Finding the right sales outsourcing partner in the health science space can feel like trying to pick the best mango at a crowded fruit stand - there’s a lot of choice, and not all of it is great. But when you get it right, the difference is real: stronger pipelines, better-trained reps, and sales teams that actually understand your product instead of just reading a script. The Philippines has grown into a hub for talented, English-fluent professionals who can represent complex scientific offerings with clarity and confidence. In this guide, we’re going to walk through some of the top companies helping brands scale their health science sales efforts - and what makes each of them stand out.

1. NeoWork

We at NeoWork work with health science and healthcare-focused companies that need help building and running sales and support operations in the Philippines. Our role usually sits somewhere between staffing and operations support. Instead of just placing people, we focus on how teams actually function day to day, especially when the work involves complex products, regulated environments, or longer sales cycles. For health science companies, this often includes sales support, lead handling, customer experience, and operational tasks that sit close to revenue teams.

A big part of how we operate is consistency. We maintain a 91% annualized teammate retention rate and a 3.2% candidate selectivity rate, which reflects how we hire and support our teams over time. That matters in health science sales outsourcing, where product knowledge and trust take time to build. Our teams in the Philippines either work as individual contributors embedded into existing sales organizations or as part of managed operational setups, depending on how much structure the client needs. The intent is to support steady growth without forcing companies into rigid outsourcing models.

Key Highlights:

• Support for health science and healthcare sales operations
• Teams based in the Philippines working across sales and customer-facing roles
• 91% annualized teammate retention rate
• 3.2% candidate selectivity rate
• Flexible team structures aligned with existing sales workflows

Services:

• Sales support and customer experience teams
• Virtual assistants for sales and administrative work
• Operations support tied to healthcare and health science sales
• Technical and data-related support for health tech products
• AI training and data services connected to product and sales needs

Contact Information:

• Website: www.neowork.com
• Facebook: www.facebook.com/neoworkteam
• LinkedIn: www.linkedin.com/company/neoworkteam
• Instagram: www.instagram.com/neoworkteam

2. KDCI Outsourcing

KDCI Outsourcing supports companies that want to build offshore teams in the Philippines across a wide range of business functions, including roles connected to health science sales and healthcare operations. Their work in this space often involves supporting sales teams, customer service, and administrative functions that sit close to revenue activities. The focus is on helping companies move routine and support-heavy tasks offshore so internal teams can stay focused on strategy, partnerships, and growth.

For health science companies, KDCI Outsourcing is typically involved in sales support, customer communication, and back-office work that requires clear documentation and steady processes. The teams are built as full-time offshore staff rather than short-term contractors, which can help maintain continuity in sales workflows and customer relationships. The setup is flexible enough to adjust as product lines, markets, or sales volumes change over time.

Key Highlights:

• Offshore teams based in the Philippines
• Experience across healthcare and health science-related functions
• Full-time staff model rather than project-based outsourcing
• Support for sales, customer service, and back-office operations
• Team structures designed to scale as business needs change

Services:

• Sales support and customer service roles
• Administrative and back-office support
• Healthcare and health science process support
• Data processing and documentation tasks
• Virtual assistant and operational support roles

Contact Information:

• Website: www.kdci.co
• E-mail: info@kdci.co
• Facebook: www.facebook.com/kdci.official.page
• LinkedIn: www.linkedin.com/company/key-discovery-consulting-inc
• Instagram: www.instagram.com/kdci_outsourcing
• Address: 3008 One Corporate Centre, Julia Vargas Avenue, Ortigas Center, Pasig City 1605, Metro Manila, Philippines
• Phone: +1 213 460 4240

3. Outsourced

Outsourced works with companies that want to build dedicated offshore teams in the Philippines and other global locations. In the context of health science sales outsourcing, their teams are often used to support sales operations, customer communication, and administrative work that sits close to revenue functions. The setup is typically long-term, with offshore staff working regular hours defined by the client and reporting directly into existing sales or operations teams.

For health science companies, this model can support steady sales workflows that require clear communication, process consistency, and familiarity with products over time. Outsourced handles recruitment, onboarding, and local support, while clients stay involved in day-to-day management. This structure tends to suit organizations that want offshore sales support to feel similar to hiring internally, without setting up their own local entity in the Philippines.

Key Highlights:

• Dedicated offshore teams based in the Philippines
• Experience supporting sales and operational roles across industries
• Client-managed staff working defined business hours
• Long-term team setups rather than short project work
• Recruitment and local support handled by the provider

Services:

• Sales operations and sales support roles
• Customer service and client communication support
• Administrative and back-office assistance
• Offshore staffing for healthcare and health science teams
• Ongoing support for remote team management

Contact Information:

• Website: outsourced.co
• E-mail: contact@outsourced.co
• Facebook: www.facebook.com/outsourcedcareers
• LinkedIn: au.linkedin.com/company/outsourced-quality-assured-services
• Address: 18th Floor, UnionBank Square Eastwood City Cyberpark, Quezon City 1110, Metro Manila, Philippines
• Phone: +61 2 8103 3124

4. Acquire Intelligence

Acquire Intelligence operates as a global outsourcing provider with delivery teams in the Philippines, supporting sales and operational functions across several industries, including healthcare and health science. Within health science sales outsourcing, their work often centers on customer-facing roles, sales support, and back-office processes that help revenue teams stay organized and responsive. The structure combines offshore staffing with process and systems support, which fits companies managing high volumes of customer interactions or complex internal workflows.

Their delivery approach allows health science companies to choose between dedicated remote teams or more comprehensive operational setups. Sales support and customer experience functions are typically aligned with existing internal processes, while infrastructure, compliance, and local operations are handled by Acquire Intelligence. This arrangement can suit organizations that want offshore teams to operate consistently over time without building and maintaining their own facilities in the Philippines.

Key Highlights:

• Offshore teams operating in the Philippines
• Experience supporting healthcare and health science-related operations
• Focus on sales support, customer experience, and back-office work
• Flexible delivery models based on client needs
• Emphasis on process alignment and operational stability

Services:

• Sales support and customer experience teams
• Contact center operations across multiple channels
• Back-office and administrative support
• Data and operational process support
• Offshore team setup and ongoing management

Contact Information:

• Website: acquire.ai
• Facebook: www.facebook.com/acquireai
• LinkedIn: www.linkedin.com/company/acquireintelligence
• Instagram: www.instagram.com/acquire.ai
• Address: Level 37 Robinsons Cyberscape Beta Topaz and Ruby Roads, Ortigas Center Pasig City, Philippines 1600
• Phone: +61 3 9956 0000

5. Fusion CX

Fusion CX works with companies that need support across customer experience and sales-related operations, including those in healthcare and life sciences. In the Philippines, their teams are often involved in handling sales conversations, customer inquiries, and follow-up tasks that support health science sales pipelines. The work tends to sit at the intersection of sales support and customer service, where clear communication and process discipline matter more than aggressive outreach.

For health science organizations, Fusion CX provides teams that manage multichannel interactions while staying aligned with internal systems and workflows. Their delivery model blends people and technology, which can help sales and support teams handle volume without losing structure. The Philippine operations are part of a wider global footprint, but the local teams are typically set up to run continuously and integrate with client-side sales and service processes over time.

Key Highlights:

• Experience supporting healthcare and life sciences functions
• Focus on customer interaction and sales-adjacent workflows
• Multichannel support across voice and digital platforms
• Offshore teams operating in the Philippines
• Emphasis on structured processes and quality oversight

Services:

• Sales support and lead handling
• Customer service across voice, chat, email, and social channels
• Outbound and inbound call center operations
• Back-office support tied to sales and CX functions
• Data and process support for customer-facing teams

Contact Information:

• Website: www.fusioncx.com
• Facebook: www.facebook.com/FusionCX
• Twitter: x.com/fusion_cx
• LinkedIn: www.linkedin.com/company/fusioncx-official
• Instagram: www.instagram.com/fusioncxofficial
• Phone: +919073900798

6. ADEC Innovations

ADEC Innovations works with organizations that need support across business operations, including health science sales and customer engagement functions in the Philippines. Their teams often handle processes that support healthcare operations, such as managing resource-intensive administrative tasks, coordinating clinical teams, and assisting with customer or client interactions related to health products and services. The focus is on structured, process-driven support rather than direct sales, helping health science teams maintain efficiency across multiple touchpoints.

For health science companies, ADEC Innovations provides flexible offshore support that integrates with internal workflows. Their approach emphasizes reliable handling of repetitive or time-consuming tasks, which can free up local teams to focus on higher-value activities. By combining technology and process expertise, they enable health science operations to scale and manage more interactions with consistency and clarity, while their Philippine teams serve as an extension of the client’s internal operations.

Key Highlights:

• Experience supporting healthcare and clinical operations
• Offshore teams based in the Philippines
• Focus on process-driven administrative and operational support
• Combines technology with human workflows for efficiency
• Supports resource-intensive tasks for health science teams

Services:

• Health science operational support
• Clinical team coordination and resource management
• Customer and client interaction management
• Data collection, transformation, and reporting
• Risk, compliance, and administrative process support

Contact Information:

• Website: www.adec-innovations.com
• E-mail: Manila@adec-innovations.com
• Facebook: www.facebook.com/ADECInnovations
• Twitter: x.com/adecinnovations
• LinkedIn: www.linkedin.com/company/adecinnovations
• Address: Alabang Corporate Center Km. 25 West Service Road Cupang, Muntinlupa 1771 Metro Manila
• Phone: +63 28775 0632

7. Helpware

Helpware provides health science companies in the Philippines with a combination of human-centered support and technology-enabled processes. Their teams often handle customer interactions, sales support, and back-office operations, enabling health science organizations to manage workflows that involve patient engagement, product inquiries, or administrative tasks. By integrating AI tools with human oversight, they aim to streamline tasks while maintaining consistency in communications and operational follow-through.

Their approach allows health science teams to extend capacity without overloading internal staff, focusing on measurable outcomes rather than just completing tasks. The Philippine teams act as an extension of client operations, handling routine and complex processes alike, and adapting to the evolving needs of healthcare and life sciences sectors. Their work touches both direct sales support and indirect operational processes, creating a more connected and responsive system for health science companies.

Key Highlights:

• Combines human expertise with AI-enabled processes
• Supports health science customer interactions and sales workflows
• Flexible Philippine-based teams for operational scaling
• Sector-specific solutions for healthcare and life sciences
• Focus on process efficiency and measurable outcomes

Services:

• Customer support and sales assistance
• Back-office operations
• AI solutions and workflow automation
• Tech consulting and software solutions
• CX operations and process optimization

Contact Information:

• Website: helpware.com
• E-mail: hello@helpware.com
• LinkedIn: www.linkedin.com/company/helpware
• Phone: +1 (949) 273 - 2824

8. Cloudstaff

Cloudstaff supports health science companies in the Philippines by providing remote staffing solutions that integrate directly with client operations. Their teams handle sales support, customer service, and administrative tasks while clients maintain direct management over their offshore employees. This setup allows health science organizations to extend capacity, manage workflows efficiently, and coordinate with Philippine-based teams as part of their daily operations rather than as a separate entity.

The company focuses on providing secure infrastructure and tools for remote staff, ensuring that teams can work on sensitive or regulated tasks with proper oversight. They also offer ongoing support for recruitment, onboarding, and HR processes, so that health science companies can maintain continuity and productivity without having to manage every operational detail themselves. Cloudstaff’s model emphasizes collaboration between local and offshore teams to maintain alignment across business objectives.

Key Highlights:

• Dedicated Philippine-based teams integrated with client operations
• Focus on secure and compliant remote staffing
• Support for direct management of offshore employees
• Assistance with recruitment, onboarding, and HR processes
• Emphasis on operational continuity and collaboration

Services:

• Sales support and customer service
• Back-office and administrative tasks
• IT setup and enterprise-grade security
• Recruitment and onboarding support
• Remote team management and productivity tools

Contact Information:

• Website: www.cloudstaff.com
• Facebook: www.facebook.com/Cloudstaff
• Twitter: x.com/Cloud_Staff
• LinkedIn: www.linkedin.com/company/cloudstaff
• Address: Unit 1, 4th Floor, Skytech IT Park Building A, McArthur Highway, Mabalacat City, Pampanga Philippines 2010
• Phone: (+63) 2 8672 7864

9. Magellan Solutions

Magellan Solutions provides outsourcing services from the Philippines with a focus on supporting healthcare and other industries through both sales and operational processes. They handle inbound and outbound call center operations, back-office tasks, and administrative support for organizations looking to extend their reach and manage customer interactions. Their teams work with structured workflows to maintain quality and compliance, especially for healthcare-related services where accuracy and privacy are critical.

They also offer multilingual and omnichannel services, allowing businesses to connect with clients across different platforms and regions. Magellan Solutions combines traditional call handling with more specialized support like lead generation, appointment setting, and telemarketing, helping healthcare organizations maintain steady communication with patients, providers, and partners without the overhead of in-house teams.

Key Highlights:

• Philippine-based outsourcing teams
• Support for healthcare and multiple other industries
• Omnichannel communication capabilities
• Multilingual service support
• Experience in both inbound and outbound operations
• Focus on operational accuracy and compliance

Services:

• Inbound call center services
• Outbound call center services
• Lead generation and telemarketing
• Appointment setting
• Virtual receptionist and 24/7 answering services
• Back-office support
• Data management and survey processing
• Debt collection and accounts receivable services
• Certificate and form processing
• Staff leasing and virtual assistant services

Contact Information:

• Website: www.magellan-solutions.com
• E-mail: hello@magellan-solutions.com
• Facebook: www.facebook.com/magellanbpo
• LinkedIn: www.linkedin.com/company/magellanbpo
• Instagram: www.instagram.com/magellansolutions
• Address: PB Mezzanine Floor, Summit One Tower 530 Shaw Boulevard, Mandaluyong City 1552 Philippines
• Phone: 63-2-83966000

10. Vector Outsourcing Solutions

Vector Outsourcing Solutions provides business process outsourcing services aimed at helping healthcare organizations improve efficiency and manage operational tasks. They work with clients to streamline workflows, reduce costs, and support patient-focused services. Their approach involves customizing solutions for each client, combining on-shore and off-shore staffing to match the specific needs of healthcare providers and related businesses.

In addition to handling healthcare operations, they apply technology and analytics to enhance performance and decision-making. Their services touch on areas like medical billing, revenue cycle management, and credentialing for a range of specialties, allowing clinical teams to focus more on care delivery while administrative tasks are managed externally. They also work with IT and software development projects, providing digital solutions that complement their healthcare offerings.

Key Highlights:

• Customized outsourcing plans for healthcare clients
• Focus on operational efficiency and patient outcomes
• Combination of on-shore and off-shore staffing models
• Use of technology and analytics to support business operations
• Services covering a range of medical specialties

Services:

• Medical billing and revenue cycle management
• Hospital and insurance credentialing
• Customer service support for healthcare providers
• Back-office process optimization and automation
• IT and software development services
• Analytics and operational performance support

Contact Information:

• Website: vectoroutsourcingbpo.com
• E-mail: recruitment@synhs.com
• Facebook: www.facebook.com/VectorOutsourcingSolutionsPhil
• LinkedIn: www.linkedin.com/company/vector-outsourcing-solutions-philippines
• Instagram: www.instagram.com/vectorphils
• Address: 8th Floor Unit 804 Summit One Tower 530 Shaw Blvd. Mandaluyong City, Metro Manila 1552
• Phone: (632) 5310 – 4693

Conclusion

Wrapping up, the health science sales outsourcing scene in the Philippines is pretty diverse. There’s a mix of companies that bring in technical expertise, back-office support, and tailored client services, all while managing the balance between cost efficiency and operational quality. What stands out is how these providers don’t just handle tasks - they often step into specialized roles, from managing revenue cycles to supporting complex IT and software needs.

For businesses looking to extend their reach or streamline operations, the options here reflect more than just manpower. They show a way to plug into teams that understand the healthcare space, follow processes that matter, and can adapt to unique client requirements. At the end of the day, choosing a partner isn’t about flashy claims - it’s about finding the right fit for your specific workflow, culture, and goals. The Philippines’ health science outsourcing sector offers enough variety that businesses can really match their needs with the skills and setups of these providers.