to scale without compromising quality. For e-commerce companies, this approach helps maintain consistent customer interactions and smooth backend operations, especially during high-demand periods.

Key Highlights:

• Custom-built outsourcing teams for e-commerce operations
• Trained professionals for customer service and support
• 24/7 service coverage across time zones
• Emphasis on scalability and quick deployment
• Teams with multilingual capability and low turnover

Services:

• E-commerce customer support and helpdesk management
• Sales and lead generation support
• Content moderation and review management
• Back-office and data processing
• Administrative and operational support

Contact Information:

• Website: www.enshored.com
• Phone: +63 02 8876 1973
• Email: hello@enshored.com
• Address: 27th Floor, Raffles Corporate Center, F. Ortigas Jr. Road, Ortigas Center, Pasig City 1605, Metro Manila
• LinkedIn: www.linkedin.com/company/enshored
• Facebook: www.facebook.com/enshored
• Instagram: www.instagram.com/enshored
• Twitter/X: x.com/enshored

8. Cloudstaff

Cloudstaff connects global companies with skilled remote professionals in the Philippines, helping them build dedicated e-commerce and customer support teams that work as part of their in-house operations. Their model gives businesses control over daily management while Cloudstaff handles recruitment, HR, payroll, and IT setup. The company focuses on simplifying remote hiring by combining secure technology, structured onboarding, and strong administrative support.

Their teams cover a wide range of e-commerce functions, from customer service and virtual assistance to sales and marketing support. What sets their approach apart is the balance between technology and human connection; they handle the logistics, so companies can focus on collaboration and performance. For e-commerce businesses looking to scale smoothly, Cloudstaff offers a framework that blends flexibility with structure.

Key Highlights:

• Remote staffing solutions for e-commerce and support operations
• Dedicated full-time teams managed directly by clients
• Enterprise-grade data and IT security infrastructure
• Emphasis on ethical culture and strong employee engagement
• Support available across multiple industries and business sizes

Services:

• E-commerce customer support and sales assistance
• Virtual assistant and administrative staffing
• Digital marketing and content management
• IT and software development support
• HR, payroll, and compliance management

Contact Information:

• Website: www.cloudstaff.com
• Phone: +57 601 919 4602
• Address: Unit 1, 4th Floor, Skytech IT Park Building A, McArthur Highway, Mabalacat City, Pampanga Philippines 2010
• LinkedIn: www.linkedin.com/company/cloudstaff
• Facebook: www.facebook.com/Cloudstaff
• Twitter/X: x.com/Cloud_Staff

9. Unity Communications

Unity Communications provides outsourcing services designed to help e-commerce and retail companies manage customer support, data entry, and IT operations efficiently. Their process combines automation with skilled human support, allowing clients to focus on their main business activities while Unity’s teams handle repetitive or time-consuming tasks. They also place a strong focus on data security and process optimization, ensuring compliance with international standards.

Their agents work across different industries, but e-commerce remains one of their core areas. They provide multilingual customer service, technical support, and back-office assistance that help online stores improve daily operations. The company’s mix of AI tools and experienced staff creates a reliable setup for businesses that need scalable support without the cost of expanding locally.

Key Highlights:

• Outsourcing solutions for e-commerce and customer operations
• AI-assisted workflows paired with skilled human support
• ISO-certified security and compliance framework
• Dedicated teams working across multiple time zones
• Transparent pricing and flexible service models

Services:

• E-commerce customer service and order support
• Contact center and omnichannel communication
• Data entry and product catalog management
• Technical support and IT helpdesk services
• Digital marketing and back-office support

Contact Information:

• Website: unity-connect.com
• Phone: (888) 910-0980
• Email: sales@unity-connect.com
• Address: 7th Floor, Block 2, Lot 5, Aseana City, Parañaque, 1700 Metro Manila, Philippines
• LinkedIn: www.linkedin.com/company/unity-communications
• Facebook: www.facebook.com/UnityCommunicationsBPO
• Instagram: www.instagram.com/unitycommunicationsbpo
• Twitter/X: x.com/unityconnectBPO

10. Remotify

Remotify helps companies hire remote teams in the Philippines through their Employer of Record (EOR) service. They take care of HR administration, payroll, compliance, and employee benefits while clients manage their team’s day-to-day tasks directly. For e-commerce companies, this setup removes the complexity of hiring overseas staff and makes it easier to scale support or operations quickly.

Their services cover a broad range of roles relevant to online retail, including e-commerce administrators, virtual assistants, finance professionals, and marketing specialists. Remotify focuses on creating a setup that feels like hiring locally but without the administrative burden. Their model is designed for companies that want long-term, full-time remote staff who fit seamlessly into existing workflows.

Key Highlights:

• Employer of Record services for remote hiring in the Philippines
• Simplified payroll, HR, and compliance management
• Structured onboarding and employee engagement programs
• Flexible plans for different team sizes and growth stages
• Remote teams aligned with client working hours and culture

Services:

• E-commerce administration and virtual assistant staffing
• Payroll, benefits, and tax compliance management
• Recruitment and background checks
• Marketing and content creation support
• IT, finance, and administrative staffing

Contact Information:

• Website: remotify.ph
• E-mail: hello@remotify.ph
• Facebook: www.facebook.com/remotify.ph
• LinkedIn: www.linkedin.com/company/remotifyph
• Instagram: www.instagram.com/Remotify.ph
• Address: Common Ground Level 10, IBP Tower, Jade Drive, Ortigas Center, Pasig City Metro Manila, Philippines 1605
• Phone: +63 919 004 5784

11. iSWerk

iSWerk provides offshore e-commerce and retail staffing solutions that help businesses streamline their daily operations and scale more efficiently. Their teams cover a wide range of e-commerce roles, from marketing and content management to retail operations and customer support. The company focuses on helping global clients build structured, skilled teams that can handle product listings, order processing, and online merchandising while keeping costs predictable.

Their approach to outsourcing combines talent sourcing with operational support, giving clients the flexibility to expand without the need for local hiring. iSWerk’s experience in the e-commerce sector allows them to understand the end-to-end process — from managing digital storefronts to improving customer interactions. For companies looking to strengthen their online retail capabilities, they offer both technical and customer-focused roles that integrate directly into existing workflows.

Key Highlights:

• Offshore staffing for e-commerce and retail operations
• Expertise across multiple online platforms and sales systems
• Tailored team setup aligned with client workflows
• Focus on both marketing and retail management roles
• Strategic approach to scaling customer-facing operations

Services:

• E-commerce marketing and merchandising support
• Order management and fulfillment coordination
• Retail operations and inventory assistance
• Customer service and sales staffing
• Procurement and administrative roles

Contact Information:

• Website: www.iswerk.ph
• E-mail: applynow@isupportworldwide.com
• Facebook: www.facebook.com/isupportworldwide
• Twitter: x.com/iSupportGroup
• LinkedIn: www.linkedin.com/company/isupport-worldwide
• Instagram: www.instagram.com/isupportworldwide
• Address: 6F Cyperscape Alpha. Sapphire and Garnet Road, Ortigas Center, Pasig City. Metro Manila 1605, Philippines

12. iScale Solutions

iScale Solutions connects companies with skilled professionals across multiple countries, including the Philippines, to support e-commerce, customer service, and technology needs. Their model allows businesses to expand teams quickly through staff augmentation, where dedicated professionals integrate into clients’ ongoing operations. The company focuses on building long-term partnerships by offering customized outsourcing setups that match each client’s goals and internal structure.

Their teams handle roles across customer support, digital marketing, creative design, and back-office management key areas that support growing e-commerce businesses. iScale emphasizes a smooth onboarding process, data security, and consistent team performance. This makes their service a practical fit for companies that need reliable offshore support without losing control over quality or workflow.

Key Highlights:

• Customized outsourcing solutions for e-commerce and related services
• Focus on seamless team integration and ongoing support
• Secure and compliant operational framework
• Access to global talent pools, including the Philippines
• Wide industry coverage from retail to tech-driven roles

Services:

• Customer service and sales support
• Digital marketing and SEO management
• Creative design and content production
• IT support and software development
• Accounting, payroll, and back-office operations

Contact Information:

• Website: iscale-solutions.com
• Email: info@iscale-solutions.com
• Address: 3rd Floor, Corinthian Plaza, 121 Paseo De Roxas, Makati City, 1200, Philippines
• LinkedIn: www.linkedin.com/company/iscale-solutions
• Facebook: www.facebook.com/iscalesolutions.ph

13. Platinum Outsourcing

Platinum Outsourcing helps businesses, particularly from Australia and the US, build remote teams in the Philippines to manage customer support, creative, and operational tasks. Their setup provides companies with qualified professionals across various job functions, including e-commerce assistance, marketing, finance, and administration. Clients can onboard full-time staff who work as part of their existing teams while Platinum handles HR, payroll, and overall coordination.

Their e-commerce support services include customer communication, order handling, and technical assistance through email, phone, or live chat. In addition, they provide creative and development professionals who assist with website management, product content, and marketing campaigns. By keeping their model straightforward and transparent, Platinum Outsourcing enables companies to focus on scaling their operations while maintaining day-to-day control over their teams.

Key Highlights:

• Offshore staffing support for Australian and US-based businesses
• Dedicated teams working from the Philippines
• Simple onboarding process with no long-term contracts
• Focus on stability and retention through full-time employment
• Coverage across creative, technical, and support roles

Services:

• E-commerce customer service and live chat support
• Digital marketing and creative design assistance
• Accounting and finance staffing
• Administrative and back-office support
• IT and software development roles

Contact Information:

• Website: platinumoutsourcing.com.au
• Phone: +61 8 7089 4289
• Email: info@platinumoutsourcing.com.au
• Address: Level 14, Asian Star Building, ASEAN Dr, Alabang, Muntinlupa, 1781 Metro Manila, Philippines

14. 2nd Office

2nd Office is a Philippine-based outsourcing company that focuses almost entirely on e-commerce operations. They help online businesses manage product listings, customer support, order fulfillment, and digital marketing. Instead of offering a broad mix of generic outsourcing services, they concentrate on the specific needs of e-commerce companies, providing trained professionals who understand platforms like Amazon, eBay, Shopify, and Magento. Their model allows businesses to scale their operations efficiently while maintaining quality and brand consistency.

What stands out about their approach is the balance between technical skill and process familiarity. Teams handle a wide range of daily operational tasks — from image editing and content writing to market research and customer service. The idea is to help businesses spend less time on repetitive work and more on strategy, using offshore staff who work exclusively for the client’s company. This setup gives businesses flexibility and continuity without the complexity of traditional outsourcing.

Key Highlights:

• Focused exclusively on e-commerce support roles
• Dedicated offshore staff integrated into client operations
• Trained professionals experienced in major online marketplaces
• Structured support covering both creative and administrative tasks
• Emphasis on long-term business growth and operational reliability

Services:

• Product listing creation and optimization
• E-commerce customer support and order processing
• Photo editing and content management
• Competitor and market research
• SEO copywriting, web development, and digital marketing

Contact Information:

• Website: www.2ndoffice.co
• E-mail: service@2ndoffice.co
• Facebook: www.facebook.com/2ndofficeph
• Twitter: x.com/2ndofficeph
• LinkedIn: www.linkedin.com/company/2nd-office-inc-
• Address: OTC Building Sumulong Highway, Antipolo City, Philippines
• Phone: +61 (2) 8091-3250

15. Emapta

Emapta provides dedicated offshore teams that operate as an extension of a client’s in-house staff. Their model is designed to give businesses control over hiring, management, and day-to-day operations while Emapta handles recruitment, HR, payroll, and compliance. The company’s approach suits e-commerce businesses that need scalable, specialized teams for customer service, marketing, and retail support without losing visibility or control.

They emphasize transparency in costs and operations, avoiding the hidden markups common in traditional outsourcing setups. Clients have the freedom to build teams that reflect their brand’s standards while working in flexible arrangements — whether in-office, remote, or hybrid. Emapta’s structure supports companies that want reliable, well-trained teams focused on performance and cultural alignment rather than transactional outsourcing.

Key Highlights:

• Dedicated team model with full client control
• Transparent pricing with no salary markups
• Flexible scaling options for growing e-commerce teams
• Comprehensive HR and workforce management support
• Focus on employee development and retention

Services:

• E-commerce and retail operations support
• Customer service and technical assistance
• Accounting and finance team setup
• Administrative and back-office staffing
• IT, software, and data management roles

Contact Information:

• Website: emapta.com
• Phone: +61 28039 1900
• Email: info@emapta.com

16. Beepo

Beepo is an Australian-owned outsourcing company operating in the Philippines that provides offshore staffing solutions for businesses across industries, including e-commerce. They focus on helping organizations scale sustainably by managing costs, improving efficiency, and building reliable support teams. Their setup connects clients with skilled professionals in areas such as customer service, digital marketing, and back-office operations.

What makes Beepo’s approach practical for e-commerce companies is its structured recruitment and management system. Teams work full-time for clients, aligning with their goals, schedules, and internal workflows. By handling administrative functions and compliance locally, Beepo allows companies to focus on growth and core strategy while maintaining consistent service quality through their offshore teams.

Key Highlights:

• Australian-owned company with operations in the Philippines
• Long-term staffing solutions for e-commerce and support functions
• Focus on efficiency, flexibility, and employee satisfaction
• Access to English-proficient, industry-trained professionals
• Seamless collaboration through modern communication systems

Services:

• E-commerce customer support and virtual assistance
• Digital marketing and content creation
• Data entry and administrative services
• Accounting and finance outsourcing
• IT, web development, and technical support

Contact Information:

• Website: www.beepo.com.au
• Email: accounts@beepo.com.au
• Address: Unit 1F-1 and 2/F Philexcel Business Center 9, Philexcel Business Park, M Roxas Highway Clark Freeport Zone, Philippines 2023
• LinkedIn: www.linkedin.com/company/beepo
• Facebook: www.facebook.com/BeepoOutsourcing
• Instagram: www.instagram.com/beepoinaction
• Twitter/X: x.com/BeepoLtd

Conclusion

Finding the right e-commerce support staff company in the Philippines really comes down to fit not just price or service lists. Each provider has its own rhythm, its own way of working with clients. Some focus on building long-term dedicated teams that feel like part of your in-house setup, while others lean more toward specialized e-commerce support or flexible project-based work. What they all have in common, though, is access to the Philippines’ strong talent pool and a culture that values service, adaptability, and collaboration.

If you’re running an online store or managing global operations, outsourcing to the Philippines isn’t just about cutting costs anymore. It’s about finding partners who understand what it takes to keep digital businesses running smoothly from handling customer queries at midnight to optimizing listings that actually convert. Whether you’re a startup testing new markets or an established brand trying to scale, these companies make it easier to grow without losing focus on what matters most: your customers.