Bangalore has become a major delivery center for healthcare business process outsourcing, especially in revenue cycle management, medical coding, claims, patient support, and payer operations. Buyers in this sector often need more than labor capacity: process controls, healthcare domain knowledge, secure data handling, and integration with existing systems all shape day-to-day performance. Automation and AI now sit alongside human teams in areas such as denial management, coding review, member services, and care coordination. The strongest match depends on the workflow being outsourced, the level of healthcare specialization required, and whether the engagement needs a local delivery center or a distributed operating model.

1. NeoWork

NeoWork builds dedicated remote teams and managed operations for healthcare organizations that need support across claims, scheduling, patient communication, billing-related administration, data work, and care coordination. Teams can be structured as individual specialists working inside a client's process or as managed groups with workforce planning, quality assurance, reporting, and operational oversight.

For healthcare organizations in Bangalore, the model offers a way to add India-based operational capacity without creating another internal delivery unit. NeoWork handles recruitment, benefits, training, and ongoing teammate engagement while staff work within the client's tools and procedures. The company reports a 91% annualized teammate retention rate and a 3.2% candidate selectivity rate, which is relevant when process knowledge and continuity matter.

Key Facts

• Best for: Healthcare and healthtech teams seeking dedicated remote operational staff
• Core services: Healthcare BPO, claims administration, patient support, appointment scheduling, billing support, data processing
• Delivery model: Individual specialists or managed teams integrated with client workflows
• India coverage: Healthcare BPO and customer service teams available in India
• Notable strength: 91% annualized teammate retention rate and 3.2% candidate selectivity rate

Contact Information

• Website: www.neowork.com
• LinkedIn: www.linkedin.com/company/neoworkteam
• Instagram: www.instagram.com/neoworkteam
• Facebook: www.facebook.com/neoworkteam

2. Omega Healthcare

Omega Healthcare focuses on healthcare revenue cycle, health information management, clinical operations, and related technology-enabled services for providers, payers, life sciences companies, and other healthcare organizations. Its RCM work covers front-, middle-, and back-office workflows, while its broader portfolio includes medical coding, clinical documentation, payer operations, care coordination, and health data services.

Bangalore is an established delivery market for Omega. Current career pages reference multiple operations centers in the city supporting inpatient coding, revenue integrity, and specialized healthcare operations. The combination of healthcare-focused operational depth and a sizable Bangalore delivery base makes Omega relevant to organizations outsourcing complex RCM, coding, or health information workflows at scale.

Key Facts

• Best for: Providers and payers outsourcing RCM, coding, or health information workflows
• Core services: Revenue cycle management, medical coding, clinical documentation, payer operations, care coordination
• Specialization: Healthcare operations and technology-enabled services
• Location: Multiple operations centers in Bangalore, Karnataka
• Notable strength: Bangalore teams support coding, revenue integrity, and specialized healthcare operations

Contact Information

• Website: www.omegahms.com
• LinkedIn: www.linkedin.com/company/omega-healthcare-management-services
• Twitter: x.com/Omega_HMS

3. Sagility

Sagility is a healthcare-focused business process and technology services company serving payers and providers. Its operations cover claims, member and provider services, clinical functions, payment integrity, care management, utilization workflows, and provider revenue cycle activities, supported by technology and process automation.

The company has a registered office at AMR Tech Park in Bommanahalli, Bengaluru, and its current services materials reference Bangalore delivery teams. Sagility is particularly relevant to health plans and large healthcare organizations that need a provider with a narrow industry focus rather than a broad multi-industry BPO model.

Key Facts

• Best for: Health plans and providers with large-scale healthcare operations
• Core services: Claims, member and provider services, clinical operations, payment integrity, revenue cycle support
• Specialization: Healthcare operations for payers and providers
• Location: No. 23 & 24, AMR Tech Park, Building 2A, Bommanahalli, Bengaluru 560068
• Notable strength: Healthcare-focused operating model across administrative, clinical, and engagement functions

Contact Information

• Website: sagility.com
• Address: SEZ Tower #F, 9th Floor, Global Village, IT Sector SEZ, Pattanagere/Mylasandra, RVCE Post, Bangalore – 560059
• LinkedIn: www.linkedin.com/company/sagility
• Instagram: www.instagram.com/sagility
• Facebook: www.facebook.com/SagilityHealth
• Twitter: x.com/SagilityHealth

4. Access Healthcare

Access Healthcare delivers revenue cycle services for healthcare providers, combining operational teams with automation and analytics. Its portfolio spans patient scheduling, eligibility, prior authorization, registration, coding, clinical documentation improvement, charge capture, remittance processing, accounts receivable, denial management, credentialing, and revenue cycle process automation.

The company operates in Bengaluru from Bellandur on Outer Ring Road. Its operating model is centered on provider revenue cycle performance, making it relevant to hospitals, health systems, physician groups, and RCM partners that want a specialist team for front-, mid-, and back-office revenue cycle work.

Key Facts

• Best for: Healthcare providers and RCM partners outsourcing revenue cycle functions
• Core services: Patient access, medical coding, clinical documentation, accounts receivable, denial management
• Specialization: Technology-enabled end-to-end revenue cycle management
• Location: WeWork, No. 78/9, Outer Ring Road, Bellandur Village, Bengaluru 560103
• Notable strength: Automation and analytics embedded across revenue cycle workflows

Contact Information

• Website: www.accesshealthcare.com
• Email: info@accesshealthcare.com
• Phone: (975) 111-0091
• Address: WeWork, No. 78/9, Outer Ring Road, Bellandur Village, Varthur Hobli, Bengaluru, Karnataka - 560103
• LinkedIn: www.linkedin.com/company/accesshealthcare
• Instagram: www.instagram.com/accesshealthcareglobal
• Facebook: www.facebook.com/accesshealthcareindia

5. Vee Healthtek

Vee Healthtek is a healthcare revenue cycle partner with services across front-office, mid-office, and back-office functions. The portfolio includes patient access, scheduling, eligibility, prior authorization, medical coding, clinical documentation, revenue integrity, claims validation, accounts receivable follow-up, denials, underpayment recovery, payment posting, and patient collections.

Bengaluru is a major part of its delivery footprint. Vee Healthtek lists delivery centers in Ashok Nagar and Karle Town Center, supported by shared quality, security, governance, and performance standards across its network. This makes it relevant for provider organizations seeking a healthcare-specialist BPO with substantial RCM delivery capacity in the city.

Key Facts

• Best for: Hospitals and provider organizations outsourcing full-cycle RCM
• Core services: Patient access, medical coding, revenue integrity, A/R follow-up, denials, payment posting
• Specialization: Front-, mid-, and back-office revenue cycle management
• Location: Delivery centers in Ashok Nagar and Karle Town Center, Bengaluru
• Notable strength: Connected delivery model spanning the full provider revenue cycle

Contact Information

• Website: www.veehealthtek.com
• Phone: 646-837-0837
• Address: #71, Sona Towers, Millers Road, Bengaluru, Karnataka 560 052
• LinkedIn: www.linkedin.com/company/vee-healthtek
• Instagram: www.instagram.com/veehealthtek

6. Flatworld Solutions

Flatworld Solutions runs a broad healthcare BPO practice within a larger multi-service outsourcing organization. Its healthcare work includes medical billing, coding, claims processing, payment posting, charge entry, records indexing, eligibility verification, transcription, patient onboarding, and other back-office processes for providers, insurers, medical billing firms, and related healthcare businesses.

Flatworld lists several Bangalore locations, including Kothanur, Dodda Banaswadi, and Infantry Road. The company is useful for buyers that want healthcare administration alongside adjacent outsourcing capabilities such as data processing, customer support, or technology services under one provider.

Key Facts

• Best for: Healthcare teams combining administrative outsourcing with broader support services
• Core services: Medical billing, coding, claims processing, payment posting, records indexing, eligibility verification
• Specialization: Healthcare BPO within a multi-service outsourcing model
• Location: Multiple Bangalore offices, including Kothanur and Dodda Banaswadi
• Notable strength: Healthcare back-office work can be combined with data, customer support, and technology services

Contact Information

• Website: www.flatworldsolutions.com
• Email: info2@flatworldsolutions.com
• Phone: 800-514-7456
• Address: No.6, Banaswadi Main Road, Dodda Banaswadi, Bangalore - 560 043
• LinkedIn: www.linkedin.com/company/flatworld-solutions
• Instagram: www.instagram.com/flatworldsolutions
• Facebook: www.facebook.com/people/Flatworld-Solutions/100083043685200
• Twitter: x.com/flatworldsols

7. Invensis

Invensis provides healthcare BPO services covering medical billing and coding, claims processing, payment posting, medical records indexing, data entry, accounts receivable, patient support, and healthcare call center work. Its service portfolio also includes insurance verification, scheduling, denial follow-up, and claims administration, giving buyers a mix of back-office and patient-facing support.

The company operates from JP Nagar in Bangalore and publishes a local India phone number for business contact. This combination suits healthcare organizations that want transaction processing and contact-center support from the same outsourcing partner.

Key Facts

• Best for: Providers needing both healthcare back-office and patient support operations
• Core services: Medical billing, coding, claims processing, A/R, payment posting, patient support
• Specialization: Healthcare BPO and medical call center services
• Location: #1321, Sarakki Extension, JP Nagar 2nd Phase, Bangalore 560078
• Notable strength: Healthcare transaction processing and call center support under one provider

Contact Information

• Website: www.invensis.net
• Email: sales@invensis.net
• Phone: +91 80 2659 5899
• Address: #1321, Sarakki Extension 15th Cross, 100 Feet Ring Road, JP Nagar 2nd Phase, Marenahalli, Bangalore - 560 078
• LinkedIn: www.linkedin.com/company/invensistech
• Twitter: x.com/Invensis

8. Trupp Global

Trupp Global offers healthcare BPO from Bengaluru, handling charge entry, payment posting, accounts receivable, medical coding, denial management, and medical records indexing. These are practical back-office processes that sit close to the core revenue cycle, and the company describes its healthcare delivery as HIPAA-compliant.

The company is based in Kasturi Nagar, Bengaluru, and publishes local sales contact details. Its defined healthcare scope makes Trupp particularly relevant to teams seeking a focused outsourced operations partner for specific billing and administrative queues.

Key Facts

• Best for: Healthcare teams outsourcing defined billing and administrative work queues
• Core services: Charge entry, payment posting, A/R, medical coding, denial management, records indexing
• Specialization: Healthcare back-office BPO
• Location: #2HM-201, 2nd Main, Kasturi Nagar, Bengaluru 560043
• Notable strength: Focused healthcare administrative processes delivered from Bengaluru

Contact Information

• Website: www.truppglobal.com
• Email: sales@truppglobal.com
• Phone: +91-80-41227522
• Address: #2HM-201, 2nd Main, Kasturi Nagar, Bengaluru – 560043, India
• LinkedIn: www.linkedin.com/company/trupp-global-technologies-pvt-ltd
• Instagram: www.instagram.com/truppglobalbpo
• Facebook: www.facebook.com/TruppGlobal
• Twitter: x.com/Trupp4global

9. Infosys BPM

Infosys BPM supports payers, providers, and health plans through healthcare BPO services covering claims management, provider and network management, member management, plan and benefits administration, care management, medical management, clinical services, customer experience, and business analytics. The company combines these workflows with broader technology, automation, and data capabilities.

Bengaluru is one of Infosys BPM's core India locations, with facilities in Electronic City and Northgate. Its healthcare offering is a natural fit for large enterprises that need high-volume operations integrated with IT, analytics, or process transformation work across multiple functions.

Key Facts

• Best for: Large health plans and healthcare enterprises with multi-function BPO requirements
• Core services: Claims, provider management, member management, benefits, clinical services, analytics
• Specialization: Integrated IT and BPM for healthcare
• Location: Multiple Bengaluru facilities, including Electronic City and Northgate
• Notable strength: Healthcare operations can be integrated with automation, analytics, and broader technology services

Contact Information

• Website: www.infosysbpm.com
• Phone: +91 80 2852 2405
• Address: Plot no 26/3, 26/4, 26/6, Electronics City, Hosur Road Bengaluru​ - 560 100
• LinkedIn: www.linkedin.com/company/infosys-bpm
• Instagram: www.instagram.com/infosysbpm
• Facebook: www.facebook.com/InfosysBPM
• Twitter: x.com/infosysbpm

10. Firstsource

Firstsource works across healthcare payer and provider operations. On the provider side, its current model spans patient access, revenue integrity, and revenue recovery, including scheduling, eligibility, prior authorization, coding, denial management, accounts receivable, underpayment recovery, and collections. For health plans, it also supports claims, enrollment, appeals, member engagement, and provider operations.

The company lists two Bengaluru facilities, including Brigade Tech Gardens and Brigade Tech Park. This gives hospitals, health systems, specialty practices, and payers access to a local delivery footprint backed by healthcare-focused process and technology capabilities.

Key Facts

• Best for: Providers and payers seeking scaled healthcare operations
• Core services: Patient access, coding, denials, A/R, claims, enrollment, appeals, member support
• Specialization: Provider revenue cycle and health plan operations
• Location: Bengaluru facilities at Brigade Tech Gardens and Brigade Tech Park
• Notable strength: Coverage across both provider and payer operating models

Contact Information

• Website: www.firstsource.com
• Address: 2nd Floor, Tower B, Brigade Tech park, Pattandur Agrahara Village, Whitefield road, Bangalore Karnataka - 560066
• LinkedIn: www.linkedin.com/company/firstsource-solutions-limited
• Instagram: www.instagram.com/firstsourceglobal
• Facebook: www.facebook.com/firstsource
• Twitter: x.com/firstsource

11. Genpact

Genpact combines healthcare operations with data, analytics, AI, and broader enterprise services for payers, providers, pharmacies, and healthtech firms. Its healthcare portfolio includes revenue cycle management, customer care, data services, finance and accounting, clinical case management, and healthcare decision intelligence.

Genpact maintains several Bangalore offices across Electronic City, Bellandur, and Koramangala. The model is well suited to enterprise healthcare organizations that want operational outsourcing connected to analytics, automation, and process redesign rather than a single isolated back-office function.

Key Facts

• Best for: Enterprise healthcare organizations combining operations with analytics and automation
• Core services: Revenue cycle management, customer care, data services, finance and accounting, case management
• Specialization: Healthcare operations connected to AI and advanced analytics
• Location: Multiple Bangalore offices, including Electronic City, Bellandur, and Koramangala
• Notable strength: Operational outsourcing integrated with enterprise data and process transformation

Contact Information

• Website: www.genpact.com
• Email: DPO.Genpact@Genpact.com
• Phone: +91 685 119 6322
• Address: Building 2, Amane Bellandur Khane Village Varthur Hobli, Bangalore East Taluk Survey no. 143/2, 144/1/2, 146/1/2, 147/1/2/3/4/5/6 Bangalore, Karnataka - 560037
• LinkedIn: www.linkedin.com/company/genpact
• Instagram: www.instagram.com/genpact_global
• Facebook: www.facebook.com/ProudToBeGenpact
• Twitter: x.com/genpact

12. Sutherland

Sutherland serves healthcare providers, payers, MedTech companies, and healthcare software businesses with digital operations and business process services. Provider offerings include revenue cycle management, patient access, credentialing, health information management, coding, denials, billing, collections, and contact center work, while payer services cover claims, enrollment, eligibility, provider experience, and related operations.

The company has multiple Bangalore locations, including Bharatiya City, RMZ Galleria, Brookefield, and North Gate. This footprint supports buyers that need a large delivery organization able to combine healthcare operations with customer experience, automation, and digital engineering.

Key Facts

• Best for: Healthcare organizations combining BPO, customer experience, and automation
• Core services: RCM, patient access, coding, credentialing, claims, member and provider services
• Specialization: Digital healthcare operations for payers and providers
• Location: Multiple Bangalore facilities, including Bharatiya City, RMZ Galleria, Brookefield, and North Gate
• Notable strength: Healthcare operations supported by automation and digital engineering

Contact Information

• Website: www.sutherlandglobal.com
• Phone: +91-44-7101-7886
• Email: marketing@sutherlandglobal.com
• Address: Milestone Buildcon Pvt Ltd Office Block No. 1, 9th Floor Bharatiya Centre of Information Technology (BCIT) Bharatiya City, Thanisandra Main Road Bangalore, 560064
• LinkedIn: www.linkedin.com/company/sutherland-global
• Facebook: www.facebook.com/SutherlandGlobal
• Twitter: x.com/SutherlandCorp

13. WNS (Part of Capgemini)

WNS, now part of Capgemini, provides healthcare BPM for both providers and payers. Provider services include administration, revenue cycle management, telehealth, digital customer experience, and clinical process management, while payer capabilities cover claims, benefits administration, provider lifecycle management, clinical programs, member services, enrollment, and care management.

Its Bangalore operation is based at RMZ Centennial in Whitefield. WNS is particularly relevant to organizations that need healthcare process outsourcing supported by clinical talent, analytics, automation, and specialized RCM expertise across both administrative and clinical workflows.

Key Facts

• Best for: Payers and providers with complex administrative and clinical process needs
• Core services: RCM, claims, benefits administration, provider lifecycle, care management, member services
• Specialization: Healthcare BPM combining clinical and administrative operations
• Location: Plot 8A, RMZ Centennial, Kundalahalli Main Road, Whitefield, Bangalore 560048
• Notable strength: Healthcare operations supported by clinical specialists, analytics, and automation

Contact Information

• Website: www.wns.com
• Phone: +91 22 6826 2100
• Address: Plot 8A, RMZ Centennial, Kundalahalli Main Road, Whitefield, Bangalore – 560 048
• LinkedIn: www.linkedin.com/company/wns-global-services
• Instagram: www.instagram.com/wnsvibe
• Facebook: www.facebook.com/wnsglobalservices
• Twitter: x.com/wnsholdings

14. EXL

EXL's Health and Life Sciences practice supports payers and providers with data-led operations, clinical services, payment integrity, risk adjustment, customer experience, and revenue-cycle-related work. Provider solutions include contact center operations, utilization management, clinical and non-clinical capacity services, payment posting, denial management, and insurance accounts receivable follow-up.

EXL lists a Bangalore office at Embassy Tech Village on Outer Ring Road. The company's blend of healthcare operations, analytics, and AI is geared toward organizations that want outsourced execution tied closely to data, payment accuracy, and clinical or financial decision support.

Key Facts

• Best for: Payers and providers with data-intensive healthcare operations
• Core services: Clinical services, payment integrity, risk adjustment, customer experience, RCM support
• Specialization: Healthcare operations combined with data and AI
• Location: Tower 2D, Phase-1 SEZ, Embassy Tech Village, Outer Ring Road, Bangalore 560103
• Notable strength: Operational delivery linked to healthcare analytics and payment accuracy

Contact Information

• Website: www.exlservice.com
• Phone: +1212 - 277 - 7100
• Address: Tower 2D, Phase-1(SEZ) Embassy Tech Village Deverabeesanahalli, Outer Ring Road Bangalore-560 103, Karnataka, India
• LinkedIn: www.linkedin.com/company/exl-service
• Instagram: www.instagram.com/exl_service
• Facebook: www.facebook.com/ExlService
• Twitter: x.com/exl_service

15. Concentrix

Concentrix supports healthcare organizations through clinical and non-clinical service operations, patient and member engagement, care coordination, utilization management, and customer experience. Its clinical services model combines licensed and non-clinical staff with technology to support patient journeys before, during, and after care.

Bangalore is one of Concentrix's listed locations in India. Its local footprint and large customer operations background make it relevant to healthcare providers and payers looking for patient support, member services, care coordination, and other high-volume engagement work alongside process automation.

Key Facts

• Best for: Healthcare organizations with patient, member, and care coordination workloads
• Core services: Patient support, care coordination, utilization management, member services, customer experience
• Specialization: Clinical and non-clinical healthcare service operations
• Location: Bangalore, Karnataka
• Notable strength: Large-scale engagement operations supported by healthcare clinical services

Contact Information

• Website: www.concentrix.com
• Phone: +18007470583
• LinkedIn: www.linkedin.com/company/concentrix
• Instagram: www.instagram.com/concentrix
• Facebook: www.facebook.com/people/Concentrix/100064784884066
• Twitter: x.com/concentrix

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Conclusion

Healthcare BPO in Bangalore is moving beyond labor-intensive transaction processing toward workflows that combine domain expertise, automation, analytics, and tighter integration with clinical and financial systems. Revenue cycle management remains a major outsourcing use case, but payer operations, patient access, member support, care coordination, and data work are increasingly part of the same operating conversation. Buyers should define the process boundary carefully, including which tasks require clinical judgment, which can be standardized, and which must remain under direct internal control. Security, compliance, workflow visibility, training quality, and continuity of staff can matter as much as unit cost in healthcare operations. The most durable outsourcing relationships are usually built around clear ownership, measurable service levels, and operating models that fit the organization's existing systems and governance.

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