Medical data outsourcing has become an essential part of the global healthcare ecosystem, allowing providers to maintain accurate records, improve operational efficiency, and ensure compliance with data privacy regulations. By partnering with experienced medical data associates companies, healthcare organizations can streamline processes such as medical billing, coding, claims processing, and data validation-while focusing on patient care and strategic development.

The Philippines has established itself as a key hub for healthcare business process outsourcing (BPO). With a workforce skilled in health information management, medical billing, and clinical data processing, the country provides cost-effective and high-quality support to hospitals, clinics, and pharmaceutical firms worldwide. Philippine-based teams handle sensitive healthcare data with precision and confidentiality, ensuring compliance with HIPAA and international healthcare standards.

1. NeoWork

At NeoWork, we provide dependable medical data outsourcing services that help healthcare providers and organizations manage critical information with accuracy and compliance. Our teams in the Philippines handle a full range of healthcare data operations - from medical billing and coding to clinical data entry, claims processing, and reporting. Each client receives a customized data management solution that aligns with their operational needs, regulatory standards, and technology platforms.

We focus on precision, security, and scalability in every partnership. By leveraging the Philippines’ top healthcare and data management talent, we help clients reduce administrative workload while maintaining data integrity and confidentiality. In addition to medical data outsourcing, we offer virtual assistants for healthcare, IT staffing, AI data labeling, and creative production - enabling healthcare organizations to manage multiple workflows through one reliable partner.

Key Highlights:

• Comprehensive medical data outsourcing services based in the Philippines
• Skilled professionals experienced in billing, coding, and data validation
• Compliance with HIPAA and international data protection standards
• Scalable engagement models tailored to healthcare organizations
• Secure systems for medical information management and reporting
• Integration with healthcare software platforms and EMR systems
• Fast onboarding and continuous process optimization

Services:

• Medical billing and coding outsourcing
• Healthcare data entry and management
• Claims processing and validation
• Clinical data cleaning, review, and reporting
• Revenue cycle management support
• Virtual assistants for healthcare administration
• Custom team solutions for medical data operations

Contact Information:

• Website: www.neowork.com
• LinkedIn: www.linkedin.com/company/neoworkteam
• Facebook: www.facebook.com/neoworkteam
• Instagram: www.instagram.com/neoworkteam

2. Accenture Philippines

Accenture Philippines provides business process and technology solutions that support large organizations in areas such as artificial intelligence, automation, cloud computing, cybersecurity, and data analytics. The company focuses on integrating human expertise with digital innovation to enhance efficiency and long-term growth. Its approach combines technology implementation with organizational readiness, helping clients align strategy, workforce, and infrastructure in a way that supports continuous transformation.

Operating as part of Accenture’s global network, the Philippine branch contributes to projects across multiple sectors, including telecommunications, finance, manufacturing, and healthcare. Its local teams support digital operations, AI research, and consulting services for both local and international clients. The company also invests in sustainability, training, and talent development, maintaining its role as a major technology and consulting partner in the region.

Key Highlights:

• Focus on AI-driven transformation and digital reinvention
• Expertise across multiple industries and technologies
• Integration of business strategy with tech readiness and workforce alignment
• Global partnerships with AWS, Microsoft, and NVIDIA
• Research and development in data analytics, cybersecurity, and automation
• Emphasis on sustainability and continuous learning

Services:

• Artificial intelligence and machine learning solutions
• Automation and process optimization
• Cloud infrastructure and consulting
• Cybersecurity and risk management
• Data analytics and business intelligence
• Digital marketing and content services
• IT and offshore staffing

Contact Information:

• Website: www.accenture.com
• Address: Capitol Site, Robinsons Cybergate, 5/F Don Gil Garcia Street, Cebu City, Cebu, Philippines, 6000
• Phone Number: +6332268 1000

3. HGS Philippines

HGS Philippines specializes in business process outsourcing with a focus on customer experience, technology services, and back-office support. The company emphasizes people development and performance culture, offering training, mentorship, and career growth programs for its employees. It operates under a philosophy that strong teams drive better outcomes, fostering collaboration, inclusion, and open communication across all levels.

With major delivery centers in Manila, Iloilo, and Cebu, HGS provides a range of digital and operational services to industries such as telecom, finance, retail, and the public sector. The company is known for its rapid transition to remote operations, ensuring business continuity and employee well-being during major disruptions. Its operations combine technology tools with human support, helping organizations handle customer engagement, process automation, and data management efficiently.

Key Highlights:

• Large workforce across multiple Philippine cities
• Focus on employee empowerment, safety, and inclusion
• Strong internal promotion and retention culture
• Proven adaptability through remote-work transition
• Partnerships with major technology providers including Microsoft, SAP, and AWS
• Continuous improvement through innovation labs and training programs

Services:

• Back-office and contact center outsourcing
• Digital customer experience management
• Cloud and AI-driven process automation
• Data analytics and reporting solutions
• Cybersecurity and IT support
• Content moderation and social media engagement

Contact Information:

• Website: hgs.cx
• LinkedIn: www.linkedin.com/company/hinduja-global-solutions-inc--
• Address: Twenty-Four Seven McKinley Building 7th Avenue Corner 24th Street Bonifacio Global City, Taguig, NCR 1634
• Phone Number: 08046431000
• Facebook: www.facebook.com/HGSInd
• Twitter: x.com/hgsdigital

4. MicroSourcing

MicroSourcing is an outsourcing and offshore staffing company that connects global businesses with full-time teams based in the Philippines. It provides scalable workforce solutions for organizations seeking to optimize operational costs while maintaining control and transparency over their teams. Clients can directly manage offshore professionals in fields such as accounting, administration, data management, healthcare, and customer service.

The company operates 13 delivery centers across the Philippines and supports clients from North America, Australia, and Europe. It handles compliance, HR, and operational logistics while allowing clients to oversee performance and communication directly. MicroSourcing’s model is designed for flexibility, offering hybrid and remote work setups along with specialized recruitment for niche roles like medical data management, creative services, and IT development.

Key Highlights:

• Over 9,000 professionals across 13 facilities in the Philippines
• Offshore staffing solutions for multiple industries
• Transparent management and reporting structure for clients
• Hybrid and remote delivery models available
• Experience with data compliance and workforce governance
• Owned subsidiary of Probe Group

Services:

• Offshore team recruitment and management
• Healthcare and medical data support
• Administrative and back-office operations
• Accounting, payroll, and finance outsourcing
• Technical and customer support
• Creative, marketing, and IT staffing

Contact Information:

• Website: www.microsourcing.com
• LinkedIn: www.linkedin.com/company/microsourcing
• Address: Archbishop Reyes Ave, Cebu Business Park, Cebu City, Philippines
• Phone Number: +44 20 3695 2586
• Facebook: www.facebook.com/MicroSourcing
• Instagram: www.instagram.com/microsourcing

5. Magellan Solutions

Magellan Solutions provides outsourcing services from the Philippines with a mix of contact center, back office, and data management capabilities. For healthcare work, the operation supports HIPAA compliant processes, appointment coordination, customer support for medical offices, and document handling. The setup blends human agents with AI assisted workflows to move routine tasks faster while leaving complex requests to trained specialists.

For medical data associate functions, the catalog includes form and document processing, data verification, survey processing, and community moderation for text, image, and video. Teams handle tasks like intake data entry, benefits calls, order and inquiry support, and secure omnichannel communications. Delivery covers on site and remote models, with staffing available for dedicated or shared teams based on volume.

Key Highlights:

• Philippine based delivery with healthcare support capabilities
• HIPAA and GDPR ready operations for secure handling of medical information
• AI assisted workflows for routine processing and agent guidance
• Options for dedicated or shared teams and on site or remote delivery
• Omnichannel support across phone, chat, email, and social platforms

Services:

• Healthcare support desk and patient communications
• Form processing, data entry, cleaning, and verification
• Appointment setting and eligibility call handling
• Document processing for certification and intake packets
• Survey processing, market research, and report preparation
• Virtual assistant and staff leasing for admin workflows

Contact Information:

• Website: www.magellan-solutions.com
• LinkedIn: www.linkedin.com/company/magellanbpo
• Address: PB Mezzanine Floor, Summit One Tower 530 Shaw Boulevard, Mandaluyong City 1552 Philippines
• Phone Number: 63-2-83966000
• Facebook: www.facebook.com/magellanbpo
• Email:  hello@magellan-solutions.com

6. Access Healthcare

Access Healthcare focuses on healthcare business process and technology services that improve revenue cycle and clinical documentation workflows. The platform supports front end, mid cycle, and back end functions, covering patient access, coding, clinical documentation improvement, revenue integrity, remittance posting, accounts receivable follow up, and denial management. Automation is delivered through an in house platform that uses rules, bots, and machine learning to reduce repetitive work.

Medical data associate tasks sit across this stack, from patient registration and benefits verification to charge entry, coding support, and data quality checks. The operation also works with payer side back office needs, such as claims operations, provider data management, premium billing, and appeals processing. Consulting, analytics, and technology services are available to tune processes and integrate with existing systems.

Key Highlights:

• Full revenue cycle coverage from patient access to collections
• Practitioner developed automation for repeatable workflows
• Coding, documentation, and revenue integrity support
• Payer back office services for claims and provider data
• Consulting and analytics to improve process quality

Services:

• Patient scheduling, registration, and prior authorization
• Medical coding, coding audit, and clinical documentation improvement
• Charge entry, revenue integrity, and reconciliation support
• Remittance posting, accounts receivable follow up, and denial management
• Provider enrollment and credentialing support
• Claims operations, eligibility and enrollment, and appeals processing
• Automation platform deployment, analytics, and technology services

Contact Information:

• Website: www.accesshealthcare.com
• LinkedIn: www.linkedin.com/company/accesshealthcare
• Address: 6th Floor, Unit B, One World Square, McKinley Hill Cyberpark, Fort Bonifacio, Taguig City, 1634 Philippines 
• Phone Number: (+63) 2823-8280 
• Facebook: www.facebook.com/accesshealthcareindia
• Twitter: x.com/GetAHSolutions
• Instagram: www.instagram.com/accesshealthcareglobal
• Email: info@accesshealthcare.com

7. Novotech

Novotech operates as a global clinical research partner with services that include medical and regulatory consulting, patient recruitment, site selection, and clinical operations. Data focused support spans biometrics, biostatistics, and clinical data management, covering statistical planning, analysis, submission ready outputs, and reporting. Early phase trial support and virtual trial models add options for faster startup and better retention.

For medical data associate work, the group delivers end to end data handling across electronic data capture, query management, coding, quality control, and database lock. Additional offerings include real world data solutions, laboratory services, and pharmacometrics. A site management organization function helps standardize data and operations at the site level, improving consistency across studies.

Key Highlights:

• End to end clinical data management and biometrics capabilities
• Patient recruitment and site selection with in country expertise
• Support for early phase, virtual, and global studies
• Real world data and laboratory services to augment trial data
• Consulting for strategy, regulatory planning, and submissions

Services:

• Clinical data management, coding, and query handling
• Biostatistics, statistical planning, analysis, and reporting
• Clinical operations, monitoring, and project management
• Patient recruitment, site selection, and site management
• Medical and regulatory consulting across study phases
• Real world data programs and laboratory services

Contact Information:

• Website: novotech-cro.com
• LinkedIn: www.linkedin.com/company/novotech
• Address: 27th floor, Podium West Tower, The Podium, ADB Avenue, Wack-Wack Greenhills East, Mandaluyong City 1550 Philippines
• Phone Number: +63 2 8657 1871
• Facebook: www.facebook.com/NovotechCRO
• Twitter: x.com/novotechCRO
• Email: mediacontact@novotech-cro.com

8. IQVIA

IQVIA delivers life sciences and healthcare solutions built around connected data, analytics, and technology. The portfolio spans research and development support, real world evidence programs, commercialization services, compliance operations, and healthcare IT products. Clinical development offerings connect study data, digital tools, and analytics to improve decision making and reduce operational risk.

For medical data associate work, IQVIA provides clinical data management and eCOA tooling, site payment workflows, and platforms that bring study information, insights, and tasks into one place. Additional support includes market access content, AI driven assistants for product suites, and global operations that align data handling with regulatory needs across study phases.

Key Highlights:

• Integrated data, analytics, and technology for clinical development
• eCOA and site payment tools to streamline study operations
• Real world evidence programs and market access content
• AI enabled interfaces for faster insights across product suites
• Global footprint supporting multi country studies and compliance

Services:

• Clinical data management and study operations support
• eCOA setup and patient reported outcome workflows
• Real world data programs and analytics
• Commercialization and integrated compliance services
• Technology platforms and AI assistants for life sciences teams

Contact Information:

• Website: www.iqvia.com
• LinkedIn: www.linkedin.com/company/iqvia
• Phone Number: +1 866 267 4479
• Facebook: www.facebook.com/IQVIA
• Twitter: x.com/IQVIA_global
• Instagram: www.instagram.com/iqvia

9. Thermo Fisher Scientific

Thermo Fisher Scientific provides tools, platforms, and services that support biotechnology and clinical research from discovery to commercialization. The catalog includes instruments, reagents, software, learning centers, and technical support resources. A contract development and manufacturing arm and a clinical research organization unit extend coverage into development and trial execution.

Medical data associate tasks can be supported through study services delivered by the clinical research unit, along with documentation, certificate access, and technical support centers. Education hubs on topics such as biobanking offer guidance on collection, preparation, storage, and transport, helping standardize data handling and sample lifecycle steps within regulated workflows.

Key Highlights:

• End to end ecosystem spanning instruments, reagents, software, and services
• Clinical research and development support through dedicated business units
• Learning centers and documentation portals for standardized practices
• Technical support centers and resources for day to day study needs
• Options covering discovery labs through late stage research operations

Services:

• Clinical research services and study execution support
• Documentation access and certificate management for regulated use
• Technical assistance and troubleshooting via support centers
• Education modules for biobanking and related workflows
• Supply, logistics, and platform tools for laboratory operations

Contact Information:

• Website: www.thermofisher.com
• LinkedIn: www.linkedin.com/company/thermo-fisher-scientific
• Phone Number: (800) 955 - 6288
• Facebook: www.facebook.com/thermofisher
• Twitter: x.com/thermofisher
• Instagram: www.instagram.com/thermofisherscientific
• Email: customercare@thermofisher.com

10. ICON

ICON delivers clinical research services with an integrated platform that brings operations, data, and technology together. Solutions include patient and site support, outcome measure selection, early clinical and bioanalytical services, and specialty labs. Digital tools focus on practical gains, such as faster monitoring handoffs, cleaner datasets, and clearer audit trails.

Medical data associate tasks are covered through end to end data handling, from data entry standards and edit checks to coding, query resolution, and database lock. Biostatistics teams align with data management to prepare submission ready outputs. Guidance on ICH GCP updates and regional submission rules helps set up workflows that pass review without rework.

Key Highlights:

• Blended service model with technology at each step
• Patient and site solutions that improve recruitment and retention
• Specialty lab and early clinical support connected to data flows
• Practical guidance for ICH GCP and regional submissions
• Biostatistics and programming aligned with data management

Services:

• Clinical data management, coding, and query management
• Biostatistics, programming, and reporting
• Site and patient solutions, including recruitment support
• Early phase and bioanalytical services
• Outcome measure consulting and market access planning

Contact Information:

• Website: www.iconplc.com
• LinkedIn: www.linkedin.com/company/icon-plc-2
• Address: Manila 24F The Salcedo Towers 169 H. V. Dela Costa St., Salcedo Village, Makati City
• Phone Number: +63 2 8230 5700
• Facebook: www.facebook.com/icon.plc.profile
• Twitter: x.com/ICONplc
• Instagram: www.instagram.com/iconplc

11. Genfinity

Genfinity builds healthcare operations in the Philippines using three models: GIC, EOR, and BPO. Support covers the full setup and day to day backbone of an offshore team, including legal registration, facilities, IT, HR, finance, and office administration. Training programs and SOPs are used to match hiring, quality checks, and daily routines to the client’s playbook.

For medical data associate teams, Genfinity handles recruitment for licensed healthcare talent, skills alignment, and process documentation. Operational oversight helps roll out edit checks, escalation paths, and QA reviews for tasks like intake entry, eligibility review, claims support, and documentation cleanup. The approach focuses on control, compliance, and steady performance across shifts.

Key Highlights:

• Choice of GIC, EOR, or BPO models for Philippine operations
• End to end enablement across legal, HR, finance, IT, and facilities
• Healthcare focused training and SOP driven execution
• Recruitment tuned for licensed and allied health roles
• Executive level operational oversight and quality validation

Services:

• Recruitment, background checks, and role based assessments
• Training, SOP development, and skills reinforcement
• HR support, payroll, and compliance with local labor rules
• Legal setup, permits, and incentive management
• Facilities, IT, and office administration for 24x7 delivery

Contact Information:

• Website: genfinity.net
• LinkedIn: www.linkedin.com/company/genfinity-philippines-inc
• Address: 16F Robinsons Cyberspace Gamma, Topaz Road, Ortigas Center, San Antonio Pasig City, 1605 Philippines
• Facebook: www.facebook.com/genfinity
• Email: info@genfinity.net

Conclusion

The Philippines continues to strengthen its position as a trusted hub for medical data and healthcare support services. Companies like IQVIA, ICON, and Genfinity demonstrate how the country blends skilled professionals with advanced technology and structured processes to manage large-scale medical and clinical data operations. Each organization brings a different approach-IQVIA with connected intelligence and AI-driven analytics, ICON with integrated clinical research platforms, and Genfinity with flexible offshore models tailored to healthcare operations.

Together, these firms reflect the country’s growing capability in handling sensitive medical information, supporting global research, and ensuring quality data management. With a workforce grounded in healthcare education and compliance standards, the Philippines remains a dependable choice for organizations seeking reliable medical data associates and healthcare process partners.