The Philippines has long been a go-to destination for outsourcing, and it's not hard to see why. The mix of English fluency, cultural alignment with the West, and a strong talent pool has made it home to countless global outsourcing companies. But not all of them operate the same way. Some lean into tech, others focus on customer experience, and many are now branching into specialized services like AI training and creative production. We’ve been digging into how a few of these companies actually work behind the scenes - not just what they promise, but how they operate day to day.

1. NeoWork

NeoWork is one of the global outsourcing companies in the Philippines, offering dedicated teams and remote staffing solutions for marketing, technical, and operational roles. Our approach is more flexible, less rigid, and shaped to work with growing businesses that want hands-on support without being locked into long-term commitments. Whether it's plugging in a few remote assistants or handling a full customer support department, we focus on building teams that actually fit into your workflow, not just sit next to it.

You won’t find us pushing a one-size-fits-all solution. Instead, we work on both ends of the outsourcing spectrum: offering individual contributors you can manage directly, or delivering full operations teams as a managed service. Our people don’t come pre-boxed - we recruit, train, and support them so they’re ready to slot into your processes and systems from day one. And yes, we can do US hours, no problem.

Key Highlights:

• Offers both individual staffing and full managed operations
• Works across industries like tech, e-commerce, healthcare, and gaming
• Focuses on high retention and fast onboarding
• Services are modular and adjustable as needs evolve
• Operates with a startup-friendly mindset

Services:

• Customer Experience Support
• Virtual Assistants (admin, social media, bookkeeping)
• IT and Software Development
• AI Training and Data Labeling
• MVP Fulfillment Support
• Creative Services (design, animation, production)

Contact Information:

• Website: www.neowork.com
• LinkedIn: www.linkedin.com/company/neoworkteam
• Facebook: www.facebook.com/neoworkteam
• Instagram: www.instagram.com/neoworkteam

2. iSupport Worldwide

iSupport Worldwide is a Philippine-based outsourcing company that collaborates with businesses around the world to build customized offshore teams. They focus on understanding the operational needs of their clients, matching them with specialized talent, and creating long-term partnerships through tailored offshoring solutions. The company emphasizes flexibility in its approach, aiming to make team setup fast while offering a range of services across multiple industries.

They work out of the Ortigas Central Business District in Metro Manila, operating as a full-service provider across departments like IT, digital marketing, sales, healthcare, and more. The company supports clients in planning their outsourcing strategy, offering both back-end and customer-facing services. While they avoid a one-size-fits-all method, their structure allows businesses to scale and adapt teams based on shifting goals or challenges.

Key Highlights:

• Works closely with clients to create customized offshore strategies
• Offers fast team setup with scalable solutions
• Operates from a central location in Metro Manila
• Covers a wide range of roles across industries
• Emphasizes hands-on collaboration throughout the offshoring process

Services:

• Back Office Support (Admin, Virtual Assistants)
• Contact Center (Customer Service, Tech Support)
• IT & Software Development (Web, Games, Cloud, Cybersecurity)
• Digital Marketing & Creative Services
• Accounting, Finance, and HR Functions
• Legal Support and Documentation
• Recruitment & Talent Acquisition
• Sales and E-commerce Support
• Medical & Health Information Management
• Architecture, Engineering, and Real Estate Operations
• Travel, Tourism, and Logistics Management

Contact Information:

• Website: isupportworldwide.com
• LinkedIn: www.linkedin.com/company/isupport-worldwide
• Phone Number:  +1-888-524-4799 
• Facebook: www.facebook.com/isupportworldwide
• Twitter: x.com/iSupportCareers
• Instagram: www.instagram.com/isupportworldwide
• Email: buildyourteam@isupportworldwide.com

3. Peak Outsourcing

Peak Outsourcing is a service provider based in the Philippines that works with global companies to build operational support teams across various industries. Their process starts with learning the specifics of a client’s business and tailoring a team structure to match. The company takes a structured approach that includes recruitment, training, and performance monitoring, all designed to align closely with client goals. While they operate internationally, their teams are locally managed and work exclusively for each client, rather than across multiple accounts.

They don’t just provide outsourced labor; they’re focused on integrating with internal systems and workflows. Whether it's customer service, back-office tasks, or tech support, the company manages execution, follows up with optimization, and adjusts as business needs change. This cycle allows for scalability without major disruption, which has made them a fit for companies in industries like healthcare, telecom, retail, and legal.

Key Highlights:

• Uses a structured onboarding and training process
• Maintains 100% dedicated teams per client
• Performance is tracked and adjusted through regular check-ins
• Supports scalability as business needs evolve
• Operates across a range of industries with role-specific solutions

Services:

• Customer Support and Helpdesk Solutions
• Back Office Support and Administrative Tasks
• IT and Technical Support
• Data Management and Reporting
• Financial Processing and Billing Services
• Sales and Marketing Support
• Revenue Cycle Management
• Legal and Compliance Support
• Industry-specific solutions for healthcare, retail, telecom, and more

Contact Information:

• Website: www.peakoutsourcing.com
• LinkedIn: www.linkedin.com/company/peakoutsourcing
• Phone Number: 1-833-831-7325
• Facebook: www.facebook.com/peakoutsourcing
• Instagram: www.instagram.com/peak.outsourcing
• Email: buildyourteam@peakoutsourcing.com

4. MCVO Talent Outsourcing Services

MCVO Talent Outsourcing Services is a business process outsourcing provider based in the Philippines with a strong focus on helping small and medium-sized businesses fill administrative, financial, and support roles. With founders familiar with both U.S. and Filipino business environments, the company positions itself as a bridge between these cultures, offering support for companies new to offshoring. They follow a straightforward recruitment and onboarding process that begins with job scoping and ends with continuous performance reviews to help ensure long-term satisfaction.

Most of their services are geared toward companies looking for dependable staff in areas like bookkeeping, virtual assistance, medical billing, and marketing. They emphasize flexibility, tailoring each engagement based on the client's needs rather than offering preset packages. The company's operations are mainly run out of the Philippines, but they maintain a sales presence in the U.S. Their client base extends across North America, Australia, the UK, and other global markets.

Key Highlights:

• Owned and operated by both Filipino and American founders
• Strong emphasis on U.S.-Philippine business cultural alignment
• 3-step hiring process designed for efficiency and transparency
• Works primarily with small and midsize businesses
• Offers post-hire performance reviews and updates

Services:

• Bookkeeping and Accounting
• Medical Billing and Financial Services
• Administrative Support and Executive Assistance
• HR Outsourcing
• Data Entry and Virtual Assistance
• Digital Marketing and Sales Support
• Customer Service Operations

Contact Information:

• Website: www.mcvotalent.com
• LinkedIn: www.linkedin.com/company/mcvo-talent-outsourcing-services
• Address: Unit 411, Melbourne Residences, 11 Sen. Gil J. Puyat Ave, Makati City, 1235 Metro Manila
• Phone Number:  847-452-6550
• Facebook: www.facebook.com/mcvotalentoutsourcingservices
• Twitter: x.com/mcvotalent
• Instagram: www.instagram.com/mcvotalentoutsourcingservices
• Email: info@mcvotalent.com

5. Techno Global Team

Techno Global Team (TGT) is a staffing provider based in the Philippines that partners with companies to build offshore teams for roles across IT, customer service, marketing, and other functions. Since 2011, they’ve worked with businesses across regions like North America, Europe, and the Asia-Pacific, focusing on long-term offshore staffing strategies rather than short-term task outsourcing. Their setup involves a step-by-step onboarding model that starts with identifying the roles clients need, then guiding them through recruitment, onboarding, and long-term team support.

One thing that stands out about their approach is the emphasis on security and quality. The company holds ISO 27001 certification and builds internal systems around data protection and operational stability. Their clients typically select their own team members from a shortlist of candidates, and the process includes ongoing support after launch. Over time, this model has helped clients manage more consistent service hours and increase internal bandwidth by offloading repetitive or support-heavy tasks.

Key Highlights:

• Works with clients to build long-term offshore teams
• Offers team customization and recruitment support
• Supports 24/7 coverage and extended business hours
• ISO 27001 certified for information security
• Clients are involved in team selection and onboarding

Services:

• IT Support and Helpdesk Roles
• Customer Service and Support
• Administrative and Executive Support
• Marketing and Creative Roles
• Finance and Accounting Staff
• Education and Training Support
• Engineering and Technical Roles

Contact Information:

• Website: technoglobalteam.com
• LinkedIn: www.linkedin.com/company/technoglobalteam
• Address: Eco Tower, BGC, Taguig,Metro Manila, Philippines
• Phone Number: (+61) 3 9371 6390
• Facebook: www.facebook.com/technoglobalteamcareers
• Instagram: www.instagram.com/technoglobalteam

6. Amihan Solutions

Amihan Solutions is a Swiss-managed outsourcing company operating in the Philippines, with a focus on helping businesses set up dedicated remote teams. Their setup is tailored toward clients that want to build long-term teams rather than just outsource tasks. The company offers a structured, low-friction onboarding process, where clients can receive a custom proposal within a day and have a team ready in about six weeks. Their delivery model leans heavily on maintaining transparency and adjusting services based on what each client needs.

What sets Amihan apart is its blend of European management principles and local operational insight. The company was founded by a team with experience managing distributed development across Switzerland and the Philippines, and they’ve handled hundreds of tech projects globally. Clients are given flexibility in service structure, from talent sourcing to project delivery, and the model focuses on simplicity, without losing sight of performance quality or support. Their focus is primarily on connecting Filipino digital talent with international companies that value collaboration and long-term growth.

Key Highlights:

• Swiss-owned company with operations in the Philippines
• Tailored service packages with client-specific delivery models
• Fast onboarding process with clear proposal and setup timelines
• Focus on remote team building rather than short-term outsourcing
• Transparent pricing and flexible service configurations

Services:

• Remote Software Development Teams
• Digital Talent Sourcing
• Customizable Operations and Support Models
• IT and Tech Staffing
• On-demand Consulting Support
• Managed Delivery Processes
• HR and Admin Support for Distributed Teams

Contact Information:

• Website: amihansolutions.com
• Address: Piccadilly Star Corporate Center 4th Ave, cor 27th Street, Taguig, 1634 Metro Manila
• Phone Number: (02) 8832 3538

7. One Outsource

One Outsource (OODC) is a Philippine-based outsourcing company that has been working with global clients for over two decades. They provide end-to-end solutions across various business functions, focusing on long-term partnerships instead of one-off projects. The company serves organizations from multiple sectors including fashion, energy, education, and electronics, offering flexible support to match changing operational needs. Their services are used by companies that need help with scaling staff quickly, improving recruitment processes, or supporting marketing and operations.

Their model goes beyond simple outsourcing, leaning into strategic collaboration. Whether it’s hiring hundreds of retail workers in a tight timeframe or supporting international recruitment for schools, OODC adapts to meet client goals. They also appear to focus on business impact, with case stories referencing measurable results like revenue growth or cost savings. While their public materials are relatively light on service detail, they frame themselves as both staffing support and a broader operational partner.

Key Highlights:

• Over 20 years of experience in outsourced solutions
• Works with global clients across fashion, energy, and education
• Offers recruitment, staffing, and operational support
• Known for flexibility and speed in project execution
• Long-term partnerships rather than transactional outsourcing

Services:

• Mass Recruitment and Staffing
• Operational Support Services
• International Student Recruitment Assistance
• Marketing Research and Execution Support
• Business Process Outsourcing for Scaling Operations
• Customized Client Solutions Across Industries

Contact Information:

• Website: oodc.com.ph
• LinkedIn: www.linkedin.com/company/one-outsource
• Address: 3F CLF1 Bldg., 1167 Chino Roces Ave., Makati City, Philippines
• Phone Number: (+632) 8817 5365 
• Facebook: www.facebook.com/ONEOUTSOURCE
• Email: more@oodc.com.ph

8. Outsource Philippines

Outsource Philippines is a business process outsourcing company serving international clients with remote teams based in the Philippines. The company offers a range of services that include customer support, IT, digital marketing, and administrative assistance. Their setup is designed to help businesses reduce costs while scaling operations with access to trained Filipino professionals. The company emphasizes collaboration and alignment, positioning its staff as extensions of the client’s internal teams rather than outside vendors.

Their operations follow a structured approach, starting with project scoping and resource preparation, followed by onboarding and full project launch. The company highlights its workforce's English proficiency and adaptability, aiming to match global standards for quality and communication. They also lean on widely-used tools like Salesforce, QuickBooks, and HubSpot to support delivery, while tailoring workflows based on client-specific needs.

Key Highlights:

• Offers full-service offshore staffing with structured onboarding
• Focuses on long-term client collaboration and team integration
• Skilled workforce experienced in a variety of business functions
• Uses common business tools and platforms to streamline delivery
• Highlights cost savings and service scalability for growing businesses

Services:

• Customer Service and Support
• Technical Helpdesk Services
• Digital Marketing and Content Strategy
• Back Office and Admin Support
• Information Technology and Software Development
• Creative Design and Brand Visuals
• Sales and Marketing Assistance
• Professional Writing and Content Creation
• Human Resources Outsourcing

Contact Information:

• Website: outsource-philippines.com
• LinkedIn: www.linkedin.com/company/outsource-philippines
• Address: FilWeb Asia Bldg., Maharlika Drive, USPS, San Pedro City, Laguna 4023, Philippines
• Phone Number: +632-8868-0096
• Facebook: www.facebook.com/OutsourcePhilippinesOP
• Twitter: x.com/outsourcedPHIL
• Instagram: www.instagram.com/outsource.philippines

9. Dynamic Business Outsourcing Solutions (DBOS)

Dynamic Business Outsourcing Solutions (DBOS) provides offshore staffing services out of the Philippines, mainly supporting businesses based in Australia and New Zealand. Their focus is on helping small and midsize companies build stable remote teams tailored to specific roles in areas like IT, digital marketing, back office, and customer service. They operate with a dedicated staffing model, where team members work solely for one client rather than being shared across multiple projects.

Their service structure emphasizes cost efficiency, team reliability, and flexibility. DBOS handles recruitment, onboarding, and staff management while clients maintain day-to-day control of operations. Their pitch includes a fixed-fee structure to avoid hidden costs and a hands-on approach to supporting client growth. They also note the added value of having a team that can contribute fresh ideas from a different market, without the typical chaos of juggling multiple freelancers.

Key Highlights:

• Offers fully dedicated offshore teams to Australian and New Zealand businesses
• Focused on small to medium-sized companies looking for stable, long-term support
• Clear pricing structure with fixed monthly costs
• Hands-on support and management included in the model
• Emphasizes reduced risk and faster scaling through offshore staffing

Services:

• Digital Marketing (SEO, SEM, content, social media, design)
• IT Services (Web and software development, help desk, QA testing)
• Customer Support (Support agents, sales, collections)
• Back Office (Bookkeeping, accounting, payroll, claims)
• Virtual Assistance and admin roles
• Project and operations support

Contact Information:

• Website: dbos.com.au
• LinkedIn: linkedin.com/company/dynamic-business-outsourcing-solutions
• Address: Unit 605-606, 6th Floor, The Spark Place, P. Tuazon, Cor 10th Ave., Araneta 
• Phone Number: +63 2 8366 5123 
• Facebook: www.facebook.com/dbosaustralia
• Instagram: www.instagram.com/dbos_au
• Email: careers@dbos.com.au

10. VXI Philippines

VXI Philippines is part of a global customer experience management company that began in Los Angeles in the late 1990s and expanded to the Philippines in 2003. They specialize in multilingual customer support, technical services, and sales roles, delivered primarily through contact centers spread across Metro Manila, Pampanga, Davao, and even remote setups like their Virtual Center in Antique. While their roots are in customer service, their growth has been driven by building large-scale support operations for clients in various industries.

Their local workforce is built around full-time roles rather than freelance or gig-based models, with thousands of employees across multiple locations. Each site is designed to serve high-volume contact center operations while providing team members with benefits and development paths that support retention. VXI emphasizes both employee well-being and performance standards, pairing internal career opportunities with a culture that blends corporate structure and local community feel.

Key Highlights:

• Operates several large-scale contact centers in Luzon, Visayas, and Mindanao
• Offers multilingual and omnichannel customer support services
• Maintains both physical office sites and remote virtual operations
• Prioritizes full-time employment with structured benefits packages
• Works closely with schools and local communities to support talent pipelines

Services:

• Customer Service Support
• Technical Support and Troubleshooting
• Chat and Messaging Support
• Sales and Account Management
• Onsite and Work-from-Home Team Deployment
• Multilingual and Region-Specific Client Support

Contact Information:

• Website: vxi-family.com
• Address: Vxi Global L3 Walter Mart Munoz , EDSA, Veterans Village , Bungad , 1105 Quezon City , Metro Manila
• Phone Number: 88992200
• Twitter: x.com/vxiph
• Email: careersph@vxi.com

11. Outsourced

Outsourced is a staffing solutions provider that connects global companies with remote professionals based in the Philippines. Their model is centered on building full-time offshore teams that operate as direct extensions of the client’s workforce. Rather than offering project-based outsourcing, they focus on long-term staff integration, with clients retaining daily oversight while Outsourced handles operations, compliance, and infrastructure. Their recruitment approach is powered by a combination of human screening and technology, giving clients access to professionals across roles in IT, healthcare, admin, design, and more.

They offer a structured four-step process that starts with job description intake and ends with staff management and support. The goal is to make it easy for businesses to scale teams quickly and cost-effectively without dealing with logistics or setup. Clients select who they want to hire, set schedules, and work directly with their teams, while Outsourced manages the backend. The company’s service model supports both remote and office-based arrangements, depending on client needs.

Key Highlights:

• Builds long-term remote teams with client-selected staff
• Covers backend operations including HR, payroll, and IT setup
• Offers both home-based and office-based options
• Focuses on integration, not just task outsourcing
• Broad industry coverage with hundreds of specialized roles

Services:

• IT & Development (Developers, Engineers, QA, DevOps)
• Admin Support (Virtual Assistants, Data Controllers, Schedulers)
• Contact Center and Customer Experience Roles
• Marketing and Creative (Designers, Content Creators, Brand Managers)
• Finance and Accounting Staff
• Healthcare and Medical Support Roles
• Legal and Professional Services (Paralegals, Recruiters, Project Managers)
• AI and Data Science Roles
• Education and Training (Tutors, Admin Staff)
• Engineering and Architecture Support

Contact Information:

• Website: outsourced.ph
• LinkedIn: www.linkedin.com/company/outsourcedglobal
• Address: 18th Floor, Citibank Square, Eastwood City, Cyber Park, Quezon City Phillipines
• Phone Number: +61 2 8073 4162
• Facebook: www.facebook.com/outsourcedcareers
• Email: contact@outsourced.ph

12. Transec

Transec is a Philippine-based outsourcing provider that works primarily with small and mid-sized tech companies, offering a mix of customer support and back-office services. Rather than spreading thin across a broad market, their focus is on becoming an embedded partner in a client’s day-to-day operations. They use a structured hiring model to recruit the top tier of local talent, aiming to integrate these staff members closely with client teams. It’s not a plug-and-play model; they make a point of tailoring teams and processes to each business they support.

Their value proposition rests on making things simpler for growing companies. Instead of stretching in-house teams across too many roles, clients lean on Transec to take over operational functions like support, data entry, quality control, and creative work. With experience in BPO and tech operations, they also step in to help clients optimize workflows and manage output. The approach appeals to companies that are ready to scale but want to do it without ballooning costs or losing control.

Key Highlights:

• Works closely with small to mid-size tech firms
• Emphasizes long-term operational partnerships
• Offers tailored hiring through a multi-step recruitment process
• Helps clients reduce workload while maintaining output quality
• Located in Metro Manila with additional U.S. presence

Services:

• Customer and Technical Support
• Virtual Assistance and Data Processing
• Content Moderation and Lead Mining
• Data Transcription
• Accounting and Quality Assurance
• Graphic and Web Design
• Software Development and Testing

Contact Information:

• Website: transecbpo.com
• Address: 31st Floor One Corporate Centre Meralco Avenue Ortigas, Pasig City, Metro Manila 1600 Philippines
• Phone Number: +63 2 8632 7864 
• Email: info@transecbpo.com

13. Premier Outsourcing

Premier Outsourcing is a recruitment-focused outsourcing company based in the Philippines that builds remote teams for international clients. Their model centers on hiring and managing staff who are fully dedicated to one client, working from a local office with access to managed infrastructure and monitoring systems. The idea is to give clients the benefits of in-house control without the overhead of maintaining local teams. Their recruitment and monitoring tools are designed to help companies track productivity and maintain visibility, even from a distance.

The company is run by Australian business owners with outsourcing experience, which shapes how they approach transparency and risk management for overseas clients. Instead of taking a one-size-fits-all approach, they prioritize creating a stable work environment for staff, aiming for long-term retention and consistency. Their model is especially geared toward businesses that need operational support but aren’t sure where to begin with outsourcing.

Key Highlights:

• Offers dedicated remote staff with local office support
• Australian-led team with on-the-ground presence in the Philippines
• Focus on recruitment quality and staff retention
• Monitoring tools provide real-time activity insights for clients
• Emphasis on reducing client concerns around outsourcing risks

Services:

• Remote Staffing and Virtual Assistance
• Recruitment and Talent Matching
• Back-Office Operations Support
• Office Infrastructure and Workspace Management
• Productivity Tracking and Staff Monitoring
• Long-Term Staffing Solutions for SMEs

Contact Information:

• Website: premieroutsourcing.com.au
• LinkedIn: www.linkedin.com/in/premier-outsourcing-b3a472221
• Address: Unit 3A, 3rd Floor, Clark Center 9, Clark Center, Jose Abad Santos Avenue, Clark Freeport Zone Pampanga
• Phone Number: 045 2803 009
• Facebook: www.facebook.com/premieroutsourcing
• Instagram: www.instagram.com/premieroutsourcingau
• Email: info@premieroutsourcing.com.au

Conclusion

The outsourcing landscape in the Philippines has grown into a diverse and competitive field, with each company offering a different angle on remote staffing and operational support. From firms like iSupport Worldwide and Techno Global Team, which focus on building structured offshore teams, to more recruitment-centered models like Premier Outsourcing, the range of services reflects how far the industry has moved beyond basic call center work.

Some providers, like Transec and Amihan Solutions, position themselves as long-term operational partners, while others such as VXI Philippines bring scale and infrastructure to high-volume support environments. Companies like Outsourced and MCVO Talent offer customizable staffing solutions with flexible roles across IT, finance, design, and customer support. Despite the differences in approach, a few consistent themes run through them all: access to skilled Filipino professionals, cost efficiency, and a push toward integration rather than just delegation.

Whether a business is scaling up, trimming overhead, or trying to focus on core operations, these outsourcing providers each offer a way forward. And while their models vary, what ties them together is a shared goal-supporting growth, without adding unnecessary complexity.