If you spend any time around healthcare teams, you’ll hear the same story over and over: selling into hospitals, clinics, and insurers is a world of its own. The buying cycles are long, the regulations are strict, and one missed detail can stall a deal for months. That’s one reason many companies, from medtech startups to established pharma brands, lean on Colombian outsourcing partners to handle parts of their sales process.

Colombia has quietly built a strong ecosystem around healthcare sales support. You get trained teams who understand the local and regional landscape, bilingual talent that can switch between markets, and a cost structure that makes scaling far less painful. This article walks you through the landscape and sets the stage for understanding the companies behind that growth.

1. NeoWork

At NeoWork we work as a global staffing and operations partner, supporting companies across healthcare, tech, logistics, media, ecommerce, and more. A good part of our work involves building teams that take on outbound and inbound commercial tasks, including healthcare sales outsourcing. Since we already operate in the United States, Colombia, and other regions with strong healthcare presence, we often help clients handle the early and mid-stage parts of their sales process, from lead qualification to account coordination. Our focus is on giving healthcare organizations a stable way to scale without adding internal overhead.

Because we run both staffing and managed operations, we can support healthcare sales workflows in different ways. Some teams act as dedicated sales assistants who help with outreach and follow-ups, while others work inside credentialing, customer experience, or quality tasks that sit around the sales cycle. Our selectivity rate and retention levels help us keep these teams steady, which matters in healthcare where customer relationships move slowly. For companies selling into clinics, payors, or digital health providers, Colombia has become an important part of our footprint thanks to its bilingual talent and familiarity with the region’s healthcare systems.

Key Highlights:

• Provide staffing and operations support across Colombia and other global locations
• Work with healthcare companies that need support in sales-adjacent and commercial workflows
• High teammate retention and selective hiring process
• Flexible structure that fits both small and growing sales teams

Services:

• Healthcare sales support, including lead qualification and outreach assistance
• Customer experience roles connected to the sales cycle
• Quality assurance, reporting, and workflow management
• Virtual assistant support for sales operations
• Technical and AI teams that support data-heavy healthcare organizations

Contact information:

• Website: www.neowork.com
• Linkedin: www.linkedin.com/company/neoworkteam
• Instagram: www.instagram.com/neoworkteam
• Facebook: www.facebook.com/neoworkteam

2. Outsourced

Outsourced operates as a global staffing firm with teams across several countries, including Colombia, the Philippines, Vietnam, Argentina, Malaysia, and India. Their work centers on building remote teams that act as extensions of a client's internal department. In the Colombian market, they focus on roles that benefit from bilingual communication and time zone alignment with North America, which often includes sales support positions for healthcare companies. Since Colombia’s workforce brings a mix of technical and operational skill sets, the company can assemble teams that help healthcare organizations handle early sales tasks without hiring locally.

Their approach is straightforward: they recruit, equip, and support remote staff while the client manages day-to-day direction. For healthcare companies, this can cover tasks that sit around the sales function, like prospect research, call support, administrative follow-ups, and data upkeep. Because they work with multiple countries, clients sometimes mix teams across regions, using Colombia for sales-related work and other locations for complementary tasks. The structure aims to keep the operational side predictable while letting healthcare companies scale their commercial presence across different markets.

Key Highlights:

• Supports global staffing with teams in Colombia and several other countries
• Provides bilingual talent aligned with North American time zones
• Helps build remote teams that plug into healthcare sales operations
• Offers flexible hiring structures for long-term or expanding teams

Services:

• Remote staffing for sales support and administrative roles
• Research and outreach tasks connected to healthcare sales cycles
• Back-office and data management functions
• Multinational team setups across Colombia, the Philippines, and other regions

Contact information:

• Website: outsourced.co
• Address: Level 45, Gateway Building, 1 Macquarie Place, Sydney, NSW 2000 Australia
• Email: contact@outsourced.co
• Facebook: www.facebook.com/outsourcedcareers
• Linkedin: www.linkedin.com/company/outsourcedglobal

3. TaskUs

TaskUs works across multiple countries, including Colombia, where they operate large teams focused on customer support, digital operations, and AI-related services. Although they are widely known for their presence in trust and safety and customer experience, many of these functions overlap with early sales support work in healthcare. Tasks like managing inbound inquiries, handling product questions, supporting onboarding, and maintaining reliable communication channels often tie directly into how healthcare sales teams build and maintain relationships.

In Colombia, they combine people-first operations with technology to create teams that assist clients in industries where accuracy and consistency matter. For healthcare organizations, this can translate into roles that support the sales cycle by managing data, performing outreach follow-ups, coordinating scheduling, or assisting with account management. Their global setup gives companies the ability to spread different parts of the healthcare sales workflow across several regions while keeping a stable base in Colombia.

Key Highlights:

• Operates in Colombia as part of a global network covering 13 countries
• Supports healthcare-related tasks that influence the sales pipeline
• Combines human teams with technology to handle operational workloads
• Known for structured training and consistent delivery

Services:

• Customer support roles that complement healthcare sales teams
• Workflow management for scheduling, follow-ups, and communication
• Data handling tasks that support CRM and sales operations
• AI training and annotation services for healthcare companies building digital products

Contact information:

• Website: www.taskus.com
• Phone: (888) 400-8275
• Linkedin: www.linkedin.com/company/taskus
• Facebook: www.facebook.com/TaskUs
• Instagram: www.instagram.com/taskusph
• Twitter: x.com/taskus

4. TTEC Colombia

TTEC operates in several countries, including Colombia, where their teams handle customer care, tech support, and a mix of back-office and sales-related tasks. Their operations in Bogotá and Barranquilla give them access to a bilingual workforce that is already familiar with nearshore work. While TTEC is mainly known for customer experience roles, many of these sit close to healthcare sales workflows, such as managing inbound questions, handling follow-ups, or supporting early qualification steps.

Their Colombia teams use a blend of technology and human support to keep communication consistent across different industries, including healthcare. This often includes tasks that help sales operations run more smoothly, like taking care of administrative work, updating records, or assisting with outreach coordination. For healthcare companies that need nearshore coverage without building a full internal team, TTEC Colombia offers a workable structure that fits into both ongoing support and sales-adjacent functions.

Key Highlights:

• Operates in Colombia with locations in Bogotá and Barranquilla
• Supports healthcare organizations through roles tied to sales operations and customer communication
• Uses AI tools for coaching, call clarity, and workflow support
• Nearshore alignment for companies in the United States and Europe

Services:

• Customer care roles that support healthcare sales teams
• Back-office work that helps manage follow-ups and administrative tasks
• Tech support connected to healthcare products and platforms
• Sales assistance functions handled by nearshore teams

Contact information:

• Website: www.ttec.com
• Phone: +1.303.397.8100
• Email: verifications@thomas-and-company.com
• Address: ​​Ste. 802, 8th Fl. Ecotower Building., Ave. 100 #19a-30, Bogotá, Colombia  
• Linkedin: www.linkedin.com/company/ttec
• Twitter: x.com/tteclife
• Facebook: www.facebook.com/TTEClife
• Instagram: www.instagram.com/tteclife

5. ContactPoint 360

ContactPoint 360 works across multiple countries, including Colombia, where they run CX, support, sales, and back-office teams for a wide range of industries. Their structure is built around a mix of human and AI tools that help clients run day-to-day interactions more efficiently. In the healthcare space, many of their services overlap with the needs of sales teams, such as managing inbound interest, handling outreach tasks, or keeping communication organized across channels.

Because they cover voice, chat, email, and omnichannel workflows, their teams in Colombia can support different parts of the healthcare sales cycle. This might include qualifying leads, guiding patients or partners through next steps, or preparing information that sales representatives rely on. Their multilingual capabilities and ability to manage 24/7 operations allow healthcare companies to bridge time zones without building additional internal roles.

Key Highlights:

• Operates in Colombia as part of a global network of delivery centers
• Supports healthcare workflows with roles that connect directly to sales processes
• Offers multilingual and omnichannel capabilities for complex communication needs
• Uses AI tools to assist with recruiting, coaching, and workflow optimization

Services:

• Sales support roles, including outreach and lead qualification
• Back-office tasks that assist healthcare sales teams
• Multichannel contact center services across voice, chat, and email
• Technical and helpdesk support for healthcare-related platforms
• Customer care roles that influence retention and patient or partner engagement

Contact information:

• Website: contactpoint360.com
• Email: sales@contactpoint360.com
• Facebook: www.facebook.com/ContactPoint360Company
• Twitter: x.com/CPoint360
• Linkedin: www.linkedin.com/company/contact-point-360

6. Fusion CX

Fusion CX works across 15 countries with teams spread over 40 locations, including Colombia. Their focus is on customer experience services delivered through voice, email, chat, and social channels. Since they support the healthcare and life sciences sector, a noticeable part of their work touches areas that complement healthcare sales operations. This includes handling conversations with potential users, guiding people through service information, and supporting communication that sits early in a sales cycle.

Their approach blends AI tools with human teams, which helps maintain accuracy and consistency, especially in regulated industries like healthcare. In Colombia, their multilingual teams can support outreach, manage inbound inquiries, or help keep communication flowing between healthcare customers and sales units. For companies entering new markets or looking to expand in Latin America, this combination can help fill operational gaps without building a full internal sales support department.

Key Highlights:

• Works across Colombia as part of a global presence in 15 countries
• Supports healthcare and life sciences organizations through CX roles linked to sales functions
• Provides multilingual coverage for communication-heavy workflows
• Combines AI tools and human teams for steady operational support

Services:

• Inbound and outbound call support for healthcare sales teams
• Live chat, email, and social media communication management
• Administrative and follow-up tasks connected to healthcare sales cycles
• Multilingual capability for international healthcare organizations
• Tech-enabled CX services tailored to regulated industries

Contact information:

• Website: www.fusioncx.com
• Phone: +919073900798
• Email: contact@fusioncx.com
• Address: Edificio Camacol, Cl. 49B #21, Laureles – Estadio, Medellin, Antioquia, Colombia
• Facebook: www.facebook.com/FusionCX
• Twitter: x.com/fusion_cx
• Linkedin: www.linkedin.com/company/fusioncx-official
• Instagram: www.instagram.com/fusioncxofficial

7. Origen BPO

Origen BPO works with clients across the United States and Colombia, offering a mix of operational services that support sales, customer interactions, and administrative workflows. Their teams handle customer service, appointment setting, insurance verification, and both inbound and outbound communication. Because they work with medical centers, dental practices, and other healthcare providers, a portion of their work naturally supports healthcare sales cycles, especially when it comes to coordinating appointments, confirming patient information, and managing service-related questions.

They also run sales and telemarketing campaigns, which can be adapted for healthcare companies that need help with outreach, lead follow-ups, or communication around service availability. With bilingual talent inside Colombia and an operations manager based in Southern California, they keep day-to-day work aligned with client expectations. Their flexible setup allows healthcare organizations to use Origen’s teams for targeted sales support tasks without restructuring their internal processes.

Key Highlights:

• Operates in Colombia with bilingual teams that support U.S. clients
• Works with healthcare providers on appointment setting and verification tasks tied to sales workflows
• Offers customizable operations and collaboration methods
• Provides staffing options for companies wanting to run their own processes

Services:

• Appointment setting and insurance verification for medical organizations
• Inbound and outbound customer service connected to healthcare sales touchpoints
• Sales and telemarketing support
• Back-office tasks like CRM updates and data entry
• Help desk and multichannel communication support
• Staffing and recruiting for healthcare-related roles

Contact information:

• Website: www.origenbpo.com
• Phone: +57 (4) 590 6006
• Email: contact@origenbpo.com
• Address: Carrera 43A # 1A Sur - 50, Edificio Cross Business Center, Medellín - Colombia

8. ProfitLine

ProfitLine operates across Latin America, including Colombia, focusing on technology, logistics, and commercial support services. Their sales team offering is used by companies that want to scale outreach without hiring locally. For healthcare organizations, this nearshore sales structure can help with prospecting, early qualification, and other sales development tasks. Since their teams work in the same or similar time zones as U.S. clients, communication tends to move quickly and feels more integrated.

Their broader outsourcing model covers back-office and administrative functions, which often sit beside healthcare sales processes. This can include updating records, preparing materials for sales teams, or managing follow-ups with prospects and partners. ProfitLine positions their teams as an extension of the client’s operation, making it an option for healthcare companies wanting to expand their sales presence in Colombia without taking on additional internal overhead.

Key Highlights:

• Operates in Colombia as part of a wider Latin American network
• Supports healthcare sales through nearshore prospecting and administrative assistance
• Provides commercial teams that work within U.S.-aligned time zones
• Offers additional services that complement the sales cycle

Services:

• Sales team outsourcing for prospecting and outreach
• Back-office and administrative support for healthcare organizations
• Recruiting and onboarding assistance
• Software development and technical staffing when needed
• Logistics management services for operational workflows

Contact information:

• Website: www.profitline.co
• Phone: 15551234567
• Email: info@profitline.com.co
• Address: Carrera 13A No 90-18 Piso 5, Bogotá, Colombia
• Facebook: www.facebook.com/ProfitlineBPO
• Linkedin: www.linkedin.com/company/profitline-bop
• Instagram: www.instagram.com/profitlinebpo
• Twitter: x.com/ProfitlineBOP/status

9. Connext

Connext has teams in both the Philippines and Colombia, supporting clients across healthcare, technology, and various commercial industries. Their services focus on helping companies build and manage remote teams through custom recruiting, co-management, and secure facilities. While they cover a broad range of business functions, these capabilities can be used to support healthcare sales operations by supplying staff for lead research, outreach coordination, or administrative workflows that sit beside the sales cycle.

Because they handle employer-of-record responsibilities and compliance, healthcare companies can scale teams in Colombia without needing to build their own infrastructure. This is useful for organizations that want support in sales development, patient communication, or other early-stage commercial tasks. Their approach is centered on matching talent to specific needs, which helps healthcare organizations keep their sales process organized and consistent.

Key Highlights:

• Active operations in Colombia and the Philippines
• Supports healthcare companies with sales-adjacent roles and back-office work
• Provides custom recruiting and co-management for tailored team setups
• Offers secure facilities and compliance support for regulated industries

Services:

• Talent recruiting for sales support, administrative roles, and operational tasks
• Employer-of-record services for Colombia-based teams
• Back-office support connected to healthcare sales cycles
• IT security and equipment management
• Team facilities and co-management for ongoing operations

Contact information:

• Website: connextglobal.com
• Address: Edificio Villorio Building Calle 66 # 11 – 50, Floor 7, Chapinero, Bogotá 110211
• Facebook: www.facebook.com/connextglobalsolutions
• Linkedin: www.linkedin.com/company/connextglobalsolutions
• Instagram: www.instagram.com/connextglobalsolutions_
• Twitter: x.com/connextph

10. VXI

VXI works across several regions, including Latin America, where Colombia has become part of their delivery footprint for CX and operational support. Their services cover a wide range of communication and customer-facing tasks, which often overlap with the needs of healthcare sales teams. Because they work with the healthcare industry alongside retail, banking, insurance, and other sectors, their teams handle conversations that help guide people toward the right services or information. This type of work frequently supports early sales steps, whether it involves answering questions, directing inquiries, or managing follow-ups.

They focus on CX operations, strategy, and technology, which allows them to support different stages of a healthcare sales process. For example, teams can manage patient or customer communication, coordinate outreach, or assist in organizing data that sales teams rely on. Their mix of human support and AI tools helps companies keep communication manageable without bringing all tasks in-house. For healthcare organizations looking at Colombia as a nearshore option, VXI offers a structure that fits into sales-adjacent work without requiring major operational changes.

Key Highlights:

• Supports operations in Colombia as part of a broader global presence
• Works with the healthcare industry through roles that connect to sales communication
• Combines human support with technology and AI when needed
• Covers multiple industries while addressing healthcare-specific workflows

Services:

• CX operations that support healthcare sales interactions
• Revenue generation roles for outreach, qualification, and follow-up
• Social media and multichannel communication management
• Collections and administrative support tasks
• Strategy, technology, and AI tools that assist operational teams

Contact information:

• Website: www.vxi.com
• Address: VXI Global Solutions, LLC 515 S. Figueroa Street, Suite 600 Los Angeles, CA 90071
• Twitter: x.com/vxiglobal
• Linkedin: www.linkedin.com/company/vxi-global-solutions-inc

Conclusion

Stepping back, it’s clear why so many healthcare organizations look toward Colombia when they need help supporting or expanding their sales efforts. The country has a mix of bilingual talent, strong service culture, and time zone alignment that makes day-to-day collaboration feel pretty seamless. And because most providers combine CX, back-office work, and sales support under the same roof, healthcare teams can plug in exactly where they need help without reworking their entire operation.

Each company brings its own flavor to the table, but the common thread is flexibility. Some focus more on communication-heavy tasks, others lean into tech-enabled workflows, and a few take a hybrid approach that blends both. For healthcare groups trying to reach more patients, partners, or clinics without stretching internal resources, Colombia offers a practical middle ground. It’s not about outsourcing everything, but rather finding the right pieces to hand off so internal teams can focus on what they do best.

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