Healthcare providers are always hunting for ways to cut down on admin headaches, and outsourcing medical billing has turned into a real game-changer. Colombia has quietly stepped up as a solid choice here, blending sharp tech skills with a workforce that's got that extra touch of empathy. It's not just about saving money - though the 30-60% cost reductions don't hurt - but also tapping into pros who handle everything from coding to claims with precision, all while syncing perfectly with North American time zones and cultural vibes.

1. NeoWork

NeoWork partners with healthcare organizations to streamline their operations by providing dedicated medical billing outsourcing teams in Colombia. Our approach moves away from the traditional BPO model, focusing instead on building remote-first teams that integrate directly into client workflows. Our teams handle detailed tasks like claims processing, patient billing inquiries, insurance coordination, and account reconciliation, allowing healthcare providers to focus on clinical care or business expansion. By leveraging Colombia’s technically skilled and bilingual talent pool, our company ensures smooth communication and alignment with U.S. time zones for real-time collaboration. We hire selectively, taking only 3.2% of candidates, which helps maintain a 91% retention rate for staff.

Our goal is to create flexible, scalable solutions that grow with our clients. Our company emphasizes long-term team integration, where billing specialists develop a deep understanding of each client’s systems and payer processes. We manage recruitment, training, and staff support, while clients oversee daily operations, fostering a partnership that feels like an extension of the in-house team.

Key Highlights:

• Provides dedicated medical billing teams based in Colombia
• Aligns with U.S. time zones for seamless communication
• Focuses on long-term team integration rather than short-term task outsourcing
• Recruits and trains staff to match client-specific workflows
• Offers scalability without long-term contract commitments

Services:

• Medical billing and claims submission
• Payment processing and patient account follow-ups
• Insurance coordination and eligibility verification
• Invoice generation and payment posting
• Denial tracking, appeals, and collections support
• Reporting and analysis on billing performance

Contacts:

• Website: www.neowork.com
• Facebook: www.facebook.com/neoworkteam
• LinkedIn: www.linkedin.com/company/neoworkteam
• Instagram: www.instagram.com/neoworkteam

2. Connext

Connext builds customized offshore teams in Bogotá to support healthcare providers with medical billing and revenue cycle management. Their staff handles tasks like claims submission, payment follow-ups, and denial management, aiming to integrate seamlessly into client operations. Unlike traditional BPOs, Connext focuses on long-term partnerships, ensuring their teams become a stable part of the client’s workflow, reducing disruptions and improving consistency in billing processes.

Their work emphasizes flexibility and compliance, with bilingual teams trained in U.S. billing codes and HIPAA regulations. Connext also offers related services like medical scribing and administrative support, which tie directly into billing tasks. Their goal is to help clients manage revenue cycles efficiently while maintaining data security and reducing operational costs through tailored, scalable solutions.

Key Highlights:

• Operates dedicated billing teams in Bogotá
• Prioritizes long-term integration over transactional support
• Ensures compliance with HIPAA and U.S. billing standards
• Provides bilingual support for English and Spanish systems
• Offers scalable team sizes to match client needs

Services:

• Medical billing and revenue cycle management
• Claims processing and reimbursement tracking
• Payment posting and denial management
• Insurance verification and documentation
• EMR-related tasks, including virtual scribing
• Bilingual patient communication for billing inquiries

Contacts:

• Website: connextglobal.com
• Instagram: www.instagram.com/connextglobalsolutions_
• LinkedIn: www.linkedin.com/company/connextglobalsolutions
• Twitter: x.com/connextph
• Address: Edificio Villorio Building Calle 66 # 11 – 50, Floor 7, Chapinero, Bogotá 110211

3. Solvo Global

Solvo Global delivers medical billing outsourcing from cities like Medellín and Barranquilla, focusing on cost-effective, nearshore solutions for U.S. healthcare providers. They manage the full hiring process, from sourcing to training, to provide qualified professionals who handle claims processing, accounts receivable, and collections. Their approach aims to reduce labor costs and overhead, allowing clients to streamline operations without managing local staff or infrastructure.

The company’s goal is to support healthcare practices by taking on administrative burdens, freeing up time for patient care. Solvo Global’s teams are equipped to scale with client needs, offering flexibility to add staff as demand grows. Their services extend beyond billing to include back-office support, ensuring a comprehensive approach to operational efficiency.

Key Highlights:

• Operates in Medellín and Barranquilla for nearshore support
• Manages hiring and training to deliver ready-to-work professionals
• Focuses on reducing labor and overhead costs
• Scales teams based on client demand
• Extends support to complementary back-office tasks

Services:

• Medical billing and claims processing
• Accounts receivable management
• Collections and debt recovery
• Back-office and administrative support

Contacts:

• Website: solvoglobal.com
• E-mail: sales@solvoglobal.com
• Instagram: www.instagram.com/solvo_global
• LinkedIn: www.linkedin.com/company/solvo-global
• Twitter: x.com/globalsolvo
• Facebook: www.facebook.com/hiresolvohr
• Address: 1475 S. Price Rd., Chandler, AZ 85286
• Phone: +1 (833) 413-1546

4. ContactPoint 360

ContactPoint 360 provides medical billing outsourcing from its Bogotá office, offering services like claim submission, coding, and underpayment recovery. Their teams are trained in standard billing codes (ICD, CPT, HCPCS) and comply with HIPAA and HITECH regulations, ensuring secure and accurate handling of sensitive data. They aim to optimize revenue cycles by combining human expertise with AI-driven tools, supporting healthcare providers with faster response times and lower denial rates.

Their operations in Colombia enable 24/7 availability, which helps manage billing inquiries and payer communications efficiently. Beyond core billing tasks, ContactPoint 360 handles related functions like data entry and medical transcription, aiming to create a cohesive revenue collection process. Their goal is to improve cost efficiency and compliance while allowing clients to focus on delivering care.

Key Highlights:

• Supports end-to-end billing from Bogotá
• Trains staff in U.S. billing codes and compliance standards
• Offers 24/7 availability for real-time support
• Uses AI tools alongside human expertise
• Focuses on minimizing denial rates and improving revenue

Services:

• Medical billing and coding
• Claims processing and denial management
• Insurance verification and pre-authorization
• Payment posting and reconciliation
• Billing-related data entry and system updates
• Medical transcription and documentation support
• Underpayment analysis and recovery

Contacts:

• Website: contactpoint360.com
• E-mail: sales@contactpoint360.com
• LinkedIn: www.linkedin.com/company/contact-point-360
• Twitter: x.com/CPoint360
• Facebook: www.facebook.com/ContactPoint360Company

5. ADEC Innovations

ADEC Innovations offers medical billing outsourcing in Colombia as part of its broader healthcare BPO services. Their teams manage tasks like claims processing, payment automation, and provider payment coordination, aiming to reduce administrative workloads for healthcare providers. By streamlining these processes, ADEC helps clients improve revenue cycle management and focus more on patient care, leveraging Colombia’s skilled workforce for efficient service delivery.

Their goal is to enhance operational efficiency while ensuring compliance with healthcare regulations. ADEC’s services extend to ancillary tasks like telemedicine support and back-office assistance, providing a holistic approach to healthcare outsourcing. They aim to balance cost-effectiveness with quality, offering scalable solutions that adapt to fluctuating demands, such as seasonal increases in billing needs.

Key Highlights:

• Provides medical billing as part of healthcare BPO services
• Focuses on reducing administrative burdens
• Ensures compliance with healthcare regulations
• Offers scalable solutions for varying demand
• Supports ancillary healthcare functions

Services:

• Claims processing
• Payment management and automation
• Provider payment coordination
• Back-office support
• Telemedicine and remote monitoring assistance

Contacts:

• Website: www.adec-innovations.com
• LinkedIn: www.linkedin.com/company/adecinnovations
• Twitter: x.com/adecinnovations
• Facebook: www.facebook.com/ADECInnovations

6. Valenta

Valenta supports healthcare providers in Colombia with comprehensive revenue cycle management, blending human expertise with AI and automation. Their bilingual teams in Bogotá handle medical billing, coding, claim follow-ups, and virtual medical assistance, aiming to reduce errors and speed up payment cycles. By integrating with clients’ existing EHR and EMR systems, they streamline operations and ensure compliance with regulations like HIPAA, addressing the complexities of healthcare billing.

Their focus is on helping small and medium-sized healthcare practices manage administrative tasks efficiently. Valenta’s use of robotic process automation and analytics allows them to tackle repetitive tasks, improve documentation accuracy, and enhance patient communication, all while keeping costs low and operations scalable to meet client needs.

Key Highlights:

• Operates a bilingual service delivery center in Bogotá
• Combines human expertise with AI and automation
• Integrates with clients’ EHR and EMR systems
• Focuses on small and medium-sized healthcare practices
• Ensures compliance with healthcare regulations

Services:

• Revenue cycle management
• Medical billing and coding
• Virtual medical assistance
• Robotic process automation in billing
• Data analytics and systems integration
• Compliance and documentation support

Contacts:

• Website: valenta.io
• E-mail: info@valenta.io
• Instagram: www.instagram.com/valenta.io
• Twitter: x.com/Valenta_io
• LinkedIn: www.linkedin.com/company/valenta
• Facebook: www.facebook.com/Valenta.io
• Phone: +57 3017459002

7. Deducto

Deducto provides medical billing outsourcing services in Colombia, focusing on revenue cycle management and related administrative tasks. Their teams handle claims processing, payment tracking, and accounts receivable, aiming to improve efficiency for healthcare providers. By connecting U.S. companies with Colombia’s bilingual talent pool, they offer cost-effective solutions that align with American business hours, ensuring smooth collaboration and clear communication.

Their goal is to help clients manage billing processes with precision while reducing operational costs. Deducto’s services extend to back-office support like data entry and document management, which complement their billing work. They emphasize strong project management and adaptability, tailoring their approach to fit each client’s specific needs and workflows.

Key Highlights:

• Connects U.S. healthcare providers with Colombian talent
• Aligns with U.S. time zones for effective communication
• Emphasizes strong project management and adaptability
• Offers cost-effective solutions starting at competitive rates
• Ensures data security and compliance with regulations

Services:

• Medical billing and revenue cycle management
• Claims processing and payment tracking
• Accounts receivable management
• Data entry and document management
• Back-office administrative support

Contacts:

• Website: deductobpo.com
• E-mail: hello@deducto.co
• LinkedIn: www.linkedin.com/company/deducto

8. DrCatalyst

DrCatalyst operates medical billing outsourcing in Colombia, leveraging the country’s skilled, bilingual workforce to support U.S. healthcare practices. Their teams manage tasks like claims submission, payment posting, and denial resolution, working closely with clients’ existing EHR systems and processes. Founded by clinicians, they bring a practical understanding of how billing fits into daily practice management, ensuring their services align with the needs of various medical specialties.

Their aim is to provide flexible, customizable billing support, whether for a single biller or a full revenue cycle team. DrCatalyst’s Colombian staff works with U.S.-based managers to maintain clear oversight and communication, helping reduce costs and administrative burdens while keeping operations compliant with regulations like HIPAA.

Key Highlights:

• Founded by clinicians with practical healthcare experience
• Provides billing support across multiple medical specialties
• Integrates with clients’ EHR and billing systems
• Combines Colombian teams with U.S.-based oversight
• Offers customizable support for practices of varying sizes

Services:

• Eligibility and benefits verification
• Medical coding and billing
• Claims submission and denial resolution
• Accounts receivable follow-up and payment posting
• Full revenue cycle management
• Credentialing and prior authorization assistance
• Patient communication for billing and records

Contacts:

• Website: www.drcatalyst.com
• E-mail: sales@drcatalyst.com
• Instagram: www.instagram.com/drcatalystllc
• LinkedIn: www.linkedin.com/company/drcatalyst
• Facebook: www.facebook.com/DrCatalyst
• Address: 3100 Carr 199, STE 202, San Juan, 00926, PR 00926-7660, United States
• Phone: 800-634-1914

Conclusion

Colombia's rise as a go-to spot for medical billing outsourcing makes a lot of sense when you look at what it offers: a skilled, bilingual workforce, time zone alignment with the U.S., and costs that don’t break the bank. The companies operating here focus on practical solutions, handling everything from claims processing to payment follow-ups, so healthcare providers can spend less time on paperwork and more on patients. Each firm brings its own approach, whether it’s blending AI with human expertise or building long-term teams that feel like part of the client’s crew. For practices looking to streamline their revenue cycle without losing control, Colombia’s outsourcing scene is worth a serious look. It’s not just about cutting corners; it’s about finding partners who can keep up with the messy, detail-heavy world of medical billing.