Healthcare BPO in Hyderabad is closely tied to the city's large technology and life sciences ecosystem, with providers handling revenue cycle management, medical billing, coding, claims, patient access, and administrative support for hospitals, physician groups, health plans, and healthtech companies. Buyers usually need to look beyond headcount and price because medical workflows depend on coding accuracy, payer-specific processes, data protection, and stable quality controls. Hyderabad has both specialist RCM firms and global BPM companies with local delivery operations, giving healthcare organizations a range of engagement models from focused billing support to broad managed operations.

1. NeoWork

NeoWork provides managed outsourcing and staffing support for healthcare organizations, including patient communication, billing inquiry support, insurance verification, claims administration, documentation, credentialing, and back-office workflows. Its healthcare outsourcing model for India uses distributed teams that integrate with client processes, making it relevant to Hyderabad-based organizations that are comfortable using remote delivery for recurring operational work.

Clients can use individual specialists inside an existing structure or choose managed teams with additional workforce coordination, quality monitoring, and reporting. NeoWork's 91% annualized teammate retention rate and 3.2% candidate selectivity rate provide concrete indicators of workforce stability and selective hiring. That model gives healthcare organizations a way to add capacity around patient support and administrative workflows while keeping operational direction close to the internal team. The service mix also extends beyond healthcare administration into technical and data roles when an engagement needs broader support.

Key Facts

• Core services: Healthcare BPO, patient support, claims administration, billing support, insurance verification, documentation, credentialing
• Healthcare focus: Providers, clinics, healthtech companies, and other healthcare organizations
• Delivery coverage: India-based healthcare outsourcing through distributed teams
• Operating model: Individual specialists and managed teams

Contact Information

• Website: www.neowork.com
• LinkedIn: www.linkedin.com/company/neoworkteam
• Instagram: www.instagram.com/neoworkteam
• Facebook: www.facebook.com/neoworkteam

2. AGS Health

AGS Health focuses on revenue cycle management for healthcare providers. Its service scope covers patient access, health information management, medical coding, claims, accounts receivable, and related revenue cycle functions. The company operates an office in Kondapur, Hyderabad, placing a specialist healthcare financial operations provider directly in the city's outsourcing market.

The breadth of its RCM work makes AGS Health relevant for organizations that want several revenue cycle functions handled within one operating relationship rather than splitting coding, claims follow-up, and patient access across separate vendors. Its Hyderabad delivery presence also gives buyers a local option for work that depends on trained healthcare operations teams and repeatable process controls.

Key Facts

• Core services: Revenue cycle management, patient access, health information management, medical coding, claims, accounts receivable
• Healthcare focus: Hospitals, health systems, and other provider organizations
• Hyderabad presence: Western Pearl, Kondapur, Hyderabad
• Specialization: Healthcare revenue cycle operations

Contact Information

• Website: www.agshealth.com
• Email: info@agshealth.com
• Phone: 202-629-4100
• LinkedIn: www.linkedin.com/company/ags-health
• Instagram: www.instagram.com/ags.health
• Facebook: www.facebook.com/AGSHealthRCM
• Twitter: x.com/AGS_Health

3. Access Healthcare

Access Healthcare provides healthcare revenue cycle services and operates a delivery location in Hyderabad's Kondapur area. The company works across administrative and financial workflows that support healthcare providers, with services centered on revenue cycle operations and the large-scale processing needed to keep billing and collections moving.

Its Hyderabad operation is part of a broader delivery network built around healthcare outsourcing. That makes Access Healthcare a practical fit for provider organizations that need scalable teams for repeatable RCM work and prefer a company with an established local delivery footprint. The Hyderabad office is located near Kothaguda X Roads in Serilingampally, a major technology and business corridor.

Key Facts

• Core services: Healthcare revenue cycle management and related administrative operations
• Healthcare focus: Provider financial and administrative workflows
• Hyderabad presence: Kondapur, Serilingampally, Hyderabad
• Delivery model: Large-scale healthcare operations

Contact Information

• Website: www.accesshealthcare.com
• Email: info@accesshealthcare.com
• Phone: 6385085279
• Address: Trendset Jayabheri Connect, Survey no 5, Opp TCS E Park, near Kothaguda X roads, Kondapur Village, Serilingampally (M) Hyderabad, Telangana- 500084
• LinkedIn: www.linkedin.com/company/accesshealthcare
• Instagram: www.instagram.com/accesshealthcareglobal
• Facebook: www.facebook.com/accesshealthcareindia

4. Omega Healthcare

Omega Healthcare works across revenue cycle management and healthcare operations for provider, payer, clinical, and life sciences organizations. Its capabilities include medical coding and other revenue cycle functions, and the company maintains a Hyderabad capability center that supports healthcare delivery work from India.

The combination of RCM specialization and a sizable India operating model suits healthcare organizations that need structured outsourcing across high-volume processes. Hyderabad is one of Omega Healthcare's delivery locations, and current hiring in the city includes coding and revenue cycle related work. Buyers looking for a provider with both domain-specific teams and a multi-location delivery structure can evaluate Omega for broader operational programs.

Key Facts

• Core services: Revenue cycle management, medical coding, and healthcare operations
• Healthcare focus: Providers, payers, clinical organizations, and life sciences
• Hyderabad presence: Hyderabad capability center
• Specialization: Healthcare revenue cycle transformation

Contact Information

• Website: www.omegahms.com
• LinkedIn: www.linkedin.com/company/omega-healthcare-management-services
• Twitter: x.com/Omega_HMS

5. GeBBS Healthcare Solutions

GeBBS Healthcare Solutions provides revenue cycle management and risk adjustment services for healthcare organizations. Its Hyderabad delivery center was established to expand the company's RCM capacity in India, giving the city a direct role in GeBBS's healthcare operations network.

The company is oriented toward provider-side administrative and financial work rather than general-purpose outsourcing. That focus is useful for hospitals, health systems, and physician organizations that want a vendor built around healthcare processes. Hyderabad also gives GeBBS room to scale trained RCM teams, which matters when an engagement covers multiple functions or requires a larger operational footprint.

Key Facts

• Core services: Revenue cycle management and risk adjustment
• Healthcare focus: Hospitals, health systems, and provider organizations
• Hyderabad presence: Hyderabad delivery center
• Specialization: Scaled healthcare RCM operations

Contact Information

• Website: gebbs.com
• Phone: 022 3948 7300
• LinkedIn: www.linkedin.com/company/gebbs-healthcare-solutions
• Instagram: www.instagram.com/gebbs_healthcaresolutions
• Facebook: www.facebook.com/gebbshealthcaresolutionsinc
• Twitter: x.com/gebbshealthcare

6. IKS Health

IKS Health supports healthcare providers with full-cycle revenue operations. Its RCM work covers front-end functions such as eligibility and prior authorization, mid-cycle functions including coding and clinical documentation improvement, and back-end activities such as billing, denials, and collections.

The company has Hyderabad offices at NSL Arena in Uppal, placing part of its delivery organization within the city. IKS Health is relevant for provider groups that want one partner across several stages of the revenue cycle, especially when clinical documentation, coding, and financial workflows need to stay connected. Its healthcare-only orientation also keeps the service model focused on provider operations rather than broad horizontal BPO.

Key Facts

• Core services: Eligibility, prior authorization, coding, clinical documentation improvement, billing, denials, collections
• Healthcare focus: Provider organizations and medical practices
• Hyderabad presence: NSL Arena, Uppal, Hyderabad
• Specialization: Full-cycle revenue operations

Contact Information

• Website: ikshealth.com
• Email: press@ikshealth.com
• Phone: +91 22 3964 3205
• Address: 11th Floor, Tower-1, NSL Arena SEZ. IDA Uppal, Hyderabad – 500 039, Telangana, India
• LinkedIn: www.linkedin.com/company/ikshealth
• Instagram: www.instagram.com/iks_health
• Facebook: www.facebook.com/ikshealth
• Twitter: x.com/ikshealth

7. Infinx

Infinx provides revenue cycle services for hospitals, health systems, and physician groups. Its portfolio covers patient access and other front-end work as well as coding, billing, denials, accounts receivable, and broader revenue cycle operations. The company also supports healthcare contact center functions tied to the administrative side of patient and provider workflows.

Infinx has maintained operations in Hyderabad alongside other India delivery locations. The service mix makes it relevant to healthcare organizations that want to connect patient access with downstream billing and collections rather than treating each step as an isolated process. Its focus on revenue cycle work also gives buyers a more specialized alternative to broad multi-industry BPM companies.

Key Facts

• Core services: Patient access, coding, billing, denials, accounts receivable, revenue cycle management
• Healthcare focus: Hospitals, health systems, and physician groups
• Hyderabad presence: Hyderabad delivery operations
• Specialization: End-to-end healthcare revenue cycle support

Contact Information

• Website: www.infinx.com
• LinkedIn: www.linkedin.com/company/infinx-healthcare
• Instagram: www.instagram.com/infinxhealthcare
• Twitter: x.com/Infinxinc

8. RevelationCare

RevelationCare provides healthcare revenue cycle services from a Hyderabad office in Madhapur. Its offering covers patient access and scheduling, clinical documentation improvement, billing, insurance follow-up, cash posting, denial work, and other front, middle, and back-office RCM functions.

Because the company combines patient-facing administrative work with financial follow-up, it can support organizations that want continuity across the revenue cycle instead of separate vendors for intake and collections. Its Hyderabad location also gives local buyers a specialist provider with direct healthcare operations experience. The company publishes both India and US contact details, reflecting a delivery model designed to support healthcare organizations across markets.

Key Facts

• Core services: Patient access, scheduling, clinical documentation improvement, billing, denials, cash posting, insurance follow-up
• Healthcare focus: Revenue cycle and administrative support for healthcare providers
• Hyderabad presence: Madhapur, Hyderabad
• Specialization: Front, middle, and back-office RCM

Contact Information

• Website: www.revelationcare.com
• Email: info@revelationcare.com
• Phone: 1-516-288-9342
• Address: Sanali Spazio, Madhapur, Hyderabad
• LinkedIn: www.linkedin.com/company/revelation-care
• Instagram: www.instagram.com/revelationcare
• Facebook: www.facebook.com/people/Revelation-Care/100087282746676

9. Elico Healthcare Services

Elico Healthcare Services is a Hyderabad-based healthcare outsourcing company focused on revenue cycle and medical documentation work. Its services include revenue cycle management, medical coding, emergency medical services billing, accounts receivable, pre-billing, and related healthcare back-office processes.

The company operates from Sanathnagar in Hyderabad and has more than two decades of healthcare operations experience. Its narrower healthcare focus makes it relevant to providers that need specialized billing, coding, and A/R support without moving into a broad general BPO engagement. Elico also supports documentation-oriented workflows, which can be useful when financial operations depend on accurate medical records and coding inputs.

Key Facts

• Core services: Revenue cycle management, medical coding, EMS billing, accounts receivable, pre-billing
• Healthcare focus: Provider billing and medical documentation workflows
• Hyderabad presence: Sanathnagar, Hyderabad
• Specialization: Healthcare back-office and RCM services

Contact Information

• Website: www.elicohcs.com
• Email: info@elicohcs.com
• Phone: +91 40 44451205
• Address: C-56, A.P.I.E, Sanathnagar, Hyderabad - 500 018
• LinkedIn: www.linkedin.com/company/elico-healthcare-services-ltd
• Facebook: www.facebook.com/elicoltd

10. WNS

WNS, part of Capgemini, provides business process services to healthcare organizations, including administrative operations, revenue cycle support, clinical process services, customer experience, and related managed operations. Its healthcare work spans both provider-facing and customer-facing processes rather than concentrating on a single billing function.

The company has offices in Hyderabad, including locations in Nanakramguda and Madhapur. That local footprint, combined with a global BPM operating model, makes WNS relevant to healthcare organizations that need broader process coverage or multi-function outsourcing. Its scale also supports programs where revenue cycle activities sit alongside contact center, analytics, finance, or other operational services.

Key Facts

• Core services: Healthcare administration, revenue cycle support, clinical operations, customer experience
• Healthcare focus: Healthcare providers and related organizations
• Hyderabad presence: Nanakramguda and Madhapur offices
• Operating model: Multi-function business process services

Contact Information

• Website: www.wns.com
• Phone: +91 22 6826 2100
• Address: Prestige Sky Tech 3rd Floor, ISB Road, Behind Continental Hospital, Nanakramguda, Hyderabad – 500032
• LinkedIn: www.linkedin.com/company/wns-global-services
• Instagram: www.instagram.com/wnsvibe
• Facebook: www.facebook.com/wnsglobalservices
• Twitter: x.com/wnsholdings

11. Genpact

Genpact combines healthcare business operations with data, analytics, automation, and technology services. Its healthcare capabilities include back-office operations, claims-related work, revenue cycle activities, customer care, care management, finance and accounting, and analytics across payer and provider environments.

Genpact has a Hyderabad office in Uppal, giving the company a direct local presence alongside its wider India delivery network. Its model is most relevant when healthcare outsourcing is part of a broader operations transformation program, especially where process redesign and data work matter alongside day-to-day transaction handling. Buyers can use Genpact for healthcare workflows that cross functional boundaries rather than limiting the engagement to one RCM task.

Key Facts

• Core services: Healthcare operations, claims, revenue cycle support, customer care, finance and accounting, analytics
• Healthcare focus: Payers, providers, pharmacies, and healthtech organizations
• Hyderabad presence: Uppal, Hyderabad
• Operating model: Managed operations combined with data and automation

Contact Information

• Website: www.genpact.com
• Email: DPO.Genpact@Genpact.com
• Phone: +91 9985777200
• Address: 87P and 88P, Hafeezpet Village, Serilingampally Mandal, Hyderabad
• LinkedIn: www.linkedin.com/company/genpact
• Instagram: www.instagram.com/genpact_global
• Facebook: www.facebook.com/ProudToBeGenpact
• Twitter: x.com/genpact

12. Cognizant

Cognizant provides healthcare business process services and BPaaS for payer and provider organizations. Its operational scope includes enrollment, billing, claims, provider operations, member and provider contact center work, care management, revenue cycle management, and other administrative processes supported by healthcare platforms and automation.

Hyderabad is an active Cognizant delivery location, including current healthcare revenue cycle and clinical coding roles. The company suits organizations looking for a provider that can connect business process outsourcing with technology modernization, data, and healthcare platform work. That combination is especially relevant when administrative workflows need to change alongside the systems that support them, rather than being outsourced without process or technology changes.

Key Facts

• Core services: Claims, enrollment, billing, provider operations, contact center services, care management, revenue cycle management
• Healthcare focus: Payers and providers
• Hyderabad presence: Healthcare operations roles and delivery activity in Hyderabad
• Operating model: Business process services combined with healthcare technology

Contact Information

• Website: www.cognizant.com
• Email: inquiry@cognizant.com
• Phone: 1800 208 6999
• Address: Stilt, 1st to 10th Office levels in Raheja 12A, Sundew Properties Private Limited SEZ, Hi-Tech City Mindspace - Cyberabad Project Madhapur Village Serilingampally Mandal Ranga Reddy District Hyderabad Telangana State 500081 India
• LinkedIn: www.linkedin.com/company/cognizant
• Instagram: www.instagram.com/cognizant
• Facebook: www.facebook.com/Cognizant
• Twitter: x.com/cognizant

13. Infosys BPM

Infosys BPM provides healthcare business process services across claims, provider and network operations, member services, plan and benefit administration, care management, medical management, and analytics. The company brings these functions into a broader BPM model designed for ongoing enterprise operations.

Infosys BPM has offices in Hyderabad, including locations in the city's Nanakramguda, Gachibowli, and Manikonda business areas. This local presence gives healthcare organizations access to a large India delivery organization that can support both transaction-heavy workflows and analytical work. The breadth of its healthcare process coverage is useful for health plans and other organizations that need several administrative functions handled under one BPM relationship.

Key Facts

• Core services: Claims, provider operations, member services, plan administration, care management, medical management, analytics
• Healthcare focus: Health plans and healthcare enterprises
• Hyderabad presence: Multiple Infosys BPM locations in Hyderabad
• Operating model: Enterprise business process management

Contact Information

• Website: www.infosysbpm.com
• Phone: +91 80 2852 2405
• Address: Survey No. 210, Manikonda Village, Lingampally, Rangareddy (Dist.), Hyderabad 500 032
• LinkedIn: www.linkedin.com/company/infosys-bpm
• Instagram: www.instagram.com/infosysbpm
• Facebook: www.facebook.com/InfosysBPM
• Twitter: x.com/infosysbpm

14. Accenture

Accenture provides healthcare managed services and business process support for payers, providers, and public health organizations. Its healthcare operations work includes claims processing, member and provider services, financial and revenue cycle activities, charge capture and coding, authorizations, and other administrative processes supported by data, automation, and AI.

The company has a substantial Hyderabad presence within its India delivery network. Accenture is relevant to healthcare organizations that want business process outsourcing connected to wider transformation work, particularly when operating model changes, technology, and analytics need to move together. Its healthcare services extend beyond traditional back-office processing, so engagements can combine managed operations with consulting and technology implementation where the program requires both.

Key Facts

• Core services: Healthcare managed operations, claims, member and provider services, revenue cycle activities, coding, authorizations
• Healthcare focus: Payers, providers, and public health organizations
• Hyderabad presence: Hyderabad delivery and office operations
• Operating model: Managed services combined with technology and transformation

Contact Information

• Website: www.accenture.com
• Phone: +914071211257
• Address: M/s Divyasree NSL Infrastructure Pvt. Ltd.-IT/ITES-SEZ, Raidurga Village, Serilingampally Mandal, Ranga Reddy District, Hyderabad, Telangana, India, 500032

Conclusion

Healthcare BPO in Hyderabad spans two distinct models: specialist revenue cycle providers and larger BPM organizations that combine healthcare operations with technology, analytics, and customer support. The right operating model depends on which workflows are being outsourced, how tightly they connect to clinical or financial systems, and how much day-to-day governance the buyer wants to retain. Revenue cycle projects also benefit from clear ownership across patient access, coding, claims, denials, and collections because errors at one stage often create rework later in the cycle. For broader outsourcing programs, buyers should define service levels, data access, escalation paths, quality controls, and reporting before transition begins. As automation expands across healthcare administration, providers that can combine process expertise with disciplined human oversight are likely to remain important for complex exceptions and sensitive patient-facing work.