Colombia stands out as a strong nearshore option for healthcare organizations that need solid back office support. Top companies in the country handle medical coding, billing, claims processing, patient data management, and related administrative work with bilingual teams that know US healthcare requirements and time zones.

These companies deliver scalable help with revenue cycle tasks, documentation, and compliance-focused processes. Many healthcare providers rely on them for consistent accuracy and cost control that lets internal teams stay focused on patient care.

1. NeoWork

NeoWork provides dedicated support for healthcare back office needs through specialists who handle claims billing and administrative tasks. Our work focuses on integrating these roles into existing workflows so daily operations stay consistent. We maintain a 91% annualized retention rate along with a 3.2% candidate selectivity rate to support stability over time. The approach reduces disruption from frequent changes in staffing.

Our work also covers data handling and patient-related administrative processes that align with local market requirements. We keep the emphasis on steady performance so the core functions continue without constant adjustment.

Key Highlights:

• Maintains high retention for operational continuity
• Applies selective hiring standards for quality fits
• Supports direct integration into existing systems
• Focuses on long-term stability in routine tasks

Services:

• Healthcare back office outsourcing 
• Medical billing support
• Claims processing
• Data entry and record management
• Patient administrative assistance
• Revenue cycle coordination

Contact Information:

• Website: www.neowork.com
• LinkedIn: www.linkedin.com/company/neoworkteam
• Facebook: www.facebook.com/neoworkteam
• Instagram: www.instagram.com/neoworkteam

2. Valenta

Valenta helps healthcare providers automate revenue cycle claims and patient data workflows that take up administrative capacity. The company deploys AI-powered digital assistants for eligibility verification claims processing prior authorization and denial management. They keep clinical judgment with the client staff through a human-in-the-loop model. Valenta also offers virtual staffing for billing specialists prior auth coordinators and RCM analysts. The agency integrates with existing EHR and billing platforms without major disruption. They focus on reducing manual data entry and documentation loads so internal resources can shift toward patient care. Valenta maps current processes first then deploys and optimizes the automated workflows over time.

Key Highlights:

• Automates high-volume RCM tasks with human oversight
• Supports eligibility and claims handling
• Integrates with existing EHR platforms
• Provides virtual staffing for specialized roles
• Tracks denial rates and processing metrics

Services:

• Eligibility verification
• Claims processing
• Prior authorization
• Denial management
• Patient data workflows
• Virtual staffing for RCM roles

Contact Information:

• Website: valenta.io
• Phone: +57 3017459002
• Email: info@valenta.io
• Address: 377 Valley Road, Clifton, New Jersey 07013
• LinkedIn: www.linkedin.com/company/valenta
• Facebook: www.facebook.com/Valenta.io
• Twitter: x.com/Valenta_io
• Instagram: www.instagram.com/valenta.io

3. Solvo

Solvo provides remote healthcare solutions that connect practices with medical support professionals ready to handle key operational needs. The company focuses on clinic support staff roles along with medical data management tasks that keep records organized and accessible. They also supply medical coders and billers who process claims and handle related documentation. Solvo sources talent based on specific requirements then screens applicants through interviews and skills testing. The agency onboards selected professionals using the client's own systems so they integrate smoothly. They cover human resources functions in medical settings as part of building dedicated support teams. The company works with practices that need consistent help with these back office areas without shifting full control away from internal leadership.

Key Highlights:

• Sources talent matched to healthcare support roles
• Screens candidates through interviews and testing
• Onboards professionals into client systems
• Handles medical data management needs
• Supplies clinic support staff

Services:

• Medical data management
• Clinic support staff
• Medical coders and billers
• Human resources for medical settings

Contact Information:

• Website: solvoglobal.com
• Phone: +1 (833) 413-1546
• Email: sales@solvoglobal.com
• Address: 1475 S. Price Rd., Chandler, AZ 85286
• LinkedIn: www.linkedin.com/company/solvo-global
• Facebook: www.facebook.com/hiresolvohr
• Twitter: x.com/globalsolvo
• Instagram: www.instagram.com/solvo_global

4. Nearbridge

Nearbridge connects U.S. healthcare organizations with bilingual professionals specialized in healthcare BPO from Colombia. The company recruits, vets, and integrates dedicated talent into existing workflows for medical billing and coding. They also cover revenue cycle management along with telehealth support and back-office administration. Nearbridge professionals work inside the client's tools and follow established protocols so decision-making stays with the organization. The agency trains talent on HIPAA requirements and healthcare data security standards. They source certified specialists ready for billing cycles and related tasks. The company supports private clinics, healthtech platforms, insurance providers, and telemedicine operations through these integrated teams. Nearbridge keeps the focus on strengthening operations rather than taking them over.

Key Highlights:

• Recruits and vets bilingual talent from Colombia
• Integrates professionals into client workflows
• Trains staff on HIPAA and data security
• Maintains client control over strategy
• Supports telehealth and administrative functions

Services:

• Medical billing and coding
• Revenue cycle management
• Telehealth support
• Back-office administration
• Patient support assistance
• Insurance verification

Contact Information:

• Website: nearbridgeglobal.com
• Phone: +1 (305) 602-4418
• Email: clientsolutions@nearbridgeglobal.com
• Address: 100 SE 2nd Street Suite 200, Miami, FL, 33131 Piso 38

5. ADEC Colombia

ADEC Colombia delivers BPO and call center outsourcing from Barranquilla nearshore to the U.S. The company supports healthcare providers with patient engagement across appointment scheduling, benefits verification, and post-care follow-up. They act as an extension of clinical teams for backoffice tasks, telemedicine assistance, customer service, and remote monitoring. ADEC Colombia also handles clinical and revenue cycle management along with care coordination, utilization review, and medical billing. The agency uses bilingual teams fluent in Spanish and English to create efficient patient interactions. They reduce administrative load for healthcare staff while keeping communication accurate and consistent. The company works across education, manufacturing, logistics, and other sectors but maintains strong focus on healthcare needs. ADEC Colombia positions itself as part of the care team rather than a separate provider.

Key Highlights:

• Operates from Barranquilla with bilingual teams
• Extends clinical teams for backoffice work
• Manages end-to-end patient interactions
• Supports post-care and benefits verification
• Delivers revenue cycle and medical billing help

Services:

• Appointment scheduling
• Benefits verification
• Post-care support
• Backoffice tasks
• Telemedicine assistance
• Medical billing
• Care coordination

Contact Information:

• Website: www.adec-innovations.com
• Email: colombia@adec-innovations.com
• Address: Unit 501-502, Centro Financiero, Cl. 74 #53-23, Nte. Centro Historico, Barranquilla, Atlántico, Colombia 080020
• LinkedIn: www.linkedin.com/company/adecinnovations
• Facebook: www.facebook.com/ADECInnovations
• Twitter: x.com/adecinnovations

6. Ameridial

Ameridial operates a medical call center in Colombia that delivers HIPAA-compliant English-Spanish healthcare support for payers, providers, and telehealth organizations. The company manages appointment scheduling and reminders through voice, SMS, and digital channels. They handle patient and member support that includes benefit verification and provider coordination. Ameridial also covers eligibility and claims support along with pharmacy assistance for refill reminders and insurance checks. The agency guides patients through telehealth setup and follow-up while running care management outreach for chronic conditions. Back-office healthcare services include data entry, document processing, and coding support under compliance controls. They serve healthcare payers, providers, pharmacies, wellness programs, and medtech companies with these functions. Ameridial focuses on reliable patient engagement that stays empathetic and efficient.

Key Highlights:

• Runs bilingual healthcare support from Colombia
• Aligns with U.S. time zones for real-time work
• Provides HIPAA-aligned infrastructure
• Handles claims and eligibility tasks
• Supports telehealth and care management

Services:

• Appointment scheduling and reminders
• Patient and member support
• Eligibility and claims support
• Pharmacy assistance
• Telehealth support
• Care management outreach
• Data entry and document processing
• Coding support

Contact Information:

• Website: www.ameridial.com
• Phone: (855) 200-9182
• Email: sales@ameridial.com
• Address: 3150 Holcomb Bridge, Suite 300, 3rd Floor, Norcross, GA 30071
• LinkedIn: www.linkedin.com/company/ameridial

7. SuperStaff

SuperStaff delivers back-office support through dedicated teams in Colombia and the Philippines that keep operations running smoothly. The company handles high-volume administrative tasks with a focus on accuracy and confidentiality for healthcare clients. They manage patient records, medical billing, and compliance-related work so providers can stay focused on care. SuperStaff also covers data entry, bookkeeping, and virtual assistance that support broader administrative needs. The agency uses trained professionals familiar with healthcare processes alongside logistics, e-commerce, finance, and legal requirements. They maintain secure infrastructure and adaptable workflows that scale with client demand. SuperStaff combines skilled staff with automation tools to reduce manual effort while preserving quality. The company helps organizations free internal teams from repetitive back-office demands.

Key Highlights:

• Operates teams in Colombia for back-office work
• Maintains accuracy in documentation and reporting
• Supports healthcare patient records and billing
• Scales operations with flexible staffing
• Applies process automation to reduce manual tasks

Services:

• Patient records management
• Medical billing support
• Data entry
• Bookkeeping
• Virtual assistance
• Compliance-related administration

Contact Information:

• Website: www.superstaff.com
• Phone: 415-651-7494
• Email: info@superstaff.com
• Address: Cl. 17 #43 F – 287, El Poblado, Medellín
• LinkedIn: www.linkedin.com/company/superstaffoutsourcing
• Facebook: www.facebook.com/SuperStaffOutsourcing
• Twitter: x.com/SuperStaffBPO

8. Fusion CX

Fusion CX delivers healthcare BPO support that covers patient and member engagement along with administrative back-office functions. The company manages appointment scheduling, insurance verification, medical billing and claims assistance. They also handle prior authorization prescription support and enrollment processes for providers, payers and related organizations. Fusion CX provides omnichannel interactions that include patient follow-up and care coordination tasks. The agency maintains compliance-focused handling of sensitive data across these activities. They support medical device related inquiries and technical assistance as part of broader healthcare operations. Fusion CX works across the care continuum to keep administrative loads manageable while preserving consistency in daily processes.

Key Highlights:

• Supports patient and member engagement
• Handles insurance verification and billing assistance
• Manages claims and prior authorization work
• Covers appointment scheduling and follow-up
• Maintains compliance-focused data handling

Services:

• Appointment scheduling
• Insurance verification
• Medical billing support
• Claims processing
• Prior authorization
• Prescription assistance
• Patient and member support
• Enrollment and billing coordination

Contact Information:

• Website: www.fusioncx.com
• Phone: +18552009168
• Email: contact@fusioncx.com 
• Address: Edificio Camacol, Cl. 49B #21, Laureles – Estadio, Medellin, Antioquia, Colombia

• LinkedIn: www.linkedin.com/company/fusioncx-official
• Facebook: www.facebook.com/FusionCX
• Twitter: x.com/fusion_cx
• Instagram: www.instagram.com/fusioncxofficial

9. Solsync

Solsync delivers outsourcing solutions and optimized processes by providing the right personnel for company needs. The company focuses on health among its core industries and supplies staff for data entry invoicing and billing. They also cover accounting and collections along with client support agents and virtual assistants. Solsync manages the full hiring flow from initial discussion of requirements through profile selection testing and introduction of chosen personnel. The agency handles recruitment hiring and ongoing training plus supervision so teams stay effective. They streamline the search for ideal staff and keep the partnership focused on growth. Solsync works with organizations that need consistent administrative help in health-related operations without taking over internal direction.

Key Highlights:

• Supplies personnel for health industry needs
• Manages recruitment hiring and training
• Handles profile selection and testing
• Provides ongoing supervision
• Covers data entry and billing support

Services:

• Data entry
• Invoicing and billing
• Accounting and collections
• Client support agents
• Virtual assistants
• Remote recruiters

Contact Information:

• Website: solsync.co
• Phone: +57 300 6199936
• Email: info@solsync.co
• Address: Cra. 51 #49-31, Villa Paula, Itagüi Colombia
• LinkedIn: www.linkedin.com/company/solsyncco
• Instagram: www.instagram.com/solsync.co

10. Connext

Connext helps healthcare organizations build revenue cycle management teams through an employer of record and co-management model. The company supports front-end tasks such as insurance verification eligibility checks, patient scheduling and prior authorization. They also cover mid-cycle work including medical coding support charge entry claims submission and documentation review. Connext handles back-end functions like denial management accounts receivable follow-up payment posting and collections support. The agency manages recruitment HR administration payroll compliance and facility support while clients keep oversight of workflows. They provide access to professionals experienced in healthcare administration, medical billing and claims management. Connext creates a structure that lets teams operate as an extension of internal staff. The company focuses on scalable staffing for these revenue cycle needs.

Key Highlights:

• Builds RCM teams with employer of record support
• Uses co-management model
• Covers front mid and back-end revenue cycle tasks
• Manages recruitment payroll and compliance
• Supports secure operational infrastructure

Services:

• Insurance verification
• Patient scheduling
• Medical coding support
• Claims submission
• Denial management
• Accounts receivable follow-up
• Payment posting

Contact Information:

• Website: www.connextglobal.com
• Phone: +1 (808) 468-6733
• Email: infosec@connextglobal.com
• Address: Edificio Villorio Building, Calle 66 # 11 – 50, Floor 7, Chapinero, Bogotá 110211
• LinkedIn: www.linkedin.com/company/connextglobalsolutions
• Twitter: x.com/connextph
• Instagram: www.instagram.com/connextglobalsolutions

11. Outsourced

Outsourced provides full-time dedicated healthcare staff tailored to hospital telemedicine or medical billing operations. The company supplies professionals for medical billing and coding roles along with health information management tasks. They also cover medical claims processing and clinical data support. Outsourced handles administrative support including medical virtual assistants and scheduling coordinators. The agency manages transcription and documentation needs as well as quality assurance functions. They ensure staff receive training focused on secure and compliant operations. Outsourced builds teams that tackle claim-related challenges while clients retain full control over management. The company focuses on matching expertise to specific healthcare administrative requirements.

Key Highlights:

• Supplies dedicated healthcare staff
• Covers medical billing and coding roles
• Handles health information management
• Manages claims processing and clinical support
• Provides administrative and transcription help

Services:

• Medical billing and coding
• Health information management
• Medical claims processing
• Clinical data support
• Administrative support
• Transcription and documentation
• Quality assurance

Contact Information:

• Website: outsourced.co
• Phone: +61 2 8103 3124
• Email: contact@outsourced.co
• Address: Calle 7D #43A-40. Medellín, Antioquia 050022
• LinkedIn: www.linkedin.com/company/outsourced-quality-assured-services
• Facebook: www.facebook.com/outsourcedcareers

12. KMC Solutions

KMC Solutions enables healthcare organizations and biotech firms to build structured support teams under a compliant employment model. The company manages employment contracts payroll and HR governance while clients retain control over workflows and performance. They support research coordination data operations and regulatory documentation needs. KMC Solutions also covers finance administration and operational roles. The agency helps expand data management and reporting capacity for clinical and administrative workloads. They provide options for professional offices or hybrid setups. KMC Solutions focuses on scalable operational support that lets scientific and healthcare teams concentrate on core activities. The company reduces employment-related administrative burdens through structured local compliance.

Key Highlights:

• Builds dedicated support teams under client direction
• Manages employment contracts and payroll
• Supports research and data operations
• Handles regulatory documentation
• Offers flexible workforce models

Services:

• Medical billing support
• Medical records coordination
• Patient service representation
• Clinical operations assistance
• Finance administration
• Regulatory documentation
• Data management

Contact Information:

• Website: kmc.solutions 
• Phone: +57 6019159939
• Address: Cerca del Parque de la 93, Edificio Ecotek, Cl. 99 #10-57, Chapinero, Bogotá, Cundinamarca, Colombia
• LinkedIn: www.linkedin.com/company/kmc-solutions-inc
• Facebook: www.facebook.com/kmcsolutionsPH
• Instagram: www.instagram.com/kmcsolutions

13. Atento

Atento supports the healthcare ecosystem with end-to-end customer experience work built for regulated environments. The company handles member and patient support covering benefits eligibility claims status billing and scheduling. They also manage provider services such as verification authorizations and documentation follow-up. Atento covers revenue cycle support including billing questions, payment assistance and back-office workflows. The agency delivers omnichannel engagement across voice chat email and messaging. They combine human expertise with automation to reduce friction at key touchpoints. Atento focuses on consistent interactions that address operational strain and compliance needs. The company works across high-volume healthcare interactions while maintaining quality standards.

Key Highlights:

• Supports member and patient interactions
• Handles provider verification and authorizations
• Covers revenue cycle and billing questions
• Delivers omnichannel engagement
• Includes operations and quality practices

Services:

• Benefits and eligibility support
• Claims status and billing assistance
• Appointment scheduling
• Provider services
• Revenue cycle workflows
• Omnichannel customer experience

Contact Information:

• Website: atento.com
• Address: Cl. 67 #12-35, Bogotá
• LinkedIn: www.linkedin.com/company/atento

14. Auxis

Auxis provides revenue cycle management outsourcing for healthcare organizations that need support with administrative and financial processes. The company handles insurance verification, prior authorization benefits determination and coding work. They also manage claims processing follow-ups, denial resolution billing and collections. Auxis integrates automation into these workflows to reduce manual effort while keeping operations aligned with existing systems. The agency focuses on streamlining payment applications, medical claims management and accounts receivable tasks. They work with providers seeking consistent handling of complex back-office functions so internal staff can concentrate on patient-related priorities. Auxis maps processes then delivers ongoing support that covers the full revenue cycle without shifting strategic control.

Key Highlights:

• Focuses on revenue cycle management for healthcare
• Supports insurance verification and prior authorization
• Handles claims processing and denial resolution
• Integrates automation into administrative workflows
• Covers billing collections and accounts receivable

Services:

• Insurance verification
• Prior authorization
• Medical coding
• Claims processing
• Denial management
• Billing and collections
• Payment applications

Contact Information:

• Website: www.auxis.com
• Phone: (+57) 601 580 1473
• Address: Bogota, Avenida calle 26 #92-32 / Centro Empresarial Connecta 26 / Edificio G4-G5 / Piso 5 / Oficina 503
• LinkedIn: www.linkedin.com/company/auxis
• Facebook: www.facebook.com/AuxisConsulting
• Twitter: x.com/Auxis

15. ContactPoint 360

ContactPoint 360 delivers healthcare BPO services focused on provider and member engagement along with billing customer care and collections. The company handles appointment scheduling, prescription refills, patient engagement and remote patient monitoring support. They manage the full claims process with attention to compliance and operational flow. ContactPoint 360 also covers patient retention follow-up and back-office administrative tasks. The agency uses skilled clinical and operational staff to keep interactions responsive across channels. They maintain data security measures and audit practices suited to healthcare requirements. ContactPoint 360 works with healthcare service organizations providers and payers to streamline these functions.

Key Highlights:

• Supports provider member and patient engagement
• Handles claims management end to end
• Includes clinical expertise in operations
• Maintains data security and compliance practices
• Offers flexible engagement options

Services:

• Claims management
• Appointment scheduling
• Patient engagement and follow-up
• Prescription refill support
• Remote patient monitoring assistance
• Back-office administrative support
• Billing and collections

Contact Information:

• Website: contactpoint360.com
• Email: sales@contactpoint360.com
• Address: Porto 100 Building Av. Cra. 45 #97-50 6th Floor, Bogotá, Colombia
• LinkedIn: www.linkedin.com/company/contact-point-360
• Facebook: www.facebook.com/ContactPoint360Company
• Twitter: x.com/CPoint360

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Conclusion

Picking a partner for healthcare back office work in Colombia isn’t about finding some perfect match that ticks every box. It’s more about matching the specific mix of billing accuracy, claims handling, coding support, and day-to-day admin capacity that a practice or payer actually needs right now. Some setups lean heavier on revenue cycle pieces, others on scheduling or data management, and the right fit shifts depending on volume, compliance demands, and how much oversight the internal team wants to keep.

What stands out after looking across the options is how consistently the focus stays on freeing clinical staff from the repetitive load without handing over strategic control. Time-zone overlap and bilingual capability help with that continuity, but the real difference often comes down to how cleanly the outsourced side plugs into existing systems and workflows. Costs drop, yes, but the quieter gain is fewer denials aging out and less burnout on the admin side.

In the end it comes down to clarity on the current bottlenecks. Once those are mapped, the available providers make it straightforward to scale the back office without rebuilding everything from scratch.

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