Health care teams deal with enough pressure already, so it’s no surprise that many are handing off the day to day phone work to specialists in the Philippines. The country has built a reputation for steady communication skills, patience on the line, and a work culture that fits the rhythm of medical tasks pretty naturally.

If you’ve ever tried to juggle patient calls, insurance questions, appointment reminders, and follow ups while keeping clinical work moving, you know how quickly the small stuff piles up. Outsourcing some of that load to Philippine call center companies gives organizations a bit of breathing room. The work still gets done, patients stay supported, and your local staff isn’t stuck bouncing between tasks that pull them in ten different directions.

1. NeoWork

As a team, we work with companies that need steady support for healthcare call center tasks, including groups that run part of their operations in the Philippines. The work usually covers patient calls, routine admin tasks, and follow ups, and we focus on fitting into whatever structure a clinic or health organization already has. Because we manage distributed teams, including those in the Philippines, we can help keep day to day communication consistent without making the setup complicated.

We also pay close attention to how we hire and retain people, since call center work in health care depends heavily on reliability. NeoWork differentiators are our industry-leading 91% annualized teammate retention rate and our 3.2% candidate selectivity rate, which helps us keep a stable group handling the tasks clients hand off to us. That stability makes it easier for us to support scheduling, reminders, and general coordination in a way that feels steady for both patients and internal teams.

Key Highlights:

• Connection with Philippine-based teams for health care call handling
• Stable workforce supported by strong retention and selective hiring
• Flexible setup that fits different healthcare support needs
• Ability to take on call handling and routine admin tasks
• Experience adjusting to shifting workloads
• Simple structure that avoids extra operational friction

Services:

• Patient call handling
• Administrative support
• Scheduling and follow up assistance
• Back office coordination
• Virtual assistant roles for healthcare operations

Contact Information:

• Website: www.neowork.com 
• E-mail: hello@neowork.co 
• Facebook: www.facebook.com/neoworkteam 
• LinkedIn: www.linkedin.com/company/neoworkteam 
• Instagram: www.instagram.com/neoworkteam 
• Address: 1065 SW 8th St1378 Miami, FL 33130 United States

2. Select VoiceCom

Select VoiceCom works with healthcare groups that need dependable call center support handled in the Philippines. Their team in Cebu takes on tasks that usually slow down clinics and hospitals, such as patient calls, appointment changes, billing questions, and general front desk communication. Because they work with many types of healthcare providers, they can adjust to different workflows without forcing clients to change how they already operate.

They also manage a wide range of back office work tied to daily patient operations. This includes clinical trial outreach, medical billing, medical coding, and patient surveys. Their agents handle high call volumes and steady follow ups, which helps healthcare organizations keep communication consistent throughout the day. Since their work is based in the Philippines, they can cover extended hours and support groups that need reliable staffing without building an in-house call center.

Key Highlights:

• Philippine-based healthcare call center team located in Cebu
• Support for hospitals, clinics, urgent care centers, and specialty practices
• Ability to manage patient calls, scheduling, and front desk communication
• Coverage for back office tasks like billing, coding, and surveys
• Experience with clinical trial recruitment and patient outreach
• Flexible setup that fits different healthcare workflows
• College-educated workforce with English proficiency

Services:

• 24/7 medical answering services
  
  
• Appointment scheduling, cancellations, and reminders
• Prescription renewal requests
• Billing and financing inquiries
• Complaints and grievance handling
• Physician referrals and coordination
• Medical billing support
• Medical coding
• Patient surveys and follow up calls
• Inbound, outbound, and back office call center work

Contact Information:

• Website: selectvoicecom.com
• E-mail: info@selectvoicecom.com
• Facebook: www.facebook.com/selectvoicecomph
• LinkedIn: www.linkedin.com/company/select-voicecom
• Instagram: www.instagram.com/selectvoicecomph
• Address: 7th and 10th Floor, i1 Building Jose Maria del Mar Avenue St., Cebu IT Park, Cebu City, Philippines 6000
• Phone: 855-777-0778

3. Global Healthcare Resource

Global Healthcare Resource works with healthcare organizations that want steady and structured call center support from teams based in the Philippines. They focus on patient communication, helping clinics and hospitals handle tasks like appointment scheduling, benefit verification, billing questions, and follow ups. Their call centers include trained nurses and patient specialists who manage both inbound and outbound calls, which allows providers to keep patient communication active without expanding their internal staff.

Their Philippine teams also take on work that affects the revenue cycle, such as self-pay outreach, payment discussions, and A/R follow up. They run patient surveys, manage discharge calls, and handle after-hours communication, including U.S. holidays. Since they treat their agents as an extension of each client’s internal operation, they put a lot of attention into training, soft skills, and healthcare terminology. This helps them support organizations that need consistent, clear communication with patients across different time zones.

Key Highlights:

• Philippine-based call centers with trained nurses and patient specialists
• Support for both inbound and outbound patient communication
• Experience with appointment scheduling and discharge follow ups
• Ability to manage billing questions, payment plans, and self-pay outreach
• Flex staffing that covers nights, weekends, and U.S. holidays
• Call center teams that align with each client’s workflows
• Training programs focused on U.S. healthcare processes and terminology

Services:

• Appointment scheduling and visit confirmations
• Post-discharge patient calls
• Patient experience and CAHPS-style surveys
• Billing inquiries and payment plan discussions
• Insurance and benefit verification
• Inbound and outbound call handling
• After-hours and holiday call center coverage
• Support for patient A/R and balance resolution

Contact Information:

• Website: www.globalhealthcareresource.com 
• E-mail: claire@globalhealthcareresource.com
• Facebook: www.facebook.com/GlobalHealthcareResource.Social
• LinkedIn: www.linkedin.com/company/global-healthcare-resource
• Address: North Bridgeway Pkwy cor Alabang-Zapote Road Filinvest Corporate City, Muntinlupa City 1781 Philippines  
• Phone: 888-302-4377

4. Platonics

Platonics works with healthcare providers that want to outsource call center and operational tasks to teams in the Philippines. They help clinics and medical practices take routine work off their internal staff, including patient communication, virtual front desk tasks, documentation, and follow ups. Their model focuses on assembling remote teams that blend into existing workflows, so providers can keep day to day operations organized without hiring additional in-house employees.

They also support a wide range of non-clinical and clinical administrative work, such as medical billing support, coding assistance, transcription, remote patient monitoring, and insurance coordination. Their teams handle scheduling, reminders, inbound questions, and other tasks that typically fall on front office staff. Since they operate from structured Philippine offices and follow clear compliance standards, they focus on giving healthcare groups a stable and predictable extension of their internal team.

Key Highlights:

• Philippine-based teams supporting healthcare call center functions
• Ability to handle front desk tasks, reminders, and patient communication
• Experience with transcription, documentation, and clinical admin support
• Support for billing, coding, and insurance-related tasks
• Remote workforce trained to fit into existing workflows
• Structured setup with compliance-focused operations

Services:

• Patient communication and virtual reception
• Appointment scheduling and follow ups
• Medical billing and coding support
• Documentation, transcription, and scribing
• Insurance verification and records management
• Remote patient monitoring assistance
• Front office and back office health care admin tasks

Contact Information:

• Website: platonics.co 
• E-mail: genecortes@platonics.co
• Facebook: www.facebook.com/platonicsllc
• LinkedIn: www.linkedin.com/company/platonicsllc
• Instagram: www.instagram.com/teamplatonics
• Address: 14053 Memorial Drive Houston, TX USA 77079
• Phone: +1325-267-7648

5. Magellan Solutions

Magellan Solutions works with healthcare organizations that want to outsource call center and non-clinical support work to teams in the Philippines. They handle a wide range of tasks for hospitals, clinics, and medical offices, including patient communication, insurance coordination, and day to day admin work. Their teams usually support front desk functions, follow ups, and routine documentation so internal staff can focus on patient care rather than repetitive tasks.

They also help with billing support, transcription, data entry, appointment handling, and call-based assistance. Their setup follows structured workflows and compliance standards, which is important for groups that deal with sensitive patient information. For healthcare providers looking for stable outsourced call center support in the Philippines, they offer a way to manage large volumes of calls and admin processes without adding more in-house workload.

Key Highlights:

• Philippine-based healthcare call center operations
• Support for patient calls, admin coordination, and routine tasks
• Structured processes shaped for healthcare workflows
• Ability to blend into existing clinic or hospital operations
• Experience across various non-clinical healthcare functions
• Teams trained for communication, documentation, and follow up tasks

Services:

• Healthcare call handling and patient support
• Medical billing and coding assistance
• Insurance verification and claims support
• Medical transcription and documentation
• Data entry and record management
• Appointment scheduling and follow up
• Back office healthcare administration

Contact Information:

• Website: www.magellan-solutions.com
• E-mail: hello@magellan-solutions.com
• Facebook: www.facebook.com/magellanbpo
• LinkedIn: www.linkedin.com/company/magellanbpo
• Instagram: www.instagram.com/magellansolutions
• Address: PB Mezzanine Floor, Summit One Tower 530 Shaw Boulevard, Mandaluyong City 1552 Philippines
• Phone: 63-2-83966000

6. Outsourced PH

Outsourced PH works with companies that want to build call center teams in the Philippines without managing the hiring and daily oversight themselves. They help businesses put together inbound and outbound agents who can handle patient questions, basic support requests, scheduling, and other communication tasks tied to healthcare operations. Their focus is on supplying dedicated staff who work as part of the client’s workflow rather than a shared pool of agents.

They also support teams that deal with customer service, sales calls, and insurance-related coordination. Their setup covers both office-based and remote agents, depending on what the client needs. Since they manage recruitment, training, and everyday supervision, healthcare groups can rely on a consistent team that handles calls, follows instructions clearly, and keeps the communication side of the operation running smoothly.

Key Highlights:

• Dedicated Philippine-based call center staff
• Support for inbound and outbound healthcare communication
• Recruitment, onboarding, and management handled by Outsourced PH
• Option for office-based or remote Filipino call center agents
• Teams that fit into existing workflows rather than shared staffing
• Experience with patient-facing and admin-focused roles

Services:

• Inbound patient support and inquiry handling
• Outbound calls, follow ups, and basic lead handling
• Appointment coordination and scheduling
• Insurance-related communication tasks
• Customer service and general call center functions
• Call center managed services and team oversight

Contact Information:

• Website: outsourced.ph
• E-mail: contact@outsourced.ph
• Facebook: www.facebook.com/outsourcedcareers
• LinkedIn: www.linkedin.com/company/outsourcedglobal
• Address: 18th Floor, UnionBank Square, Eastwood City, Cyber Park, Quezon City Philippines
• Phone: +61 2 8073 4162

7. SuperStaff

SuperStaff works with healthcare organizations that need support across non-clinical tasks and patient communication. Their teams in the Philippines help manage calls, questions, and routine tasks that usually take up a large part of a clinic or hospital’s day. They assist with medical transcription, coding and billing support, insurance coordination, and general administrative work that keeps patient information organized and easy to access.

They also handle patient-facing communication, such as appointment reminders, basic inquiries, and follow ups after procedures. For providers that run busy schedules, SuperStaff offers call center agents, virtual assistants, and back office specialists who help keep everything moving. Their teams work through structured workflows and can support clinics, hospitals, insurance groups, and other healthcare organizations that need steady non-clinical support.

Key Highlights:

• Philippine-based teams supporting healthcare communication
• Experience with transcription, coding, and billing support
• Assistance across multiple non-clinical healthcare tasks
• Multichannel support including phone, email, and chat
• Teams trained to handle patient inquiries and admin coordination
• Flexible staffing for clinics, hospitals, and insurance groups

Services:

• Patient support and call handling
• Medical transcription and documentation
• Medical coding and billing assistance
• Insurance claims coordination
• Appointment scheduling and follow ups
• Virtual assistant and back office healthcare tasks
• Help desk and basic technical support

Contact Information:

• Website: superstaff.com 
• E-mail: info@superstaff.com
• Facebook: www.facebook.com/SuperStaffOutsourcing
• LinkedIn: www.linkedin.com/company/superstaffoutsourcing
• Twitter: x.com/SuperStaffBPO
• Address: Philippines 9F 6780 Building, Ayala Ave. Makati, Metro Manila
• Phone: 415-651-7494

8. BruntWork

BruntWork supports healthcare organizations that want to outsource call center and administrative work to teams based in the Philippines. They help clinics and related groups handle appointment calls, billing questions, scheduling changes, and day to day communication that usually takes up most of the front desk workload. Their service model focuses on assigning trained staff who follow the client’s existing procedures rather than introducing new systems, which helps providers keep their operations consistent.

They also cover tasks connected to patient support, insurance questions, surveys, and other communication-heavy processes. Their teams can work across call, email, and chat channels depending on what a healthcare group needs. Since their Philippine operations include virtual assistants, customer support specialists, and general admin teams, clients can outsource different pieces of their workflow without building a large in-house department.

Key Highlights:

• Philippine-based call center and admin support teams
• Assistance with patient communication and routine healthcare tasks
• Ability to follow existing clinic or hospital workflows
• Support for front office and back office healthcare functions
• Flexible staffing across phone, email, and chat
• Broad range of non-clinical roles handled by remote teams

Services:

• Patient call handling and appointment coordination
• Billing questions and insurance related support
• Patient surveys and feedback calls
• Administrative and virtual assistant tasks
• Data entry and documentation
• General customer support and call center services

Contact Information:

• Website: www.bruntwork.co
• Facebook: www.facebook.com/bruntwork
• LinkedIn: www.linkedin.com/company/bruntworkcareers
• Instagram: www.instagram.com/bruntwork
• Phone: +1 (951) 383 6954

9. Connext

Connext works with healthcare providers that want to build offshore teams in the Philippines to manage communication, admin work, and other non-clinical support needs. They help clinics and hospitals develop dedicated teams that handle patient calls, scheduling, record updates, and coordination tasks that typically take pressure off internal staff. Their approach centers on hiring and managing staff based on client requirements, allowing healthcare groups to scale without handling recruitment or daily oversight on their own.

They also provide support across back office roles, insurance coordination, customer service, and operational tasks. Their Philippine teams work within secure office setups and follow structured processes designed to fit medical workflows. Since Connext manages HR, compliance, and team facilities, healthcare organizations can focus on their core operations while still keeping tight control over how outsourced work is handled.

Key Highlights:

• Offshore Philippine teams built to support healthcare operations
• Hiring and management handled by Connext
• Support for patient communication and admin coordination
• Structured processes aligned with healthcare workflows
• Secure office setups for sensitive information
• Ability to scale teams based on changing workload

Services:

• Patient call support and general call handling
• Healthcare customer service and coordination
• Scheduling and follow up communication
• Back office tasks for medical organizations
• Insurance and documentation assistance
• Recruitment, onboarding, and team management

Contact Information:

• Website: connextglobal.com
• E-mail: infosec@connextglobal.com
• Twitter: x.com/connextph
• LinkedIn: www.linkedin.com/company/connextglobalsolutions
• Instagram: www.instagram.com/connextglobalsolutions_
• Address: 5th Floor and 8th Floor Entec 1 Building, Teresa Avenue, Nepo Complex Santo Rosario, Angeles City, Philippines 2009

10. Antasis

Antasis provides healthcare call center support from their Philippine operations, helping providers handle communication tasks that require consistent availability. They assist with appointment scheduling, reminders, patient questions, insurance help, and medication related inquiries. Their agents follow defined procedures to keep interactions clear and accurate, which helps clinics and hospitals reduce their internal workload without changing how they normally operate.

They also support areas like triage guidance, billing coordination, patient education, and general admin work. Their teams work with structured training focused on communication, privacy, and healthcare processes so they can support different types of medical practices. For organizations that need steady call center coverage in the Philippines, Antasis offers a setup that blends into existing operations and adds capacity across both front and back office functions.

Key Highlights:

• Philippine healthcare call center operations
• Support for patient calls, reminders, and basic triage guidance
• Assistance with billing, insurance, and medication inquiries
• Trained agents following healthcare focused procedures
• Coverage for admin and communication heavy tasks
• Ability to integrate with different types of medical providers

Services:

• Appointment scheduling and reminders
• Patient triage support and general inquiries
• Insurance and billing assistance
• Documentation and admin coordination
• Prescription and medication related support
• Patient education and follow up communication

Contact Information:

• Website: antasis.com
• E-mail: sales@antasis.com
• Facebook: www.facebook.com/AntasisPteLtdSdnBhd
• LinkedIn: www.linkedin.com/company/antasis
• Instagram: www.instagram.com/antasis_pte.ltd
• Address: 14 Juana Osmeña St. Cebu City, 6000, PH
• Phone: +63-920-619-1194

11. Archipelago BPO

Archipelago BPO works with healthcare organizations that want to outsource call center and administrative tasks to teams in the Philippines. They support clinics, hospitals, and other providers by handling patient calls, scheduling, billing questions, and insurance related coordination. Their teams are trained to follow clear workflows so patient communication stays organized and consistent while allowing in-house staff to focus on clinical work.

They also assist with medical coding support, claims processing, and other back office responsibilities that usually take up a lot of time for healthcare groups. Their setup is built around integrating their Philippine teams into the client’s daily operations, keeping communication aligned with how each organization already works. This approach helps providers expand capacity without adding more internal headcount.

Key Highlights:

• Philippine-based teams supporting healthcare call center needs
• Ability to handle patient communication and admin processes
• Support for scheduling, claims, insurance checks, and follow ups
• Teams trained to fit into existing medical workflows
• Back office and front office assistance available
• Flexible staffing that adjusts to operational changes

Services:

• Patient call handling and appointment coordination
• Billing and insurance related support
• Medical coding and claims assistance
• Administrative and back office processing
• Patient follow ups and general inquiries
• Support for healthcare documentation tasks

Contact Information:

• Website: archipelagobpo.com
• E-mail: contact@archipelagobpo.com
• Facebook: www.facebook.com/people/Archipelago-BPO/61566595081038
• LinkedIn: www.linkedin.com/company/archipelago-bpo
• Instagram: www.instagram.com/archipelagobpo
• Address: Ayala Triangle Gardens Tower 2, Paseo De Roxas, Makati, Philippines, 1209
• Phone: +44 113 868 3069​

12. Loop Contact Solutions

Loop Contact Solutions works with healthcare providers that need reliable call center support from teams based in the Philippines. They focus on patient communication, offering help with appointment scheduling, reminders, onboarding for new patients, and general inquiries. Their agents are trained to handle sensitive conversations with a steady and patient approach, which helps clinics improve how they manage high call volumes or uneven demand throughout the week.

They also support administrative work connected to insurance checks, referrals, data entry, and medical record updates. For practices that deal with missed appointments or gaps in communication, Loop Contact Solutions helps maintain structured follow ups and consistent handling of routine tasks. Their setup allows healthcare organizations to reduce administrative pressure, keep patients better informed, and maintain smoother day to day operations without expanding internal staff.

Key Highlights:

• Philippine-based healthcare call center teams
• Support for patient scheduling, reminders, and onboarding
• Agents trained for sensitive and detail-oriented communication
• Ability to handle high call volumes and after-hours needs
• Admin support for insurance, records, and documentation
• Multichannel patient assistance across phone, email, and chat

Services:

• Patient call handling and appointment management
• New patient onboarding and registration support
• Administrative and data entry tasks
• Insurance verification and referral coordination
• General inquiries and follow up communication
• Multichannel call center services for healthcare practices

Contact Information:

• Website: www.loopcontactsolutions.com
• E-mail: sales@loopcontactsolutions.com
• Facebook: www.facebook.com/loopcontactsolutions
• Twitter: x.com/loopcallcenter
• LinkedIn: www.linkedin.com/company/loop-contact-solutions
• Instagram: www.instagram.com/loopcontactsolutions
• Address: 111 Paseo de Roxas Ave Makati, Metro Manila, 1229 Philippines
• Phone: + 61 2 8073 5261

13. Digital Minds BPO

Digital Minds BPO is a Philippine outsourcing provider that has been working with international companies since 2010. Their main office is in Naga City, where their teams handle daily operational tasks for clients that prefer to offload routine work instead of keeping everything in-house. They support different industries, including healthcare, and adjust team sizes based on the workload a client needs to manage.

Their work leans toward practical, process-driven tasks that can be handed off without creating extra friction for the client. They cover call center support, back office tasks, and technical assistance, along with a separate set of healthcare services. The company aims to give clients predictable support so internal teams can stay focused on the work that matters most to them.

Key Highlights:

• Operating since 2010 with a headquarters in Naga City, Philippines
• Offers both remote and office-based staffing setups
• Works with small and mid-sized businesses looking to offload routine tasks
• Provides healthcare-focused support through dedicated teams
• Centers on day-to-day operational work that companies prefer to outsource

Services:

• Inbound and outbound call center support
• Telemarketing and customer assistance
• Technical and IT support
• Data entry and back office tasks
• Bookkeeping and basic accounting
• Healthcare BPO including billing, coding, and claims processing
• General administrative and office support

Contact Information:

• Website: digitalmindsbpo.com 
• E-mail: contact@digitalmindsbpo.com
• Facebook: www.facebook.com/DigitalMindsBPO
• Twitter: x.com/digitalmindsbpo
• LinkedIn: www.linkedin.com/company/digital-minds-bpo-services-inc.
• Address: 3rd Floor, Greenwood Magsaysay Building, Magsaysay Ave, Magsaysay, Naga City, 4400 Camarines Sur, Philippines
• Phone: +44 736 052 8242

14. Cynergy BPO

Cynergy BPO works with healthcare organizations that want to outsource both front and back office functions. Their role focuses on connecting providers with Philippine outsourcing teams that can handle tasks like customer support, back office operations, technical issues, and multilingual assistance. They also offer specialized setups for healthcare companies that need help with patient-facing and administrative responsibilities.

Along with healthcare, they support industries such as insurance, ecommerce, legal services, and fintech. Their model blends advisory support with hands-on outsourcing guidance, helping clients choose the right teams and workflows for their needs. Much of their work centers on easing operational pressure and improving overall service delivery for organizations that manage high-volume tasks.

Key Highlights:

• Provides access to Philippine outsourcing teams for healthcare and other sectors
• Covers both front and back office tasks for medical organizations
• Supports complex setups including multilingual needs and technical requirements
• Offers specialized outsourcing guidance for regulated industries
• Works with companies looking to streamline both patient-facing and admin workflows

Services:

• Customer service support
• Back office processing
• Technical support
• Collections and account follow-up
• Customer acquisition and retention
• Multilingual support
• Healthcare BPO
• Insurance, ecommerce, fintech, and legal process outsourcing

Contact Information:

• Website: www.cynergybpo.com
• E-mail: john@cynergybpo.com
• Phone: 866-201-3370

15. PITON-Global

PITON-Global operates as an outsourcing advisory group that connects companies with BPO providers in the Philippines and other regions. Rather than running a call center themselves, they evaluate a client’s needs and match them with a provider that fits their requirements, including those in the healthcare sector. Their work involves reviewing operations, identifying gaps, and helping clients choose support teams suited for patient communication, admin processing, or general customer service.

They focus heavily on improving customer experience, which includes handling inquiries, claims, order issues, and other support-related tasks that healthcare providers or insurance groups might outsource. Their partners cover inbound and outbound calls, back office work, multilingual support, and operational tasks tied to patient service and administrative workflows. PITON-Global essentially acts as a link between healthcare organizations and vetted Philippine BPO companies.

Key Highlights:

• Connects healthcare groups with Philippine BPO providers
• Uses a consultative approach to match clients with the right outsourcing teams
• Supports customer experience functions across different channels
• Works with established call centers that handle healthcare-related tasks
• Helps companies streamline patient support and back office processes

Services:

• Customer service and support outsourcing
• Technical support outsourcing
• Back office outsourcing
• Multilingual call center support
• Customer acquisition
• Collections support
• Claims assistance, billing inquiries, reservations, general inquiries

Contact Information:

• Website: www.piton-global.com 
• E-mail: contactus@piton-global.com
• Address:  18F Marco Polo Plaza Meralco Avenue, Sapphire Rd, Ortigas Center, Pasig, 1605 Metro Manila
• Phone: 866-201-3370

Conclusion

Finding the right healthcare outsourcing partner in the Philippines is less about picking the biggest name and more about choosing a team that actually understands how your day-to-day work runs. After looking at what different providers offer, one thing becomes pretty clear: this isn’t just a country with a big talent pool, it’s a place where people take patient communication seriously. That mix of empathy, steady workflow habits, and practical problem solving is what keeps so many healthcare organizations coming back.

Whether you need help with patient calls, scheduling, claims work, or the admin tasks that never seem to end, the Philippines has call centers that make the process feel lighter instead of more complicated. And once the routine workload is off your plate, your internal team has room to breathe and focus on actual care. In the end, that’s the whole point of outsourcing in healthcare helping people do their jobs better, not replacing them. If you choose a partner that fits how your organization works, the rest tends to fall into place.