Physical therapy billing has become an essential part of rehabilitation and healthcare operations, ensuring accurate claims submission, timely reimbursements, and compliance with insurance and regulatory requirements. Managing these billing processes in-house can be time-consuming and complex, especially for therapy practices focused on patient care. Partnering with specialized physical therapy billing companies allows clinics to streamline their revenue cycle, reduce claim denials, and improve overall financial performance.

The Philippines has become a trusted destination for outsourcing physical therapy billing and coding services. With a skilled workforce experienced in U.S. healthcare billing standards-including CPT codes, Medicare, Medicaid, and private insurance workflows-Philippine-based professionals deliver precise, HIPAA-compliant support that keeps therapy practices financially healthy and operationally efficient. These teams handle every aspect of the billing cycle-from patient eligibility verification and insurance claims submission to payment posting and accounts receivable management-allowing clinicians to focus on what matters most: helping patients recover and thrive.

1. NeoWork

At NeoWork, we provide dedicated physical therapy billing processors from the Philippines who help rehabilitation clinics and therapy practices manage complex billing operations with precision and compliance. Our teams handle every stage of the revenue cycle - from insurance verification, claim submission, and payment posting to denial management and collections - ensuring that each claim is processed accurately and on time.

We focus on efficiency, transparency, and regulatory compliance in every collaboration. By leveraging the expertise of trained billing professionals familiar with CPT codes for physical therapy, Medicare and Medicaid billing rules, and HIPAA-compliant workflows, we help therapy practices improve cash flow, minimize denials, and maintain financial stability.

What truly differentiates NeoWork is its commitment to people and performance. With an industry-leading 91 % annualized teammate retention rate and a 3.2 % candidate selectivity rate, the company ensures that only top professionals manage clients’ operations. This culture of excellence translates directly into accuracy, reliability, and long-term partnership value.

In addition to physical therapy billing, NeoWork also provides healthcare virtual assistants, IT staffing, and AI data support - allowing clinics to manage multiple operational areas through one trusted partner.

Key Highlights:

• End-to-end physical therapy billing and revenue cycle management services based in the Philippines
• Dedicated professionals trained in physical therapy coding, claims, and AR follow-up
• HIPAA-compliant infrastructure ensuring data protection and accuracy
• 91 % retention rate and 3.2 % candidate selectivity for unmatched consistency and quality
• Flexible team models for small, mid-size, and multi-location practices
• Expertise in Medicare, Medicaid, and commercial insurance workflows

Services:

• Insurance eligibility verification and benefits coordination
• Medical claim submission and payment posting
• Denial management and accounts receivable follow-up
• Patient billing and collections
• Monthly reporting and KPI tracking
• Compliance audits and workflow optimization

Contact Information:

• Website: www.neowork.com
• LinkedIn: www.linkedin.com/company/neoworkteam
• Facebook: www.facebook.com/neoworkteam
• Instagram: www.instagram.com/neoworkteam

2. Connext

Connext builds offshore healthcare support teams that plug into existing operations and follow client workflows. The model centers on custom recruiting, co-management, and secure team facilities, so a clinic can set up roles for billing, scheduling, and revenue cycle tasks without creating its own subsidiary. Physical therapy practices can request role profiles and day-to-day processes, while Connext supplies vetted staff and the infrastructure needed to manage work.

The platform lists healthcare support as a core area, covering functions from revenue cycle management to patient scheduling. Support services sit on top of employer-of-record, IT security, and operations coverage, which helps standardize onboarding and compliance steps for billing teams. This structure suits physical therapy billing processors who need consistent processes, reliable access, and coordination with front office and clinical staff.

Key Highlights:

• Healthcare support offered as a defined service area
• Custom recruiting and co-management to match clinic workflows
• Team facilities with secure office environments
• Employer-of-record coverage for payroll, benefits, and legal needs
• IT security program with organizational certifications
• Ability to start small and scale roles over time

Services:

• Charge entry and claim submission based on provided codes and documentation
• Eligibility checks and insurance verification before scheduled visits
• Payment posting and basic reconciliation against remittances
• Denial tracking and follow-ups using clinic playbooks
• Accounts receivable outreach and status updates
• Patient scheduling support aligned with therapist availability

Contact Information:

• Website: connextglobal.com
• Phone: +1 (808) 468-6733
• Address: 5th Floor and 8th Floor Entec 1 Building, Teresa Avenue, Nepo Complex Santo Rosario, Angeles City, Philippines 2009
• LinkedIn: www.linkedin.com/company/connextglobalsolutions
• Instagram: www.instagram.com/connextglobalsolutions
• Twitter/X: x.com/connextph

3. Outsourced

Outsourced connects organizations with full-time offshore staff across many functions, including healthcare and medical roles. Teams can be remote or office based, reporting directly to the client each day while Outsourced manages recruiting and operations. For physical therapy billing, this setup allows a clinic to define duties and tools, then add dedicated billing processors who follow established rules and templates.

Healthcare and medical roles on the site include billing and clinical data support, which can extend to specialty workflows with clear instructions. The approach focuses on building a consistent extension of the in-house team, while meeting data security standards and providing workspace and operational support. This helps physical therapy groups run billing tasks in a steady, document-driven way.

Key Highlights:

• Staffing across healthcare and medical roles, including billing support
• Full-time dedicated staff managed as an extension of the in-house team
• Remote or office-based options with operations handled by the provider
• Data security aligned with named standards on the site
• Role catalogs and recruiting support for faster hiring
• Daily reporting and workflow alignment with client systems

Services:

• Patient intake data checks tied to billing requirements
• Charge entry and claim submission in client-selected systems
• Insurance verification and benefits confirmation before treatment
• Payment posting and remittance updates
• Basic denial review and re-submission per clinic guidelines
• Appointment coordination and documentation follow-through

Contact Information:

• Website: outsourced.ph
• LinkedIn: www.linkedin.com/company/outsourcedglobal
• Address: 18th Floor, Citibank Square, Eastwood City Cyberpark,Quezon City 1110, Metro Manila, Philippines
• Phone Number: +61 2 8073 4162
• Facebook: www.facebook.com/outsourcedcareers
• Email: contact@outsourced.ph

4. KamelBPO

KamelBPO sets up dedicated offshore teams in the Philippines for long-term roles that operate during client-defined hours. The model is structured around full-time staff, office-based support, and operational oversight, so processes can be standardized and measured. For physical therapy billing, this provides a staffed function that follows clinic procedures while KamelBPO manages workspace, supervision, and routine administration.

The site highlights staff retention measures and data security practices aligned with recognized standards, which are relevant for billing work that handles sensitive information. Clinics can specify the billing processors needed, outline tasks, and receive a team that reports daily, integrates with the existing tool stack, and uses clinic-provided templates for claims and follow-ups.

Key Highlights:

• Dedicated full-time teams operating on client schedules
• Office-based environment with management and support services
• Data security practices aligned with ISO standards mentioned on the site
• Process-driven setup that mirrors clinic instructions
• Scalable hiring based on defined role profiles
• Daily reporting and coordination with clinic staff

Services:

• Creation of role playbooks for physical therapy billing tasks
• Charge entry, claim submission, and basic coding data entry as instructed
• Eligibility checks, prior authorization coordination when applicable
• Payment posting and daily remittance logging
• Denial tracking, follow-ups, and simple appeals preparation
• Scheduling assistance and documentation housekeeping

Contact Information:

• Website: www.kamelbpo.com
• LinkedIn: www.linkedin.com/company/kamelbpo
• Address: Unit 2F1A BC7 Business Center 7 Philexcel Business Park M. Roxas Highway Clark Freeport Zone, Philippines
• Facebook: www.facebook.com/KamelBPO
• Instagram: www.instagram.com/kamelbpo
• Email: support@kamelbpo.com

5. MCVO Talent Outsourcing Services

MCVO Talent Outsourcing Services helps businesses set up full-time or part-time remote teams in the Philippines for tasks like accounting, administrative support, and medical billing. The company specializes in building offshore teams that handle specific operational functions while maintaining accuracy and consistency. Its healthcare-related services include medical billing support for clinics and small practices, which helps manage claims, payment posting, and general back-office coordination.

The company positions itself as a bridge between U.S.-based businesses and Filipino professionals who are trained in administrative and billing work. For physical therapy offices, this means having staff who manage billing cycles, data entry, and claim preparation while keeping workflows aligned with practice requirements. MCVO focuses on steady communication and role-specific onboarding to ensure that each staff member fits the client’s billing process.

Key Highlights:

• Offshore staffing for billing, accounting, and administrative roles
• Specialized medical billing and support services for small practices
• U.S.-Philippines management structure for cross-cultural operations
• Custom onboarding process with role-specific training
• Dedicated review system to monitor performance and satisfaction
• Long-term outsourcing model with scalable options

Services:

• Medical billing and accounts receivable processing
• Claim entry, submission, and error correction
• Payment posting and reconciliation of billing records
• Insurance eligibility verification and patient data updates
• Coordination with clinic staff for billing follow-ups
• Administrative support and documentation management

Contact Information:

• Website: www.mcvotalent.com
• LinkedIn: www.linkedin.com/company/mcvo-talent-outsourcing-services
• Address: Unit 411, Melbourne Residences, 11 Sen. Gil J. Puyat Ave, Makati City, 1235 Metro Manila 
• Phone Number: 847-452-6550
• Facebook: www.facebook.com/mcvotalentoutsourcingservices
• Twitter: x.com/mcvotalent
• Instagram: www.instagram.com/mcvotalentoutsourcingservices
• Email: info@mcvotalent.com

6. Avega

Avega is a healthcare administration company that manages benefit and claims processing for organizations and individuals across the Philippines. Its operations include healthcare benefit administration, utilization review, and fund management, helping members and companies handle medical claims, reimbursements, and network coordination. For physical therapy providers, Avega’s infrastructure supports claim filing, payment validation, and documentation processing between clinics, doctors, and insurance networks.

The company oversees end-to-end claim management-from pre-authorization and eligibility validation to reimbursement and post-service support. It also manages data reporting and fund utilization for corporate clients, offering visibility into claim trends and service use. Physical therapy clinics that work within Avega’s network can rely on its established coordination system to ensure faster claim handling and smoother reimbursement for approved services.

Key Highlights:

• Healthcare benefit and claim administration across multiple regions
• Coordination between clinics, hospitals, and insurers for faster claims
• Utilization review and reporting for corporate and institutional clients
• Support for physical therapy and rehabilitation claim processing
• Centralized system for eligibility validation and fund management
• Network management ensuring access to accredited providers

Services:

• Claim processing and payment validation for physical therapy treatments
• Eligibility and pre-authorization coordination for medical services
• Documentation and reimbursement assistance for members
• Benefit administration and utilization review for employers
• Data reporting and analytics for cost and benefit tracking
• Customer and provider support through regional service offices

Contact Information:

• Website: www.avega.com.ph
• Address: Rm. 601 6Flr. Metrobank Plaza Building, Osmeña Blvd., Cebu City, Philippines 6000 
• Phone Number: 09175661848

7. Hit Rate Solutions

Hit Rate Solutions offers healthcare BPO support with a service menu that includes physical therapy billing. The setup covers routine front and back office steps for claims, from gathering visit details to preparing submissions and following up for resolution. Workflows are documented against payer rules so claim files, notes, and benefits checks line up with what insurers expect.

Operations also include call handling and receptionist coverage that can tie into scheduling and patient queries. For physical therapy clinics, this helps connect front desk activity with billing steps, keeping eligibility checks, authorizations, and claim status updates in one loop. The focus is on steady processing, clear handoffs, and secure handling of health information.

Key Highlights:

• Physical therapy billing listed as a core healthcare BPO service
• Claims work tied to receptionist and call center support when needed
• Processes aligned to payer guidelines and clinic instructions
• Attention to information security and privacy requirements
• Documentation driven approach to reduce common claim issues
• Flexible scope that can include coding, transcription, and claims processing

Services:

• Eligibility checks, benefit confirmation, and basic authorization support
• Charge entry, claim preparation, and electronic submission
• Payment posting and reconciliation with clinic records
• Denial review and resubmission using provided documentation
• Answering services that coordinate with billing workflows
• Medical transcription and data processing that feed claim files

Contact Information:

• Website: hitratesolutions.com
• LinkedIn: www.linkedin.com/company/hit-rate-solutions
• Phone Number: (855) 231-3730
• Facebook: www.facebook.com/HitRateSolutions
• Twitter: x.com/hitratesolution

8. Outsourcey

Outsourcey builds offshore teams in the Philippines for industries such as healthcare, IT, and customer service. Its healthcare staffing arm provides support for administrative and billing functions, including physical therapy billing. The service structure is based on a build-operate-transfer model, where teams are recruited, trained, and managed locally while working directly with client systems and schedules. This setup helps healthcare providers handle billing workloads, claim submissions, and follow-ups without maintaining in-house staff.

The company’s offices in Manila operate alongside locations in the United States, Australia, Canada, and the United Kingdom, allowing round-the-clock coverage. For physical therapy practices, the offshore billing teams assist with insurance coordination, patient data processing, and documentation tasks. Each engagement is customized around client requirements, keeping processes compliant and maintaining consistent communication across time zones.

Key Highlights:

• Offshore healthcare billing and administrative staffing based in the Philippines
• Build-operate-transfer model for long-term scalability
• Support for physical therapy billing, claim preparation, and documentation
• Global presence with offices in the US, UK, Australia, and Canada
• Flexible structure for small and enterprise-level healthcare organizations
• Coordination between offshore teams and client-side billing systems

Services:

• Physical therapy billing and insurance claims processing
• Patient data entry and charge capture for therapy visits
• Verification of benefits and pre-authorization assistance
• Payment posting, reconciliation, and reporting support
• Denial review and claim correction based on client feedback
• Back-office coordination for scheduling and documentation tasks

Contact Information:

• Website: outsourcey.com
• LinkedIn: www.linkedin.com/company/outsourcey
• Address: Three Neo, 21st Floor, 3rd Avenue corner 30th Street, BGC, The Fort Taguig City, Metro Manila, Philippines 1634
• Phone Number: 1300 854 808                              
• Facebook: www.facebook.com/people/Outsourcey
• Twitter: x.com/Outsourcey
• Instagram: www.instagram.com/outsourcey
• Email: hello@outsourcey.local

Conclusion

The Philippines has become a consistent choice for outsourcing physical therapy billing due to its skilled healthcare workforce, strong English proficiency, and reliable compliance infrastructure. Companies such as Invensis, Practolytics, Hit Rate Solutions, MCVO Talent Outsourcing Services, Avega, and Outsourcey demonstrate how billing operations can be handled with precision and continuity across time zones. Each provides structured support - from coding and insurance verification to claim submission, denial management, and payment posting - tailored to the unique requirements of physical therapy practices.

Outsourcing to these providers allows clinics to maintain accurate billing cycles, reduce administrative strain, and keep revenue streams predictable while focusing on direct patient care. Whether a practice needs full revenue cycle management or targeted billing assistance, the Philippine BPO market offers dependable, process-driven teams equipped to handle the complexities of modern physical therapy billing.