Healthcare outsourcing has quietly shifted over the last decade. What used to be mostly about reducing administrative workload has turned into something broader - a way for healthcare organizations to keep operations running smoothly while clinical teams stay focused on patients. India has become a central part of that shift, largely because of its experience in handling complex back-office processes tied to healthcare systems, insurance workflows, and data-heavy operations.

This article looks at healthcare BPO outsourcing in India from a practical perspective. Instead of treating it as a trend or a shortcut, the goal here is to understand how it actually works, where it fits, and why different organizations approach it differently. Further along, this will also be a list of companies operating in this space, giving a clearer picture of how services vary depending on specialization, scale, and operational model.

1. NeoWork

At NeoWork, we work as a global staffing and operations partner, helping organizations build and manage distributed teams across customer support, technical services, AI training, and operational roles. Our model focuses on integrating people into existing workflows rather than replacing internal teams, so day to day management and collaboration stay close to the client’s side. The work typically sits around ongoing operational support where flexibility matters, especially for companies that need to scale teams gradually or adjust responsibilities as processes evolve. Because teams operate remotely and integrate into existing workflows, this model can also support healthcare organizations working with healthcare BPO outsourcing teams in India as part of broader operational setups.

Within healthcare BPO outsourcing, this approach connects naturally to administrative and operational support functions that sit around patient services, coordination, and backend workflows. Healthcare organizations often need reliable operational capacity without building large internal departments, and this is where structured staffing and managed operations become relevant. NeoWork differentiators include a 91% annualized teammate retention rate and a 3.2% candidate selectivity rate, which reflects an emphasis on stability and long term team continuity in operational environments where consistency matters. This makes the approach relevant for organizations that combine internal healthcare operations with external BPO support in India, while maintaining oversight and process continuity internally.

Key Highlights:

• Global staffing and managed operations model
• Support across customer experience, operations, and technical roles
• Flexible team structures adapted to operational needs
• 91% annualized teammate retention rate
• 3.2% candidate selectivity rate

Services:

• Customer and patient support operations
• Virtual assistants and administrative support
• Technical and IT support services
• AI training and data-related workflows
• Operational and workflow support

Contact information:

• Website: www.neowork.com
• Linkedin: www.linkedin.com/company/neoworkteam
• Instagram: www.instagram.com/neoworkteam
• Facebook: www.facebook.com/neoworkteam

2. Cynergy BPO

Cynergy BPO operates as an advisory and outsourcing partner focused on connecting healthcare and healthtech organizations with service providers that handle operational and support functions. The company’s work centers on helping organizations navigate outsourcing decisions, particularly where regulatory requirements, operational efficiency, and patient-facing services intersect. Their role typically involves aligning business needs with outsourcing capabilities rather than delivering services directly.

In healthcare BPO outsourcing in India, this model relates to organizations that need guidance in structuring front-office and back-office operations through external partners. Cynergy BPO’s involvement often includes areas such as patient support, claims-related workflows, data management, and administrative processes that allow healthcare providers to keep internal teams focused on clinical work. The emphasis remains on operational continuity, compliance awareness, and the coordination between healthcare companies and specialized BPO vendors.

Key Highlights:

• Advisory-focused approach to healthcare and healthtech outsourcing
• Vendor network covering front-office and back-office operations
• Focus on operational efficiency and compliance alignment
• Experience with healthcare administrative workflows

Services:

• Patient and customer support coordination
• Appointment scheduling support
• Telemedicine and remote support assistance
• Claims processing and management
• Medical transcription and EHR management
• Quality assurance and auditing support

Contact information:

• Website: cynergybpo.com
• Phone: 1800-370-551
• Email: john@cynergybpo.com

3. SunTec India

SunTec India provides healthcare business process outsourcing services focused on non-clinical and administrative healthcare operations. The company’s work is centered around handling structured processes such as medical data entry, billing support, coding, and record management, which often require consistency and attention to detail rather than clinical expertise. Their services are commonly used by hospitals, clinics, insurance providers, and healthcare organizations managing large volumes of operational data.

Within healthcare BPO outsourcing in India, SunTec India’s role connects to revenue cycle management and administrative support functions that sit behind patient care. Managing claims, maintaining records, and processing financial data are ongoing tasks that can slow internal teams when handled in-house. By moving these processes externally, healthcare organizations can keep internal resources focused on treatment and patient interaction while administrative workflows continue in parallel through structured outsourcing processes.

Key Highlights:

• Focus on non-clinical healthcare administrative processes
• Experience with healthcare data handling and documentation workflows
• Support for revenue cycle and backend operations
• Emphasis on data security and compliance practices

Services:

• Medical data entry and processing
• Medical coding support
• Medical records indexing
• Insurance claim processing
• Invoice and payment processing
• Charge entry and denial management
• Virtual assistant and administrative support
• Non-voice customer support

Contact information:

• Website: www.suntecindia.com
• Phone:  +91 11 4264 4425 
• Email: info@suntecindia.com
• Address: Floor 3, Vardhman Times Plaza Plot 13,  DDA Community Centre Road 44, Pitampura New Delhi - 110 034
• Twitter: x.com/SuntecIndia
• Linkedin: www.linkedin.com/company/suntecindia
• Instagram: www.instagram.com/suntec_india
• Facebook: www.facebook.com/SuntecIndia

4. Fusion CX

Fusion CX provides healthcare BPO services focused on handling patient communication and administrative processes that sit around clinical care rather than inside it. Fusion CX works with healthcare providers on front-office and back-office activities such as appointment coordination, insurance verification, billing support, and patient interaction across multiple communication channels. The work is generally structured around managing ongoing operational tasks that healthcare organizations need to run consistently while maintaining regulatory and data handling requirements.

In the context of healthcare BPO outsourcing in India, Fusion CX connects to organizations that need external support for high-volume patient communication and administrative workflows. Healthcare providers often face pressure from growing patient inquiries and operational complexity, and outsourcing these processes allows internal teams to remain focused on treatment and medical decision making. Their involvement typically centers on process handling, communication management, and operational continuity rather than clinical services.

Key Highlights:

• Healthcare-focused customer interaction and administrative support
• Front-office and back-office process coverage
• Multichannel patient communication support
• Experience working with healthcare operational workflows
• Compliance-focused service delivery

Services:

• Appointment management and scheduling support
• Insurance verification
• Claims processing support
• Billing and invoice handling
• Patient communication services
• Patient feedback and survey support

Contact information:

• Website: www.fusioncx.com
• Phone: +919073900798
• Email: contact@fusioncx.com
• Address: Webel IT PARK – Durgapur , Palashdiha, Industrial Area, Durgapur, West Bengal – 713208
• Twitter: x.com/fusion_cx
• Linkedin: www.linkedin.com/company/fusioncx-official
• Instagram: www.instagram.com/fusioncxofficial

5. Staffingly, Inc.

Staffingly, Inc. provides healthcare outsourcing services centered around administrative and operational support for healthcare providers, hospitals, and related organizations. Staffingly, Inc. focuses on handling non-clinical processes that often take time away from internal staff, including documentation, billing-related activities, and virtual assistance. Their services are typically positioned around helping healthcare organizations manage routine operational workloads that require consistency and familiarity with healthcare workflows.

Within healthcare BPO outsourcing in India, Staffingly, Inc. connects to areas such as revenue cycle support, medical data handling, and remote administrative assistance. Healthcare organizations commonly outsource these tasks to reduce internal workload tied to paperwork, insurance processes, and scheduling activities. The overall role sits in supporting operational efficiency while allowing medical teams to concentrate on patient care and clinical responsibilities.

Key Highlights:

• Focus on non-clinical healthcare administrative processes
• Support for healthcare providers and medical organizations
• Experience with healthcare documentation and operational workflows
• Emphasis on data security and compliance practices

Services:

• Virtual medical assistant support
• Insurance verification
• Medical coding and data entry
• Revenue cycle management support
• Telemedicine support services
• Medical scribing and administrative assistance

Contact information:

• Website: staffingly.com
• Phone: (800) 489-5877
• Address: 4TH FLOOR, MODERN PROFOUND TECH PARK, OPP: RAMALAYAM TEMPLE, WHITE FIELDS ROAD, KONDAPUR, HYDERABAD 500084
• Linkedin: www.linkedin.com/company/staffingly
• Instagram: www.instagram.com/staffinglyinc
• Twitter: x.com/staffingly
• Facebook: www.facebook.com/staffingly

6. KServe

KServe provides outsourcing services that include healthcare-related operational support alongside broader business process services. KServe works with organizations on tasks such as data entry, customer service, claims-related processes, and administrative support functions that require structured handling and consistent execution. Their work often focuses on managing repetitive or process-driven activities that healthcare organizations prefer to run externally rather than internally.

In healthcare BPO outsourcing in India, KServe connects to backend operations that support patient services and administrative continuity. Activities such as digitizing records, managing customer inquiries, and processing healthcare-related data are examples of functions that can be handled outside clinical environments. The role typically centers on maintaining workflow stability and supporting healthcare organizations in managing operational volume without expanding internal teams.

Key Highlights:

• Healthcare and business process outsourcing capabilities
• Support for data handling and customer service operations
• Multichannel and multilingual support environment
• Experience with process-driven operational workflows

Services:

• Data entry and data processing
• Customer onboarding and support
• Claims processing support
• Medical coding and billing assistance
• Transcription services
• Lead management and customer support

Contact information:

• Website: www.kserve.co.in
• Phone:  +91 8108196672
• Email: enquiry@kserve.co.in
• Address: Ashar IT Park, 8th Floor, A Wing, Bldg No.1, Office No.A-1, Road No.16Z, Wagle Estate, Thane (W)-400604
• Linkedin: www.linkedin.com/company/kserve-bpo-pvt-ltd-
• Facebook: www.facebook.com/kserve.bpo
• Twitter: x.com/kservebpo

7. Infosys BPM

Infosys BPM provides healthcare BPO services as part of a broader business process and technology environment that supports healthcare organizations in managing operational complexity. Infosys BPM focuses on administrative and process-driven areas such as claims handling, member and provider management, and data-related workflows that sit around healthcare delivery rather than clinical activity itself. Their work is generally structured around standardizing processes and supporting large operational ecosystems where multiple stakeholders are involved.

Within healthcare BPO outsourcing in India, Infosys BPM connects to organizations that need structured operational support across payer, provider, and administrative functions. Healthcare systems often rely on external partners to manage repetitive or data-heavy workflows so internal teams can stay focused on care delivery and decision making. The role here typically centers on process management, operational continuity, and the use of integrated technology alongside business process services.

Key Highlights:

• Healthcare-focused business process and operational support
• Coverage across payer and provider administrative workflows
• Integration of process management with technology environments
• Experience supporting large healthcare operational structures

Services:

• Claims management support
• Provider and network management
• Member management services
• Plan and benefit administration
• Care and medical management support
• Business analytics and process support

Contact information:

• Website: www.infosysbpm.com
• Phone: +91 80 2852 0261
• Address: Plot No. 44/97 A, 3rd cross, Electronic City, Hosur Road, Bengaluru - 560 100
• Twitter: x.com/infosysbpm
• Linkedin: www.linkedin.com/company/infosys-bpm
• Facebook: www.facebook.com/InfosysBPM
• Instagram: www.instagram.com/infosysbpm

8. Data Entry India BPO

Data Entry India BPO provides back-office outsourcing services centered around data handling, processing, and document management. Data Entry India BPO focuses on structured tasks such as data entry, data conversion, indexing, and data processing that require consistency and organized workflows. The company’s services are typically used by organizations that need large volumes of information processed and maintained in digital formats for daily operations.

In healthcare BPO outsourcing in India, this type of work connects to administrative activities such as medical data entry, insurance data processing, and record digitization. Healthcare organizations often deal with large amounts of documentation that need to be organized and accessible, and outsourcing these functions allows internal teams to spend less time on manual data work. The role generally sits in supporting healthcare administration through accurate handling of records and structured information management.

Key Highlights:

• Focus on data entry and back-office support services
• Experience with document processing and indexing workflows
• Support for data conversion and digital record management
• Process-oriented administrative outsourcing

Services:

• Data entry services
• Data processing services
• Data conversion services
• Scanning and indexing
• Insurance claims data entry
• Web research and database building

Contact information:

• Website: dataentryindiabpo.com
• Phone: +91-989-571-8589
• Email: info@dataentryindiabpo.com
• Address: SDF 17, Door No 2, 2nd Floor, Cochin Special Economic Zone (CSEZ) Kakkanad, Kochi - 682037 Kerala, India
• Linkedin: www.linkedin.com/company/data-entry-india-bpo
• Instagram: www.instagram.com/dei_bpo
• Facebook: www.facebook.com/DataEntryIndiaBPO
• Twitter: x.com/DataEntryBPO

9. Outsource2india

Outsource2india provides healthcare BPO services focused on administrative, financial, and operational processes that support healthcare providers and medical practices. Outsource2india works across areas such as billing, coding, transcription, and data management, where consistent process handling and familiarity with healthcare documentation requirements are important. Their services are generally positioned around managing non-clinical workloads that can slow down internal healthcare teams when handled in-house.

In healthcare BPO outsourcing in India, this approach connects to organizations looking to move routine administrative work outside the core clinical environment. Activities such as revenue cycle support, insurance verification, and back-office operations are commonly outsourced to maintain workflow continuity while medical staff remain focused on patient care. The overall role centers on supporting operational stability through structured administrative processes.

Key Highlights:

• Focus on non-clinical healthcare administrative operations
• Support across billing, coding, and documentation workflows
• Experience with healthcare back-office processes
• Emphasis on compliance and data handling practices

Services:

• Medical billing services
• Medical coding services
• Medical transcription services
• Insurance eligibility verification
• Revenue cycle management support
• Medical data entry services
• Healthcare call center services
• Healthcare back-office support

Contact information:

• Website: www.outsource2india.com
• Phone: 800-594-9501
• Email: info@outsource2india.com
• Address: 116 Village Blvd, Suite 200, Princeton, NJ 08540
• Linkedin: www.linkedin.com/company/outsource2india
• Twitter: x.com/outsource2india

10. Allianze BPO Services

Allianze BPO Services provides healthcare outsourcing support focused on administrative and documentation-related processes used by hospitals, clinics, and healthcare organizations. Allianze BPO Services works mainly with non-clinical activities such as billing support, medical data handling, and record organization, where accuracy and structured workflows are important for daily operations. Their work typically sits around managing routine operational tasks that healthcare providers need to keep running consistently behind the scenes.

Within healthcare BPO outsourcing in India, this type of support connects to organizations that want to move paperwork-heavy processes outside internal teams. Tasks such as medical data entry, claim handling, and record indexing can take significant time when managed internally, especially as healthcare systems move toward digital records. Outsourcing these functions allows healthcare staff to spend less time on administrative coordination and more time on patient-related responsibilities while operational processes continue in parallel.

Key Highlights:

• Focus on healthcare administrative and documentation processes
• Support for medical billing and record management workflows
• Experience with healthcare data handling and indexing tasks
• Process-driven back-office support structure

Services:

• Medical billing and coding support
• Medical record indexing
• Medical data entry services
• Charge entry support
• Medical claim processing
• Revenue cycle management support

Contact information:

• Website: www.allianzebposervices.com
• Phone: +91-989-571-8589 
• Email: info@allianzebposervices.com
• Address: DC-20, 4th Floor,  Tidel Park, SEZ, Villankurichi Rd, Civil Aerodrome Post, Coimbatore, Tamil Nadu 641014
• Linkedin: www.linkedin.com/company/allianze-bpo-services
• Instagram: www.instagram.com/allianze_bpo_services
• Facebook: www.facebook.com/allianzebposervices
• Twitter: x.com/allianze_bpo

11. Kraft BPO

Kraft BPO focuses on healthcare process outsourcing with an emphasis on medical billing and revenue cycle management services. Kraft BPO works with healthcare providers and practices that need structured handling of billing-related operations, coding workflows, and accounts receivable processes. Their services are generally centered around financial and administrative tasks that require familiarity with healthcare billing environments and compliance requirements.

In healthcare BPO outsourcing in India, this approach connects to organizations that prefer to externalize billing and revenue-related functions while maintaining control over clinical operations. Medical billing and revenue cycle activities often involve ongoing follow-ups, documentation checks, and coordination between providers and payers, which makes them suitable for specialized outsourcing teams. The role here typically supports operational consistency and financial workflow management rather than direct patient care.

Key Highlights:

• Focus on medical billing and revenue cycle processes
• Support for healthcare providers and medical practices
• Experience with billing compliance and operational workflows
• Administrative support tied to financial processes

Services:

• Medical billing services
• Medical coding support
• Accounts receivable management
• Revenue cycle management support
• Billing workflow coordination

Contact information:

• Website: kraftbpo.com
• Phone: +91-73407-44047
• Email: hr@kraftbpo.com
• Address: 10(72/32), Second Floor, Greenleaf Layout, 80 Feet Road, 4th Block, Koramangala, Bangalore-560034
• Linkedin: www.linkedin.com/company/3agbusinessandtechnologysolutionsllc
• Instagram: www.instagram.com/kraftbpo
• Facebook: www.facebook.com/people/KRAFT-BPO/100084173226285

12. SkyOS BPO

SkyOS BPO approaches healthcare outsourcing from the perspective of operational support, focusing on the administrative workload that builds around patient care rather than clinical activity itself. SkyOS BPO describes healthcare BPO as a way to redistribute tasks such as billing coordination, call handling, data management, and technical support so healthcare teams can avoid being overloaded by non-clinical responsibilities. Their work generally sits in supporting communication and administrative continuity within healthcare environments.

In healthcare BPO outsourcing in India, this connects to organizations that need structured assistance with processes that affect patient experience indirectly, such as appointment coordination, revenue cycle tracking, and record management. The emphasis is placed on maintaining smoother operational flow by assigning repetitive or process-driven work to dedicated external teams. This allows healthcare providers to maintain focus on treatment while administrative functions continue without interruption.

Key Highlights:

• Focus on administrative and operational healthcare support
• Experience with patient communication and billing workflows
• Process-oriented approach to non-clinical outsourcing
• Support for operational efficiency in healthcare environments

Services:

• Medical billing support
• Healthcare call handling
• Revenue cycle management support
• Patient data management
• Telemedicine coordination support
• Healthcare IT and administrative support

Contact information:

• Website: skyosbpo.com
• Phone: +91 9999932529
• Email: info@skyosbpo.com
• Address: Phase 8B, Industrial Area, Sector 74, Sahibzada Ajit Singh Nagar, Punjab 140307
• Instagram: www.instagram.com/skyosbpo
• Linkedin: www.linkedin.com/company/skyos-bpo-private-limited
• Twitter: x.com/SkyOSBPO

Conclusion

Healthcare BPO outsourcing in India usually comes down to practicality. Healthcare organizations are dealing with growing administrative work, and not all of it needs to stay inside the clinic or hospital. Outsourcing allows routine processes like billing, documentation, and patient coordination to be handled separately, so internal teams can focus on care instead of paperwork. When it works well, it feels less like handing work away and more like redistributing responsibilities in a way that keeps operations stable.

Looking across different providers, there is no single structure that fits everyone. Some organizations need help with revenue cycle processes, others with data management or patient communication. The common thread is operational balance. India remains a common choice because of its experience with process-driven healthcare support, but results usually depend on how clearly the work is defined from the start. A careful, gradual approach tends to lead to more sustainable outcomes than trying to outsource everything at once.