Running a medical practice means juggling patient care with endless billing tasks-claim submissions, denial follow-ups, and rising overhead. Outsourcing to Colombia offers a proven solution. The country’s outsourcing providers combine deep healthcare expertise with cost-effective operations, handling everything from ICD-10 coding to full revenue cycle management. These companies enable clinics to maintain control while offloading administrative burdens.

Colombia’s top providers stand out for their rigorous hiring standards, high retention rates, and seamless integration with U.S. systems. Workers operate in U.S. time zones, access client platforms directly, and scale teams as practices grow. Clients manage daily workflows; the provider handles recruitment, benefits, compliance, and ongoing training.

1. NeoWork

We kicked things off to spare companies the usual headaches of hiring abroad. In medical billing outsourcing, we pair U.S. clinics and revenue cycle firms with top-tier talent in Colombia who tackle everyday tasks-think claim entry, denial appeals, or payment chases. We handle the search, benefits, and skill sharpening; clients run the daily show. It fits practices that want reliable, HIPAA-ready help without building a whole new setup.

Our Colombia play builds on local insight with tools that sync to U.S. hours. Workers handle visit coding, insurance verification, or AR follow-ups, plugging straight into client EHRs and PM systems. We stay nimble-need more hands as the practice grows? No sweat. And yeah, we’re picky: only 3.2% of candidates make the cut, and our annualized retention sits at 91%. It's a steady flow that keeps docs on patients, not paperwork mountains.

Key Highlights:

• Provides individual staff for billing roles
• Covers recruitment and benefits setup
• Supports upskilling for specific tasks
• Handles operations in U.S. time zones

Services:

• Claims coding and submission
• Insurance verification
• Payment posting and follow-up
• Revenue cycle support

Contact Information:

• Website: www.neowork.com
• Email: hello@neowork.co
• Address: United States at 1065 SW 8th St, 1378, Miami, FL 33130
• LinkedIn: www.linkedin.com/company/neoworkteam
• Facebook: www.facebook.com/neoworkteam
• Instagram: www.instagram.com/neoworkteam

2. Valenta

Valenta began in 2014 with a head office in Brisbane, Australia, and later opened a service delivery center in India. The company assists businesses in digitizing and optimizing processes through AI-powered automation. Managing partners located in various markets bring industry experience to help small and mid-sized enterprises improve efficiency.

Focus stays on creating custom digital assistants that manage repetitive tasks, process documents, or handle conversations across channels. Solutions integrate with existing systems and include human oversight to maintain accuracy in operations.

Key Highlights:

• Started with office in Australia and expanded to India
• Provides automation delivered as a service
• Covers process mapping, delivery, and support
• Keeps human validation in workflows

Services:

• Repetitive rules-based automation
• Intelligent document processing
• Multi-channel conversational AI
• System integration across tech stacks

Contact Information:

• Website: valenta.io
• Phone: +57 3017459002
• Email: info@valenta.io
• Address: 377 Valley Road, Clifton, New Jersey 07013
• LinkedIn: www.linkedin.com/company/valenta
• Facebook: www.facebook.com/Valenta.io
• Twitter: x.com/Valenta_io
• Instagram: www.instagram.com/valenta.io

3. Connext

Connext sets up offshore teams with full compliance handled through a U.S.-based partner. Recruiting uses AI to source and screen candidates, often filling positions in healthcare services among others. Facilities provide secure office spaces, and options exist to transition contractors into full-time roles with benefits.

Leadership includes executives and directors overseeing areas like client strategy, onboarding, marketing, IT, and site operations in Colombia. Co-management support covers HR and daily operations for teams built to specific requirements.

Key Highlights:

• Offers employer of record for payroll and benefits
• Provides custom recruiting with initial interviews
• Maintains IT security with Type 2 SOC 2 certification
• Supports contractor to full-time transitions

Services:

• Team facilities management
• Co-management for HR and operations
• Roles in professional services
• Healthcare services support

Contact Information:

• Website: connextglobal.com
• Phone: +1 (808) 468-6733
• Email: infosec@connextglobal.com
• Address: Edificio Villorio Building Calle 66 # 11 – 50, Floor 7, Chapinero, Bogotá 110211
• LinkedIn: www.linkedin.com/company/connextglobalsolutions
• Twitter: x.com/connextph/
• Instagram: www.instagram.com/connextglobalsolutions_

4. SuperStaff

SuperStaff started in the Philippines back in 2012 as an outsourcing arm for a parent company in health care and biopharma. Operations now include locations in Colombia and the United States, handling customer support and back-office tasks. Workers focus on industry-specific needs, like patient care or medical billing, with processes built around clear goals and ongoing adjustments.

The setup covers onshore, offshore, and nearshore options, letting businesses pick based on time zones or proximity. In healthcare, support follows HIPAA rules for things like claims processing or insurance verification.

Key Highlights:

• Began as support for a health care parent company
• Locations include Philippines and Colombia
• Handles both customer-facing and back-office work
• Adjusts processes for continuous improvement

Services:

• Hotline support with tiered issue resolution
• Patient care coordination including scheduling and records
• Medical billing and insurance claims processing
• Virtual assistant tasks like data entry

Contact Information:

• Website: superstaff.com
• Phone: 415-651-7494
• Email: info@superstaff.com
• Address: Colombia Street 7D #43A-40. Offices: 7-11, Medellin
• LinkedIn: www.linkedin.com/company/superstaffoutsourcing
• Facebook: www.facebook.com/SuperStaffOutsourcing
• Twitter: x.com/SuperStaffBPO

5. ContactPoint 360

ContactPoint 360 runs contact centers with a mix of AI tools and human agents to manage customer interactions. Locations include Bogotá in Colombia alongside sites in the United States, Canada, Mexico, Jamaica, the Philippines, India, Egypt, and South Africa. In healthcare, services cover support lines and billing workflows using data-driven setups.

AI handles parts like recruiting, training simulations, or real-time agent help, while people manage complex calls or escalations. The approach keeps costs down through automation but maintains personal handling where needed.

Key Highlights:

• Uses AI for recruiting and workforce planning
• Operates centers across multiple countries
• Focuses on data for growth and operations
• Supports multilingual interactions

Services:

• Customer support via voice and digital channels
• Medical billing assistance
• AI-powered query handling
• Performance coaching with analytics

Contact Information:

• Website: contactpoint360.com
• Email: sales@contactpoint360.com
• Address: Porto 100 Building Av. Cra. 45 #97-50 6th Floor, Bogotá, Colombia
• LinkedIn: www.linkedin.com/company/contact-point-360
• Facebook: www.facebook.com/ContactPoint360Company
• Twitter: x.com/CPoint360

6. Solsync

Solsync handles recruitment and outsourcing, placing workers in roles like billing or client support from Colombia. The process starts with meetings to pin down needs, then moves to candidate testing and selection. Once hired, staff get training materials and supervision to fit specific jobs.

In healthcare, placements cover invoicing, collections, or insurance tasks. The company pushes for ongoing learning through courses and shared knowledge to keep skills current.

Key Highlights:

• Manages full hiring from selection to introduction
• Provides training documents and role-specific terms
• Encourages information sharing among staff
• Offers courses for process improvement

Services:

• Medical invoicing and billing
• Collections handling
• Client support in healthcare
• Data entry for records

Contact Information:

• Website: solsync.co
• Phone: +57 300 6199936
• Email: info@solsync.co
• Address: Cra. 51 #49-31, Villa Paula, Itagüi Colombia
• LinkedIn: www.linkedin.com/company/solsyncco
• Instagram: www.instagram.com/solsync.co

7. Connect2BPO

Connect2BPO set up shop in Barranquilla back in 2016, focusing on outsourcing from Colombia. Workers handle tasks like payroll processing or back-office accounting, often for businesses looking to avoid direct hiring hassles. The company manages recruitment, compliance, and even provides office space if needed, keeping things straightforward for remote operations.

In healthcare, support covers medical billing or patient inquiries through contact centers. Digital marketing gets attention too, with content creation and campaign management mixed in.

Key Highlights:

• Based in Barranquilla with employer of record setup
• Handles full employment cycle including onboarding
• Offers turnkey office spaces
• Supports sales and customer service campaigns

Services:

• Medical billing processing
• Payroll outsourcing
• Back-office data entry
• Contact center patient support

Contact Information:

• Website: connect2bpo.com
• Phone:+573042079575
• Email: info@connect2bpo.com
• Address: Cra 77 #59-35 Office 1403. Barranquilla, Colombia
• LinkedIn: www.linkedin.com/company/connect2bpo
• Facebook: www.facebook.com/C2BPO
• Instagram: www.instagram.com/c2bpo

8. Solvo

Solvo connects businesses with nearshore workers from Colombia, taking care of sourcing and training. Positions fill quickly in areas like collections or customer service, using AI tools to cut down on manual steps. The setup allows scaling without long contracts, fitting healthcare needs like appointment handling.

Accounting roles include bank reconciliations or accounts payable, all managed remotely. Focus stays on productivity with low turnover in mind.

Key Highlights:

• Recruits and trains nearshore staff
• Uses AI for process automation
• Covers hiring without long-term commitments
• Supports multiple industries including healthcare

Services:

• Medical billing reconciliation
• Collections follow-up
• Appointment scheduling
• Data entry for patient records

Contact Information:

• Website: solvoglobal.com
• Phone: +1 (833) 413-1546
• Email: sales@solvoglobal.com
• Address: 1475 S. Price Rd., Chandler, AZ 85286
• LinkedIn: www.linkedin.com/company/solvo-global
• Facebook: www.facebook.com/hiresolvohr
• Twitter: x.com/globalsolvo
• Instagram: www.instagram.com/solvo_global

9. ADEC Colombia

ADEC Colombia opened in Barranquilla in 2023, running call centers nearshore to the U.S. Bilingual agents manage patient interactions, from scheduling to billing questions. The operation extends clinical support with telemedicine or remote monitoring options.

Back-office work includes revenue cycle tasks and utilization reviews. Everything ties into reducing admin load for healthcare providers.

Key Highlights:

• Started operations in Barranquilla
• Provides bilingual Spanish-English support
• Focuses on healthcare outsourcing
• Handles end-to-end patient communication

Services:

• Medical billing and inquiries
• Appointment and benefits verification
• Post-care follow-up
• Revenue cycle management

Contact Information:

• Website: www.adec-innovations.com
• Email: colombia@adec-innovations.com
• Address: Unit 501-502, Centro Financiero, Cl. 74 #53-23, Nte. Centro Historico, Barranquilla, Atlántico, Colombia 080020
• LinkedIn: www.linkedin.com/company/adecinnovations
• Facebook: www.facebook.com/ADECInnovations
• Twitter: x.com/adecinnovations

10. Outsourced

Outsourced builds remote staff setups in places like Colombia, handling everything from hiring to payroll. Workers fit into roles such as customer support or back-office processing, acting as direct extensions of in-house operations. The company keeps offices ready and manages compliance so focus stays on daily tasks.

In healthcare, placements cover medical billing or patient coordination. Recruitment pulls from local talent pools, with AI helping match skills to job needs.

Key Highlights:

• Operates staffing in Colombia among other countries
• Manages HR and IT support
• Provides equipped office spaces
• Uses AI in candidate selection

Services:

• Medical billing handling
• Patient appointment management
• Data entry for records
• Customer service support

Contact Information:

• Website: outsourced.co
• Phone: +61 2 8103 3124
• Email: contact@outsourced.co
• Address: Calle 7D #43A-40. Medellín, Antioquia 050022
• LinkedIn: www.linkedin.com/company/outsourced-quality-assured-services
• Facebook: www.facebook.com/outsourcedcareers

11. TDS Global Solutions

TDS Global Solutions started as a consulting firm for call centers and now helps with executive hires or vendor choices. In Colombia, support includes finding partners for medical billing or revenue cycle tasks. Assessments test language skills for patient-facing roles.

Mergers get facilitated when companies look to combine operations. Training programs build staff capabilities in specific processes.

Key Highlights:

• Handles outsource partner selection
• Offers language testing for agents
• Supports market entry planning
• Provides merger advisory

Services:

• Medical billing outsourcing
• Revenue cycle vendor management
• Executive search in healthcare
• Staff training programs

Contact Information:

• Website: www.tdsgs.com
• Phone: 8887884441
• Email: marketing@tdsgs.com
• Address: 149 Kensington Court, Broadview Heights, Ohio, 44147, U.S.A.
• LinkedIn: www.linkedin.com/company/tds-global-solutions
• Facebook: www.facebook.com/TDSGlobalSolutions

12. Deducto

Deducto places remote workers from Colombia into roles for US companies, covering areas like back office or customer handling. Workers manage tasks such as entering patient data or verifying insurance details, often starting with a consultation to match skills. The process involves assessing needs and then handling contracts before integrating staff.

In medical billing, focus goes to invoice processing or reconciling statements. Bilingual staff helps with communication, and ongoing checks keep operations smooth without much hassle.

Key Highlights:

• Places Colombian workers for US businesses
• Starts with free consultations for needs
• Handles contracts and onboarding
• Ensures data privacy compliance like HIPAA

Services:

• Medical invoice processing
• Insurance verification
• Data entry for billing records
• Payment reconciliation

Contact Information:

• Website: deductobpo.com
• Email: hello@deducto.co
• LinkedIn: www.linkedin.com/company/deducto

13. Vinali Group

Vinali Group runs from Orlando with operations in Bogotá, pulling together nearshore workers for U.S. businesses. In medical billing, staff take on tasks like processing claims or handling patient accounts, trained to match stateside standards. The setup keeps things close enough for quick chats across time zones, blending local oversight with Colombian hands-on work.

Focus stays on fitting into existing workflows without extra layers. Healthcare gets covered through virtual support, from billing runs to telemedicine setups. Workers handle the grind of filings and follow-ups, letting practices keep attention on actual care.

Key Highlights:

• Headquartered in Orlando with Bogotá operations
• Provides nearshore staffing for U.S. companies
• Covers healthcare among other sectors
• Trains to U.S. standards

Services:

• Medical billing processing
• Patient account management
• Telemedicine support
• Claims handling

Contact Information:

• Website: vinaligroup.com
• Phone: 4075533398
• Address: Bogotá, Cll 99 # 10-19 Colombia
• LinkedIn: www.linkedin.com/company/vinaligroup
• Facebook: www.facebook.com/VinaliGroup
• Instagram: www.instagram.com/vinaligroupoutsourcing

Conclusion

Wrapping this up, outsourcing medical billing to Colombia just makes sense if you're tired of juggling claims and denials while costs keep climbing. The talent pool down there is sharp, the time zones line up almost perfectly with the U.S., and you end up with cleaner books without the full-time overhead. Sure, it’s not a magic fix-communication still matters, and picking the right fit takes a bit of legwork-but once it’s rolling, you’ll wonder why you waited so long. Bottom line: focus on patients, let someone else chase the reimbursements. Your practice will thank you.

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