Colombia's got this quiet edge in the outsourcing game, especially when it comes to healthcare admin. Picture a place where the workforce blends sharp skills with that natural warmth - bilingual pros who get the nuances of patient care without missing a beat on compliance. It's no wonder US clinics and hospitals are turning here to offload the grunt work like billing headaches or endless data entry. These firms aren't just cutting costs; they're freeing up docs to actually focus on what matters, all while keeping things secure and scalable. Let's dive into why this South American hub is making waves.

1. NeoWork

At NeoWork, we put together remote teams in Colombia to tackle healthcare admin outsourcing, linking providers with bilingual pros who handle the day-to-day without missing a beat. We focus on roles like patient follow-ups or record keeping, making sure our Colombian staff sync up with U.S. clinics during overlapping hours for smooth workflows. Our setup lets healthcare outfits start small with one assistant and scale as needed, all while we manage the hiring, training, and payroll in the background. This keeps docs focused on patients instead of paperwork headaches.

We stand out with our 91% annualized teammate retention rate and 3.2% candidate selectivity rate, meaning our people stick around and we only pick the sharpest for the job. In Colombia's growing outsourcing scene, we tap local talent familiar with health compliance to manage billing, scheduling, or data tasks accurately. It's about building reliable extensions of your team that fit right into healthcare admin without the usual remote work snags.

Key Highlights:

• Assemble remote teams in Colombia for healthcare admin
• Use bilingual staff for seamless U.S. integration
• Manage recruitment, training, and retention
• Support real-time ops with time zone alignment
• Offer flexible scaling from individuals to departments

Services:

• Patient inquiries and support
• Medical record updates
• Billing and claims processing
• Appointment scheduling
• Compliance documentation

Contacts

• Website: www.neowork.com
• LinkedIn: www.linkedin.com/company/neoworkteam 
• Facebook: www.facebook.com/neoworkteam 
• Instagram: www.instagram.com/neoworkteam 

2. ADEC Colombia

ADEC Colombia, based in Barranquilla, operates as part of ADEC Innovations’ global network, focusing on nearshore business process outsourcing and call center services. Their bilingual teams, fluent in Spanish and English, handle a range of tasks for healthcare providers, aiming to streamline administrative processes. They work to integrate with client workflows, managing patient interactions from scheduling to post-care support, with an emphasis on empathy and accuracy. Their services are designed to align with healthcare-specific needs, particularly for U.S. providers seeking efficient communication and operational support.

The company’s approach combines human-centered service with structured processes to reduce administrative burdens for healthcare clients. Their teams are trained to handle sensitive patient interactions, ensuring compliance with regulations like HIPAA. By operating in Colombia’s time zone, they enable real-time collaboration with North American clients, which helps maintain smooth workflows. ADEC Colombia also supports industries beyond healthcare, but their healthcare services focus on creating seamless patient experiences while allowing providers to prioritize clinical care.

Key Highlights:

• Operate as part of ADEC Innovations’ global network
• Based in Barranquilla, Colombia, with a focus on nearshore outsourcing
• Bilingual teams fluent in Spanish and English
• Emphasize empathy and accuracy in patient interactions
• Support real-time collaboration due to shared time zones with the U.S.

Services:

• Healthcare claims processing
• Administrative support for patient engagement
• Appointment scheduling
• Benefits verification
• Post-care support
• Multichannel customer engagement (voice, email, chat, social media)

Contacts:

• Website: www.adec-innovations.com
• E-mail: colombia@adec-innovations.com
• Facebook: www.facebook.com/ADECInnovations
• Twitter: x.com/adecinnovations
• LinkedIn: www.linkedin.com/company/adecinnovations
• Address: Unit 501-502, Centro Financiero, Cl. 74 #53-23, Nte. Centro Historico, Barranquilla, Atlántico, Colombia

3. SuperStaff

SuperStaff, with operations in Medellín, provides outsourcing services tailored to healthcare and other industries. Their teams manage a variety of back-office and customer support tasks, focusing on integrating with client operations to handle administrative workloads. In healthcare, they assist with tasks like patient care coordination and billing, aiming to free up U.S. providers for clinical priorities. Their approach relies on local talent familiar with Colombian regulations, ensuring compliance while maintaining clear communication with clients.

Their services are structured to support healthcare providers through scalable solutions, particularly for tasks like invoice processing and patient scheduling. SuperStaff’s model emphasizes flexibility, allowing clients to adjust team sizes based on demand. They also provide recruitment and performance monitoring to align with client needs, aiming for efficiency without sacrificing the human element in patient interactions. Their presence in Colombia’s growing outsourcing hub reflects a focus on cultural alignment with U.S. clients.

Key Highlights:

• Based in Medellín, Colombia, with a focus on local talent
• Support healthcare providers with administrative and customer support tasks
• Flexible team structures to meet fluctuating client needs
• Align with Colombian regulations for compliant operations
• Emphasize cultural compatibility with U.S. clients

Services:

• Patient care coordination
• Medical billing and invoice processing
• Customer service for patient inquiries
• Recruitment and onboarding support
• Back-office administrative tasks

Contacts:

• Website: superstaff.com
• Email: info@superstaff.com
• Phone: 415-651-7494
• Address: Street 7D #43A-40, Offices 7-11, Medellín
• Facebook: www.facebook.com/SuperStaffOutsourcing
• Linkedin: www.linkedin.com/company/superstaffoutsourcing
• Twitter: x.com/SuperStaffBPO

4. TaskUs

TaskUs, with operations in Colombia among other global locations, delivers outsourcing services focused on customer experience and administrative support for healthcare and various industries. Their teams handle tasks like patient support and claims processing, aiming to integrate seamlessly with client operations. They prioritize a people-first approach, training staff to manage complex healthcare workflows while maintaining clear communication with clients, particularly in the U.S., due to Colombia’s time zone alignment.

Their healthcare services emphasize combining technology with human expertise to streamline processes like billing and patient inquiries. TaskUs operates with a global perspective, leveraging Colombia’s bilingual workforce to support multilingual patient interactions. Their focus on employee well-being and training aims to ensure consistent service quality, allowing healthcare providers to offload repetitive tasks while keeping patient interactions professional and empathetic.

Key Highlights:

• Operate in Colombia as part of a global network
• Focus on people-first culture with emphasis on employee training
• Leverage bilingual workforce for multilingual support
• Align with U.S. time zones for seamless collaboration
• Support a range of industries, including healthcare

Services:

• Customer experience management for patient support
• Healthcare claims processing
• Administrative support for billing and inquiries
• Multilingual patient communication
• Back-office process management

Contacts:

• Website: www.taskus.com
• Facebook: www.facebook.com/TaskUsPH
• Twitter: x.com/taskus
• LinkedIn: www.linkedin.com/company/taskus
• Instagram: www.instagram.com/taskusph
• Phone: 888-400-8275

5. Connect2BPO

Connect2BPO handles various administrative tasks for healthcare providers through outsourcing arrangements. They take on processes like medical coding, billing, and claims management, working with teams that follow industry standards such as ICD-10. Their setup allows providers to shift focus away from paperwork and data handling, letting in-house staff deal more with patient needs. The company also covers areas like telehealth support and HR functions, keeping things compliant with regulations.

They manage data entry and transcription to keep records accurate and secure. For payroll and IT integration, they provide support that fits into existing systems without much disruption. Connect2BPO operates with a straightforward approach, helping organizations handle fluctuating workloads by outsourcing repetitive jobs. This way, healthcare facilities can run smoother on the admin side.

Key Highlights:

• Focus on revenue cycle management tasks
• Handle compliance with standards like ICD-10
• Support telehealth and patient scheduling
• Manage HR and payroll processes
• Provide IT integration for healthcare systems

Services:

• Medical coding and billing
• Claims processing
• Data entry
• Telehealth operations
• Medical transcription
• Human resources management
• Payroll management
• IT support and integration

Contacts:

• Website: connect2bpo.com
• Address: Calle 79 #53 Office 403, Barranquilla, Colombia
• COL Phone: +57 304 207-9755
• Email: info@connect2bpo.com
• Linkedin: www.linkedin.com/company/connect2bpo
• Instagram: www.instagram.com/c2bpo
• Facebook: www.facebook.com/C2BPO

6. Cynergy BPO

Cynergy BPO offers consulting for healthcare providers looking to outsource admin processes, with a nod toward Colombia as a nearshore option. They connect clients with partners that manage tasks like patient scheduling, claims, and record management. Their teams include bilingual staff who handle English and Spanish interactions, fitting well for U.S. providers serving diverse patients. The focus stays on blending tech tools with manual work to keep operations running without hitches.

They advise on setting up outsourcing for things like telemedicine and compliance checks. Cynergy BPO points out Colombia's time zone perks for real-time coordination, avoiding the delays common with farther locations. Their role involves matching providers with local operations that already have the setup for secure data handling and process tweaks.

Key Highlights:

• Provide consulting for outsourcing setups
• Emphasize nearshore advantages in Colombia
• Connect to bilingual teams for patient support
• Advise on tech integration in healthcare processes
• Focus on regulatory compliance like HIPAA

Services:

• Medical coding and billing
• Electronic health record management
• Patient support and scheduling
• Telemedicine services
• Claims management
• Medical transcription
• Healthcare data entry
• Regulatory compliance support

Contacts:

• Website: www.cynergybpo.com
• Phone: 866-201-3370
• Email: john@cynergybpo.com

7. Outsourced

Outsourced sets up offshore teams for healthcare providers and related organizations, pulling staff from locations like Colombia to handle admin and support roles. They match clients with workers for tasks such as patient coordination, medical coding, and data entry, using bilingual folks who fit U.S. workflows. In Colombia, their teams focus on things like scheduling and insurance checks, keeping things aligned with North American hours. It's about building dedicated groups that plug into existing operations without much fuss.

They cover a mix of back-office jobs, from transcription to compliance support, across healthtech and pharma setups. Outsourced handles the hiring and setup, letting providers scale teams as needed. Their Colombia operations tap into local talent for roles that need Spanish-English skills, helping with patient follow-ups or EMR updates. The whole thing aims to keep admin running smooth while folks back home deal with care.

Key Highlights:

• Build dedicated offshore teams in multiple countries including Colombia
• Focus on bilingual staff for patient-facing admin
• Support healthtech, biotech, and clinical services
• Handle recruitment and infrastructure for teams
• Align with U.S. time zones through Colombia operations

Services:

• Patient scheduling and coordination
• Medical coding and billing
• Insurance verification
• EMR data entry
• Medical transcription
• Compliance and regulatory support
• Telehealth assistance

Contacts:

• Website: outsourced.co
• E-mail: contact@outsourced.co
• Facebook: www.facebook.com/outsourcedcareers
• LinkedIn: www.linkedin.com/company/outsourced-quality-assured-services
• Address: Calle 7D #43A-40. Medellín, Antioquia 050022, Colombia
• Phone: +61 2 8103 3124

8. TDS Global Solutions

TDS Global Solutions works as a go-between for healthcare outfits looking to hand off admin tasks, linking them up with partners that fit the bill. They dig into what a provider needs, then point to setups for things like billing or patient scheduling, often pulling from spots like Colombia for nearshore ease. Their angle keeps compliance in check, especially HIPAA stuff, while blending outsourced crews with in-house ones. It's less about running the show themselves and more about smoothing the path to get operations ticking without hiccups.

They guide on picking vendors for telehealth or data security, making sure tech and processes line up. In Colombia's scene, TDS highlights bilingual teams for claims or transcription that sync with U.S. hours. The setup helps clinics offload paperwork so docs handle actual care, all while keeping risks low through vetted matches and ongoing checks.

Key Highlights:

• Connect healthcare providers with outsourcing partners
• Focus on vendor selection and compliance
• Support integration of in-house and outsourced teams
• Emphasize data security and HIPAA adherence
• Cover nearshore options including Colombia

Services:

• Medical billing and claims processing
• Appointment setting
• Medical coding
• Transcription and documentation
• Telehealth support
• Healthcare IT management
• Patient support services

Contacts:

• Website: www.tdsgs.com
• Phone: 8887884441
• Email: marketing@tdsgs.com
• Address: 149 Kensington Court, Broadview Heights, Ohio, 44147, U.S.A
• Linkedin: www.linkedin.com/company/tds-global-solutions
• Facebook: www.facebook.com/TDSGlobalSolutions

9. Outsource Accelerator

Outsource Accelerator runs a directory and advisory setup for businesses eyeing outsourcing, with a chunk on healthcare admin in places like Colombia. They list firms handling patient coordination or coding, giving overviews without direct operations. Their platform pulls together info on BPO spots in Colombia for tasks like claims or back-office support, helping users compare without the sales pitch. It's a resource hub that points to local providers for nearshore workflows.

They track trends in Colombia's BPO growth, noting bilingual staff for U.S. tie-ins on things like transcription or IT for health records. Outsource Accelerator offers tools like calculators for staffing but sticks to guiding, not providing the services. This keeps healthcare folks informed on scaling admin without building teams from scratch.

Key Highlights:

• Maintain directory of BPO firms including Colombia
• Provide guides and reviews on outsourcing
• Cover healthcare sector in Latin America
• Highlight nearshore benefits for U.S. clients
• Offer advisory without direct service delivery

Services:

• Medical transcription
• Insurance claims processing
• Patient coordination
• Back-office operations
• Contact center support
• HR management for healthcare

Contacts:

• Website: www.outsourceaccelerator.com
• Phone: (+44) 033 022 33792
• Email: info@outsourceaccelerator.com
• Facebook: www.facebook.com/outsourceaccelerator

10. Innovature BPO

Innovature BPO handles a range of admin tasks for healthcare setups, pulling in teams to cover billing, patient calls, and record keeping. They work with providers to offload things like claims follow-ups or appointment reminders, keeping workflows tied to regulations without much overlap. In Colombia's context, their operations blend into nearshore support, letting U.S. clinics sync on scheduling or data updates during overlapping hours. It's a setup that lets docs skip the paperwork grind.

They also tackle IT for health records and compliance checks, making sure patient info stays locked down. Innovature BPO scales teams for busy periods, handling transcription or analytics without providers adding headcount. Their approach keeps things straightforward, focusing on accuracy in coding or patient outreach to avoid mix-ups down the line.

Key Highlights:

• Support end-to-end revenue cycle tasks
• Manage patient communication and scheduling
• Ensure compliance with healthcare standards
• Provide IT and data management for records
• Offer scalable staffing for varying needs

Services:

• Medical billing and coding
• Claims processing and denial management
• Patient scheduling and reminders
• Medical transcription
• EHR and EMR updates
• Compliance monitoring
• Data analytics

Contacts:

• Website: innovatureinc.com
• Phone: +1 201 862 8668
• Email: info@innovatureinc.com
• Address: 5900 Balcones Drive #10422 Austin, Texas 78731
• Facebook: www.facebook.com/innovaturevn
• Twitter: x.com/innovaturebpo

11. OP360

OP360 takes on back-office jobs for various healthcare providers, from hospitals to specialty clinics, covering admin like payroll or patient registration. They step in for tasks that bog down in-house staff, such as insurance checks or referral tracking, using tools to keep processes moving. With a foothold in Colombia, their teams handle bilingual patient interactions, fitting seamlessly for North American operations needing quick turnarounds.

They manage clinical support too, like credentialing or triage calls, aiming to cut down on overhead while maintaining steady workflows. OP360's model includes scaling for different practice sizes, whether it's urgent care scheduling or revenue reconciliation. This lets providers redirect efforts toward direct care without juggling the usual admin hassles.

Key Highlights:

• Serve diverse providers including hospitals and dental
• Handle practice administration and HR
• Focus on revenue and insurance tasks
• Provide patient access and communication support
• Offer clinical and provider assistance

Services:

• Payroll and finance management
• Patient scheduling and registration
• Insurance eligibility verification
• Medical billing and claims processing
• Provider credentialing
• EHR management
• Answering and triage services

Contacts:

• Website: www.op360.com
• Email: info@officepartners360.com
• Phone: (844) 466-7360
• Address: Cra. 53 #80 198 Edf, Nte. Centro Historico, Barranquilla, Atlántico, Colombia
• Linkedin: www.linkedin.com/company/op360
• Instagram: www.instagram.com/officepartners360
• Facebook: www.facebook.com/officepartners360

12. Auxis

Auxis sets up shared services and outsourcing for healthcare organizations, often leaning on Latin American spots like Colombia for nearshore efficiency. They help with finance, IT, or revenue cycle functions, building models that integrate with existing teams to handle high-volume tasks. In Colombia, their hubs in places like Barranquilla support real-time collaboration on things like accounting or data security for U.S. clients.

They optimize operations through tech and process tweaks, covering everything from HR to compliance without providers managing it all internally. Auxis focuses on scalability, adjusting for growth or cost pressures in healthcare settings. This keeps admin burdens low, letting clinical staff prioritize patient needs over backend details.

Key Highlights:

• Establish nearshore shared services in Latin America
• Optimize finance and IT operations
• Support revenue cycle management
• Provide strategy and implementation for outsourcing
• Focus on high-touch functions with time zone alignment

Services:

• Finance and accounting processing
• IT support and cybersecurity
• Revenue cycle tasks
• HR and payroll management
• Compliance and risk assessment
• Data analytics for operations

Contacts:

• Website: www.auxis.com
• Facebook: www.facebook.com/AuxisConsulting
• Linkedin: www.linkedin.com/company/auxis
• Twitter: x.com/Auxis
• Address: Edificio Bancolombia Caribe Calle 1A #24-16 Barranquilla, Colombia
• Phone: (+57) 601 580 1473

13. Virtual Latinos

Virtual Latinos connects businesses with remote workers from Latin America, including Colombia, for various admin roles in healthcare settings. They match providers with assistants for tasks like patient follow-ups or data entry, focusing on bilingual staff who handle Spanish-English needs. In Colombia, their hires support U.S. clinics with scheduling or record updates, keeping things in sync across borders. It's a straightforward way to add help without full-time commitments.

They cover marketing or HR support too, pulling from a vetted pool to fit specific jobs. Virtual Latinos handles the vetting and onboarding, letting healthcare teams offload routine stuff. Their Colombia focus taps local pros for cost-effective admin, from claims checks to customer outreach, without the hassle of direct hiring.

Key Highlights:

• Link U.S. businesses with Latin American remote staff
• Include Colombia for bilingual admin support
• Vet candidates for healthcare-related roles
• Support flexible part-time or full-time setups
• Focus on cultural and time zone fit

Services:

• Patient scheduling and reminders
• Data entry for records
• Customer service for inquiries
• Billing and insurance verification
• Marketing for patient engagement
• HR and payroll assistance

Contacts:

• Website: www.virtuallatinos.com
• Address: 5425 Oberlin Dr Suite 205, San Diego, CA 92121, United States
• Phone: +1 (619) 558-1118
• Email: info@virtuallatinos.com
• Facebook: www.facebook.com/virtuallatinos
• Instagram: www.instagram.com/virtuallatinos
• Linkedin: www.linkedin.com/company/virtuallatinos

Wrapping It Up

Colombia's scene for healthcare admin outsourcing keeps picking up steam, thanks to its mix of skilled folks, shared time zones with the U.S., and solid setup for remote work. Firms like ADEC Colombia handle patient calls and back-office jobs, while SuperStaff digs into billing and coordination. TaskUs brings in tech for claims and support, and Connect2BPO covers coding to telehealth. Cynergy BPO links providers to partners, ProColombia points investors to opportunities, and TDS Global Solutions matches needs with vendors. Outsourced builds teams for scheduling or transcription, Innovature BPO takes on revenue cycles, OP360 manages referrals and payroll, Auxis optimizes finance and IT, Virtual Latinos adds assistants for inquiries, and N-iX develops custom software for records or apps.

All these players show how Colombia fits as a nearshore spot – close enough for real-time chats, affordable for scaling without big overhead, and packed with bilingual pros who get U.S. healthcare quirks. Providers end up freeing docs from paperwork, tightening compliance, and keeping patients in the loop, all without the usual offshore headaches. As admin piles up and costs climb, tapping Colombia looks like a practical move to keep things running smooth and focused on care.