Alright, let’s chat about outsourcing your IT support to the Philippines. If you’re looking to keep your tech running smoothly without draining your wallet, this place is a gem. The Philippines is packed with talented folks who speak English like pros, offer crazy-good value, and know their way around everything from helpdesks to cybersecurity. Whether you need quick fixes for software bugs or a team to manage your systems 24/7, there’s a company here ready to jump in. Here’s a rundown of some of the best players in the game and why they’re worth a look.

1. NeoWork

We offer IT support outsourcing services designed to help businesses run smoothly. Our approach focuses on providing dedicated professionals who integrate with client workflows, handling technical challenges like troubleshooting and system monitoring. We work closely with clients to understand their needs, ensuring our solutions align with their operational goals, whether it’s for small-scale support or larger projects.

Our process emphasizes quick setup and ongoing support, with professionals trained in tools like Salesforce and Zendesk to manage tasks efficiently. By handling recruitment, training, and employee engagement, we allow clients to focus on their core strategies. Our services are flexible, adapting to changing business demands while maintaining consistent communication to keep operations on track.

Key Highlights:

• Flexible integration with client systems
• Use of industry-standard tools for efficiency
• Round-the-clock support availability
• Tailored solutions for various industries
• Retains 91% of teammates annually and selects only 3.2% of candidates, ensuring top talent for our clients

Services:

• Technical support and troubleshooting
• System monitoring and optimization
• Customer support operations
• Software and application support
• Workforce management and training

Contact Information:

• Website: www.neowork.com
• LinkedIn: www.linkedin.com/company/neoworkteam
• Facebook: www.facebook.com/neoworkteam
• Instagram: www.instagram.com/neoworkteam

2. Magellan Solutions

Magellan Solutions is a big name for small and medium businesses needing IT support. They’re a call center and BPO outfit in the Philippines, but their tech support game is strong. Think helpdesk services, software fixes, or even 24/7 answering for tech issues. They’re super serious about security, sticking to ISO and HIPAA standards to keep your data safe. You don’t have to micromanage them-they’ve got a quality team making sure everything hits your KPIs. Oh, and their pricing? You can go pay-per-call or get a full-blown support package, whatever works for you.

Key Highlights:

• Focus on small and medium-sized enterprises
• Compliance with ISO and HIPAA standards
• Flexible pricing tailored to client business models
• Emphasis on hiring and training tech-savvy professionals

Services:

• IT help desk outsourcing
• Technical support for software and hardware
• 24/7 answering services for tech queries
• Customer support with empathetic agents
• IT service desk for troubleshooting and system maintenance

Contact Information:

• Website: www.magellan-solutions.com
• Phone: 63-2-83966000
• Email: hello@magellan-solutions.com
• Address: PB Mezzanine Floor, Summit One Tower 530 Shaw Boulevard, Mandaluyong City 1552 Philippines
• LinkedIn: www.linkedin.com/company/magellanbpo
• Facebook: www.facebook.com/magellanbpo
• Instagram: www.instagram.com/magellansolutions

3. Accenture

Accenture stands as a major player in the Philippines’ IT outsourcing landscape, delivering a broad range of services that include technical support, software development, and business process management. Their operations leverage advanced technologies like AI and cloud computing to help businesses streamline processes and enhance customer experiences. With a presence across multiple industries, Accenture supports clients in achieving digital transformation through innovative solutions.

The company emphasizes continuous improvement, integrating cutting-edge tools to optimize operations. Their skilled professionals work to deliver high-quality outcomes, focusing on aligning services with client goals. Accenture’s ability to handle complex IT needs, from cybersecurity to scalable software solutions, makes them a versatile partner for businesses looking to modernize their operations.

Key Highlights:

• Strong focus on AI and cloud computing integration
• Broad industry coverage for diverse client needs
• Emphasis on digital transformation
• Skilled workforce delivering tailored IT solutions

Services:

• Technical support for IT infrastructure
• Software development and maintenance
• Cybersecurity and resilience solutions
• Cloud-based support for scalable operations
• Business process management with tech integration

Contact Information:

• Website: www.accenture.com
• Phone: +63322681000
• Address: Capitol Site, Robinsons Cybergate, 5/F Don Gil Garcia Street, Cebu City, Cebu, Philippines, 6000

4. Outsource Philippines

Outsource Philippines provides technical support services designed to minimize downtime and keep business systems operational. Their offerings cater to industries like healthcare, e-commerce, and finance, delivering customized solutions that prioritize quick resolutions and customer satisfaction. By leveraging tools like cloud-based platforms and real-time monitoring, the company ensures secure and efficient support for clients’ technical needs.

Their process begins with a thorough assessment of client requirements, followed by onboarding and training to align staff with business goals. Outsource Philippines emphasizes preventive maintenance and data security, using encryption protocols to protect client information. Their dedicated specialists work closely with clients to provide consistent, reliable support, reducing the need for extensive handovers or delays.

Key Highlights:

• Industry-specific support for diverse sectors
• Use of cloud-based and real-time monitoring tools
• Strong focus on data security and encryption
• Dedicated specialists for consistent service

Services:

• Help desk and IT support
• Software and hardware troubleshooting
• Network support and maintenance
• Cloud-based technical support
• Preventive maintenance and system monitoring

Contact Information:

• Website: outsource-philippines.com
• Phone: +632-8868-0096
• Address: FilWeb Asia Bldg., Maharlika Drive, USPS, San Pedro City, Laguna 4023, Philippines
• LinkedIn: www.linkedin.com/company/outsource-philippines
• Facebook: www.facebook.com/OutsourcePhilippinesOP
• Twitter: x.com/outsourcedPHIL
• Instagram: www.instagram.com/outsource.philippines

5. Atticus Solutions

Atticus Solutions focuses on providing IT outsourcing services, with a strong emphasis on business intelligence and analytics, particularly for SaaS startups and small to medium-sized enterprises. Operating from Metro Manila, the company matches clients with skilled Filipino professionals who specialize in platforms like NetSuite, Salesforce, and AWS. The approach involves careful recruitment to ensure professionals align with specific client needs, fostering smooth integration into business workflows.

The company collaborates with partners like Apper.ph, CEANA Technology, and Cloud Jedi Solutions to deliver tailored IT solutions, ranging from cloud technology to system integrations. By investing in local talent and maintaining close ties with the Philippines’ tech community, Atticus Solutions ensures access to qualified professionals who can handle complex IT tasks, helping clients maintain efficiency and focus on core business priorities.

Key Highlights:

• Specialization in business intelligence and analytics
• Partnerships with firms for cloud and platform-specific solutions
• Recruitment focused on matching skills to client needs
• Support for SaaS startups and small businesses

Services:

• NetSuite support and implementation
• Salesforce CRM strategies and integrations
• Cloud technology and AWS services
• IT outsourcing for startups and SMEs
• Remote staffing for technical roles

Contact Information

• Website: www.atticus.ph
• Email: info@atticus.ph
• Address: 1406 Centerpoint Bldg., Garnet Road, Ortigas Center, Pasig City, Metro Manila Philippines
• LinkedIn: www.linkedin.com/company/atticus-advisory-solutions-inc
• Facebook: www.facebook.com/atticusph

6. TwoConnect

TwoConnect offers IT outsourcing services tailored for businesses, with a focus on connecting Australian companies to Filipino talent. The company emphasizes cost savings and access to a skilled workforce proficient in English, which helps streamline communication with international clients. Services cover IT support, customer service, and other operational needs, designed to help businesses scale efficiently without heavy investment in infrastructure.

The outsourcing process at TwoConnect leverages the Philippines’ robust educational system, which produces graduates in IT and related fields, ensuring a steady supply of capable professionals. By handling aspects like employee benefits and IT security, the company allows clients to focus on growth and innovation, while maintaining operational consistency through offshore support.

Key Highlights:

• Focus on Australian businesses for outsourcing
• Access to English-proficient IT professionals
• Support for cost-effective scaling
• Management of employee benefits and IT infrastructure

Services:

• IT support and technical assistance
• Customer service outsourcing
• Software development support
• Virtual assistance for administrative tasks
• Cybersecurity and IT infrastructure management

Contact Information:

• Website: twoconnect.com.au
• Phone: 1300 611 397
• Email: info@twoconnect.com.au
• Address: Level 28, IBP Tower, Jade Drive, Ortigas Center, Pasig City, Metro Manila 1605
• LinkedIn: www.linkedin.com/company/twoconnectau
• Facebook: www.facebook.com/2woconnec
• Instagram: www.instagram.com/twoconnect_

7. Logix BPO

Logix BPO provides a range of outsourcing services, including IT support, from its base in Cebu City, Philippines. The company focuses on delivering technical solutions that address client needs across various industries, with an emphasis on maintaining secure operations compliant with standards like ISO, HIPAA, and GDPR. Their approach integrates technology and human expertise to ensure efficient resolutions and minimal disruptions for clients.

The company prioritizes building skilled remote teams that can handle tasks like troubleshooting, live chat support, and system monitoring. Logix BPO also invests in staff development to maintain service quality, offering clients detailed reporting on performance and operational metrics to ensure transparency and alignment with business goals.

Key Highlights:

• Compliance with ISO, HIPAA, and GDPR standards
• Emphasis on staff development and retention
• Detailed performance reporting for clients
• Operations based in Cebu City

Services:

• Technical support and troubleshooting
• Live chat and email support
• Software and system monitoring
• Recruitment process outsourcing
• Virtual assistance for technical tasks

Contact Information:

• Website: logixbpo.com
• Phone: +44 115 654 7288
• Email: hello@logixbpo.com
• Address: 11th floor, Central Bloc Corporate Center One building, I. Villa Street, IT Park, Apas, Cebu City
• LinkedIn: www.linkedin.com/company/logixbpo
• Facebook: www.facebook.com/logixbpo
• Twitter: x.com/logixbpo
• Instagram: www.instagram.com/logixbpo

8. Connext

Connext operates as an outsourcing provider in the Philippines, offering IT support services with a focus on security and operational efficiency. Based in the Philippines, the company provides tailored solutions for businesses looking to extend their operations through offshore support. With a strong emphasis on data protection, Connext maintains Type 2 SOC 2 certification, ensuring compliance with industry standards for safeguarding client information. The company also supplies hardware and monitors systems to minimize disruptions, allowing clients to maintain smooth workflows.

The approach at Connext involves custom recruitment to match skilled professionals with specific client needs, alongside co-management services to handle HR and operational tasks. By offering secure office facilities with biometric access and clean desk policies, Connext ensures a controlled environment for IT support. The company’s services are designed to scale with client demands, supporting businesses in various industries with flexible, round-the-clock assistance.

Key Highlights:

• Type 2 SOC 2 certification for data security
• Custom recruitment for tailored IT support
• Secure office facilities with biometric access
• Hardware provisioning and system monitoring

Services:

• IT support and technical assistance
• Cybersecurity and compliance management
• Custom recruitment for IT roles
• Co-management for HR and operations
• Equipment provisioning and maintenance

Contact Information:

• Website: www.connextglobal.com
• Phone: +1 (808) 468-6733
• Email: infosec@connextglobal.com
• Address: 5th Floor and 8th Floor Entec 1 Building, Teresa Avenue, Nepo Complex Santo Rosario, Angeles City, Philippines 2009
• LinkedIn: www.linkedin.com/company/connextglobalsolutions
• Twitter: x.com/connextph
• Instagram: www.instagram.com/connextglobalsolutions

9. Tallant Asia

Tallant Asia, headquartered in the Philippines, provides IT outsourcing services, including technical support for businesses across various sectors. The company focuses on delivering skilled professionals to handle technical issues, ensuring clients can maintain operations without interruptions. By offering round-the-clock support, Tallant Asia addresses the need for constant availability, particularly for systems requiring after-hours maintenance. The company tailors its services to fit specific client requirements, from single specialists to larger project groups.

The recruitment process at Tallant Asia emphasizes finding qualified candidates with expertise in areas like software troubleshooting and network management. The company supports clients by managing administrative tasks, allowing businesses to concentrate on core activities. With a commitment to aligning services with client goals, Tallant Asia provides flexible solutions that adapt to diverse technical needs, making it a practical choice for outsourcing IT support.

Key Highlights:

• Round-the-clock technical support availability
• Tailored recruitment for specific technical roles
• Support for diverse industries and project sizes
• Focus on minimizing client administrative burdens

Services:

• Technical support for software and hardware
• System administration and network management
• Software development and maintenance
• Virtual assistance for administrative tasks
• Customer support for technical queries

Contact Information:

• Website: www.tallant.asia
• Phone: +63 928 275 8846
• Email: info@tallant.asia
• Address: Level 18 Skyrise 4, West Geonzon Street, Cebu City, Republic of the Philippines
• LinkedIn: www.linkedin.com/company/tallantasia
• Facebook: www.facebook.com/tallantasia
• Twitter: x.com/tallantasia

10. Flatworld Philippines

Flatworld Philippines delivers IT support and maintenance services from its delivery centers in the Philippines, focusing on proactive solutions to prevent system downtime. The company uses advanced tools like predictive analytics and machine learning to identify potential issues before they escalate, ensuring operational continuity for clients. With certifications like ISO 27001 and GDPR compliance, Flatworld Philippines prioritizes data security and aligns its services with international standards.

The company’s process includes detailed requirement gathering and infrastructure assessments to create customized maintenance plans. By employing skilled professionals trained in modern technologies, Flatworld Philippines supports clients in optimizing software systems and enhancing performance. The company’s approach is designed to reduce operational costs while maintaining high service quality, making it a reliable option for businesses seeking IT outsourcing solutions.

Key Highlights:

• Use of predictive analytics for proactive support
• Compliance with ISO 27001 and GDPR standards
• Customized maintenance plans based on assessments
• Skilled professionals trained in modern technologies

Services:

• IT support and maintenance
• Software and application support
• Web and mobile application maintenance
• Data security and compliance services
• System optimization and issue resolution

Contact Information:

• Website: www.flatworldphilippines.com
• Phone: +63 82 224 0831
• Email: info1@flatworldphilippines.com
• Address: Aeon Towers, J.P. Laurel Avenue, Bajada, Davao City 8000, Philippines

11. Innerworks International

Innerworks International provides IT outsourcing services, including staff augmentation, managed services, and project outsourcing. The company focuses on delivering solutions tailored to client needs, covering areas like software development and IT infrastructure management. By collaborating closely with clients, Innerworks International ensures a clear understanding of business requirements, enabling them to address technical challenges effectively.

The company employs agile methodologies, emphasizing collaboration and continuous improvement to adapt to evolving project demands. Innerworks International integrates skilled professionals into client workflows, handling everything from development to maintenance. This approach allows businesses to focus on core objectives while the company manages technical operations, ensuring scalability and alignment with industry standards.

Key Highlights:

• Agile methodologies for flexible project management
• Close collaboration with clients to understand needs
• Focus on scalability and cost efficiency
• Comprehensive IT solutions across multiple domains

Services:

• IT staff augmentation
• Managed IT services
• Software development and support
• Cloud computing services
• IT project outsourcing

Contact Information:

• Website: innerworksinternational.com
• Phone: +63286717363
• Email: inquiry@innerworksinternational.com
• Address: Metro Manila, Office
Suite 2905 Discovery Centre 25 ADB Ave., Ortigas Center
, Pasig City, Philippines 1605
• LinkedIn: www.linkedin.com/company/innerworksinternational
• Facebook: www.facebook.com/innerworksintl
• Twitter: x.com/weareinnerworks
• Instagram: www.instagram.com/weareinnerworks 

12. AmeeraTel

AmeeraTel offers IT support outsourcing services from the Philippines, focusing on connecting businesses with certified professionals to handle technical tasks. The company provides solutions like system optimization and helpdesk support, aiming to improve operational efficiency. By integrating advanced tools, AmeeraTel ensures that client systems remain secure and user-friendly, addressing both immediate and long-term technical needs.

The outsourcing process at AmeeraTel involves selecting candidates who align with client goals, followed by a structured onboarding process to set clear expectations. The company supports businesses by handling routine IT tasks, allowing clients to concentrate on growth-oriented activities. With a focus on productivity, AmeeraTel’s services are designed to minimize downtime and streamline operations.

Key Highlights:

• Recruitment of certified IT professionals
• Structured onboarding for clear project alignment
• Emphasis on system security and user experience
• Support for both short-term and long-term IT needs

Services:

• Technical support and helpdesk services
• System optimization and maintenance
• Web and mobile development support
• Customer support with advanced tools
• Digital marketing system management

Contact Information:

• Website: www.ameeratel.com
• Phone: +63 975 961 1005
• Email: sales@ameeratel.com
• Address: F. Cabahug St, 8th Floor GAGFA Tower, Barangay Kasambagan, Cebu City Philippines, 6000 
• LinkedIn: www.linkedin.com/company/ameeratel
• Facebook: www.facebook.com/ameeratel.inc
• Twitter: x.com/AmeeraTel_Inc

13. The Remote Group

The Remote Group operates as an IT outsourcing provider in the Philippines, specializing in services like helpdesk support, network security, and data management. The company leverages a modern digital infrastructure to deliver secure and efficient solutions, catering to businesses of varying sizes. By prioritizing collaboration, The Remote Group ensures that IT professionals work seamlessly with client operations to meet specific technical requirements.

The company’s approach includes comprehensive cybersecurity measures and regular system audits to maintain robust network performance. The Remote Group also offers cloud services to support data storage and application management, enabling clients to access scalable solutions. With a focus on minimizing disruptions, the company provides round-the-clock support to keep business operations running smoothly.

Key Highlights:

• Modern digital infrastructure for secure operations
• Regular cybersecurity audits and measures
• Scalable cloud-based solutions
• Tailored IT support for diverse business needs

Services:

• Helpdesk and technical support
• Network and cybersecurity services
• Cloud services for data management
• Data storage and system optimization
• IT operations and support roles

Contact Information:

• Website: theremotegroup.com
• Phone: +63 28 540 3320
• Email: info@theremotegroup.com
• Address: Pavilion 03, Clark Center, Berthaphil III Jose Abad Santos Avenue, Clark Freeport Zone, Mabalacat, 2023 Pampanga
• LinkedIn: www.linkedin.com/company/theremotegroup
• Facebook: www.facebook.com/TRGRemoteWorkforce
• Instagram: www.instagram.com/theremotegroup

14. House of I.T

House of I.T, an Australian-owned company based in the Philippines, provides IT consulting and support services, focusing on designing and managing IT infrastructure. Operating from Metro Manila, the company works with clients to assess current systems, develop tailored strategies, and implement solutions like fiber-optic networks to enhance performance. With ISO certification, House of I.T emphasizes quality management and security, ensuring reliable support for businesses across various regions.

The company’s process starts with a detailed consultation to understand client needs, followed by strategic planning and implementation by skilled professionals. House of I.T manages ongoing support to maintain system efficiency, allowing clients to focus on core operations. The approach prioritizes cohesive integration of IT systems, aiming to improve productivity without compromising on security or functionality.

Key Highlights:

• ISO-certified for quality and security
• Focus on tailored IT strategy development
• Expertise in fiber-optic network implementation
• Round-the-clock infrastructure management

Services:

• IT consulting and strategy development
• Network design and implementation
• System maintenance and support
• Infrastructure management
• Technical troubleshooting

Contact Information:

• Website: houseofit.ph
• Phone: 032 265 5670
• Address: 3rd Flr., Centro Fortuna, 6014 A. S. Fortuna St, Mandaue, Cebu, Philippines
• LinkedIn: www.linkedin.com/company/house-of-it
• Facebook: www.facebook.com/HouseofITaustralia
• Twitter: x.com/HouseofITAu

15. iScale Solutions

iScale Solutions offers IT support outsourcing services from the Philippines, connecting businesses with skilled professionals for technical assistance. The company provides flexible solutions, including helpdesk support, network management, and cybersecurity, tailored to client requirements. Operating from talent hubs like the Philippines, iScale Solutions focuses on seamless integration with client workflows, ensuring minimal disruptions and efficient issue resolution.

The outsourcing process at iScale Solutions involves assessing client needs, sourcing candidates from a robust talent pool, and managing onboarding to align with business goals. The company emphasizes cost-effective support, handling tasks like server setup and cloud management to reduce the burden on internal resources. With a commitment to compliance, iScale Solutions ensures secure operations that meet industry standards.

Key Highlights:

• Recruitment from key outsourcing hubs
• Seamless integration with client operations
• Focus on cost-effective technical support
• Compliance with industry security standards

Services:

• Helpdesk and technical support
• Network management and optimization
• Cybersecurity and threat monitoring
• Cloud support and migration
• System administration and maintenance

Contact Information:

• Website: iscale-solutions.com
• Email: info@iscale-solutions.com
• Address: 3rd Floor, Corinthian Plaza,, 121 Paseo De Roxas, Makati City, 1200, Philippines
• LinkedIn: www.linkedin.com/company/iscale-solutions
• Facebook: www.facebook.com/iscalesolutions.ph

16. Unity Communications

Unity Communications, based in the Philippines, provides IT support outsourcing services, combining automation with human expertise to deliver efficient solutions. The company offers round-the-clock technical support, including helpdesk services and cybersecurity, designed to minimize downtime and enhance system performance. With a focus on understanding client systems, Unity Communications tailors its services to align with specific business needs across various industries.

The company’s approach includes training professionals to work with client-specific tools and workflows, ensuring smooth collaboration. Unity Communications also leverages AI-driven tools to improve response times and issue resolution, while maintaining a human touch for clear communication. The services are scalable, adapting to client growth and changing technical demands without compromising reliability.

Key Highlights:

• Combination of automation and human expertise
• Tailored training for client-specific systems
• Scalable support for growing businesses
• Round-the-clock technical assistance

Services:

• Helpdesk and omnichannel support
• Cybersecurity and compliance support
• Remote technical assistance
• Software and application support
• IT infrastructure management

Contact Information

• Website: unity-connect.com
• Phone: (888) 910-0980
• Email: sales@unity-connect.com
• Address: 7th Floor, Block 2, Lot 5, Aseana City, Parañaque, 1700 Metro Manila, Philippines
• LinkedIn: www.linkedin.com/company/unity-communications
• Facebook: www.facebook.com/UnityCommunicationsBPO
• Twitter: x.com/unityconnectBPO
• Instagram: www.instagram.com/unitycommunicationsbpo

Conclusion

Outsourcing IT support to the Philippines is a smart move if you want to save money while keeping your tech in top shape. The talent here is incredible-English-fluent, tech-savvy, and ready to tackle anything from basic helpdesk tasks to complex system management. These companies really get what your business needs, offering custom solutions that let you focus on what you do best. The flexibility is a huge plus-whether you need 24/7 support or a team to scale up fast, they’ve got you covered. And with their focus on security and compliance, you can rest easy knowing your data’s safe. Honestly, it’s hard to find a better mix of skill, affordability, and reliability anywhere else.