If you’re looking into game QA outsourcing, Colombia is starting to pop up more often on the map. With studios and service partners growing in the region, you’ll find teams who test everything from mobile builds to consoles, across time zones that align well with North America. In this article we’ll take a look at some of the companies making waves in Colombia’s game QA space - the goal isn’t to declare a champion, but to help you see what options exist and what they bring to the table.

1. NeoWork

At NeoWork, we focus on building dependable teams that integrate seamlessly with game studios, helping maintain quality through every stage of development. Our QA operations are structured yet flexible, allowing us to scale without compromising the precision that thorough game testing demands. We approach QA the same way developers approach gameplay - testing, refining, and improving until every system functions as intended. For studios expanding in Colombia, we provide both the operational foundation and staffing expertise that make the process efficient and sustainable.

We place a strong emphasis on collaboration and careful team selection. With a 91% annualized teammate retention rate and a 3.2% candidate selectivity rate, we ensure that we hire the right people and keep them engaged over the long term. Our QA and operations teams work directly within client environments, adapting to workflows, tools, and schedules rather than forcing a separate process. This approach makes quality assurance feel like a natural part of development, supporting consistent results across platforms and production cycles.

Key Highlights:

• Industry-leading 91% annualized teammate retention rate
• 3.2% candidate selectivity rate ensuring skilled, reliable hires
• Managed QA teams that integrate seamlessly with client systems
• Experience across gaming, tech, and media sectors
• Flexibility to align with client tools, workflows, and time zones

Services:

• Quality assurance and game testing support
• Workforce management and team reporting
• Technical services and operations assistance
• AI training and data labeling for in-game systems
• Creative support for animation, design, and virtual production

Contact Information:

• Website: www.neowork.com
• Facebook: www.facebook.com/neoworkteam
• LinkedIn: www.linkedin.com/company/neoworkteam
• Instagram: www.instagram.com/neoworkteam

2. ContactPoint360

ContactPoint360 operates as a customer experience outsourcing company with operations in Colombia and several global locations. Within gaming, their services cover player support, technical assistance, and quality assurance across multiple platforms. They handle QA processes such as regression, compatibility, and playtesting, focusing on stability and usability in multiplayer environments. Their approach integrates multilingual player care and in-game moderation to maintain consistent support around the clock.

Their gaming-focused operations in Colombia emphasize practical quality control combined with real-time player engagement. From live event support to behavioral analytics, they assist developers and publishers in maintaining smooth operations before and after game launches. Their structure allows game studios to extend QA and support capacity while keeping teams flexible and responsive to high-volume player needs.

Key Highlights:

• Game QA and playtesting across multiplayer and live-service games
• 24/7 multilingual player and technical support
• In-game and community moderation for player interactions
• Real-time operational coverage for patches, hotfixes, and events
• Support for platforms including PC, console, and mobile

Services:

• Game Testing and QA (regression, compatibility, and playtesting)
• Bug reporting and Tier-1 gameplay issue resolution
• Account and payment support with verification protocols
• Voice and chat moderation across Discord, Twitch, and in-game channels
• LiveOps and event support during updates or live content drops
• Behavioral and CX analytics for player engagement insights

Contact Information:

• Website: contactpoint360.com
• E-mail: sales@contactpoint360.com
• Facebook: www.facebook.com/ContactPoint360Company
• Twitter: x.com/CPoint360
• LinkedIn: www.linkedin.com/company/contact-point-360
• Address: Porto 100 Building Av. Cra. 45 #97-50 6th Floor, Bogotá, Colombia

3. OP360

OP360 operates across several countries, including Colombia, providing game QA and customer experience outsourcing for gaming studios and publishers. Their teams work on ensuring that games function smoothly across devices, identifying and reporting gameplay bugs, and managing quality checks during development and post-launch updates. They integrate QA into broader gaming support functions, allowing developers to maintain player satisfaction and consistent technical performance.

In Colombia, their operations extend to game testing, technical support, and community moderation. They handle both player-facing and back-end processes, from bug tracking to subscription management, helping gaming companies manage live services efficiently. Their role in game QA focuses on practical testing and maintaining gameplay integrity through ongoing feedback cycles and multi-channel support.

Key Highlights:

• Game QA and testing across multiple devices and platforms
• Integrated player support and technical troubleshooting
• Community and content moderation for live gaming environments
• Compatibility, performance, and hardware validation testing
• Scalable team structures for live and post-launch projects

Services:

• Game QA and functional testing
• Player and technical support (voice, chat, and in-game)
• Community and content moderation
• Subscription and billing assistance
• Back-office support and fraud detection
• AI-driven data annotation and research for gaming systems

Contact Information:

• Website: www.op360.com
• E-mail: info@officepartners360.com
• Facebook: www.facebook.com/officepartners360
• LinkedIn: www.linkedin.com/company/op360
• Instagram: www.instagram.com/officepartners360
• Address: Cra. 53 #80 198 Edf, Nte. Centro Historico, Barranquilla, Atlántico, Colombia
• Phone: (844) 466-7360

4. GADS Colombia

GADS is a Bogotá-based studio that works across different areas of game production, including game QA, art, and development. Their team combines artists, developers, and producers who handle both creative and technical parts of the process. When it comes to game QA, they focus on detecting gameplay issues early, making sure builds are stable, and ensuring that every release runs as expected before it reaches players. They approach quality assurance as an integral part of development rather than an afterthought, maintaining consistency across platforms and project stages.

They’ve been active in Colombia’s growing gaming scene since 2014, collaborating with publishers and studios on titles for various genres and audiences. Their QA work often aligns closely with development and art production, allowing them to test features and performance in real time. That close integration helps teams react faster to bugs and refine the player experience before and after launch.

Key Highlights:

• Game QA integrated into full development cycles
• Collaboration with both publishers and independent studios
• Experience in multi-platform testing and optimization
• Combination of QA, development, and art services
• Located in Bogotá, part of Colombia’s emerging game production network

Services:

• Game QA and functional testing
• Game development support
• Art outsourcing and asset creation
• Technical and visual performance testing
• Project-based or dedicated team collaboration

Contact Information:

• Website: g-a-d-s.com
• Address: Calle 77 # 81- 65, Bogotá, Colombia
• Phone: +57 304 475 0435

5. N-iX Games

N-iX Games is one of those studios that wears a lot of hats - development, art, QA, you name it. Their QA team in Colombia works hand-in-hand with developers to make sure every game runs the way it’s supposed to. They don’t just look for obvious bugs or crashes; they dig into how the game actually feels to play. Before jumping in, they like to research the project, build a testing plan, and document everything along the way, so nothing slips through the cracks.

What’s cool about their process is that it’s never just copy-paste from one project to another. A VR title needs a completely different approach than a mobile puzzle game, and they get that. They’ll test frame rates on PS5 one day, check Android compatibility the next, and then spend hours balancing gameplay loops to make sure everything flows. Their Medellín team has become a big part of Colombia’s fast-growing QA scene - mixing technical precision with an understanding of what players actually notice and care about.

Key Highlights:

• Broad expertise covering consoles, PC, mobile, and VR platforms
• Structured approach to testing with detailed planning and documentation
• Experience in functional, performance, and compliance testing
• Global presence with a local team based in Medellín, Colombia
• Collaboration with developers on co-development and full-cycle projects

Services:

• Functional and non-functional game testing
• Performance and compatibility audits
• Compliance certification support for major platforms
• VR testing across multiple headsets and motion systems
• Regression, smoke, and user acceptance testing

Contact Information:

• Website: www.n-ix.com
• E-mail: contact@n-ix.com
• Facebook: www.facebook.com/nixgameandvr
• LinkedIn: www.linkedin.com/company/n-ix-game-vr-studio
• Instagram: www.instagram.com/nixgamevr
• Address: Medellin, Colombia El Poblado Calle 7D # 43C-105
• Phone: +380 322 295 767

6. Softtek

Softtek works with global game studios to strengthen their technical and QA operations, offering support that fits into the complex environment of modern game production. Their teams in Colombia contribute to quality assurance, live operations, and platform engineering, helping developers keep gameplay stable across platforms and devices. Rather than isolating testing from development, they treat QA as an integrated part of the game’s lifecycle, ensuring every build meets player expectations before it goes live.

Their experience extends across the full scope of game operations, from LiveOps to backend management and automation. They apply a practical, engineering-led approach to quality testing, combining manual validation with AI-assisted tools to streamline repetitive processes. This allows their QA teams to focus on identifying and resolving deeper gameplay issues, optimizing performance, and improving the overall player experience.

Key Highlights:

• Game QA testing and validation integrated with development pipelines
• Experience supporting AAA studios and large-scale gaming platforms
• Global nearshore delivery model with Colombian QA operations
• Focus on automation and AI-driven performance improvements
• Proven frameworks for LiveOps and continuous game support

Services:

• Game QA testing and validation
• LiveOps infrastructure management
• Platform and backend engineering support
• Software development and integration
• AI and automation for QA workflows

Contact Information:

• Website: www.softtek.com
• E-mail: info.colombia@softtek.com
• Facebook: www.facebook.com/softtek
• Twitter: x.com/Softtek
• LinkedIn: www.linkedin.com/company/softtek
• Instagram: www.instagram.com/softtekofficial
• Address: TV 23 # 97-73, Bogotá DC, Colombia, Edificio City Business, Oficinas 507, 508, 611, 612

7. BairesDev

BairesDev works as a global technology outsourcing company with operations across Latin America, including a solid base in Colombia. They provide a range of software engineering services, and quality assurance plays a central role in their collaborations with clients in the gaming industry. Their QA teams focus on building dependable testing environments that help developers spot issues early and maintain smooth gameplay performance across different platforms. The company’s nearshore setup allows developers and testers to work in close coordination with global studios, which helps maintain consistent communication and project alignment.

In Colombia, BairesDev’s QA engineers often take part in both manual and automated testing cycles, verifying gameplay functionality, stability, and compatibility. Their work tends to integrate with the client’s internal processes, supporting everything from early development sprints to post-launch updates. Rather than operating as an external team, they usually blend into the client’s workflow, contributing technical insight and structure to the overall testing strategy.

Key Highlights:

• Nearshore delivery centers in Colombia supporting software and game QA projects
• Mix of manual and automated testing capabilities
• Strong integration with client development teams
• Cross-platform testing and continuous delivery support

Services:

• Quality assurance and testing
• Game functionality and performance validation
• Automation framework setup and execution
• Software development and engineering support
• Platform integration and maintenance assistance

Contact Information:

• Website: www.bairesdev.com
• Facebook: www.facebook.com/bairesdev
• Twitter: x.com/bairesdev
• LinkedIn: www.linkedin.com/company/bairesdev
• Instagram: www.instagram.com/bairesdev
• Address: Bogotá Carrera 11 No. 79-66 Cundinamarca Colombia
• Phone: +1 (408) 478-2739

8. Colombia Games

Colombia Games operates as a technology studio based in Bogotá, focusing on software development, digital innovation, and game production. Their team combines development expertise with AI and data science to support projects that span from gamified learning experiences to full-scale video game creation. In the QA space, they apply structured testing approaches that balance automation with hands-on review, ensuring smooth performance across platforms and consistent player experiences. Their developers and testers often work as part of augmented teams, integrating directly with clients’ workflows to provide continuous support throughout the development cycle.

Their work in game QA outsourcing reflects Colombia’s growing tech talent ecosystem, where creativity meets technical rigor. By combining custom software development with quality assurance and digital transformation capabilities, Colombia Games positions itself as a multidisciplinary partner for studios looking to refine or expand their production processes. Their approach is pragmatic - focused on clear communication, adaptability, and the practical challenges of bringing interactive experiences to life.

Key Highlights:

• Base of operations in Bogotá, supporting both local and international clients
• Integration of AI and automation in QA and testing workflows
• Experience across software, gaming, and gamified learning projects
• Flexible collaboration models through outsourcing and staff augmentation

Services:

• Game QA and software testing
• Custom game and application development
• AI-powered automation and analytics
• Gamification and e-learning solutions
• Digital transformation and process modernization

Contact Information:

• Website: www.colombiagames.com
• E-mail: info@colombiagames.com
• Phone: +57 3123060675

9. Horatio

Horatio works across multiple industries, including gaming, offering quality assurance outsourcing that integrates directly with client operations. Their approach focuses on building consistency and accuracy into every interaction or deliverable. Rather than functioning as a separate vendor, they structure their QA teams to act as part of the client’s workflow, blending process oversight with practical execution. In Colombia, their teams contribute to global QA operations, providing nearshore support that aligns with both technical standards and cultural understanding of the player experience.

In game QA, Horatio applies structured testing and validation to maintain reliability across player support systems, in-game transactions, and community platforms. Their focus on precision and documentation is supported by automation tools, detailed checklists, and continuous audits. This structure allows game studios to manage quality in real time, reduce recurring issues, and ensure compliance without interrupting production schedules. The combination of experienced QA analysts, transparent reporting, and flexible scaling makes their work adaptable to the varied demands of the gaming sector.

Key Highlights:

• Operations established in Colombia with integrated nearshore QA teams
• Multi-industry experience including gaming, SaaS, and digital platforms
• Emphasis on structured QA planning, auditing, and improvement processes
• Low team turnover, supporting consistency and domain knowledge over time
• Transparent QA tracking with real-time performance dashboards

Services:

• Quality planning and process design
• Quality control and improvement programs
• Test execution and performance monitoring
• Documentation, auditing, and training
• QA automation and anomaly detection
• Customer experience and platform validation

Contact Information:

• Website: www.hirehoratio.com
• Facebook: www.facebook.com/hirehoratiocx
• Twitter: x.com/hire_horatio
• LinkedIn: www.linkedin.com/company/hire-horatio
• Instagram: www.instagram.com/hirehoratio
• Address: Centro Empresarial Colina, Av. Boyacá #152-60, 7th & 8th Floors, Bogotá, Colombia

Conclusion

Wrapping it all up, it’s pretty clear that Colombia is carving out its own space in the global game QA scene. What’s interesting isn’t just the technical capability these teams bring - it’s how they combine deep testing expertise with a grounded understanding of what makes a game actually work for players. The studios here tend to blend structured testing with real curiosity about gameplay, and that makes a noticeable difference when it comes to catching issues early or fine-tuning player experience.

Outsourcing QA to Colombia isn’t just a cost decision anymore. It’s becoming a smart choice for developers who want reliable partners that can handle complex testing tasks while keeping communication easy and transparent. The mix of skilled talent, cultural alignment, and growing tech infrastructure means that quality assurance here isn’t treated like an afterthought - it’s an integrated part of development. In short, Colombia’s game QA teams aren’t just finding bugs; they’re helping games feel right before they ever hit the screen.

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