If you’re in healthcare and your in-house tech team is stretched too thin, you’re not alone. Between strict compliance rules, outdated systems, and a mountain of patient data to manage, most healthcare organizations eventually hit a wall. That’s where healthcare IT outsourcing comes in, and the Philippines has become one of the go-to hubs for it. Why the Philippines? Well, it’s not just about cost savings (though that’s a big win). It’s about access to tech talent that understands both the complexity of healthcare systems and the critical importance of accuracy, privacy, and responsiveness. In this article, we’ll take a closer look at the top healthcare IT outsourcing companies in the Philippines: who they are, what they offer, and how to choose the right partner for your needs.

1. NeoWork

At NeoWork, we support healthcare organizations by providing both health information management and healthcare IT staffing solutions from the Philippines. Our teams help manage documentation, medical coding, and regulatory compliance, but we also cover technical tasks like system administration and integration with EHR platforms. From maintaining patient records to handling backend workflows tied to healthcare tech systems, we take on the operational side so your clinical teams can stay focused on care. Everything we do is built to align with each client’s internal processes, systems, and compliance requirements.

We don’t spread our staff across multiple clients. When you work with us, you get a dedicated team that learns your processes inside and out. Whether we’re navigating EHR platforms like Epic or Cerner, or providing audit support and performance checks, we’re fully embedded in your setup. We’ve built our healthcare IT services to scale with your needs, adapting to changing patient volumes, regulations, or technical requirements without slowing you down. It’s not about adding bodies - it’s about plugging in the right people to support your growth.

Key Highlights:

• Dedicated staff embedded into client healthcare operations
• Support for ICD-10, CPT, and HCPCS coding standards
• Familiarity with major EHR platforms (Epic, Cerner, Allscripts)
• HIPAA-compliant data handling and audit support
• Scalable staffing to match operational needs
• Quality control processes including coding audits and documentation reviews

Services:

• Medical Records Management
• Medical Coding and Billing Support
• Compliance and Audit Support
• Health Information System Administration
• Quality Assurance and Performance Reporting

Contact and Social Media Information:

• Website: www.neowork.com
• LinkedIn: www.linkedin.com/company/neoworkteam
• Facebook: www.facebook.com/neoworkteam
• Instagram: www.instagram.com/neoworkteam

2. MicroSourcing

MicroSourcing works with healthcare organizations by building dedicated offshore teams in the Philippines to support a range of non-clinical functions. Their model allows healthcare providers to set up and manage remote teams without handling recruitment, infrastructure, or HR tasks on their own. They operate across several healthcare verticals, offering support in billing, transcription, tech support, and administration.

Their outsourcing services are structured to improve operational capacity and reduce administrative costs. MicroSourcing positions its services to help healthcare companies gain flexibility by tapping into talent when and where it’s needed, especially in roles that are often hard to hire for locally. While they don’t handle clinical care, their scope covers most of the operational backend that keeps a healthcare practice or provider running efficiently.

Key Highlights:

• Offers full-time, dedicated staffing across healthcare roles
• Handles all local recruitment, HR, and operational support
• Provides teams for both front-office and back-office tasks
• Supports digital transformation through skilled staffing
• Enables clients to scale operations without local hiring challenges

Services:

• Technical Support
• Data Management
• Medical Billing and Coding
• Medical Transcription
• Customer Service
• Health Information Management
• Quality Assurance
• HR and Accounting Support

Contact and Social Media Information:

• Website: www.microsourcing.com
• Phone: +1 888-731-0023
• LinkedIn: www.linkedin.com/company/microsourcing
• Facebook: www.facebook.com/MicroSourcing
• Instagram: www.instagram.com/microsourcing

3. KDCI Outsourcing

KDCI Outsourcing delivers healthcare and IT staffing solutions for global businesses through its offshore operations in the Philippines. Their approach focuses on assembling dedicated teams across various support functions, particularly in medical administration, healthcare IT, and software development. The company works with healthcare providers, hospitals, and health tech companies looking for reliable help in non-clinical roles and technical operations.

Their healthcare offering includes roles in medical billing, transcription, records management, and telehealth support. They also cover software development services for healthcare systems, such as EHR platforms and patient data tools. KDCI structures its service model to include training and integration tailored to the tools and systems each client uses. Their teams support clients in managing routine workloads, system updates, and sensitive patient data while meeting relevant compliance standards.

Key Highlights:

• Provides combined healthcare and software development outsourcing
• Trains staff to work with major EHR and telehealth platforms
• Offers custom team structures based on specific business needs
• Handles recruitment, onboarding, and staff management locally
• Focuses on compliance with healthcare data standards (HIPAA, GDPR)

Services:

• Medical Billing and Coding
• Medical Transcription
• Healthcare IT Support
• Electronic Health Record (EHR) Management
• Telehealth Support
• Healthcare Data Analysis
• Software and Web Development
• QA Testing and System Admin
• IT Project Management
• Healthcare Research and Coordination

Contact and Social Media Information:

• Website: www.kdci.co
• Phone: +1 213 460 4240
• Email: info@kdci.co
• Address: 3008 One Corporate Centre, Julia Vargas Avenue, Ortigas Center, Pasig City 1605, Metro Manila, Philippines
• LinkedIn: www.linkedin.com/company/key-discovery-consulting-inc
• Facebook: www.facebook.com/kdci.official.page
• Instagram: www.instagram.com/kdci_outsourcing

4. Concentrix

Concentrix works at the intersection of healthcare and technology, helping organizations in the Philippines rethink how they interact with patients, members, and providers. They’re not your typical outsourcing vendor, they come in more like a partner that helps healthcare companies redesign the way things actually get done. Their teams support everything from digital platforms to patient journey improvements, often stepping in where things feel too complex or outdated to fix alone.

Instead of just handling tasks, Concentrix focuses on using tools like AI, automation, and data analytics to improve big-picture results. That might mean helping a health insurer improve how it engages with members or supporting a hospital as it updates its care delivery systems. Their work often happens behind the scenes, but the goal is clear: smarter operations, more connected experiences, and better outcomes. They work across a wide range of healthcare sectors, and they’re known for handling the tricky stuff, whether that’s redesigning workflows or bringing systems into compliance.

Key Highlights:

• Helps redesign healthcare experiences using tech and data
• Works with providers, insurers, medtech, and pharma companies
• Supports high-volume, complex patient and member interactions
• Brings in tools like AI and automation to improve operations
• Focuses on long-term transformation, not just short-term fixes

Services:

• Strategy & Design
• Data & Analytics
• Enterprise Technology
• Digital Operations

Contact and Social Media Information:

• Website: www.concentrix.com
• Phone: +1-800-747-0583
• LinkedIn: www.linkedin.com/company/concentrix
• Facebook: www.facebook.com/Concentrix-153770504699665
• Instagram: www.instagram.com/concentrix
• Twitter/X: x.com/concentrix

5. One CoreDev IT (CORE)

One CoreDev IT, also known as CORE, provides healthcare staffing services that cover both clinical research support and operational healthcare roles. Their teams are based in the Philippines and serve clients such as hospitals, biotech firms, research groups, and healthcare providers. Rather than just supplying staff for a fixed function, CORE focuses on helping clients stay compliant, efficient, and responsive to change. Their teams are trained to integrate into existing systems, including EHR platforms, and are familiar with compliance frameworks like HIPAA and GDPR.

What sets CORE apart is the range of roles they cover. It’s not limited to billing or transcription, they support healthcare operations, case management, IT infrastructure, data security, and clinical research functions. They also emphasize flexibility in scaling teams based on changing business or research needs. Their approach centers around matching organizations with professionals who not only meet skill requirements but also align with the pace and structure of the healthcare space.

Key Highlights:

• Covers both operational healthcare roles and clinical research staffing
• Focuses on compliance with healthcare data and privacy regulations
• Offers flexible team scaling for fast-changing environments
• Supports hospitals, research firms, pharma, and telehealth providers
• Trains Filipino professionals for smooth integration with client systems

Services:

• Medical Billing and Coding
• Patient Scheduling and Coordination
• Insurance Verification
• Medical Records Management
• Clinical Data Support
• Healthcare IT Helpdesk
• Claims Review and Utilization Management
• Telehealth Support Staffing

Contact and Social Media Information:

• Website: onecoredevit.com
• Phone: + 632 5310-6188
• LinkedIn: www.linkedin.com/company/onecoredevit
• Facebook: www.facebook.com/onecoredevit
• Instagram: www.instagram.com/onecoredevit
• Twitter/X: x.com/onecoredevit

6. Lead Outsource Development Inc.

Lead Outsource Development Inc. provides healthcare outsourcing services with a focus on administrative, IT, and support roles tailored specifically for healthcare organizations in the United States. Based in the Philippines with a headquarters in California, the company supports clinics, hospitals, billing companies, and telehealth providers by offering access to trained professionals at lower operational costs. Their model is designed for scalability, with 24/7 support and compliance with U.S. healthcare regulations like HIPAA.

Their healthcare staffing solutions cover a wide range of tasks, including claims processing, data handling, patient scheduling, and telehealth support. In addition, their IT division supports healthcare software, system administration, and cybersecurity measures. The emphasis is on helping U.S.-based providers offload routine, time-consuming tasks so they can focus on delivering patient care while maintaining system uptime and data security.

Key Highlights:

• Offers full-service healthcare outsourcing with 24/7 operations
• Supports HIPAA-compliant workflows and secure data handling
• Specializes in serving U.S. healthcare and telehealth companies
• Includes both administrative support and IT infrastructure roles
• Designed for cost efficiency, scalability, and continuous service

Services:

• Medical Billing and Coding
• Claims Processing
• Telehealth Support
• Patient Scheduling and Assistance
• Healthcare Data Management
• IT Help Desk and Application Support
• System and Network Administration
• Healthcare Cybersecurity and Compliance

Contact and Social Media Information:

• Website: leadoutsourcedev.com
• Phone: +1 (949) 216-8151
• Email: info@leadoutsourcedev.com
• Address: 16755 Von Karman Ave Suite 200 Irvine, CA 92606
• Facebook: www.facebook.com/LEADOutsource
• Instagram: www.instagram.com/leadoutsourcedev

7. Unity Communications

Unity Communications provides IT and healthcare outsourcing services to businesses and medical organizations looking to streamline technical operations while improving service quality. With teams located in the Philippines and Mexico, they offer 24/7 support for technical helpdesk needs, system administration, and IT issue resolution. In healthcare, their services focus on optimizing non-clinical workflows such as claims processing, billing, appointment scheduling, and data management.

The company blends technical expertise with healthcare process knowledge, making it easier for organizations to manage infrastructure, protect patient data, and maintain operational efficiency. Their healthcare clients range from small clinics to larger systems that require round-the-clock support.

Key Highlights:

• Offers both IT support and healthcare BPO solutions
• Supports omnichannel technical helpdesk and application support
• Provides secure, HIPAA-compliant healthcare operations
• Scales services for clinics, hospitals, and telehealth providers
• Available 24/7 across multiple time zones

Services:

• Medical Billing and Coding
• Claims Processing
• Healthcare IT Support
• Patient Appointment Scheduling
• Medical Data Entry and Management
• Technical Support (Tier 1–3)
• Help Desk and Remote IT Support
• Cybersecurity and Compliance Monitoring

Contact and Social Media Information:

• Website: unity-connect.com
• Phone: (888) 910-0980
• Email: sales@unity-connect.com
• Address: 7th Floor, Block 2, Lot 5, Aseana City, Parañaque, 1700 Metro Manila, Philippines
• LinkedIn: www.linkedin.com/company/unity-communications
• Facebook: www.facebook.com/UnityCommunicationsBPO
• Instagram: www.instagram.com/unitycommunicationsbpo
• Twitter/X: x.com/unityconnectBPO

8. Sourcefit

Sourcefit specializes in affordable offshore IT and healthcare support from the Philippines, offering scalable staffing for organizations that need to maintain high performance without bloated costs. Their healthcare services focus on helping providers handle the increasing demands of medical billing, insurance claims, transcription, and patient data management, while their IT support division provides skilled system and network administrators for ongoing tech operations.

Sourcefit's strength lies in its ability to provide experienced professionals who integrate smoothly into client teams, whether for managing claims or maintaining IT infrastructure. With a focus on transparency, strong oversight, and modern facilities, Sourcefit delivers a hands-on, well-supported outsourcing experience.

Key Highlights:

• Offers IT healthcare outsourcing from multiple Philippine locations
• Supports both clinical and administrative healthcare operations
• Provides experienced system/network administrators at competitive rates
• Emphasizes cost-efficiency, data security, and compliance
• Flexible pricing with options for full-time staff or small projects

Services:

• Medical Billing and Coding
• Claims Processing
• Medical Transcription
• Customer Service
• Health Information Management
• Data Management
• Technical Support
• System and Network Administration
• Quality Assurance

Contact and Social Media Information:

• Website: sourcefit.com
• Phone: +63 2 8470 2484
• Email: contact@sourcefit.com
• Address: 19th Floor Exxa Tower Bridgetowne IT Park Ugong Norte, C5 Road Quezon City, 1110 Metro Manila, Philippines
• LinkedIn: www.linkedin.com/company/sourcefitph
• Facebook: www.facebook.com/SourcefitPH
• Twitter: x.com/SourcefitPH

9. Fusion CX

Fusion CX provides outsourced technical support services, including healthcare IT support, through its operations in the Philippines. They work with healthcare providers to maintain core systems and offer remote patient monitoring solutions. Their technical teams operate at multiple levels (L1 to L3) and handle issues ranging from basic troubleshooting to more advanced technical challenges. Their support blends AI tools with human agents to manage tasks like complaint resolution, software assistance, network monitoring, and remote desktop support.

They also offer field service coordination and platform-specific support, with an emphasis on process stability and uptime. Fusion CX uses omnichannel communication and offers multilingual capabilities to meet the varying needs of different healthcare organizations. They position their service model to integrate into client operations, often functioning as a white-label partner.

Key Highlights:

• Healthcare IT support with remote patient monitoring
• L1 to L3 support structure
• AI-enabled tools for support automation and diagnostics
• Operates across various global delivery models
• Multilingual and omnichannel setup for global use
• Field service and dispatch coordination

Services:

• IT Helpdesk Support
• Remote Desktop and Tech Support
• Software and Platform Support
• Network Monitoring
• Remote Patient Monitoring
• Customer Experience Management
• Field Service and Dispatch Support
• IoT and Smart Device Monitoring

Contact and Social Media Information:

• Website: www.fusioncx.com
• LinkedIn: www.linkedin.com/company/fusioncx-official
• Facebook: www.facebook.com/FusionCX
• Instagram: www.instagram.com/fusioncxofficial
• Twitter/X: x.com/fusion_cx

10. Helpware

Helpware provides business process outsourcing solutions with a focus on healthcare and healthtech industries. Their services are centered around building customized support teams for both front and back-office operations. In the healthcare space, they assist with managing telehealth expansion, billing accuracy, patient engagement, and data-related tasks. Their goal is to help healthcare clients scale their operations while maintaining service consistency and regulatory compliance.

They operate by embedding dedicated teams into a client’s workflow, using a mix of human support and digital tools. Their approach allows integration with various systems and platforms. While they support technical and operational functions, Helpware also offers capabilities around AI support, software development, and data management. Their model emphasizes adaptability, personalized staffing, and alignment with healthcare business goals.

Key Highlights:

• Focus on custom-built front and back-office teams
• Support for healthcare operations and patient services
• Integration with client systems across digital channels
• Emphasis on regulatory compliance and data accuracy
• Scalable support model across multiple global locations

Services:

• Medical Billing
• Data Management
• Back-Office Support
• AI Operations
• Technical and Call Center Support
• Patient Experience Support
• Content Moderation and Verification
• Software Development

Contact and Social Media Information:

• Website: www.helpware.com
• Phone: +1 (949) 273 - 2824
• Email: hello@helpware.com
• Address: 110 W Vine St, Lexington, KY, 40507, USA
• LinkedIn: www.linkedin.com/company/helpware
• Facebook: www.facebook.com/helpware.io
• Instagram: www.instagram.com/helpware.io
• Twitter/X: x.com/helpwarecom

Conclusion

Outsourcing healthcare IT to the Philippines isn’t just about ticking boxes or shaving off costs. It’s about working with people who actually get the pressure, the complexity, and the pace of healthcare today. Whether it’s coding accuracy, EHR integration, or keeping patient data in check, these companies are stepping in behind the scenes so providers can stay focused on patients.

Every organization has its own quirks and needs, and what works for a hospital network might not fit a fast-moving healthtech startup. That’s the thing, the real value comes from finding a team that fits how you operate, not the other way around. With the right setup, outsourcing stops feeling like an extra layer and starts feeling like an extension of your own team. And in healthcare, where time, accuracy, and trust all matter, that makes a real difference.