Navigating the complex world of healthcare IT can feel like a marathon, but outsourcing can lighten the load. From streamlining claims to boosting patient engagement, these companies provide practical solutions that let healthcare providers focus on what matters most - caring for patients. Here’s a look at some key players offering tech and staffing support to keep healthcare operations running smoothly.

1. NeoWork

We provide staffing and operational support for healthcare organizations, focusing on roles like customer support and technical services to help streamline processes. Our work includes filling positions such as virtual assistants and software engineers, allowing healthcare clients to focus on patient care while we handle recruitment and upskilling. We aim to integrate seamlessly with client operations, offering tailored solutions that fit specific needs.

Our services extend to AI training and creative tasks, supporting healthcare businesses in managing data-driven projects and improving efficiency. We prioritize flexibility, offering both individual contributors and managed services, which helps healthcare organizations scale operations without the burden of handling administrative tasks like benefits or performance incentives.

Key Highlights:

• Offers staffing solutions for healthcare and other industries
• Integrates with client tools like Salesforce and Zendesk
• Provides both individual and managed service options
• Supports AI-driven projects for healthcare applications
• Focuses on flexible, client-specific operational support

Services:

• Customer support staffing
• Virtual assistant services
• Software engineering and IT support
• AI training and data labeling
• Creative services like graphic design

Contact Information:

• Website: www.neowork.com
• LinkedIn: www.linkedin.com/company/neoworkteam
• Facebook: www.facebook.com/neoworkteam
• Instagram: www.instagram.com/neoworkteam

2. Accenture

Accenture provides a range of services focused on helping healthcare organizations navigate the complexities of digital transformation and operational efficiency. Their work spans cloud computing, cybersecurity, and AI-driven solutions, aiming to address challenges like supply chain disruptions and shifting consumer expectations. Accenture collaborates with clients to integrate technology and data, ensuring healthcare providers can adapt to changing demands while maintaining a focus on patient outcomes.

Their partnerships with major tech companies like SAP, Microsoft, and Salesforce allow them to offer tailored solutions for healthcare needs, from improving patient experiences to optimizing back-end processes. With a strong emphasis on combining human expertise with technology, Accenture supports healthcare clients in areas like life sciences and public health services, helping organizations rethink how they operate in a fast-evolving industry.

Key Highlights:

• Recognized as a leader in healthcare industry cloud services by Everest Group
• Named a leader in finance and accounting business process outsourcing by Gartner
• Maintains partnerships with major technology providers like SAP, Microsoft, and Oracle
• Focuses on integrating AI and data to enhance healthcare operations
• Supports industries including health, life sciences, and public service

Services:

• Cloud computing solutions
• Cybersecurity services
• Data and artificial intelligence integration
• Digital engineering and manufacturing
• Managed services for operational efficiency
• Strategy and consulting for healthcare transformation

Contact Information:

• Website: www.accenture.com 
• Phone: +33153235555
• Address: 118 Avenue De France, Paris, France, 75013
• LinkedIn: www.linkedin.com/company/accenture-france
• Facebook: www.facebook.com/AccentureFrance
• Instagram: www.instagram.com/accenture_france

3. Cognizant

Cognizant works with healthcare organizations to modernize their operations through technology, process automation, and enhanced patient experiences. Their services help healthcare plans and providers address technical debt and improve member loyalty by leveraging AI and cloud-based solutions. Cognizant emphasizes creating intuitive systems that allow healthcare businesses to anticipate challenges and respond with precision.

Their case studies highlight work with organizations like PacificSource, where they reduced technical debt and boosted member satisfaction. By focusing on hyper-personalized experiences and streamlined processes, Cognizant supports healthcare clients in staying relevant and responsive in a competitive landscape, with an approach grounded in practical, technology-driven outcomes.

Key Highlights:

• Helped PacificSource reduce technical debt and improve member loyalty
• Supports many leading biopharma companies and healthcare plans
• Recognized for expertise in process automation and cloud technology
• Partners with NVIDIA to deliver AI-powered solutions
• Focuses on creating intuitive, responsive systems for healthcare

Services:

• Technology modernization and cloud integration
• Process automation for operational efficiency
• AI-driven solutions for data management
• Digital transformation for patient and member experiences
• Software development for healthcare applications

Contact Information:

• Website: www.cognizant.com
• Phone: (479) 418-0400
• Email: inquiry@cognizant.com
• Address: Delivery Center, 300 SW 24th Street, Bentonville 72712
• LinkedIn: www.linkedin.com/company/cognizant
• Facebook: www.facebook.com/Cognizant
• Twitter: x.com/cognizant
• Instagram: www.instagram.com/cognizant

4. Genpact

Genpact offers healthcare organizations solutions that combine data, technology, and AI to improve operational performance. Their services focus on areas like finance, risk management, and supply chain optimization, helping healthcare businesses address inefficiencies and adapt to market changes. Genpact’s approach is rooted in practical applications of technology, ensuring clients can act on insights quickly.

With a history of working across various industries, Genpact brings deep operational knowledge to healthcare, supporting clients in areas like core business operations and analytics. Their emphasis on advanced technology solutions helps healthcare organizations streamline processes and focus on delivering value to patients and stakeholders.

Key Highlights:

• Provides data and analytics-driven solutions for healthcare
• Supports clients in finance, risk, and supply chain management
• Partners with leading technology providers to deliver integrated solutions
• Focuses on operational excellence and efficiency
• Offers tailored solutions for core healthcare operations

Services:

• AI and data analytics solutions
• Supply chain optimization
• Finance and risk management services
• Core business operations support
• Technology integration for operational improvements

Contact Information:

• Website: www.genpact.com
• Address: 1155 Perimeter Center West, Suite 1100, Atlanta, GA 30338
• LinkedIn: www.linkedin.com/company/genpact
• Facebook: www.facebook.com/ProudToBeGenpact
• Twitter: x.com/genpact

5. athenahealth

athenahealth focuses on delivering technology and services to healthcare organizations, aiming to streamline clinical and financial processes. Their solutions, like athenaOne, integrate software, insights, and expertise to help practices manage revenue cycles, patient engagement, and clinical records. By emphasizing specialty-specific workflows and AI-driven tools, athenahealth supports healthcare providers in reducing administrative burdens, allowing more focus on patient care.

Their work involves creating an open ecosystem that connects healthcare providers with partners to improve data sharing and operational efficiency. With a background rooted in combining decades of healthcare technology experience, athenahealth serves a variety of care settings, helping them navigate the complexities of modern healthcare demands with practical, technology-focused solutions.

Key Highlights:

• Offers athenaOne as a core solution for independent physician practices
• Integrates AI to reduce physician documentation workload
• Supports a range of specialties with tailored workflows
• Combines technology with insights from a nationwide network
• Focuses on improving financial outcomes through revenue cycle management

Services:

• Revenue cycle management
• Electronic health record (EHR) solutions
• Patient engagement services
• Care coordination support
• AI-powered documentation tools

Contact Information:

• Website: www.athenahealth.com
• Phone: 800.981.5084
• Address: Boston Landing, 80 Guest Street, Boston, MA 02135
• LinkedIn: www.linkedin.com/company/athenahealth
• Facebook: www.facebook.com/athenahealth
• Twitter: x.com/athenahealth

6. McKesson

McKesson provides a wide range of healthcare services, supporting providers, biopharma companies, and care settings with technology and solutions to improve health outcomes. Their work spans oncology care, clinical research, and pharmacy services, helping connect stakeholders across the healthcare ecosystem. McKesson’s efforts focus on making care more accessible and efficient through digital tools and innovative partnerships.

Their business segments include pharmacy services, medical supplies distribution, and technology solutions that support precision medicine and patient access to therapies. By addressing challenges like clinical trial engagement and community health, McKesson plays a role in advancing healthcare delivery and supporting providers in various care environments.

Key Highlights:

• Supports oncology care through digital tools for precision medicine
• Facilitates clinical trial access and community health initiatives
• Operates across pharmacy services and medical supply distribution
• Partners with biopharma to advance research and therapies
• Engages in corporate social responsibility to support communities

Services:

• Pharmacy services and support
• Medical supply distribution
• Technology solutions for healthcare providers
• Clinical research and trial support
• Oncology care and precision medicine tools

Contact Information:

• Website: www.mckesson.com
• Phone: (972) 446-4800
• Email: disability_accommodation@mckesson.com
• Address: 6555 State Highway 161, Irving, TX 75039
• LinkedIn: www.linkedin.com/company/McKesson
• Facebook: www.facebook.com/McKessonCorporation
• Twitter: x.com/McKesson
• Instagram: www.instagram.com/McKessoncorporation

7. Calibrated Healthcare

Calibrated Healthcare offers administrative and clinical outsourcing services to healthcare organizations, including health plans, medical groups, and third-party administrators. Starting as a solution for claims processing challenges, their services now cover a broad range of healthcare operations, from enrollment to provider credentialing. Their staff works directly within client systems, providing real-time oversight while focusing on quality and cost efficiency.

Since expanding to include a Philippines division for clinical services, Calibrated Healthcare has supported needs like utilization management and case management. Headquartered in Ontario, California, their approach emphasizes tailored solutions that fit specific client needs, helping healthcare organizations manage complex administrative tasks while maintaining compliance and accuracy.

Key Highlights:

• Began as a solution for claims processing compliance
• Expanded to offer clinical services through a Philippines division
• Works directly in client systems for transparency and control
• Serves health plans, medical groups, and third-party administrators
• Focuses on maintaining high standards of quality and compliance

Services:

• Claims processing
• Enrollment and eligibility management
• Utilization management
• Case management and population health
• Provider credentialing and system configuration

Contact Information:

• Website: calibratedhealthcare.com
• Phone: 866-955-0044
• Email: info@calibratedhealthcare.com
• Address: 3633 Inland Empire Blvd. Suite 301, Ontario, CA. 91764

8. Octopus Tech

Octopus Tech provides outsourcing services tailored to healthcare organizations, focusing on administrative and clinical support to help providers prioritize patient care. Their offerings include call center solutions, medical coding, and billing services, designed to address challenges like complex coding procedures and rising operational costs. By leveraging experienced staff and modern technology, Octopus Tech supports healthcare practices in streamlining workflows and improving efficiency.

Their services, such as telemedicine and physician referral support, aim to enhance patient-provider interactions by ensuring timely access to information and care. With a commitment to customized solutions, Octopus Tech works closely with clients to meet specific needs, drawing on years of experience in the healthcare industry to manage critical processes like insurance claim processing and transcription.

Key Highlights:

• Specializes in healthcare-specific outsourcing services
• Offers tailored solutions for administrative and clinical tasks
• Focuses on improving patient-provider communication
• Utilizes experienced staff for medical coding and billing
• Supports telemedicine for remote patient access

Services:

• Doctor on call support
• Physician referral services
• Appointment scheduling
• Telemedicine support
• Insurance claim processing
• Medical coding services
• Transcription services
• Billing and collection services

Contact Information:

• Website: www.theoctopustech.com
• Phone: + 91 80456 85683
• Email: info@theoctopustech.com
• Address: SCO 144-145, 2nd Floor Sector 34-A, Chandigarh, India
• LinkedIn: www.linkedin.com/company/octopus-tech-solutions
• Facebook: www.facebook.com/octopustech
• Twitter: x.com/TechOctopus
• Instagram: www.instagram.com/theoctopus.tech

9. Outsource Accelerator

Outsource Accelerator serves as a marketplace and advisory platform, connecting healthcare organizations with outsourcing firms to meet operational needs. Their directory includes a wide range of business process outsourcing (BPO) providers, offering roles like customer service representatives and technical support specialists. The platform focuses on helping businesses find cost-effective solutions while maintaining transparency and security in outsourcing partnerships.

Their resources, such as articles and podcasts, provide insights into outsourcing trends, particularly in healthcare, where administrative efficiency is critical. By offering tools like an outsourcing calculator and access to a network of verified BPO firms, Outsource Accelerator supports healthcare clients in navigating the complexities of outsourcing to optimize processes and reduce costs.

Key Highlights:

• Operates as a marketplace for outsourcing firms
• Provides resources like articles and podcasts on outsourcing trends
• Offers an outsourcing calculator for pricing transparency
• Connects clients with verified BPO providers
• Supports healthcare and other industries with tailored outsourcing solutions

Services:

• Customer service outsourcing
• Technical support services
• Virtual assistant support
• Bookkeeping and accounting services
• Access to outsourcing firm directory

Contact Information:

• Website: www.outsourceaccelerator.com
• Phone: (+44) 033 022 33792
• Email: info@outsourceaccelerator.com
• LinkedIn: www.linkedin.com/company/outsourceaccelerator
• Facebook: www.facebook.com/outsourceaccelerator

10. Wipro

Wipro delivers consulting and technology services to healthcare organizations, focusing on digital transformation and AI-driven solutions to improve operational outcomes. Their work includes helping clients manage supply chain challenges and adopt advanced technologies like agentic AI. Wipro emphasizes a hands-on approach, working closely with healthcare providers to execute strategies that align with industry demands.

Their services cover areas like cybersecurity, data management, and process optimization, supporting healthcare organizations in becoming more resilient and efficient. With a focus on diversity and ethical practices, Wipro integrates industry expertise with technology to help clients address administrative and clinical challenges in a rapidly changing healthcare landscape.

Key Highlights:

• Emphasizes consulting-led digital transformation
• Integrates AI to address healthcare industry challenges
• Supports supply chain and cybersecurity needs
• Prioritizes diversity and ethical business practices
• Engages in acquisitions to expand service capabilities

Services:

• Consulting services for digital transformation
• AI-powered process optimization
• Cybersecurity solutions
• Data management services
• Supply chain management support

Contact Information:

• Website: www.wipro.com
• Email: info@wipro.com
• Phone: 848-297-1727
• Address: Wipro Limited - East Brunswick, NJ, 2 Tower Center Boulevard, Suite 2200, East Brunswick, NJ 08816
• LinkedIn: www.linkedin.com/company/wipro
• Facebook: www.facebook.com/WiproLimited
• Instagram: www.instagram.com/wiprolimited

11. Infosys

Infosys provides digital services and consulting to healthcare organizations, focusing on cloud and AI-driven solutions to support operational efficiency and transformation. Their work helps healthcare clients manage complex systems, streamline processes, and adapt to evolving industry demands. By leveraging an innovation ecosystem, Infosys supports healthcare providers in enhancing patient care and administrative workflows through technology.

Their services include digital transformation strategies and talent development programs tailored to healthcare needs, ensuring organizations remain agile in a competitive landscape. With a commitment to sustainability and inclusive workplaces, Infosys integrates ethical practices into their solutions, helping healthcare clients navigate challenges like data management and system integration with practical, technology-focused approaches.

Key Highlights:

• Focuses on AI and cloud-based solutions for healthcare
• Supports digital transformation across various industries
• Emphasizes sustainable and inclusive business practices
• Partners with major brands like Australian Open for visibility
• Maintains a strong network of alliances for technology integration

Services:

• Digital transformation consulting
• Cloud computing solutions
• AI and data management services
• Talent transformation programs
• System integration and process optimization

Contact Information:

• Website: www.infosys.com
• Phone: +1 512 953 1571
• Address: 507 E Howard Ln, Building 1, Suite 200, Austin, TX 78753
• LinkedIn: www.linkedin.com/company/infosys
• Facebook: www.facebook.com/Infosys
• Twitter: x.com/Infosys

12. HCLTech

HCLTech delivers technology solutions to healthcare organizations, emphasizing digital, engineering, and cloud services to address both current and future needs. Their work involves helping healthcare clients improve operational efficiency and patient engagement through tailored digital offerings. HCLTech collaborates with industry leaders to drive innovation, particularly in areas like AI and product development.

Their expertise spans healthcare and other sectors, with a focus on creating value through technology and sustainable practices. By integrating engineering and digital solutions, HCLTech supports healthcare organizations in optimizing processes, enhancing resilience, and fostering innovation to meet evolving patient and operational demands.

Key Highlights:

• Collaborates with clients like Volvo Cars for engineering solutions
• Integrates AI and cloud for healthcare process optimization
• Prioritizes sustainability and social responsibility
• Supports client innovation through dedicated labs
• Engages in strategic partnerships with OpenAI

Services:

• Digital transformation services
• Engineering and R&D support
• Cloud-based solutions
• AI and generative AI integration
• Software development for healthcare applications

Contact Information:

• Website: www.hcltech.com
• Address: Suite 375, 27725 Stansbury Blvd. Farmington Hills, Michigan 48334, USA
• LinkedIn: www.linkedin.com/company/hcl-technologies
• Facebook: www.facebook.com/HCLTechOfficial
• Twitter: x.com/hcltech
• Instagram: www.instagram.com/hcltech

13. Capgemini

Capgemini offers consulting and technology services to healthcare organizations, focusing on leveraging cloud, AI, and digital engineering to improve business operations. Their work supports healthcare clients in managing data, enhancing connectivity, and streamlining administrative processes. With a strong emphasis on industry expertise, Capgemini helps healthcare providers adapt to technological advancements and regulatory changes.

Their services include strategic consulting and managed operations, tailored to the unique needs of healthcare organizations. By prioritizing sustainability and ethical governance, Capgemini ensures their solutions align with the broader goals of healthcare clients, supporting everything from patient care systems to operational efficiency with a practical, technology-driven approach.

Key Highlights:

• Supports healthcare with cloud and AI-driven solutions
• Engages in projects addressing UN Sustainable Development Goals
• Maintains partnerships with leading technology providers
• Focuses on ethical governance and sustainability
• Provides thought leadership through research institute

Services:

• Digital transformation consulting
• Cloud and data management solutions
• AI and digital engineering services
• Managed operations support
• Strategic consulting for healthcare processes

Contact Information:

• Website: www.capgemini.com
• Phone: 1-212-314-8300
• Address: 79 Fifth Avenue, 3rd Floor, New York, NY 10003
• LinkedIn: www.linkedin.com/company/capgemini
• Facebook: www.facebook.com/CapgeminiAmericas
• Instagram: www.instagram.com/capgeminiamericas

14. Outsourced

Outsourced offers offshore staffing solutions in the Philippines, helping healthcare organizations build dedicated remote staff for administrative and operational tasks. Their services focus on recruiting high-quality candidates for roles like customer service and technical support, tailored to client needs. By providing both home-based and office-based options, Outsourced ensures flexibility for healthcare businesses managing complex workloads.

Their recruitment process emphasizes cultural fit and skill alignment, supporting healthcare clients in maintaining efficient operations. With modern facilities and advanced technology, Outsourced helps healthcare organizations reduce costs while ensuring staff work in environments designed for productivity and compliance with industry standards.

Key Highlights:

• Provides offshore staffing for healthcare operations
• Offers both remote and office-based staff solutions options
• Focuses on high-quality hiring processes candidate recruitment
• Maintains ISO-certified facilities for operational efficiency
• Supports client needs with dedicated support staff

Services:

• Customer service outsourcing
• Technical support staffing
• Administrative support roles
• Recruitment outsourcing services process outsourcing
• Virtual assistant support services

Contact Information:

• Website: outsourced.ph
• Phone: +61 2 8073 4162
• Email: contact@outsourced.ph
• Address: 18th Floor, Citibank Square, Eastwood City Cyberpark, Quezon City 1110, Metro Manila, Philippines
• LinkedIn: www.linkedin.com/company/outsourcedglobal
• Facebook: www.facebook.com/outsourcedcareers

15. WNS

WNS delivers technology-driven and analytics-driven outsourcing services to healthcare organizations, focusing on improving operational efficiency through AI and data-driven solutions. Their work includes managing processes like claims processing and customer support, helping healthcare providers streamline administrative tasks. By integrating human expertise with automation, WNS supports healthcare clients in addressing industry challenges like cost management.

Their services span various healthcare functions, from billing to compliance, ensuring organizations can focus on patient care. With a commitment to continuous improvement and innovation, WNS collaborates with healthcare clients to implement solutions that enhance decision-making and operational resilience, drawing on extensive industry experience.

Key Highlights:

• Integrates AI and analytics for healthcare processes
• Supports clients in claims processing and compliance
• Collaborates with healthcare organizations for tailored solutions
• Focuses on combining human and automated workflows
• Engages in partnerships with technology providers like IBM

Services:

• Claims processing and management
• Customer service outsourcing
• Data analytics solutions
• AI-driven process automation
• Compliance and regulatory support

Contact information:

• Website: www.wns.com
• Address: Jay Suites - New York, 515 Madison Avenue, 8th Floor, New York, NY 10022
• LinkedIn: www.linkedin.com/company/wns-global-services
• Facebook: www.facebook.com/wnsglobalservices
• Twitter: x.com/wnsholdings
• Instagram: www.instagram.com/wnsvibe

Conclusion

Choosing the right healthcare IT outsourcing partner can make a real difference in how smoothly a practice or organization runs. The companies highlighted here each bring something unique to the table, whether it’s streamlining claims, boosting patient engagement, or leveraging AI to cut down on administrative headaches. By outsourcing these complex tasks, healthcare providers can free up time and energy to focus on delivering quality care. It’s worth taking a closer look at what each company offers to find the best fit for specific needs, ensuring a balance of efficiency, cost, and patient-centered outcomes.