If you spend any time around healthcare operations, you already know how messy the back end can get. Charts stack up, coding rules shift every few months, and everyone is trying to keep patient data clean without slowing the entire system down. That’s a big part of why so many hospitals, clinics, and healthtech companies have turned to the Philippines for health information management support.

The country has become a reliable hub for medical coders, records specialists, and HIM teams who understand both the clinical side and the operational grind. It’s not just about cost savings. It’s the combination of strong English skills, a growing pool of certified professionals, and a work culture that treats accuracy like a non-negotiable. In this article, we’ll walk through the companies that are doing this work well and why they’ve become such a steady partner for healthcare organizations worldwide.

1. NeoWork

At NeoWork, as a global staffing and operations partner, we work with healthcare organizations that need reliable support for tasks tied to health information management. Our teams in the Philippines help carry the day-to-day load that comes with documentation, data accuracy, and the administrative work that usually slows down clinical staff. We focus on building teams that blend into a client's existing workflow instead of creating extra layers or complicated processes.

Because our model covers recruitment, retention, benefits, and upskilling, our partners get a stable group of trained teammates rather than constant turnover. Our long-term retention and selective hiring help us keep quality consistent, which matters a lot when dealing with sensitive information and healthcare operations. Working with healthcare clients has shown us how important dependable support can be, whether it's part of customer operations, quality checks, or broader health information management needs.

Key Highlights:

• Operates with teams based in the Philippines
• Supports health information management tasks within healthcare workflows
• Focus on long-term staffing stability
• Selective hiring process with strong retention
• Flexible team structures for different healthcare operations

Services:

• Global staffing for healthcare support roles
• Quality assurance and workforce management
• Administrative and documentation support
• Data processing and health information assistance
• Technical, creative, and AI training services when needed

Contact information:

• Website: www.neowork.com
• Linkedin: www.linkedin.com/company/neoworkteam
• Instagram: www.instagram.com/neoworkteam
• Facebook: www.facebook.com/neoworkteam

2. Access Healthcare

Access Healthcare works with hospitals, medical groups, and health plans by supporting many of the operational tasks that often sit behind patient care. They focus on the full revenue cycle, helping organizations handle coding, documentation, and other processes tied to administrative and clinical accuracy. Their work includes handling large portions of health information management, especially for groups looking to streamline internal workflows without sacrificing compliance or consistency.

Although they operate globally, their involvement with teams in the Philippines allows them to scale support for healthcare providers that need steady help with data-heavy tasks. They also lean on technology and automation to ease manual work, especially in areas like front-end and back-end revenue cycle services. Their setup is designed to fit into existing systems rather than replace them, which makes it easier for clients to adjust without major disruption.

Key Highlights:

• Works with healthcare organizations across multiple regions, including the Philippines
• Supports health information management through revenue cycle operations
• Uses a mix of process expertise and automation
• Offers services for hospitals, medical billing groups, dental providers, and health plans
• Focus on improving documentation and administrative accuracy

Services:

• Front-end, mid-cycle, and back-end revenue cycle support
• Medical coding and documentation tasks
• Health information management assistance
• Automation and workflow optimization tools
• Consultative support for healthcare operations

Contact information:

• Website: www.accesshealthcare.com
• Phone: (+63) 2823-8280
• Email: info@accesshealthcare.com
• Address: 6th Floor, Unit B, One World Square, McKinley Hill Cyberpark, Fort Bonifacio, Taguig City, 1634 Philippines 
• Linkedin: www.linkedin.com/company/accesshealthcare
• Facebook: www.facebook.com/accesshealthcareindia
• Instagram: www.instagram.com/accesshealthcareglobal

3. ADEC Philippines

ADEC Philippines has been part of the outsourcing landscape since the mid-1990s, with operations that now span several sites across the country. They support clients from different sectors by taking on administrative work, back-office tasks, and broader process management needs. While they cover many industries, part of their work includes supporting documentation-heavy functions that tie into health information management for organizations that need reliable data handling.

Their approach combines business process outsourcing with impact sourcing, which means they build teams in the Philippines while also investing in local talent. Their services cover everything from customer experience to finance, HR, and process management. For healthcare organizations, this structure can support tasks like record handling, data processing, and the routine administrative work that often feeds into health information management systems.

Key Highlights:

• Long-standing outsourcing provider with operations across the Philippines
• Supports tasks related to health information management through process handling
• Blends outsourcing with impact sourcing practices
• Works with clients from various industries, including those with healthcare needs
• Focus on administrative and operational efficiency

Services:

• Customer experience support
• Finance and accounting operations
• Human resources outsourcing
• Process management and administrative services
• General back-office support for documentation and data workflows

Contact information:

• Website: www.adec-innovations.com
• Phone: +63 28775 0632
• Email: Manila@adec-innovations.com
• Address: Alabang Corporate Center, Km. 25 West Service Road, Cupang, Muntinlupa 1771, Metro Manila
• Twitter: x.com/adecinnovations
• Facebook: www.facebook.com/ADECInnovations
• Linkedin: www.linkedin.com/company/adecinnovations

4. MicroSourcing

MicroSourcing works with global businesses that want to build dedicated teams in the Philippines, including roles that support health information management. They focus on setting up long-term offshore staff who fold into a client’s daily operations while MicroSourcing handles the background work such as recruitment, HR, onboarding, and IT infrastructure. Their model gives companies space to hand off administrative and data-heavy tasks without giving up control of how work gets done.

They also emphasize structured processes and secure environments, which are important for organizations that manage sensitive healthcare information. By providing workplace setup, compliance support, and on-site operational help, they make it easier for clients to expand health information management functions in the Philippines. Their teams can take on a range of tasks tied to documentation, data handling, and back-office work, allowing healthcare groups to keep internal systems running smoothly.

Key Highlights:

• Operates in the Philippines and supports health information management roles
• Builds full-time dedicated teams managed by the client
• Handles recruitment, onboarding, HR, and operational setup
• Offers secure environments aligned with industry compliance needs
• Works with companies across many industries, including healthcare

Services:

• Health information management staffing
• Data management and administrative support
• HR, payroll, and compliance assistance
• IT help desk and facilities support
• Customer service, creative, finance, and technical outsourcing

Contact information:

• Website: www.microsourcing.com
• Phone: +63 2 34371000
• Facebook: www.facebook.com/MicroSourcing
• Instagram: www.instagram.com/microsourcing
• Linkedin: www.linkedin.com/company/microsourcing

5. Optum

Optum provides a wide range of healthcare operations and technology services, supporting organizations that want to improve how they manage data, workflows, and patient information. While they operate globally, their teams also work with groups in Asia, including the Philippines, on tasks tied to analytics, documentation, operational management, and processes that fall under health information management. Their work spans payers, providers, employers, government programs, and life sciences companies, giving them a broad view of how information moves through the healthcare system.

They focus on helping organizations strengthen internal operations through consulting, technology platforms, and data services. For clients that need support with health information management, this can include tools and processes that help manage patient records, claims data, revenue cycle tasks, and documentation accuracy. Their presence across regions allows them to support organizations looking for both local expertise and integrated workflows across larger healthcare networks.

Key Highlights:

• Works with healthcare organizations worldwide, including teams in the Philippines
• Provides solutions that support health information management processes
• Serves payers, providers, employers, government agencies, and life sciences groups
• Focuses on data, analytics, and operational improvement
• Offers technology platforms that support healthcare documentation and workflows

Services:

• Health information management support through data and operations services
• Consulting for healthcare system improvements
• Revenue cycle and financial management tools
• Analytics and reporting services
• Technology solutions for patient, member, and provider workflows

Contact information:

• Website: www.optum.com
• Phone: 1-888-445-8745
• Email: newsroom@optum.com
• Address: 1 Optum Circle, Eden Prairie, MN 55344
• Facebook: www.facebook.com/myOptum
• Linkedin: www.linkedin.com/company/optum
• Instagram: www.instagram.com/optum
• Twitter: x.com/optum

6. Outsourced

Outsourced helps companies build remote offshore teams in the Philippines, offering a setup where staff work as part of the client’s day-to-day operations. They support a range of roles, including those connected to health information management, where consistent administrative work and accurate record handling are essential. Their model lets clients choose the people they want on their team while Outsourced handles workspace, HR needs, and basic operational support.

They focus on long-term staffing and integration, making it easier for organizations to hand off tasks that require steady attention, such as data entry, documentation, and other functions linked to health information management. Their presence in the Philippines allows companies to access a skilled workforce familiar with structured processes and remote collaboration. By keeping the daily reporting structure simple, they allow healthcare groups to maintain oversight without the weight of managing everything themselves.

Key Highlights:

• Builds dedicated offshore teams in the Philippines
• Supports roles related to health information management and data accuracy
• Clients select and manage their offshore staff directly
• Provides HR, workspace, and operational support
• Works with companies across many industries looking for long-term staffing

Services:

• Health information management staffing and administrative support
• Data entry and documentation roles
• Customer service and back-office functions
• Technical, creative, and operational staffing
• Remote team setup, HR, and facilities management

Contact information:

• Website: outsourced.co
• Address: Level 45, Gateway Building, 1 Macquarie Place, Sydney, NSW 2000 Australia
• Email: contact@outsourced.co
• Facebook: www.facebook.com/outsourcedcareers
• Linkedin: www.linkedin.com/company/outsourcedglobal

7. GeBBS Healthcare Solutions

GeBBS Healthcare Solutions works with healthcare organizations that need support in managing the operational side of their revenue cycle and health information workflows. Their services cover coding, claims processes, and documentation work that sits at the heart of health information management. Although they operate across many regions, they partner with teams in the Philippines to handle administrative and technical tasks that require accuracy and consistent follow-up. By taking on routine work tied to billing, auditing, and chart review, they help providers focus more on patient care rather than chasing paperwork.

Their approach combines trained staff with tools that help check coding errors, improve documentation, and streamline the movement of information. Clients rely on them for parts of the health information management cycle, especially when dealing with backlogs, denials, or gaps in coding processes. Since healthcare organizations often deal with shifting rules and compliance demands, GeBBS supports them with structured workflows that help keep data organized and manageable across large patient volumes.

Key Highlights:

• Works with healthcare organizations and supports health information management needs
• Uses teams in the Philippines for documentation, coding, and administrative tasks
• Provides structured processes for claims, auditing, and revenue cycle operations
• Supports hospitals, physician groups, and payers with everyday operational challenges
• Focuses on improving accuracy and consistency in information handling

Services:

• Medical coding and auditing support
• Health information management functions and documentation help
• Claims follow-up and revenue cycle assistance
• Error checking and compliance-related workflows
• Administrative support for billing and record handling

Contact information:

• Website: gebbs.com
• Phone: (888) 539-4282
• Email: info@gebbs.com
• Address: Ground Floor, One E-Com Center, Harbor Drive, Mall of Asia Complex, Pasay City, Philippines 1300
• Linkedin: www.linkedin.com/company/gebbs-healthcare-solutions
• Twitter: x.com/gebbshealthcare
• Facebook: www.facebook.com/gebbshealthcaresolutionsinc

8. KDCI

KDCI works with global companies that want to build outsourced teams in the Philippines for a mix of creative, technical, and operational tasks. While their services span many areas, they also support work connected to health information management through back-office roles, data processes, and administrative tasks that benefit from steady, organized workflows. Their teams are built around a simple structure: clients manage day-to-day tasks, while KDCI handles recruitment, onboarding, workspace setup, and general operational support.

Their background in business process outsourcing allows them to take on roles where accuracy and routine management matter. This includes administrative tasks that connect with health information management, such as data updates, document processing, or coordinated support for healthcare operations. Because they source and train staff in the Philippines, clients gain teams that understand structured workflows and can handle repetitive but essential tasks that often slow down internal resources.

Key Highlights:

• Operates in the Philippines and supports tasks tied to health information management
• Provides offshore staffing across creative, technical, and administrative roles
• Handles recruitment, onboarding, and operational setup for clients
• Offers flexible team structures that grow or adjust with business needs
• Experience in process-driven back-office work

Services:

• Administrative and back-office support related to health information workflows
• Data processing and documentation tasks
• Creative, customer service, and IT outsourcing
• Outsourced operations and business process management
• Support with onboarding, HR, and compliance for offshore staff

Contact information:

• Website: www.kdci.co
• Email: info@kdci.co  
• Phone: +1 213 460 4240
• Address: 3008 One Corporate Centre, Julia Vargas Avenue, Ortigas Center, Pasig City 1605, Metro Manila, Philippines
• Linkedin: www.linkedin.com/company/key-discovery-consulting-inc
• Facebook: www.facebook.com/kdci.official.page
• Instagram: www.instagram.com/kdci_outsourcing

9. Connext

Connext partners with businesses that want to build offshore teams in the Philippines and Colombia, including roles that support health information management. Their focus is on helping organizations set up dependable back-office and operational teams that handle tasks such as data entry, documentation support, and information processing. Connext blends this staffing approach with a structured support system that includes facilities, secure equipment, and HR oversight, making it easier for healthcare groups to maintain organized workflows.

They take on recruitment, workspace setup, compliance, and day-to-day assistance so clients can manage their offshore teams without dealing with local complexities. For health information management specifically, their teams can assist with record updates, administrative follow-up, and tasks that require consistent attention to detail. Because they operate in the Philippines, they offer access to a workforce familiar with structured processes and long-term support roles, which many healthcare organizations depend on.

Key Highlights:

• Works with clients in the Philippines to support health information management tasks
• Provides offshore staffing, facilities, and compliance support
• Helps organizations build stable teams for administrative and data-focused roles
• Offers recruiting, co-management, and secure infrastructure
• Supports small and mid-sized businesses as well as larger organizations

Services:

• Health information management support roles and documentation assistance
• Custom recruiting and staffing for administrative functions
• HR, payroll, and employer-of-record services
• Secure office facilities and IT equipment
• Co-management and operational support for offshore teams

Contact information:

• Website: connextglobal.com
• Address: 5th Floor and 8th Floor Entec 1 Building, Teresa Avenue, Nepo Complex Santo Rosario, Angeles City, Philippines 2009
• Facebook: www.facebook.com/connextglobalsolutions
• Linkedin: www.linkedin.com/company/connextglobalsolutions
• Instagram: www.instagram.com/connextglobalsolutions_
• Twitter: x.com/connextph

Wrapping Up

​​When you look at how health information management has evolved, it’s clear that the volume of work behind the scenes isn’t getting any smaller. Records multiply, systems update, compliance rules shift, and someone has to keep everything moving without slowing down patient care. That’s why so many organizations have started leaning on outsourcing partners in the Philippines. It isn’t just about lowering costs. It’s about finding teams who can handle the steady, detail-heavy tasks that keep the clinical side from getting buried.

Each company in this space approaches the work a little differently, but the common thread is pretty easy to spot: structured support, trained talent, and an environment built for long-term workflows. For healthcare groups, having that kind of backup can make the difference between constantly playing catch-up and finally running operations at a pace that feels manageable. While outsourcing won’t fix every bottleneck, it can take enough weight off internal teams to let them focus on the decisions that actually shape patient outcomes.

In the end, choosing a partner comes down to understanding what kind of help you need and how hands-on you want to be. The Philippines offers a deep pool of skilled professionals and companies that know how to support health information processes without overcomplicating them. For many healthcare organizations, it’s become a practical way to build stability in an area where consistency matters more than ever.

‍