Healthcare organizations outsource far more than call handling or basic admin work. External teams now manage patient support, medical billing, claims processing, staffing, data entry, technology, and plenty of the behind-the-scenes tasks that keep daily operations moving.

This is going to be a list of 23 health outsourcing companies working with hospitals, clinics, medical practices, insurers, and other healthcare businesses. We will look at what each company does, how its services are structured, and which parts of healthcare operations it handles.

1. NeoWork

At NeoWork, we provide staffing and managed operations services across healthcare, technology, logistics, media, gaming, and e-commerce. We organize teams in two main ways. Individual specialists work within a client’s existing structure, while managed teams operate with additional coordination, quality checks, workforce planning, and reporting.

Our healthcare work covers customer support, credentialing, administrative tasks, technical services, and manual workflows. We manage recruitment, employee benefits, training, and engagement, while day-to-day supervision remains with the client under the individual staffing model. Our annualized teammate retention rate is 91%, and we hire 3.2% of the candidates we interview.

Key Highlights:

• Individual staffing and managed operations models
• Recruitment and employee administration
• Quality assurance processes
• Workforce planning
• Dedicated reporting
• Support for US working hours
• Experience with healthcare operations

Services:

• Health outsourcing
• Inbound and outbound patient support
• Medical appointment scheduling
• Appointment reminders and patient follow-ups
• Virtual medical reception
• Insurance verification
• Prior authorization support
• Billing inquiry handling
• Medical claims assistance
• Prescription refill coordination

Contact information:

• Website: www.neowork.com
• Linkedin: www.linkedin.com/company/neoworkteam
• Instagram: www.instagram.com/neoworkteam
• Facebook: www.facebook.com/neoworkteam

2. Connext Global Solutions

Connext Global Solutions provides offshore staffing and operational support in healthcare, finance, customer service, IT, development, and marketing. Their model combines recruitment with office facilities, employment administration, equipment, local HR support, and country-specific management.

Healthcare teams handle patient scheduling, revenue cycle work, billing tasks, administrative processes, and customer communication. Connext also manages payroll, benefits, legal compliance, data security, and transitions from independent contractor arrangements to full-time employment.

Key Highlights:

• Custom recruitment and screening
• Offshore team facilities
• Employer-of-record services
• Country-specific HR coordination
• IT equipment and security controls
• Employee training programs
• Support for cross-functional teams

Services:

• Revenue cycle management
• Patient scheduling
• Healthcare administration
• Medical customer service
• Billing support
• Claims support
• Custom recruiting
• Employer-of-record services
• Payroll administration
• Benefits management
• Compliance support
• Development staffing

Contact Information:

• Website: connextglobal.com
• Address: 5th Floor and 8th Floor Entec 1 Building, Teresa Avenue, Nepo Complex Santo Rosario, Angeles City, Philippines 2009
• Phone: +1 (808) 468-6733
• Facebook: www.facebook.com/ConnextGlobal
• LinkedIn: www.linkedin.com/company/connext-global-solutions
• Instagram: www.instagram.com/connextglobal
• Twitter: x.com/connextglobal

3. Outsourced

Outsourced builds healthcare and medical teams in the Philippines, India, Colombia, Vietnam, Argentina, and Malaysia. They recruit for healthcare providers, pharmaceutical companies, biotechnology firms, digital health businesses, and clinical service organizations.

The roles vary by location and include medical coders, billing specialists, patient coordinators, transcriptionists, pharmacists, compliance staff, clinical data workers, and regulatory professionals. Outsourced manages recruitment, legal employment, workplace infrastructure, employee administration, and performance coordination.

Key Highlights:

• Recruitment across six countries
• Healthcare and medical staffing
• Country-specific role sourcing
• Legal employment administration
• Workplace and equipment management
• Performance coordination
• Data security processes
• Flexible team structures

Services:

• Medical coding
• Medical billing
• Patient scheduling
• Patient support
• Prior authorization
• Telehealth assistance
• Medical transcription
• Claims processing
• Insurance verification
• EMR data entry
• Pharmacovigilance
• Clinical data management
• Medical writing

Contact Information:

• Website: outsourced.ph
• E-mail: contact@outsourced.ph
• Phone: +61 2 8073 4162
• LinkedIn: www.linkedin.com/company/outsourcedglobal
• Facebook: www.facebook.com/outsourcedcareers
• Address: 18th Floor, UnionBank Square, Eastwood City, Cyber Park, Quezon City, Philippines

4. ContactPoint 360

ContactPoint 360 provides customer experience, business process, technology, and consulting services across healthcare, telecom, technology, travel, and hospitality. They operate contact centers in Canada, the United States, Mexico, Colombia, Jamaica, Egypt, India, and the Philippines, with teams handling customer interactions across different regions and time zones.

Their healthcare work centers on customer care, retention, analytics, and interaction management. They use predictive analytics to identify recurring issues, speech analytics to review conversations, and customer journey mapping to examine how people move through support processes. Consulting and technology services sit alongside the day-to-day contact center work.

Key Highlights:

• Contact centers across multiple global locations
• Customer experience and BPO delivery
• Data-based interaction analysis
• Multiregional service coverage
• Customer retention operations
• Technology and consulting capabilities

Services:

• Healthcare customer care
• Inbound support
• Outbound support
• Customer retention
• Predictive analytics
• Speech analytics
• Customer journey mapping
• Consulting services
• Customer interaction management
• Technology-enabled CX operations

Contact information:

• Website: contactpoint360.com
• Email: sales@contactpoint360.com
• Address: 360 LLC, 807 S Jackson Rd, Pharr, TX – 78577 USA
• Facebook: www.facebook.com/ContactPoint360Company
• Twitter: x.com/CPoint360
• Linkedin: www.linkedin.com/company/contact-point-360

5. Cognizant

Cognizant works with healthcare payers, providers, and pharmacy benefit managers on managed operations, technology, and process improvement. Their teams combine clinical knowledge with business process expertise, digital platforms, automation, and data tools to manage complex healthcare workflows.

Their service range covers clinical support, payer operations, pharmacy benefits, revenue cycle work, customer care, finance, and internal employee processes. AI tools and automation are used within claims, investigations, provider operations, administration, and other routine or high-volume functions.

Key Highlights:

• Work with payers, providers, and pharmacy benefit managers
• Clinical and operational process expertise
• AI-integrated business operations
• Digital healthcare platforms
• Managed service delivery
• Automation across high-volume processes

Services:

• Clinical support services
• Digital revenue cycle management
• Payer services
• Pharmacy benefit management
• Claims processing
• Provider operations
• Customer experience management
• Omnichannel customer care
• Finance and accounting
• Employee experience services
• Marketing operations
• Intelligent automation
• AI business accelerators

Contact information:

• Website: www.cognizant.com
• Phone: (908) 809-7000
• Email: inquiry@cognizant.com
• Address: 200 Somerset Corporate Blvd, Suite 8001, Bridgewater (New York metro) 08807, NJ
• Linkedin: www.linkedin.com/company/cognizant
• Twitter: x.com/cognizant
• Facebook: www.facebook.com/Cognizant
• Instagram: www.instagram.com/cognizant

6. Fusion CX

Fusion CX provides business process and customer experience services through voice, email, chat, social media, and messaging channels. They work across healthcare and life sciences, financial services, telecom, utilities, retail, technology, travel, and hospitality, with delivery teams based in several countries.

Healthcare operations include customer service, call center work, collections, technical support, and digital interaction management. Their delivery model combines live agents with automation, data tools, quality monitoring, and AI products used for conversation analysis, speech handling, and process control.

Key Highlights:

• Multichannel customer service operations
• Global delivery locations
• Multilingual service capabilities
• Human and automated process management
• Quality assurance systems
• Healthcare and life sciences experience

Services:

• Healthcare customer service
• Call center outsourcing
• Inbound call handling
• Outbound calling
• Live chat support
• Email support
• Social media support
• Messaging support
• Technical support
• Collections
• Quality assurance
• Data annotation
• Cognitive automation
• Digital transformation
• Omnichannel customer engagement

Contact information:

• Website: www.fusioncx.com
• Phone: +919073900798
• Email: contact@fusioncx.com
• Address: Webel IT PARK – Durgapur , Palashdiha, Industrial Area, Durgapur, West Bengal – 713208
• Twitter: x.com/fusion_cx
• Linkedin: www.linkedin.com/company/fusioncx-official
• Instagram: www.instagram.com/fusioncxofficial

7. Firstsource

Firstsource is a business process management company working across healthcare, banking, financial services, utilities, communications, media, retail, education, and technology. They organize delivery around industry-specific teams, process specialists, data analysis, digital platforms, and automation.

Their healthcare operations cover payer and provider processes, customer experience, collections, and administrative workflows. They also develop and manage digital systems, use analytics to examine operational performance, and apply automation to repetitive or resource-heavy tasks.

Key Highlights:

• Industry-focused business process teams
• Healthcare payer and provider operations
• Data and analytics capabilities
• Digital platform management
• Process automation
• Global service delivery

Services:

• Healthcare process management
• Payer operations
• Provider operations
• Revenue cycle processes
• Customer experience
• Collections
• Consulting
• Digital platforms
• IT services
• Data analytics
• Artificial intelligence
• Process automation
• Trust and safety operations

Contact information:

• Website: www.firstsource.com
• Address: ​​9th Floor, Building 4 Candor TechSpace Sector 48, Gurugram Haryana - 122018
• Linkedin: www.linkedin.com/company/firstsource-solutions-limited
• Twitter: x.com/firstsource
• Facebook: www.facebook.com/firstsource
• Instagram: www.instagram.com/firstsourceglobal

8. Magellan Solutions

Magellan Solutions is a Philippines-based call center and business process outsourcing provider. They handle inbound and outbound communication, customer management, back-office processes, and industry-specific work for small businesses and larger organizations.

Their healthcare services include medical transcription, billing, coding, and customer support. These functions can be managed separately or combined within a broader process that covers several stages of patient or customer communication. Their teams also work across phone and digital channels, with analytics used to review service activity and operational results.

Key Highlights:

• Philippines-based service delivery
• Inbound and outbound call operations
• Healthcare back-office processes
• Multichannel customer management
• Services for small and large organizations
• Combined voice and administrative workflows

Services:

• Healthcare customer support
• Inbound call center services
• Outbound call center services
• Medical transcription
• Medical billing
• Medical coding
• Back-office processing
• Customer lifecycle management
• Multichannel support
• Customer service
• Process analytics
• Administrative support

Contact Information:

• Website: www.magellan-solutions.com
• E-mail: hello@magellan-solutions.com
• Instagram: www.instagram.com/magellansolutions
• Facebook: www.facebook.com/MagellanSolutionsOutsourcingInc
• LinkedIn: www.linkedin.com/company/magellan-solutions-outsourcing-inc
• Address: Centris Cyberpod 5, Quezon City, Philippines
• Phone: +1 650 204 3191

9. Genpact

Genpact provides business process, technology, data, and AI services across healthcare and other industries. Their teams work on operational processes rather than limiting their role to advisory projects, combining industry knowledge with process management and technical implementation.

In healthcare, they apply process intelligence, analytics, automation, and AI to administrative and operational work. Their broader capabilities also cover finance, risk, supply chain, and core business services, allowing healthcare organizations to place related processes within the same operating structure.

Key Highlights:

• Process management and technology delivery
• Data and analytics expertise
• AI-based operational tools
• Industry-specific service teams
• Global delivery structure
• Core business process experience

Services:

• Healthcare operations
• Business process management
• Process intelligence
• Data analytics
• Artificial intelligence
• Intelligent automation
• Finance operations
• Risk management
• Supply chain operations
• Core business services
• Technology implementation
• Operational transformation

Contact Information:

• Website: www.genpact.com
• Email: hr.helpdeskexit@genpact.com
• Address: 1155 Perimeter Center West, Atlanta, GA 30338
• Facebook: www.facebook.com/Genpact
• LinkedIn: www.linkedin.com/company/genpact
• Twitter: x.com/Genpact

10. Concentrix

Concentrix designs, builds, and runs business operations that combine people, data, technology, and artificial intelligence. They work across healthcare, financial services, automotive, retail, media, communications, travel, and consumer technology, taking on projects from early planning through implementation and ongoing management.

Their operating model brings strategy, enterprise technology, analytics, and day-to-day digital operations into the same structure. Healthcare organizations use these capabilities for customer and member interactions, data-heavy processes, technology modernization, and AI-supported workflows. Concentrix also develops its own AI products and manages large-scale human and automated interactions.

Key Highlights:

• Strategy, technology, and operations under one model
• Human and AI-based process delivery
• Work across healthcare and other major industries
• Large-scale enterprise operations
• Proprietary technology and AI products
• AI governance based on ISO 42001:2023

Services:

• Healthcare digital operations
• Customer experience management
• Strategy and design
• Data and analytics
• Enterprise technology
• Artificial intelligence
• Process automation
• Technology implementation
• Operational management
• Customer support
• AI-supported interactions
• Digital transformation

Contact information:

• Website: www.concentrix.com
• Phone: +1-800-747-0583
• Facebook: www.facebook.com/p/Concentrix-100064784884066
• Twitter: x.com/concentrix
• Instagram: www.instagram.com/concentrix
• Linkedin: www.linkedin.com/company/concentrix

11. TTEC

TTEC runs customer experience operations through two connected areas: managed customer service teams and CX technology services. Their work spans customer care, technical support, sales, back-office processes, fraud prevention, AI operations, and trust and safety. They operate across six continents and provide services in more than 50 languages.

Healthcare has been part of their service mix for years, including member services and digital sales operations. Their teams manage customer conversations while the technology side builds contact center platforms, CRM systems, analytics tools, automation, and omnichannel environments. This gives them responsibility for both frontline interactions and the systems behind them.

Key Highlights:

• Customer experience operations across six continents
• Services available in more than 50 languages
• Separate managed services and technology divisions
• Healthcare member service operations
• Multichannel customer communication
• Experience with cloud contact center platforms

Services:

• Healthcare member services
• Customer care
• Technical support
• Sales support
• Customer acquisition
• Back-office processing
• Fraud prevention
• Trust and safety
• AI operations
• Contact center technology
• CRM implementation
• Omnichannel platforms
• Workforce management tools
• Customer analytics
• Process automation

Contact information:

• Website: www.ttec.com
• Phone: +91 79 6931 9828
• E-mail: verifications@thomas-and-company.com
• Address: Opp. L. J. College, Off S. G. Road, Makarba, Ahmedabad - 382210, Gujarat, India
• Facebook: www.facebook.com/TTEClife
• Twitter: x.com/tteclife
• LinkedIn: www.linkedin.com/company/ttec
• Instagram: www.instagram.com/tteclife

12. Wipro

Wipro is a technology services and consulting company with operations in 65 countries. Their work covers artificial intelligence, digital transformation, engineering, cloud systems, software, business operations, and consulting for healthcare and other industries. They manage both technical projects and longer-term operational programs.

Within healthcare, they bring together industry teams and broader technology capabilities rather than treating each function as a separate service. Their work includes modernizing systems, managing data and cloud environments, introducing automation, and running technology-supported processes. Delivery is organized through a global workforce and a mix of consulting, engineering, and managed services.

Key Highlights:

• Operations across 65 countries
• Healthcare industry practice
• AI and digital transformation capabilities
• Global consulting and technology delivery
• Cloud, engineering, and software expertise
• Managed services structure

Services:

• Healthcare technology services
• IT consulting
• Artificial intelligence
• Data and analytics
• Cloud services
• Digital transformation
• Software development
• Engineering services
• Business process management
• Application management
• Infrastructure management
• Process automation
• Managed operations

Contact information:

• Website: www.wipro.com
• Phone: 44 (118) 229 1300
• Email: info@wipro.com
• Address: Kings Court, 185 Kings Road, Reading, Berkshire RG1 4EX
• Facebook: www.facebook.com/wiprocareers
• Instagram: www.instagram.com/wiprocareers
• Linkedin: www.linkedin.com/company/wipro

13. Infosys BPM

Infosys BPM manages healthcare business processes for payers, providers, and health plans. Their teams handle benefits, members, claims, provider records, appeals, clinical processes, and analytics. The model combines business process management with IT systems, workflow automation, and standardized operating procedures.

Compliance is built into the way they manage healthcare data and transactions. Their processes cover HIPAA and HITECH requirements, CMS-regulated programs, and state-specific privacy and appeal rules. They also handle enrollment cycles, eligibility checks, claims adjudication, dispute resolution, provider management, and care-related administrative work.

Key Highlights:

• Healthcare operations for payers, providers, and health plans
• HIPAA and HITECH controls
• CMS and state-level compliance processes
• Integrated IT and business process delivery
• High-volume claims and membership administration
• Clinical and appeals processing

Services:

• Claims management
• Claims adjudication
• Member management
• Provider data management
• Network management
• Benefits administration
• Plan setup
• Open enrollment services
• Eligibility verification
• Appeals processing
• Grievance management
• Care management
• Medical management

Contact Information:

• Website: www.infosys.com
• Phone: +91 80 2852 0261
• Address: Plot No. 44/97 A, 3rd cross, Electronic City, Hosur Road, Bengaluru - 560 100
• Twitter:  x.com/infosys
• Linkedin: www.linkedin.com/company/infosys
• Facebook: www.facebook.com/Infosys

14. HCLTech

HCLTech provides technology, engineering, cloud, software, and digital services across healthcare, life sciences, financial services, manufacturing, telecom, retail, and the public sector. Their global delivery structure includes operations in 60 countries, along with delivery centers, laboratories, and teams working across large enterprise environments.

Their healthcare operations draw on the same technical areas used across the rest of the company, including AI, cloud infrastructure, software platforms, engineering, and digital process management. They work on both routine operational needs and broader transformation programs, with services delivered through internal teams, proprietary products, and technology partnerships.

Key Highlights:

• Healthcare and life sciences industry practice
• Operations in 60 countries
• Global delivery center network
• AI, cloud, engineering, and software capabilities
• Enterprise technology programs
• Proprietary products and platforms

Services:

• Healthcare technology operations
• Artificial intelligence
• Cloud services
• Digital engineering
• Software development
• Application management
• Data and analytics
• Infrastructure services
• Enterprise platforms
• Process automation
• Managed IT services
• Technology consulting
• Product engineering
• Digital transformation

Contact information:

• Website: www.hcltech.com
• Address: 1 Tower Center, East Brunswick, NJ - 08816, USA
• Facebook: www.facebook.com/HCLTechOfficial
• Twitter: x.com/hcltech
• Linkedin: www.linkedin.com/company/hcltech
• Instagram: www.instagram.com/hcltech

15. Capgemini

Capgemini works across consulting, technology, engineering, design, and managed operations. Their healthcare practice sits within a wider industry structure that also serves financial services, manufacturing, retail, telecommunications, energy, and the public sector. Projects range from business strategy and service design to software delivery and ongoing operational management.

Their healthcare work draws on cloud, data, AI, connectivity, platforms, and digital engineering. Depending on the engagement, they manage technology modernization, operational processes, system integration, analytics, and product development. Capgemini delivers this work through its main organization and specialist brands including Capgemini Invent, Capgemini Engineering, Sogeti, and Frog.

Key Highlights:

• Healthcare consulting and technology practice
• Operations in more than 50 countries
• Strategy through managed operations
• Specialist consulting, engineering, testing, and design brands
• Cloud, data, and AI expertise
• Large-scale enterprise delivery

Services:

• Healthcare consulting
• Managed operations
• Artificial intelligence
• Data and analytics
• Cloud services
• Digital engineering
• Software development
• Platform implementation
• System integration
• Business process management
• Technology modernization
• Experience design
• Application testing
• Operational transformation

Contact information:

• Website: www.capgemini.com
• Phone: ​​+33 1 47 54 50 00
• Address: Filinvest One Building,9th Floor, Northgate Cyberzone,Filinvest Ave,Alabang, Muntinlupa 1781 – National Capital Region
• Linkedin: www.linkedin.com/company/capgemini
• Instagram: www.instagram.com/capgemini
• Facebook: www.facebook.com/capgemini

16. Peak Outsourcing

Peak Outsourcing builds dedicated teams for companies in healthcare, technology, telecom, retail, financial services, legal, hospitality, utilities, and e-commerce. Their process starts with onboarding and workflow review, followed by recruitment, training, and knowledge transfer. Once the team is in place, they manage delivery against agreed requirements and performance measures.

Their healthcare work includes patient communication, billing support, compliance-related processes, and back-office administration. Teams are recruited around each client’s operating needs, then monitored through regular performance reviews and feedback. Peak Outsourcing also adjusts team size and service scope as workloads change.

Key Highlights:

• Dedicated outsourcing teams
• Custom recruitment and screening
• Structured onboarding and training
• Performance monitoring
• Team scaling
• Offices in Makati, Belize, and Dumaguete

Services:

• Healthcare customer support
• Patient engagement
• Billing support
• Compliance support
• Back-office processing
• Customer service
• Technical support
• Data management
• Order processing
• Inventory support
• Document management
• Client intake
• Network management
• Cybersecurity support

Contact Information:

• Website: www.peakoutsourcing.com
• E-mail: buildyourteam@peakoutsourcing.com
• Phone: 1-833-831-7325
• Address: 18F, Citibank Center, 8741, 1226 Paseo de Roxas, Makati City, Metro Manila, Philippines
• Facebook: www.facebook.com/peakoutsourcing
• Linkedin: www.linkedin.com/company/peakoutsourcing
• Instagram: www.instagram.com/peak.outsourcing

17. TaskUs

TaskUs provides outsourced digital services and customer experience operations from sites across the United States, Latin America, Europe, Asia, and the Middle East. Their teams handle customer support, online safety, AI-related work, and other digital processes for companies operating at scale. Delivery combines frontline employees with technology, training, quality controls, and security procedures.

The company began as a virtual personal assistant business and later expanded into broader operational services. Today, they work in more than 30 languages and organize programs around customer interaction, content review, community protection, and AI workflows. Their operating model also places emphasis on employee training, site security, and workforce well-being.

Key Highlights:

• Global delivery network
• Services in more than 30 languages
• Large-scale digital operations
• Customer experience and online safety work
• AI-supported service delivery
• Publicly listed on Nasdaq

Services:

• Customer support
• Digital customer experience
• Content moderation
• Trust and safety
• AI operations
• Data annotation
• Community support
• Back-office processing
• Technical support
• Fraud review
• Quality assurance
• Sales support
• Digital process management

Contact information:

• Website: www.taskus.com
• Phone: (888) 400-8275
• Linkedin: www.linkedin.com/company/taskus
• Facebook: www.facebook.com/TaskUs
• Instagram: www.instagram.com/taskusph
• Twitter: x.com/taskus

18. EXL

EXL provides business process, data, analytics, and AI services for healthcare, insurance, banking, retail, media, communications, energy, and infrastructure companies. Their work grew from traditional process management into a broader model that combines operational delivery with data engineering, analytics, machine learning, and AI implementation.

Within health and life sciences, they work on customer experience, administrative operations, financial processes, and data-led decision support. Their teams place AI and analytics inside existing workflows rather than treating them as separate advisory projects. EXL operates across six continents with a global workforce working on both process execution and technology-led change.

Key Highlights:

• Business process and data operations
• Health and life sciences practice
• AI implementation within workflows
• Global delivery across six continents
• Industry-specific analytics
• Experience with large enterprise programs

Services:

• Healthcare operations
• AI-led operations
• Data for AI
• Data analytics
• Customer experience
• Digital transformation
• Finance operations
• Process automation
• Machine learning
• Cloud-based solutions
• Back-office processing
• Data engineering
• Business intelligence

Contact Information:

• Website: www.exlservice.com
• Phone: +1212 277 7100
• Address: 320 Park Ave 29th Floor, New York, NY 10022
• Linkedin: www.linkedin.com/company/exl-service
• Twitter: x.com/exl_service
• Facebook: www.facebook.com/ExlService
• Instagram: www.instagram.com/exl_service

19. Intellias

Intellias is a product engineering and digital solutions company with offices across Europe, Asia, the Middle East, and the Americas. They work in healthcare, mobility, financial services, retail, gaming, and software, building digital products and the systems that support them. Their teams cover strategy, design, engineering, cloud infrastructure, data, and AI.

Healthcare projects are handled through product development and technology delivery rather than general business process staffing. The company works on digital platforms, healthcare software, data environments, cloud architecture, and AI-enabled tools. Delivery is organized through distributed engineering teams and a network of offices in 17 countries.

Key Highlights:

• Product engineering and digital solutions
• Offices in 17 countries
• Healthcare technology practice
• Distributed engineering teams
• AI, data, and cloud capabilities
• Strategy through product delivery

Services:

• Healthcare software development
• Product engineering
• AI services
• Data engineering
• Data analytics
• Cloud infrastructure
• IT infrastructure
• Digital product design
• Technology strategy
• User experience design
• Platform development
• System integration
• Application modernization

Contact information:

• Website: intellias.com
• Phone: +1 857 444 0442
• Email: info@intellias.com
• Address: 5270 W. 84th Street, Suite 550 Bloomington, MN 55437
• Linkedin: www.linkedin.com/company/intellias
• Instagram: www.instagram.com/intellias_global
• Facebook: www.facebook.com/Intellias.GlobalPage

20. Access Healthcare

Access Healthcare focuses on revenue cycle management and healthcare business process services. Their teams handle front-end, mid-cycle, and back-end revenue operations for hospitals, healthcare systems, medical billing companies, dental groups, and health plans. Delivery combines healthcare specialists with proprietary workflow tools, automation, and analytics.

Their work spans patient access, coding, billing, claims, denials, provider enrollment, and payer administration. Access Healthcare also manages telehealth, care management, finance, accounting, and technology services. Their operating structure includes delivery centers in India, the Philippines, and the United States, with processes covering multiple specialties, billing platforms, and payer systems.

Key Highlights:

• Revenue cycle management focus
• Global healthcare delivery centers
• Front-end, mid-cycle, and back-end operations
• Proprietary automation platforms
• Healthcare payer and provider services
• Experience across multiple medical specialties

Services:

• Patient scheduling
• Appointment management
• Eligibility verification
• Prior authorization
• Patient registration
• Charge entry
• Charge auditing
• Medical coding
• Coding audits
• Clinical documentation improvement
• Revenue integrity
• Remittance processing
• Accounts receivable
• Denial management

Contact Information:

• Website: www.accesshealthcare.com
• Phone: (+63) 2823-8280
• Email: info@accesshealthcare.com
• Address: 6th Floor, Unit B, One World Square, McKinley Hill Cyberpark, Fort Bonifacio, Taguig City, 1634 Philippines 
• Linkedin: www.linkedin.com/company/accesshealthcare
• Facebook: www.facebook.com/accesshealthcareindia
• Instagram: www.instagram.com/accesshealthcareglobal

21. Omega Healthcare

Omega Healthcare works with providers, payers, life sciences companies, medical device manufacturers, health technology businesses, and research organizations. Their services combine healthcare process management with clinical expertise, technology, automation, and data analysis. Teams handle both ongoing operational work and larger process improvement programs.

Their main areas include revenue cycle management, medical coding, accounts receivable, patient and member communication, and digital transaction processing. They also use software bots and automated workflows to manage repetitive tasks. Omega Healthcare structures engagements around the client’s current systems, operating issues, and performance data.

Key Highlights:

• Healthcare-focused operations
• Provider, payer, and life sciences experience
• Clinical and technical teams
• High-volume medical coding
• Patient and member communication
• Digital workers and workflow automation

Services:

• Revenue cycle management
• Medical coding
• Accounts receivable
• Patient support
• Member support
• Claims processing
• Denial management
• Billing operations
• Clinical support

Contact information:

• Website: www.omegahms.com
• Address: Regd. Office: 9th Floor, Campus 2, RMZ MILLENNIA Business Park II, No. 143 Dr. MGR Road, Kandanchavadi, Chennai 600096
• Twitter: x.com/Omega_HMS
• LinkedIn: www.linkedin.com/company/omega-healthcare-management-services

22. Flatworld Solutions

Flatworld Solutions provides business process outsourcing, automation, software, finance, healthcare, engineering, creative, insurance, and data services. They deliver work through multiple global companies and delivery centers, with teams handling both individual business functions and wider outsourced operations.

Their healthcare practice sits alongside call center, accounting, data, and technology services. This allows them to manage medical administrative processes together with customer communication, software tasks, and back-office work. They also use automation and AI in selected workflows, while keeping human review in place for sensitive processes.

Key Highlights:

• Global delivery center network
• Healthcare and general BPO operations
• Business process automation
• AI-supported workflows
• Human review for sensitive tasks
• Cross-functional service structure

Services:

• Healthcare BPO
• Medical billing support
• Medical data processing
• Call center services
• Back-office processing
• Data management
• Finance and accounting
• Software development
• Business process automation
• Artificial intelligence
• Customer support
• Engineering services
• Insurance processing
• Revenue operations
• Administrative support

Contact information:

• Website: www.flatworldsolutions.com
• Phone: 800-514-7456
• Email: info@flatworldsolutions.com 
• Address: Survey No.11, 3rd Floor, Indraprastha, Gubbi Cross, 81, Hennur Bagalur Main Rd, Kuvempu Layout, Kothanur, Bengaluru, Karnataka 560077
• Linkedin: www.linkedin.com/company/flatworld-solutions
• Twitter: x.com/flatworldsols
• Facebook: www.facebook.com/people/Flatworld-Solutions/100083043685200
• Instagram: www.instagram.com/flatworldsolutions

23. Invensis

Invensis provides business process services across healthcare, finance, e-commerce, order management, logistics, accounting, and customer support. Their healthcare operations were added as the company expanded beyond its original call center work. Delivery now combines process management, technology, compliance controls, and specialized teams.

Their healthcare services cover revenue cycle management, medical billing, coding, and administrative support. They also manage inbound calls, email, chat, technical assistance, data entry, payroll, accounts payable, and accounts receivable. Invensis operates with ISO-certified quality and information security systems and states that its healthcare work follows HIPAA requirements.

Key Highlights:

• Healthcare BPO operations
• Revenue cycle and medical billing experience
• ISO-certified quality management
• ISO-certified information security
• HIPAA-aligned processes
• Voice and non-voice delivery

Services:

• Healthcare BPO
• Revenue cycle management
• Medical coding
• Medical billing
• Gastroenterology billing services
• Inbound call center services
• Email support
• Live chat
• Technical support

Contact Information:

• Website: www.invensis.net
• Email: sales@invensis.net
• Facebook: www.facebook.com/invensis
• LinkedIn: www.linkedin.com/company/invensistech
• Twitter: x.com/Invensis
• Address: #1321, Sarakki Extension 15th Cross, 100 Feet Ring Road, JP Nagar 2nd Phase, Marenahalli, Bangalore - 560 078
• Phone: +91 80 2659 5899

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Conclusion

Health outsourcing companies cover a much wider range of work than basic call handling. Some focus on revenue cycle management, claims, coding, and billing. Others build patient support teams, manage back-office processes, run technology operations, or take on full healthcare workflows.

The right choice usually comes down to the kind of work being outsourced and how much control the organization wants to keep. A hospital may need deep revenue cycle expertise, while a digital health company might be looking for technical teams, member support, or data operations. The companies in this list take different approaches, so it is worth looking closely at their delivery model, compliance standards, reporting, and day-to-day responsibilities before making a decision.