If you're running a growing healthcare practice, you already know that billing isn't just paperwork, it's the pulse of your revenue cycle. And when it's bogged down by errors, delays, or lack of scale, the whole system suffers. That’s why more providers are turning to outsourcing, and Colombia is quickly becoming a standout hub for talent. In this article, we’ll take a closer look at the medical billing companies in Colombia that are making it easier (and smarter) to scale operations without sacrificing accuracy or control. Whether you need a small team or a full department, the right partner can help you focus on what matters most: patient care.

1. NeoWork

At NeoWork, we partner with healthcare organizations to support their operations through dedicated staffing solutions, including medical billing specialists based in Colombia. We don’t follow the traditional BPO model, we build flexible, remote-first teams that plug directly into our clients’ workflows. Our billing professionals in Colombia are part of that strategy, offering dependable support for tasks like claims processing, patient billing inquiries, insurance coordination, and account reconciliation.

Colombia has proven to be an ideal location for this kind of work. The talent pool here is technically skilled, bilingual, and aligned with U.S. time zones, which helps us ensure responsiveness and seamless communication. We’ve built teams that handle the complex, detailed work behind revenue cycle management so our clients can stay focused on clinical care or business growth. Our billing teams work exclusively with our clients: not shared, not rotating, so they develop a deep understanding of each system, workflow, and payer process.

Key Highlights:

• We provide healthcare billing teams based in Colombia
• Teams work as dedicated extensions of in-house finance or admin departments
• Colombia’s time zone and language alignment support real-time collaboration
• We recruit, train, and manage staff while you handle daily direction
• Our setup allows small and growing teams to scale billing ops without long-term contracts

Services:

• Medical billing and claims submission
• Payment processing and patient account follow-ups
• Insurance coordination and eligibility verification
• Invoice generation and payment posting
• Denial tracking, appeals, and collections support
• Reporting and analysis on billing performance

Contact and Social Media Information:

• Website: www.neowork.com
• LinkedIn: www.linkedin.com/company/neoworkteam
• Facebook: www.facebook.com/neoworkteam
• Instagram: www.instagram.com/neoworkteam

2. Fusion CX

Fusion CX operates in the healthcare outsourcing space with a focus on patient engagement and administrative support with expert teams in Colombia. They work with various players in the healthcare ecosystem, including providers, payers, TPAs, pharmacies, and telehealth services. Their approach is built around omnichannel communication and HIPAA compliance, supporting services in multiple languages and adapting to a broad range of needs across sectors.

They position their operations to integrate with clients’ workflows and handle key processes like appointment scheduling, billing support, claims processing, and order management. The company leverages automation and data tools to support large-scale healthcare functions, aiming to reduce inefficiencies and maintain consistent patient interaction across multiple touchpoints.

Key Highlights:

• Focus on HIPAA-compliant healthcare contact center services
• Supports a wide range of healthcare sectors, including pharmacies, DME providers, and TPAs
• Offers multilingual, omnichannel engagement
• Uses automation and data insights to manage workflows
• Supports both inbound and outbound communications for patients and members

Services:

• Appointment scheduling and billing support
• Claims processing and eligibility verification
• Prescription and delivery assistance
• Patient onboarding and telehealth support
• Insurance verification and order management
• Support for wellness product companies

Contact and Social Media Information:

• Website: www.fusioncx.com
• Address: Edificio Camacol, Cl. 49B #21, Laureles-Estadio, Medellin, Antioquia, Colombia
• LinkedIn: www.linkedin.com/company/fusioncx-official
• Facebook: www.facebook.com/FusionCX
• Instagram: www.instagram.com/fusioncxofficial
• Twitter/X: x.com/fusion_cx

3. Valenta

Valenta helps healthcare providers in Colombia with full-service revenue cycle management, covering everything from medical billing and coding to payment follow-ups and reporting. What makes their approach stand out is how they blend hands-on operational support with smart tech solutions. They don’t just manage billing, they also build in tools like automation, analytics, and robotic process automation (RPA) to streamline the work and cut down on repetitive manual tasks.

The company supports healthcare clients by managing key administrative functions, helping reduce claim denials, improve documentation accuracy, and enhance patient communication. Valenta’s services are designed to align with existing EHR and EMR systems while addressing regulatory compliance and operational complexity.

Key Highlights:

• Offers integrated support across the full revenue cycle
• Implements automation to improve speed and accuracy
• Supports coding, documentation, and claim verification
• Addresses regulatory and compliance challenges
• Helps with credentialing and enrollment processes

Services:

• Revenue cycle management
• Medical billing and coding
• Virtual medical assistance
• Robotic Process Automation in billing
• Data analytics and systems integration
• Compliance and documentation support

Contact and Social Media Information:

• Website: valenta.io
• LinkedIn: www.linkedin.com/company/valenta
• Facebook: www.facebook.com/Valenta.io
• Instagram: www.instagram.com/valenta.io
• Twitter/X: x.com/Valenta_io

4. Citadel BPO Solutions

Citadel BPO Solutions operates across several sectors, including healthcare, with service centers in Colombia and other regions. Their healthcare support services focus on managing administrative workflows such as appointment setting, billing, and insurance verification. The company emphasizes efficiency in back-office operations, aiming to reduce time spent on repetitive tasks so healthcare providers can direct more energy toward patient care.

They provide billing and collections solutions for various industries, which includes streamlining payment cycles and reducing overdue accounts. Their billing support is tailored to fit client needs and is designed to integrate into existing processes with minimal disruption. The Colombia-based teams work as part of their broader BPO network, helping manage high-volume tasks like customer service and technical support.

Key Highlights:

• Operates call centers in Barranquilla, Colombia
• Supports administrative tasks for healthcare providers
• Offers 24/7 availability for high-volume communication needs
• Emphasizes billing accuracy and faster payment cycles
• Provides service customization based on client needs

Services:

• Appointment scheduling and patient follow-up
• Insurance verification and billing support
• Collections and payment cycle management
• Invoicing support
• Administrative back-office support for healthcare and other sectors

Contact and Social Media Information:

• Website: citadelbpo.com
• Phone: (386)293-1402
• Email: bizdev@citadelbposolutions.com
• LinkedIn: www.linkedin.com/company/citadel-bpo-solutions

5. Connext

Connext is one of the companies operating in Colombia that supports healthcare providers with medical billing through dedicated offshore teams. Instead of offering a one-size-fits-all service, they work with clients to build customized teams focused on revenue cycle management. Their staff in Bogotá handles tasks like claims submission, payment follow-ups, and coding documentation. What sets them apart a bit is that these aren't just task-based roles – they aim for longer-term team integration, which can make handoffs feel smoother.

Their billing services are part of a broader healthcare support package that includes bilingual communication and secure handling of patient data. They’re also involved in adjacent functions like scribing and administrative support, which often connect directly to billing workflows. So if a clinic or practice needs help tracking reimbursements or reducing delays in payments, they can tap into a wider pool of support, not just billing specialists.

Key Highlights:

• Builds dedicated billing teams based in Bogotá
• Focuses on long-term staff integration, not just transactional support
• Bilingual teams that can work across both English and Spanish systems
• Emphasis on data security and HIPAA-compliant infrastructure
• Offers flexibility in team size and function depending on client need

Services:

• Medical billing and revenue cycle support
• Claims processing and reimbursement tracking
• Payment posting and denial management
• Insurance verification and documentation
• EMR-related tasks tied to billing, including virtual scribing
• Bilingual patient communication related to billing questions and follow-ups

Contact and Social Media Information:

• Website: connextglobal.com
• Address: Edificio Villorio Building Calle 66 # 11 – 50, Floor 7, Chapinero, Bogotá 110211
• LinkedIn: www.linkedin.com/company/connextglobalsolutions
• Instagram: www.instagram.com/connextglobalsolutions_
• Twitter/X: x.com/connextph

6. SuperStaff

SuperStaff operates out of Medellín, Colombia, offering both voice and non-voice BPO services to companies across different sectors, including healthcare. Their billing support solutions are part of a broader set of back-office services that help healthcare providers offload repetitive admin work, like patient follow-ups, claims coordination, and billing inquiries, so internal teams can focus on care delivery.

Their billing support typically ties into other patient-facing functions, especially in bilingual environments. SuperStaff emphasizes a team structure that can scale, which can be useful for clinics and providers trying to handle inconsistent volumes. What stands out is their ability to align voice-based customer support (like billing-related phone inquiries) with non-voice functions such as data entry, insurance checks, or account updates, all while maintaining a clear link to the client’s internal systems.

Key Highlights:

• BPO team based in Medellín, serving global healthcare clients
• Offers both voice and non-voice billing support functions
• Skilled in CRM integration and bilingual communication
• Flexible staffing model for variable support needs
• Provides full back-office coverage beyond billing tasks

Services:

• Medical billing and patient account support
• Claims coordination and data verification
• Phone and live chat support for billing inquiries
• Payment follow-ups and status tracking
• EMR updates related to billing workflows
• Admin support for insurance processing and scheduling

Contact and Social Media Information:

• Website: www.superstaff.com
• Phone: 415-651-7494
• Email: info@superstaff.com
• Address: Street 7D #43A-40, Offices: 7-11, Medellin
• LinkedIn: www.linkedin.com/company/superstaffoutsourcing
• Facebook: www.facebook.com/SuperStaffOutsourcing

7. ContactPoint360

ContactPoint360 provides healthcare BPO services from several global locations, including Colombia. Their medical billing support is integrated into a broader revenue cycle management framework, offering services like claims processing, coding, and insurance verification. These tasks are handled by certified staff who are trained to work with standard billing codes (ICD, CPT, HCPCS) and comply with HIPAA and HITECH regulations. Their teams also support underpayment recovery and appeals, which can be useful for providers dealing with reimbursement gaps.

The setup in Colombia enables 24/7 availability, helping providers maintain faster response times for billing inquiries and follow-ups. Beyond billing itself, ContactPoint360 also handles related data entry tasks and payer communications, tying those pieces into the larger workflow of revenue collection and patient account management. They lean on automation and AI where possible but also keep a human layer in place to manage exceptions or case-specific issues.

Key Highlights:

• Provides end-to-end medical billing support from Colombia
• Teams trained in U.S. billing codes and payer requirements
• Focus on compliance with HIPAA, HITECH, and ACA standards
• Offers real-time billing and claims support with low denial rates
• Available for full-time or task-based billing operations

Services:

• Medical billing and coding
• Claims processing and denial management
• Insurance verification and pre-authorization
• Payment posting and reconciliation
• Billing-related data entry and system updates
• Medical transcription and documentation support
• Underpayment analysis and recovery handling

Contact and Social Media Information:

• Website: contactpoint360.com
• Email: sales@contactpoint360.com
• LinkedIn: www.linkedin.com/company/contact-point-360
• Facebook: www.facebook.com/ContactPoint360Company
• Twitter/X: x.com/CPoint360

8. Piton Global

Piton Global offers healthcare outsourcing services from multiple locations, including Colombia, where they help healthcare providers manage essential operational tasks like medical billing, claims handling, and data management. Their focus is on building strategic partnerships that allow healthcare teams to shift non-clinical work off their plate, while still keeping everything compliant with regulations like HIPAA. They also offer support in newer areas like EHR optimization, patient engagement, and remote monitoring infrastructure.

What makes their medical billing support more layered is how it fits into broader operational improvement strategies. It’s not just about coding and sending claims, they also look at ways to reduce denials, improve reimbursement timelines, and integrate billing workflows with existing clinical systems. For healthcare organizations dealing with limited resources or tight margins, Piton Global positions their billing services as a way to shift fixed costs into something more flexible without losing control over compliance or quality.

Key Highlights:

• Offers healthcare BPO services with billing as a core function
• Supports HIPAA-compliant operations from global centers including Colombia
• Integrated approach across billing, claims, and EHR management
• Focus on digital tools and automation in the billing process
• Partnerships structured for scalability and long-term operational gains

Services:

• Medical billing and coding
• Claims submission and denial management
• Payment posting and account reconciliation
• Support for electronic health records and data entry
• Auditing and documentation quality checks
• Patient scheduling and insurance verification linked to billing systems
• Remote support for telemedicine billing workflows

Contact and Social Media Information:

• Website: www.piton-global.com
• Phone: 866-201-3370
• Email: contactus@piton-global.com

9. DrCatalyst

DrCatalyst runs its medical billing operations with teams located in Colombia and a few other countries, supporting healthcare practices across the U.S. Their background is a little different from some typical outsourcing providers, the company was started by actual clinicians, so they seem to have a deeper understanding of how billing workflows fit into day-to-day practice management. Their Colombian staff works closely with U.S.-based managers and local account teams, which helps keep things aligned and avoid confusion or lag.

Instead of pushing one rigid model, they offer billing help in whatever form a clinic needs. That might be just a dedicated biller to handle eligibility checks and claims follow-ups or an entire revenue cycle team managing the process end to end. Their teams are used to working across dozens of specialties and EMR systems, so the learning curve tends to be lower. What makes the setup feel more practical is how they pair global staffing with clear oversight and daily communication, it doesn’t feel like you’re handing things off into a void.

Key Highlights:

• Medical billing support provided by teams based in Colombia
• Founded by healthcare professionals who’ve worked in clinical settings
• Combines remote staff with U.S.-based oversight for real-time updates
• Works with multiple medical specialties and EMRs
• Customizable billing support based on each practice’s size and structure

Services:

• Eligibility and benefits verification
• Medical coding and billing
• Claims submission and denial resolution
• AR follow-up and payment posting
• Full revenue cycle management
• Credentialing and prior authorization assistance
• Patient communication related to billing and record coordination

Contact and Social Media Information:

• Website: www.drcatalyst.com
• Phone: 800-634-1914
• Email: sales@drcatalyst.com
• Address: 3100 Carr 199, STE 202, San Juan, 00926, PR 00926-7660, United States
• LinkedIn: www.linkedin.com/company/drcatalyst
• Facebook: www.facebook.com/DrCatalyst
• Instagram: www.instagram.com/drcatalystllc

10. Solsync

Solsync is a business process outsourcing provider based in Colombia that offers healthcare support services, including medical billing, invoicing, and administrative tasks. Their team works with U.S.-based healthcare organizations and operates in a similar time zone, which helps with real-time coordination. Their approach leans on structured processes and bilingual support to help clients manage financial operations more efficiently. Instead of large-scale automation, they focus on aligning with each provider's systems and routines to handle tasks like claims follow-up and billing cycles without adding unnecessary friction.

They also work in areas like data entry, remote staffing, and customer service. Their healthcare services are part of a broader set of offerings, but they emphasize staying compliant with privacy regulations like HIPAA and keeping error rates low through trained staff and tech support. The structure seems designed more for flexibility than scale, with teams adjusting to each client’s workflow rather than offering a one-size-fits-all system.

Key Highlights:

• Based in Colombia with time zone alignment to the U.S.
• Offers bilingual English-Spanish communication
• Focus on HIPAA-compliant operations
• Works with U.S. healthcare providers on invoicing and billing
• Tailored staffing support for healthcare workflows

Services:

• Invoicing and billing
• Billing cycle management
• Claims processing and reconciliation
• Financial reporting and analysis
• Data entry for healthcare records
• Client support and virtual administrative tasks

Contact and Social Media Information:

• Website: solsync.co
• Phone: +57 300 6199936
• Email: info@solsync.co
• Address: Cra. 51 #49-31, Villa Paula, Itagüi, Antioquia, Colombia
• LinkedIn: www.linkedin.com/company/solsyncco
• Instagram: www.instagram.com/solsync.co

11. Connect2BPO

Connect2BPO is a Colombia-based outsourcing company that supports a variety of business functions for clients across industries, with a specific focus on the healthcare sector. They handle both front and back office operations, particularly those that tend to pull internal teams away from patient care. Their healthcare BPO services take on administrative tasks like claims processing, billing, payroll, HR, and data management. This setup allows healthcare providers to redirect internal resources toward clinical operations while maintaining necessary support functions through external teams.

Their approach leans on blending people, process, and technology to manage functions like medical transcription, coding, telehealth operations, and patient data entry. The company positions itself as a partner to healthcare providers that want to improve workflow efficiency without expanding their internal headcount. Alongside their healthcare offerings, they also cover areas like sales outsourcing, digital marketing, and virtual assistants for non-medical clients. Their operations appear to prioritize compliance, cost control, and reliable delivery.

Key Highlights:

• Based in Barranquilla, Colombia, with service for U.S. clients
• Established experience in healthcare administrative functions
• Emphasis on non-clinical and operational healthcare tasks
• Supports both large healthcare systems and smaller practices
• Covers a wide range of outsourced functions beyond healthcare

Services:

• Medical billing and coding
• Claims processing and follow-up
• Patient data entry and records handling
• Telehealth support and virtual appointment coordination
• Medical transcription
• Human resources and recruitment support
• Payroll management
• Healthcare IT support and integration

Contact and Social Media Information:

• Website: connect2bpo.com
• Phone: +57 304 2079575
• Email: info@connect2bpo.com
• Address: Calle 77 #59-35 Office 1403. Barranquilla, Colombia
• LinkedIn: www.linkedin.com/company/connect2bpo
• Facebook: www.facebook.com/C2BPO
• Instagram: www.instagram.com/c2bpo

12. TDS Global Solutions

TDS Global Solutions doesn’t directly run outsourcing operations, but they specialize in helping companies find the right partners to do just that. Their role is more behind-the-scenes, planning, matchmaking, and managing relationships between businesses and service providers. For medical billing and other healthcare-related outsourcing, they make sure those providers meet all the right standards, like HIPAA compliance, data security, and solid patient communication practices.

Colombia is one of the locations they feature in their outsourcing network, including cities like Barranquilla and Medellín. The country’s bilingual talent, time zone alignment with the U.S., and growing healthcare BPO presence make it a practical option for companies looking to shift medical billing functions offshore without losing quality or control. TDS connects clients with vetted providers in Colombia who can handle tasks like claims processing, patient communications, and full revenue cycle support.

Key Highlights:

• Matches healthcare companies with outsourcing providers in Colombia
• Supports HIPAA-compliant call center and back-office setups
• Includes performance tracking, vendor onboarding, and strategy planning
• Colombia is part of their recommended nearshore regions for healthcare outsourcing
• Offers services across healthcare, tech, retail, and more

Services:

• Medical billing and claims follow-up support via outsourcing partners
• HIPAA-compliant healthcare communication services
• Call center staffing in Colombian cities like Barranquilla and Medellín
• Back-office functions like data entry and reporting
• Sales and lead generation for healthcare providers
• Outsourced IT support coordination
• Appointment scheduling and patient outreach management

Contact and Social Media Information:

• Website: www.tdsgs.com
• Phone: (888) 788-4441
• Email: marketing@tdsgs.com
• Address: 149 Kensington Court, Broadview Heights, Ohio, 44147, U.S.A.
• LinkedIn: www.linkedin.com/company/tds-global-solutions
• Facebook: www.facebook.com/TDSGlobalSolutions

Conclusion

If there's one thing we’ve learned from working with healthcare teams, it’s this: medical billing is rarely as straightforward as it looks on paper. Between compliance, coding changes, payment delays, and follow-ups, it’s easy for revenue to slip through the cracks. That’s exactly where outsourcing partners in Colombia are making a difference.

What’s interesting about the Colombian market isn’t just the cost savings, it’s the quality of the talent, the professionalism, and the day-to-day reliability we’ve seen. Whether you're running a fast-growing practice or managing billing across multiple facilities, these companies bring specialized support that plugs in without disrupting your internal flow.