Running a healthcare practice means juggling a million things, but nothing tanks morale faster than a backlog of denied claims or slow reimbursements. Enter Colombia's rising wave of revenue cycle management specialists, where savvy teams are turning that frustration into steady cash flow. These outfits, scattered across cities like Medellín and Barranquilla, blend U.S.-aligned expertise with local cost smarts - think fluent English speakers who nail payer rules without the offshore time zone drama. In 2025, with labor crunches hitting hard stateside, they're the go-to for providers ditching in-house headaches. From end-to-end billing to denial warriors, here's a look at the standouts reshaping RCM from the ground up.

1. NeoWork

We at NeoWork pull our staffing from Colombia, where bilingual teammates slot right into U.S. healthcare revenue cycle teams handling everything from credentialing to claims follow-ups. Clinics tap us to add billers or AR specialists during peak loads, then dial back without drama - all while staying HIPAA-tight and on U.S. time. Our Colombian crews keep the back-office humming so providers can focus on patients instead of paperwork.

What sets us apart in Colombia's RCM outsourcing space is our 91% annualized teammate retention rate and our 3.2% candidate selectivity rate. That means the same sharp people stick around project after project, and only the top slice of applicants make the cut. Less turnover, fewer retraining headaches, and steady cash flow for the providers we serve.

Key Highlights:

• Colombian recruitment for dedicated remote RCM staff
• Bilingual teams covering U.S. business hours
• 91% teammate retention, 3.2% hire rate
• Flexible scaling for billing or denial teams
• Direct integration with EHR and payer systems

Services:

• Claims submission and denial appeals
• Patient financial services and collections
• Medical coding and charge entry
• AR aging and payment posting
• Revenue integrity audits

Contacts

• Website: www.neowork.com
• LinkedIn: www.linkedin.com/company/neoworkteam 
• Facebook: www.facebook.com/neoworkteam 
• Instagram: www.instagram.com/neoworkteam 

2. Auxis

Teams at Auxis handle revenue cycle tasks from locations in Colombia, including spots in Barranquilla, Bogotá, and Medellín. They work on streamlining back-office operations for healthcare groups, often stepping in where staff shortages or rising costs create bottlenecks. The setup leans on nearshore timing, so real-time tweaks and discussions happen without much delay, and everyone stays on the same page with U.S. payer rules and HIPAA requirements.

Automation tools and analytics play a big role in their day-to-day, cutting down manual steps in claims and verifications. Turnover stays low compared to industry averages, which keeps performance steady even during busy cycles. Providers end up with faster cash flow and fewer outstanding days, giving clinical staff more room to focus on patients.

Key Highlights:

• Operations from Barranquilla, Bogotá, and Medellín in Colombia
• Nearshore model with U.S. time zone alignment
• Emphasis on automation, AI, and analytics for RCM
• Compliance with HIPAA and billing guidelines
• Lower attrition through structured recruiting and retention

Services:

• Insurance verification including dual eligibility and out-of-state checks
• Claims processing and denial management
• Revenue integrity support
• Patient financial services
• End-to-end RCM outsourcing

Contacts:

• Website: auxis.com
• Address: Edificio Bancolombia Caribe Calle 1A #24-16 Barranquilla, Colombia
• Phone: (+57) 601 580 1473
• Facebook: www.facebook.com/AuxisConsulting
• Twitter: x.com/Auxis
• Linkedin: www.linkedin.com/company/auxis

3. ADEC Colombia

ADEC Colombia runs its BPO and call center operations out of Barranquilla, handling patient-facing and back-office tasks for healthcare clients. Bilingual agents manage everything from scheduling appointments to sorting out billing questions, acting as an extra layer for clinical teams. The focus stays on keeping interactions smooth and accurate, which lightens the load for in-house staff.

Scalability comes up a lot in their setup, letting providers adjust team sizes as patient volume shifts. Healthcare training for agents ensures they grasp medical terms and processes, so handoffs feel seamless. Nearshore placement means quick responses during U.S. business hours, and costs stay lower than onshore alternatives.

Key Highlights:

• Based in Barranquilla with bilingual Spanish-English teams
• Healthcare-trained agents for patient interactions
• Scalable nearshore BPO solutions
• End-to-end patient communication management
• Alignment with UN SDG goals through impact sourcing

Services:

• Appointment scheduling and reminders
• Benefits verification
• Medical billing inquiries
• Post-care support
• Ancillary services like remote monitoring
• Revenue cycle tasks including claims handling

Contacts:

• Website: www.adec-innovations.com
• E-mail: colombia@adec-innovations.com
• Facebook: www.facebook.com/ADECInnovations
• Twitter: x.com/adecinnovations
• LinkedIn: www.linkedin.com/company/adecinnovations
• Address: Unit 501-502, Centro Financiero, Cl. 74 #53-23, Nte. Centro Historico, Barranquilla, Atlántico, Colombia

4. Cynergy BPO

Cynergy BPO connects healthcare providers with outsourcing partners in Colombia, guiding the selection process based on specific needs around revenue cycle or patient support. They assess workflows, map out requirements, and link clients to local teams that fit the bill. The advisory side keeps things practical, avoiding one-size-fits-all pitches.

Colombia’s spot in their nearshore lineup stands out for time zone overlap and bilingual talent pools. Providers get paired with operations that already handle HIPAA and state privacy rules, so compliance stays intact. The matchmaking aims to trim costs while keeping quality steady, letting medical teams stick to care delivery.

Key Highlights:

• Advisory service for healthcare outsourcing in Colombia
• Nearshore focus with U.S. time zone compatibility
• Partner network compliant with HIPAA and privacy laws
• Bilingual workforce for English-Spanish patient handling
• Guidance on process optimization and technology integration

Services:

• Outsourcing partner selection for RCM
• Medical coding and billing setup
• Patient scheduling and registration
• Claims management
• Telemedicine support
• Regulatory compliance consulting

Contacts:

• Website: www.cynergybpo.com
• Phone: 866-201-3370
• Email: john@cynergybpo.com

5. TaskUs

TaskUs operates in Colombia through its site in Cali, where bilingual teams handle various outsourcing tasks for global clients, including those in healthcare. The setup draws on local talent that's young and tech-savvy, often blending human oversight with AI tools to manage processes like customer interactions and data handling. It's the kind of place where employees get benefits like full medical coverage, which helps keep things running smoothly without high turnover disrupting workflows.

In the healthcare space, teams there support back-office needs, from patient queries to compliance checks, all while syncing up with U.S. hours thanks to the time zone overlap. It's straightforward work - nothing flashy, just reliable support that lets providers offload routine stuff without losing touch with their operations. The focus on employee wellness means fewer gaps in service, which is handy when dealing with sensitive info.

Key Highlights:

• Site in Cali with bilingual Spanish-English staff
• Integration of AI and human-led processes
• Time zone alignment with North America
• Employee benefits including medical and dental coverage
• Support for healthcare back-office functions

Services:

• Customer experience management
• Trust and safety operations
• AI and data services
• Financial crime and compliance handling
• Healthcare support tasks like patient interactions

Contacts:

• Website: www.taskus.com
• Facebook: www.facebook.com/TaskUsPH
• Twitter: x.com/taskus
• LinkedIn: www.linkedin.com/company/taskus
• Instagram: www.instagram.com/taskusph
• Phone: 888-400-8275

6. Connext Global Solutions

Connext Global Solutions runs operations in Bogotá, Colombia, where they build custom teams for clients looking to handle healthcare tasks remotely. The office there is set up with secure facilities and training spaces, pulling in local pros who are bilingual and familiar with U.S. standards. It's all about making the handoff feel natural, so providers can add staff for billing or scheduling without starting from scratch.

For revenue cycle work, the teams focus on things like claims processing and patient support, using the nearshore setup to keep communication quick and costs down. You get that mix of local know-how and global compliance, like HIPAA, without the headaches of managing it all in-house. It's practical for growing practices that need to scale up during busy seasons.

Key Highlights:

• Bogotá office with modern, secure facilities
• Bilingual talent pool in healthcare and finance
• Custom team building for RCM needs
• Nearshore time zone compatibility
• High employee retention rates

Services:

• Revenue cycle management support
• Patient scheduling and administrative tasks
• Medical claims processing
• Back-office healthcare operations
• Compliance and HR co-management

Contacts:

• Website: connextglobal.com
• Twitter: x.com/connextph
• LinkedIn: www.linkedin.com/company/connextglobalsolutions
• Instagram: www.instagram.com/connextglobalsolutions_
• Address: Edificio Villorio Building Calle 66 # 11 – 50, Floor 7, Chapinero, Bogotá 110211
• Phone: +1 (808) 468-6733

7. Nearbridge Global

Nearbridge Global bases its Colombian operations on recruiting and managing dedicated RCM teams that plug right into U.S. providers' systems. From their setup, bilingual coders and billers work on claims and denials, all under U.S. contracts to keep things legally tight. It's the sort of arrangement where the talent feels like an extension of your own crew, handling the grunt work while you stay in control.

The emphasis here is on scaling without the usual onboarding drama - start small with a couple of AR specialists, ramp up as needed. Compliance is baked in with SOC 2 and HIPAA protocols, so data stays safe across the border. For clinics dealing with overdue payments, this means fewer headaches and more predictable cash flow, all from folks who get the nuances of payer rules.

Key Highlights:

• Dedicated bilingual RCM professionals in Colombia
• U.S.-based legal contracts and compliance
• Scalable teams with QA leads
• Integration with EHR and billing platforms
• Focus on denial reduction and AR management

Services:

• Medical coding with ICD-10 and CPT standards
• Billing and claims submission
• Accounts receivable follow-up
• Denial management and appeals
• End-to-end revenue cycle support

Contacts:

• Website: nearbridgeglobal.com
• Address: 100 SE 2nd Street Suite 200, Miami, FL, 33131
• Email: clientsolutions@nearbridgeglobal.com
• Phone: +1 (305) 602-4418

8. Vinali Group

Vinali Group keeps its main office in Orlando but runs a lot of its nearshore work out of Bogotá, where bilingual staff handle healthcare tasks like billing and back-office support. The teams there pull from local talent that's quick on medical terms and U.S. rules, making the switchover from in-house feel less jarring. It's one of those setups where the time difference barely registers, so calls or updates don't drag into odd hours.

Over in Colombia, the focus lands on revenue cycle pieces, from coding claims to chasing down payments, all while keeping HIPAA in the mix without extra fuss. Providers link up with them to offload the daily grind, letting their own folks stick closer to clinic floors. The operation hums along with a nod to ethical practices, which shows up in how they train people to handle sensitive info day in, day out.

Key Highlights:

• Nearshore hub in Bogotá with bilingual English-Spanish teams
• Emphasis on HIPAA compliance for healthcare processes
• Custom staffing for revenue cycle roles
• Time zone overlap with U.S. East Coast
• Blend of technology and hands-on support

Services:

• Medical billing and claims submission
• Revenue cycle management
• Back-office administrative tasks
• Patient support and telemedicine coordination
• Medical coding support

Contacts:

• Website: vinaligroup.com
• Address: Bogotá, Cll 99 # 10-19, Colombia
• Phone: 407-553-3398
• Instagram: www.instagram.com/vinaligroupoutsourcing
• Facebook: www.facebook.com/VinaliGroup
• Linkedin: www.linkedin.com/company/vinaligroup

9. Optum

Optum spreads its revenue cycle work across global spots, with some teams tapping into Latin American hubs that include Colombia for back-end tasks. Those groups there deal with everything from claim reviews to payer follow-ups, using shared tools that sync up with U.S. systems. It's the sort of quiet efficiency you don't notice until a backlog clears up faster than expected.

In the Colombian side of things, staff handle middle-revenue steps like documentation checks and denial tweaks, all tied into bigger analytics that flag issues early. Hospitals or clinics pairing with them get that steady flow without rebuilding their whole setup. The approach mixes tech like AI for spotting patterns, which keeps the human side focused on the tricky calls rather than rote stuff.

Key Highlights:

• Global operations with Latin American delivery centers including Colombia
• Use of AI and analytics for revenue processes
• Focus on end-to-end cycle from coding to payments
• Compliance with U.S. healthcare standards
• Support for both hospitals and ambulatory providers

Services:

• Ambulatory revenue cycle management
• Medical coding and documentation
• Patient access and engagement
• Denial management and AR follow-up
• Revenue integrity and analytics

Contacts:

• Website: www.optum.com
• Phone: 18007658959
• Linkedin: www.linkedin.com/company/optum
• Facebook: www.facebook.com/myOptum
• Twitter: x.com/optum
• Instagram: www.instagram.com/optum

10. PwC

PwC rolls out its revenue cycle managed services through a mix of onshore and offshore teams, with offshore support reaching into Colombia for handling high-volume tasks. Over there, the crews tackle patient access and billing follow-ups, drawing on local pros who know the ropes of international payers. It's straightforward scaling - add hands when volumes spike, pull back when things even out.

The Colombian operations fit into PwC's broader push, where they layer in tools like automated queues for AR work and quality checks that catch slips before they pile up. Groups using this end up with clearer views into their accounts, shared through portals that make collaboration less of a chore. It's geared toward fixing those nagging spots like denials or clearance holds, without overhauling the whole shop.

Key Highlights:

• Offshore delivery including Colombia for scalable support
• Proprietary tools for workflow and quality monitoring
• Global workforce for cross-facility coverage
• Analytics for AR performance and trends
• Customizable from point solutions to full outsourcing

Services:

• Legacy AR run-down
• Financial clearance and insurance verification
• Coding support
• AR follow-up and denials management
• Full end-to-end revenue cycle outsourcing

Contacts:

• Website: pwc.com
• Address: Ac 100 #11A-35, Chapinero, Bogotá
• Phone: (601) 743 1111
• Twitter: x.com/PwCUS
• Facebook: www.facebook.com/pwccolombia
• Linkedin: www.linkedin.com/company/pwc-colombia
• Instagram: www.instagram.com/pwc_colombia

11. Outsource Accelerator

Outsource Accelerator operates as a marketplace from its base, pulling in details on Colombian BPO firms that handle revenue cycle tasks for healthcare clients. Teams there curate lists of providers in places like Bogotá, focusing on roles from coding to AR follow-ups. It's a hub for comparing options without the direct sales pitch, just straightforward breakdowns.

In the healthcare lane, the platform spotlights Colombian outfits managing claims processing or patient scheduling, noting the time zone fit with U.S. operations. Users get tools like calculators to figure staffing costs, and articles walk through RCM workflows. It's handy for providers dipping toes into nearshore without committing upfront.

Key Highlights:

• Marketplace for BPO including Colombian providers
• Directory with thousands of firms
• Focus on healthcare RCM roles
• Tools for cost estimation
• Articles on revenue cycle processes

Services:

• Provider matching and quotes
• Outsourcing guides and podcasts
• Role-specific pricing calculators
• Directory browsing for RCM tasks
• News and white papers on outsourcing

Contacts:

• Website: www.outsourceaccelerator.com
• Phone: (+44) 033 022 33792
• Email: info@outsourceaccelerator.com
• Facebook: www.facebook.com/outsourceaccelerator

12. Connect2BPO

Connect2BPO sets up its healthcare outsourcing from Colombia, where bilingual agents take on back-office jobs like billing and data entry for U.S. providers. The operation keeps things secure with trained staff handling patient records or telehealth support. It's the kind of practical handoff that lets clinics skip building extra teams.

On the revenue side, Colombian crews manage coding, claims, and denials, plugging into existing systems without much rework. Providers get relief from payroll or HR headaches too, since the setup covers those bases. The focus stays on keeping data tight and workflows smooth, which fits busy practices juggling patient loads.

Key Highlights:

• Colombian base for healthcare BPO
• Bilingual teams for U.S. alignment
• Secure handling of patient data
• Support for telehealth operations
• Non-clinical process focus

Services:

• Medical coding and billing
• Claims processing
• Data entry for records
• Telehealth scheduling and support
• HR and payroll management

Contacts:

• Website: connect2bpo.com
• Address: Calle 79 #53 Office 403, Barranquilla, Colombia
• COL Phone: +57 304 207-9755
• Email: info@connect2bpo.com
• Linkedin: www.linkedin.com/company/connect2bpo
• Instagram: www.instagram.com/c2bpo
• Facebook: www.facebook.com/C2BPO

Wrapping It Up

Colombia's healthcare revenue cycle outsourcing scene is quietly picking up steam, pulling in providers who need reliable help without the usual offshore headaches. From government-backed setups in Bogotá to niche players handling claims and coding, the options cover a lot of ground. Bilingual teams, solid internet links, and that handy time zone overlap make the day-to-day feel almost local. Hand off the back-office grind, and clinics get breathing room for actual care - no fancy promises, just practical fixes that keep cash flowing and denials in check. If paperwork's eating your lunch, this corner of Latin America has folks ready to take a bite out of it.