If you work in health care long enough, you eventually hit that point where the admin side grows faster than the clinical one. Files pile up, payers move at their own pace, and every small task somehow ends up on your desk. That’s usually when teams start looking outward for help, and Colombia has become a surprisingly reliable hub for it.

What makes the country stand out isn’t flashy claims, but the steady, behind the scenes work that keeps clinics and healthtech companies on track. Local outsourcing partners help with the everyday load, from credentialing to billing support to data entry, without trying to take over your process. They slide into the workflow, keep communication clear, and handle the operational noise so your team can focus on care.

In this article, we’ll walk through the top companies in Colombia that are doing this work well and why so many providers lean on them when internal bandwidth hits a wall.

1. NeoWork

At NeoWork, we work with healthcare organizations that want solid, long-term support without dealing with the usual chaos that comes with outsourcing. When Colombian providers talk to us, it’s often because their internal teams are stretched thin and they need people who can actually stick around, learn the workflow, and handle the day-to-day without constant turnover. That’s where our 91% annualized teammate retention rate makes a real difference. We keep our people, which means our clients don’t have to train a new face every few weeks. And with a 3.2% candidate selectivity rate, we’re pretty careful about who joins our teams in the first place, so clients get people who can actually do the work, not placeholders.

We also try to keep things simple. Instead of forcing clinics or insurers in Colombia to rebuild their processes, we plug into whatever system they already have. Our teams handle structured tasks like patient data updates, admin routines, or coordination work that needs steady hands. It’s not flashy, but it’s the part that keeps everything running. We’ve learned that healthcare teams don’t need noise, they need reliability, and that’s what we focus on delivering.

Key Highlights:

• 91% annualized teammate retention rate
• 3.2% candidate selectivity rate for higher quality hires
• Fits into existing healthcare workflows in the Colombian market
• Steady support for daily operational and documentation tasks
• Focus on predictable, routine-heavy work that needs consistency

Services:

• Healthcare data entry and record updates
• Patient communication support
• Administrative and back-office workflows
• Credentialing and verification tasks
• Operational coordination with clinical teams
• Ongoing support for repetitive healthcare processes

Contact Info:

• Website: www.neowork.com
• LinkedIn: www.linkedin.com/company/neoworkteam 
• Facebook: www.facebook.com/neoworkteam 
• Instagram: www.instagram.com/neoworkteam 

2. Atento

Atento is one of those companies that tends to show up when healthcare teams need extra hands for the admin work that never seems to slow down. They operate in several countries, including Colombia, and a big chunk of what they do revolves around supporting organizations that deal with high volumes of calls, scheduling, patient coordination, and other day-to-day tasks that can bog people down. They fit into existing workflows instead of trying to reinvent them, which makes their setup feel more like an extension of a team rather than an outside vendor.

They also handle a wide range of back-office and front-line support tasks, depending on what a client needs. Sometimes that means taking on patient communication or appointment reminders, and other times it means managing documentation, updating records, or keeping service lines moving smoothly. Their approach is pretty straightforward: provide steady support so healthcare teams can focus on the parts of the job that actually require clinical or operational decision making.

Key Highlights:

• Offers healthcare-focused customer and admin support
• Works within existing processes to keep things simple
• Provides flexible teams across multiple locations
• Helps with patient communication and service coordination
• Handles both front-line and back-office workloads

Services:

• Patient scheduling support
• Contact center services
• Documentation and data entry
• Claims and administrative assistance
• Customer service for healthcare providers
• Multichannel communication support

Contact Info:

• Website: atento.com
• Address: Santiago de Compostela Street, number 94, 28035. Madrid (Spain)
• LinkedIn: www.linkedin.com/company/atento

3. Accenture

Accenture works in a lot of places, and Colombia is one of the spots where their teams support healthcare organizations with the heavy admin work that tends to pile up. They usually come in when a provider wants help smoothing out processes, organizing workflows, or handling the operational tasks that eat up too much time. Their style is pretty structured, and they lean on a mix of tech and people to keep things running without making clients change everything about how they work.

They also support teams that want to modernize their systems without jumping into anything too drastic. That can mean helping with patient coordination tasks, tidying up back-office processes, or giving clinics a clearer way to handle the everyday paperwork and communication they deal with. They approach things in a practical way, fitting into a client's setup and helping them move from messy routines to something more manageable.

Key Highlights:

• Supports healthcare operations with structured workflows
• Helps teams simplify day-to-day admin tasks
• Works with a mix of technology and human support
• Fits into a client's existing processes instead of replacing them
• Offers teams in Colombia that handle both front-line and back-office needs

Services:

• Patient coordination and scheduling support
• Back-office processing and documentation
• Workflow and process assistance
• Claims and administrative task handling
• Customer service for healthcare providers
• Tech-enabled operational support

Contact Info:

• Website: www.accenture.com 
• Phone: +576053851971
• Address: Cra 53 #280, Riomar, Centro Empresarial Buena Vista, Barranquilla, Atlántico, Colombia, 08000 
• LinkedIn: www.linkedin.com/company/accenture-colombia
• Instagram: www.instagram.com/accenturecol
• Facebook: www.facebook.com/Accenture.Colombia

4. EPAM

EPAM works across a lot of industries, and healthcare is one of the areas where their teams in Colombia step in to handle the operational tasks that can get messy if they pile up. They usually focus on helping organizations clean up workflows, organize information, and build systems that make everyday admin work a little less painful. Their style leans more toward solving practical problems than making big statements, which is probably why many health teams bring them in when things start feeling too chaotic.

They also support groups that want to modernize without flipping their entire setup upside down. That might mean helping clinics move away from outdated processes, building tools that keep patient information flowing in the right direction, or providing steady back-office help. They tend to approach things in a grounded way, working with what a team already has and nudging everything into a more reliable routine.

Key Highlights:

• Supports healthcare operations with structured, practical workflows
• Helps teams organize information and reduce daily admin strain
• Works on modernizing processes without forcing major changes
• Provides a mix of tech-focused and operational support
• Offers Colombia-based teams that handle ongoing tasks and coordination

Services:

• Back-office healthcare support
• Workflow and process assistance
• Documentation and data handling
• Patient coordination support
• Systems and tool development for operational needs
• Ongoing administrative support

Contact Info:

• Website: www.epam.com
• Phone: +576015806833
• Address: Carrera 11 #77a - 65 Edifico Semana 4th Floor Bogota, 110221 Colombia
• LinkedIn: www.linkedin.com/company/epam-systems
• Facebook: www.facebook.com/EPAM.Global
• Instagram: www.instagram.com/epamsystems

5. IQ Outsourcing

IQ Outsourcing is a Colombia-based provider that focuses heavily on healthcare operations, especially the kind of behind the scenes work that clinics and insurance groups never really have time for. They tend to jump in when teams are dealing with too many moving parts at once, like verifying information, managing patient records, or keeping follow ups from getting lost. Their work is pretty grounded in routine tasks, and they try to make things feel less overwhelming for the people handling the clinical side.

They also support organizations that want steadier workflows without rebuilding everything from scratch. A lot of what they do revolves around cleaning up processes, organizing documentation, and taking over the repetitive steps that slow teams down. They work in a straightforward way, slipping into a client’s operation rather than trying to change how everything runs. It makes them feel more like a practical extension of the team instead of a separate outsourcing project.

Key Highlights:

• Handles routine administrative and documentation tasks
• Supports clinics and insurers with verification and record management
• Works within existing processes instead of redesigning them
• Helps reduce day-to-day workload for internal teams

Services:

• Medical record management
• Verification and eligibility checks
• Claims support and processing tasks
• Data entry and documentation
• Customer and patient communication support
• General back-office healthcare operations

Contact Info:

• Website: www.iqoutsourcing.com
• Email: comercial@iq-online.com
• Phone: (60 1) 307 3061
• Address: 28th Street # 13-22 | Bogotá | Colombia
• LinkedIn: www.linkedin.com/company/iq-outsourcing
• Facebook: www.facebook.com/iQOutsourcing

6. Globant

Globant is a technology company that also takes on a fair amount of healthcare operational work, especially for teams that want to sort out messy processes without sinking months into it. Their Colombia teams usually help organizations that are juggling a mix of outdated systems, scattered information, and admin routines that have turned into bottlenecks. They focus on making day-to-day tasks easier to manage, whether that’s improving how information moves between systems or handling some of the repetitive work directly.

They also tend to work with providers that want to modernize slowly rather than jump straight into major system changes. That might mean building small tools that automate simple tasks, helping teams reorganize back-office workflows, or supporting health groups that need extra hands for things like documentation or patient communication. The way they operate feels more like problem solving than anything flashy, which fits well with how many healthcare teams actually work.

Key Highlights:

• Supports healthcare organizations with both tech and operational help
• Works through existing workflows instead of pushing heavy changes
• Helps teams streamline repetitive tasks and information flow
• Colombia-based teams involved in ongoing operational support
• Focuses on practical, everyday problem solving

Services:

• Back-office healthcare operations
• Documentation and data processing
• Light automation and workflow improvement
• Patient communication support
• System integration and tool development
• Administrative coordination for healthcare teams

Contact Info:

• Website: www.globant.com
• Email: hi@globant.com
• Phone: +57 601 5142636
• Address: Av Calle 26 No. 92-32. Centro Empresarial Connecta, Edificio G6. Bogotá
• LinkedIn: www.linkedin.com/company/globant
• Twitter: x.com/globant
• Facebook: www.facebook.com/Globant
• Instagram: www.instagram.com/globant

7. QData

QData is a Colombia-based company that works pretty closely with healthcare organizations that need help keeping their operational side under control. A lot of their work revolves around handling information, organizing routines, and making sure teams are not spending their whole day correcting small mistakes or hunting for missing details. They lean into structured processes, which is helpful for clinics and insurers that deal with constant paperwork and shifting workloads.

They also support groups that are trying to move away from manual routines but are not ready for huge tech overhauls. QData often steps in to clean up data, manage documentation flows, or take on tasks that require consistency more than anything else. Their style feels practical and steady, which tends to make them a good fit for teams that just want things to run without extra noise.

Key Highlights:

• Helps organize information and daily workflows
• Takes on repetitive documentation and admin tasks
• Works with existing systems rather than replacing them
• Provides steady support for clinics and insurers

Services:

• Data entry and documentation
• Medical record management
• Back-office healthcare support
• Process organization and workflow assistance
• Claims and administrative task handling
• Operational coordination for healthcare teams

Contact Info:

• Website: qdata.com.co
• Email: info@qdata.com.co
• Phone: (+57) 601 637 7060
• Address: Carrera 7C No. 122 - 06 Bogotá, Colombia
• LinkedIn: www.linkedin.com/company/quality-data-america
• Instagram: www.instagram.com/qualitydatasoftware
• Facebook: www.facebook.com/qualitydatasoftware

8. DQuality Solutions

DQuality Solutions is a Colombia-based company that spends most of its time helping healthcare teams get their operational work under control. A lot of what they do revolves around quality processes, documentation, and making sure the everyday tasks that keep a clinic or health organization running don’t fall through the cracks. They tend to work with teams that already have a system in place but need someone to keep things tidy, updated, and consistent. Their approach is pretty grounded, more about fixing what’s messy than creating something big and flashy.

They also support organizations that want a clearer, more reliable way to manage internal routines. That can mean helping with documentation audits, organizing compliance workflows, or taking on some of the repetitive steps that slow everyone else down. They fit into a client's setup without overcomplicating things, which makes them useful for health groups that just want steady, predictable work handled by someone who understands the structure of healthcare operations.

Key Highlights:

• Focused on healthcare operations and quality processes
• Helps organize documentation and internal workflows
• Supports clinics and insurers with repetitive admin tasks
• Works within existing systems instead of pushing large changes
• Colombia-based teams offering steady operational support

Services:

• Documentation management
• Quality and compliance support
• Process organization and workflow assistance
• Back-office administrative tasks
• Data handling and record updates
• Ongoing operational coordination

Contact Info:

• Website: dqualitysolutions.com.co
• Email: comercial@dqualitysolutions.com.co
• Phone: 57(1) - 8050045
• Address: Cra 56 # 4-18 Third Floor Bogotá Colombia
• LinkedIn: www.linkedin.com/company/digital-quality-solutions
• Twitter: x.com/QualityDOS
• Facebook: www.facebook.com/dataqualitycolombia

9. Profitline

Profitline is a company that works with healthcare organizations looking for help managing the everyday operational load. They usually step in when clinics or insurers have too many administrative tasks stacking up, like billing work, documentation, or the small but constant follow ups that eat half a workday. Their approach is pretty straightforward. They focus on keeping things organized and moving so internal teams can focus on their actual roles instead of chasing paperwork.

They also support groups that want cleaner, more predictable workflows without going through a huge tech overhaul. That can mean helping with financial processes, tidying up back-office routines, or handling pieces of the revenue cycle that tend to fall behind. They try to blend into a client's operation rather than creating new complications, which makes them a solid fit for teams that just want things to run smoothly.

Key Highlights:

• Support for healthcare operations
• Helps with billing, documentation, and administrative routines
• Fits into existing workflows without forcing major changes
• Focuses on keeping tasks organized and consistent
• Works with clinics, insurers, and other healthcare groups

Services:

• Billing and financial process support
• Back-office healthcare tasks
• Documentation and data entry
• Revenue cycle assistance
• Workflow organization and follow up management
• General administrative coordination

Contact Info:

• Website: profitline.com.co
• Email: info@profitline.com.co
• Phone: (601) 642-1255
• Address: Carrera 13A No. 90-18, 5th Floor, Bogotá, Colombia
• LinkedIn: www.linkedin.com/company/profitline-ltda
• Twitter: x.com/ProfitlineBpo
• Facebook: www.facebook.com/ProfitlineBPO
• Instagram: www.instagram.com/profitlinebpo

10. Foundever

Foundever is a global outsourcing company with a strong presence in Colombia, and a good amount of their work touches the healthcare world. They usually support providers and insurers that are dealing with the constant flow of patient questions, paperwork, and follow ups that never seem to slow down. Their teams handle a mix of front-line and back-office tasks, so a clinic might rely on them for things like patient communication while an insurer might bring them in for processing work. Their style is pretty steady and practical, which fits the day-to-day pace of healthcare operations.

They also tend to work with organizations that want more consistency in their workflows without reinventing everything from scratch. Foundever fits into existing processes and keeps things moving behind the scenes, whether that means updating records, managing calls, or organizing administrative tasks that usually fall on already stretched staff. It is very much a keep-things-running type of role rather than a big transformation project.

Key Highlights:

• Teams supporting healthcare operations
• Handles both patient-facing and admin-focused tasks
• Fits into existing workflows without pushing major changes
• Helps reduce workload for clinics and insurers
• Provides steady support for daily communication and documentation

Services:

• Patient communication and call support
• Back-office processing and documentation
• Data entry and record updates
• Claims and administrative assistance
• Multichannel support for healthcare teams
• Routine workflow and coordination tasks

Contact Info:

• Website: foundever.com
• LinkedIn: www.linkedin.com/company/foundever
• Twitter: x.com/foundeverglobal
• Instagram: www.instagram.com/foundever_life
• Facebook: www.facebook.com/FoundeverWorld

11. Target BPO

Target BPO is a outsourcing company that works with healthcare organizations that are trying to keep their daily operations from getting out of hand. They usually support providers and insurers that deal with a constant mix of patient calls, paperwork, and routine processes that pile up faster than anyone expects. Their teams help handle the busywork so internal staff can actually focus on the core parts of their job instead of chasing forms or checking the same details over and over.

They also support groups that want their workflows to feel a bit more predictable. Target BPO tends to step in for tasks that need to be done the same way every time, like updating records or managing patient follow ups. They work inside a client's existing setup, so nothing feels like a big shift. It is more like adding a few extra people who keep things moving quietly in the background.

Key Highlights:

• Teams offering healthcare operations support
• Helps manage paperwork, communication, and routine tasks
• Works within existing workflows without pushing major changes
• Supports clinics, hospitals, and insurers
• Focuses on steady, everyday operational needs

Services:

• Patient communication and call support
• Back-office documentation
• Data entry and record maintenance
• Claims and administrative task assistance
• Workflow coordination and follow up handling
• General operational support for healthcare teams

Contact Info:

• Website: www.targetbpo.co
• Phone: (601) 4674780
• Email: info@targetbpo.co
• Address: Av. Calle 26 No. 69-76 Edificio Elemento Tower 3, Floor 15 Bogotá, Colombia

12. Americas BPS

Americas BPS is a Colombia-based outsourcing company that works with healthcare providers that are tired of dealing with never-ending admin work. They usually step in when clinics, insurers, or service networks need extra help managing all the repetitive tasks that keep piling up. Their teams handle things like patient communication, documentation, and other operational chores that tend to slow everyone down. They do it in a pretty practical way, fitting into whatever system the client already uses instead of trying to rebuild everything.

They also support organizations that want smoother workflows but are not looking for a massive overhaul. Americas BPS focuses on keeping day-to-day operations consistent, so staff do not spend half their day chasing files or answering the same questions. They work in the background, keeping things moving, so the people on the clinical side can focus on the actual care or decisions they need to make. Nothing flashy, just steady hands handling the workload.

Key Highlights:

• Supporting healthcare operations
• Helps manage patient communication and admin routines
• Works within existing systems without introducing big changes
• Supports clinics, insurers, and other healthcare organizations
• Focuses on predictable, day-to-day operational tasks

Services:

• Patient communication support
• Data entry and documentation
• Record updates and back-office processing
• Claims and administrative assistance
• Workflow coordination and follow up tasks
• General operational support for healthcare teams

Contact Info:

• Website: www.americasbps.com.co
• Phone: (571) 425 17 00
• Address: Carvajal Building, 1st Floor El Dorado #90-10, Bogotá.
• LinkedIn: www.linkedin.com/company/americasbps
• Facebook: www.facebook.com/AmericasBPS
• Instagram: www.instagram.com/americasbps

13. EIEME

EIEME is a company that works with healthcare organizations that want help keeping their operational work under control. They usually step in when clinics, insurers, or service networks are juggling too many administrative tasks at once. Their teams handle a lot of the everyday jobs that tend to slow people down, like managing records, organizing documentation, or keeping workflows from getting messy. Their style is pretty straightforward, and they focus on keeping things organized rather than trying to reinvent how a team works.

They also help groups that want their internal routines to feel a bit more predictable. EIEME supports tasks that require consistency, like updating information, coordinating small processes, or handling repetitive workloads that staff don’t always have time for. They work inside the client’s existing structure, making it feel like an extra set of hands rather than a big outside project. It is practical, not dramatic, which matches what most healthcare teams are actually looking for.

Key Highlights:

•  Support for healthcare admin work
• Helps manage documentation and information workflows
• Fits into existing systems without big changes
• Supports clinics, insurers, and service networks
• Focuses on daily tasks that need steady handling

Services:

• Documentation and record management
• Back-office healthcare operations
• Data entry and updates
• Administrative coordination
• Workflow organization and task handling
• General operational support

Contact Info:

• Website: eieme.com.co
• Email: info@eieme.com.co
• Phone: +571 7 95 8700
• Address: Calle 90 No. 19-41 Of 802 Bogotá, Colombia

14. Outsourcing S.A.

Outsourcing S.A. is a company that supports healthcare organizations that want to get a better handle on their daily administrative load. They tend to work with teams that have a steady stream of tasks coming in every day, from managing patient information to keeping documentation up to date. Their approach is pretty down to earth. They focus on keeping things organized and consistent so clinics, insurers, and health service networks are not drowning in work that never really stops.

They also help groups that want their workflows to be smoother without changing their entire setup. Outsourcing S.A. usually steps in for the kind of routine tasks that need to be done reliably, like updating records, coordinating small processes, or handling follow ups that can easily slip through the cracks. They fit into whatever system the client already has running, which makes the whole thing feel more like extra support rather than a big outside project.

Key Highlights:

• A team supporting healthcare admin work
• Helps manage documentation, records, and daily operations
• Works inside existing systems without major changes
• Supports clinics, insurers, and healthcare networks
• Focuses on steady, predictable workflow tasks

Services:

• Data entry and record updates
• Back-office healthcare operations
• Administrative coordination
• Documentation handling
• Workflow and process support
• Routine task management

Contact Info:

• Website: outsourcing.com.co
• Email: marketing@outsourcing.com.co
• Phone: +57 320 219 70 86
• Address: Av. El Dorado #81b-29 Bogotá, Colombia
• LinkedIn: www.linkedin.com/company/outsourcing-s-a-s-bic-oficial
• Facebook: www.facebook.com/FamiliaOS.BIC
• Instagram: www.instagram.com/familiaos.bic

15. Intelsa

Intelsa is a Colombia-based company that works with healthcare groups that want help managing the piles of admin work that tend to grow faster than anyone expects. They usually support clinics, insurers, and service networks that deal with constant back-office tasks, patient follow ups, and the kind of documentation jobs that never really pause. Their approach is pretty grounded. They focus on making sure information moves where it needs to go, workflows stay organized, and teams don’t lose hours chasing small details.

They also help organizations that want steadier routines without rebuilding their entire process from scratch. Intelsa steps in to handle tasks that need consistency, like updating records, coordinating routine processes, or taking on repetitive workloads that often end up delaying clinical work. They slide into the client’s existing system instead of forcing big changes, which makes it feel more like adding dependable extra hands rather than launching a whole new project.

Key Highlights:

• Support healthcare administrative work
• Helps organize back-office tasks and information flow
• Works inside existing workflows without pushing big changes
• Supports clinics, insurers, and healthcare service networks
• Focuses on steady, predictable operational routines

Services:

• Data entry and record updates
• Documentation management
• Back-office healthcare coordination
• Administrative task handling
• Process and workflow support
• Routine operational follow ups

Contact Info:

• Website: intelsa.co
• Phone: +57 323 8388269
• Address: Cra 50C, Cl. 10 Sur #140, Medellín, Antioquia, Colombia
• LinkedIn: www.linkedin.com/company/intelsaco
• Instagram: www.instagram.com/intelsabpo
• Facebook: www.facebook.com/intelsabpo

Conclusion

Outsourcing healthcare management work to teams in Colombia has become a practical choice for organizations that are tired of juggling too many operational tasks on their own. The mix of steady talent, compatible time zones, and a work culture that adapts well to structured routines makes the country a comfortable fit for clinics, insurers, and healthtech groups that just need things to run without constant friction.

Whether you work with a big provider or a smaller specialized team, the real benefit is getting some breathing room back. You can hand off the repetitive work, keep your internal staff focused on what actually matters, and still stay close enough to the process that nothing feels distant or disconnected. For many teams, it ends up being less about cost and more about finally having support that works day to day.