Running a healthcare practice these days feels like walking a tightrope-patient care on one side, endless billing headaches on the other. Claims get denied for the tiniest reasons, payments drag on forever, and your team's buried under paperwork that nobody signed up for. That's where revenue cycle management, or RCM, steps in to smooth things out, handling everything from coding and claims to collections. And if you're eyeing outsourcing to lighten the load, Colombia's popping up as a smart pick. It's got this mix of sharp, bilingual talent, time zones that actually overlap with the U.S., and costs that won't break the bank. In 2026, the top companies offering these services are making waves by blending local know-how with tech-savvy setups, helping providers snag faster reimbursements and fewer errors. It's not about handing off the keys; it's about gaining a reliable partner that lets you focus on what matters most-taking care of folks.

1. NeoWork

We run our main staffing operations out of Colombia, pulling bilingual people into U.S.-based healthcare setups for revenue cycle work. Clinics and billing offices bring us in for extra AR follow-up reps, credentialing specialists, or full denial management groups - whatever the gap happens to be that month. Everyone works the same hours as the stateside staff, jumps into the existing PM software, and just gets on with it.

The way we handle things keeps the same faces on the accounts for a long stretch, which cuts down on the usual back-and-forth of training someone new every few months. Providers tell us the claims move quicker and the phones stop ringing as much about old balances, so the in-house folks can actually breathe and see patients instead of chasing paperwork all day.

Key Highlights:

• Staffing pulled from Colombia with full U.S. time-zone overlap
• Bilingual staff fluent in healthcare terminology and tools
• Flexible scaling from single seats to whole departments
• 91% annualized teammate retention rate and 3.2% candidate selectivity rate
• Operations stay HIPAA-compliant out of the box

Services:

• Accounts receivable follow-up and denial management
• Provider credentialing and enrollment support
• Medical billing and claims submission
• Patient financial services and collections

Contact Information

• Website: www.neowork.com
• LinkedIn: www.linkedin.com/company/neoworkteam
• Facebook: www.facebook.com/neoworkteam
• Instagram: www.instagram.com/neoworkteam

2. PwC

PwC runs managed revenue cycle services that cover everything from patient access and financial clearance to coding and collections for hospitals and physician groups. Operations in Colombia support these functions through nearshore delivery centers, letting U.S. providers hand off specific pieces or entire workflows while keeping oversight in-house. Staff there handle day-to-day insurance follow-ups and self-pay chasing inside the client's own systems.

The setup leans on tools like SMART for coding quality checks and cloud-based updates that fit into existing EHR environments. Providers use the arrangement for surge support during busy periods or longer-term outsourcing of back-office tasks. It keeps things flexible - some places shift only denials work while others move whole departments south of the border.

Key Highlights:

• Nearshore centers in Colombia for revenue cycle delivery
• Managed services rated in KLAS for extended business office
• SMART coding quality system with cloud options
• Mix of partial and full-function outsourcing

Services:

• Patient access and financial clearance
• Medical coding and insurance billing
• Claims follow-up and denial management
• Self-pay collections

Contact Information:

• Website: www.pwc.com 
• Phone: (601) 743 1111
• Address: Ac 100 #11A-35, Chapinero, Bogotá
• LinkedIn: www.linkedin.com/company/pwc-colombia
• Facebook: www.facebook.com/pwccolombia
• Twitter: www.instagram.com/pwc_colombia

3. Auxis

Auxis operates delivery centers in Colombia, including spots in Barranquilla, Bogotá, and Medellín, as part of a broader setup in Latin America focused on business operations. The company handles revenue cycle tasks for healthcare setups, drawing on local talent pools that rank high for skills and cost factors in the region. Operations lean into nearshore advantages, like easier time zone matches and cultural fits, to support ongoing processes without major disruptions.

Case studies from Auxis touch on automating insurance checks and prior approvals for medical suppliers, plus expanding support desks for equipment firms and setting up cloud environments for home care providers. These examples show how the company integrates into existing workflows, blending tech like AWS with everyday compliance needs. It's all about keeping things running smoothly, from verification steps to data handling, in a way that aligns with healthcare routines.

Key Highlights:

• Delivery centers located in Barranquilla, Bogotá, and Medellín
• Emphasis on nearshore model for time zone and cultural alignment
• Case studies cover RCM automation, support team expansion, and cloud setups
• Focus on HIPAA compliance and security in service delivery

Services:

• Revenue cycle management support
• Insurance verification and prior authorization
• Healthcare service desk operations
• AWS cloud implementation for providers

Contact Information:

• Website: www.auxis.com
• Phone: 954-236-4000
• Address: Bogotá, Carrera 12a #78-40, 3rd Floor, Office #306
• LinkedIn: www.linkedin.com/company/auxis
• Facebook: www.facebook.com/AuxisConsulting
• Twitter: x.com/Auxis

4. Connext Global

Connext Global builds dedicated teams for revenue cycle tasks, fitting them into a provider's current systems and specialties. The setup covers stages from insurance checks to payment follow-ups, with staff trained in healthcare specifics to handle claims and denials. Offshore elements come into play to manage back-end work, aiming for quicker cash flow while keeping front-line focus intact.

Professionals at Connext work on everything from eligibility verification to AR tracking and financial reports, often within tools already in use. Security features include HIPAA training and real-time checks, making sure data stays protected during the process. It's a hands-off approach for the provider side, where the team slots in quietly to cover billing and collections without pulling resources elsewhere.

Key Highlights:

• Dedicated teams integrated into existing workflows
• Offshore staffing for back-end RCM tasks
• HIPAA-trained staff with secure access
• Coverage from intake to payment posting

Services:

• Insurance verification
• Claims submission and denial management
• Payment posting and reconciliation
• AR follow-up and financial reporting

Contact Information:

• Website: www.connextglobal.com
• Phone: +1 (808) 468-6733
• Email: infosec@connextglobal.com
• Address: Edificio Villorio Building Calle 66 # 11 – 50, Floor 7, Chapinero, Bogotá 110211
• LinkedIn: www.linkedin.com/company/connextglobalsolutions
• Twitter: x.com/connextph
• Instagram: www.instagram.com/connextglobalsolutions

5. Vinali Group

Vinali Group offers virtual services that connect patients to consultations remotely, alongside handling billing details like eligibility checks and dispute resolutions. The company supports roles such as AR and billing specialists, which fit into revenue workflows for practices dealing with diverse patient groups. Bilingual capabilities in English and Spanish help with communication, especially for U.S. audiences with Hispanic ties.

Telemedicine platforms from Vinali allow for virtual check-ins, reducing the need for in-person setups, while billing teams manage payments and records to keep things accurate. Coordination roles, like case managers or intake specialists, round out the support, ensuring follow-through on care plans without extra travel. It's geared toward making access simpler, from initial contacts to final statements.

Key Highlights:

• Bilingual support in English and Spanish
• Virtual platforms for remote consultations
• Roles including AR/billing specialists and case managers
• Focus on patient eligibility and payment management

Services:

• Medical billing and revenue management
• Telemedicine for consultations
• Patient eligibility verification
• Billing dispute resolution

Contact Information:

• Website: vinaligroup.com
• Phone: 4075533398
• Address: Bogotá, Cll 99 # 10-19 Colombia
• LinkedIn: www.linkedin.com/company/vinaligroup
• Facebook: www.facebook.com/VinaliGroup
• Instagram: www.instagram.com/vinaligroupoutsourcing

6. Omega Healthcare

Omega Healthcare runs operations in Bogotá, Colombia, where it handles parts of revenue cycle work alongside global efforts to streamline front and back office tasks. The company provides modular or full setups for RCM, using tech to automate workflows and align financial goals with clinical ones. Recent nods include recognition for people practices and AI innovations in the field.

Presentations and awards highlight Omega's take on using AI for revenue processes, like at industry events, and scores from reports on ambulatory services. Client notes point to long-term partnerships, with resources and analytics aiding consistency over years. The approach covers optimization from claims to collections, delivered through managed services that fit various provider sizes.

Key Highlights:

• Operations in Bogotá with focus on talent and inclusive practices
• Modular and end-to-end RCM delivery models
• AI integration for revenue cycle tasks
• Recognition in KLAS reports and UiPath awards

Services:

• Revenue cycle optimization
• Administrative workflow management
• Care coordination support
• Clinical research assistance

Contact Information:

• Website: www.omegahms.com
• Address: Ac 26 #92-32 Bogotá DC, Colombia, 4th floor, G2 Building
• LinkedIn: www.linkedin.com/company/omega-healthcare-management-services
• Facebook: www.facebook.com/OmegaHMSOfficial
• Twitter: x.com/Omega_HMS
• Instagram: www.instagram.com/omegahms

7. SuperStaff

Operations in Medellín handle nearshoring for various administrative tasks, including those tied to revenue cycles in healthcare settings. Patient coordinators there manage appointments and insurance details, while specialists oversee invoice handling and payment reconciliations. The setup fits into broader support for claims and records, using local facilities to keep things aligned with client schedules.

Street 7D serves as the base, where roles extend to communication follow-ups and vendor interactions that touch on cash flow monitoring. Bilingual agents step in for patient-facing elements, blending everyday coordination with back-end processing to cover disputes and reports. It's a straightforward extension for practices juggling multiple demands.

Key Highlights:

• Nearshoring base in Medellín for administrative roles
• HIPAA-compliant handling for healthcare tasks
• Bilingual agents for communication and support
• Integration with client systems for seamless workflows

Services:

• Patient care coordination including scheduling and verification
• Accounts payable and receivable management
• Insurance claims processing
• Medical record handling and follow-ups

Contact Information:

• Website: www.superstaff.com
• Phone: 415-651-7494
• Email: info@superstaff.com
• Address: Street 7D #43A-40, Offices: 7-11, Medellin
• LinkedIn: www.linkedin.com/company/superstaffoutsourcing
• Facebook: www.facebook.com/SuperStaffOutsourcing

8. Connect2BPO

Barranquilla offices support back-office functions, with specialists focusing on payroll and finance aspects that feed into revenue tracking. Data entry and accounting roles there ensure details like payments and compliance get processed without hitches. The arrangement uses Employer of Record setups to manage staffing needs directly.

Customer service elements come through bilingual channels, covering inbound queries and omnichannel responses that often link to billing clarifications. Minimum group sizes shape the engagements, allowing for dedicated handling of HR and admin tasks alongside financial reconciliations. Facilities include equipped spaces for ongoing operations.

Key Highlights:

• Offices in Barranquilla for back-office support
• Bilingual customer service via multiple channels
• Employer of Record for staffing compliance
• Focus on payroll and finance accuracy

Services:

• Medical coding and billing
• Claims processing
• Data entry for patient records
• Payroll management

Contact Information:

• Website: connect2bpo.com
• Phone:+573042079575
• Email: info@connect2bpo.com
• Address: Cra 77 #59-35 Office 1403. Barranquilla, Colombia
• LinkedIn: www.linkedin.com/company/connect2bpo
• Facebook: www.facebook.com/C2BPO
• Instagram: www.instagram.com/c2bpo

9. Horatio

Bogotá facilities provide nearshore support for customer interactions and back-office duties in healthcare contexts. Agents there tackle appointment setups and claims reviews, integrating with tools like EHR systems for smoother data flow. The floors dedicated to operations house teams trained in sensitive handling.

Quality checks and compliance monitoring round out the daily work, with Spanish-English fluency aiding member outreach and record updates. Engagements scale for surges in volume, drawing on local time zones to match U.S. paces. It's about embedding into existing setups without much friction.

Key Highlights:

• Bogotá location on Av. Boyacá for nearshore teams
• Integration with CRM and EHR platforms
• Training in HIPAA and PHI protocols
• Scalable support for enrollment and surges

Services:

• Patient and member support including scheduling
• Claims processing and eligibility verification
• Revenue cycle management assistance
• Medical records and documentation management

Contact Information:

• Website: www.hirehoratio.com
• Address: Centro Empresarial Colina, Av. Boyacá #152-60, 7th & 8th Floors, Bogotá, Colombia
• LinkedIn: www.linkedin.com/company/hire-horatio
• Facebook: www.facebook.com/hirehoratiocx
• Twitter: x.com/hire_horatio
• Instagram: www.instagram.com/hirehoratio

10. Solsync

Medellín serves as the main hub where Solsync handles recruitment and ongoing support for remote roles tied to healthcare operations. Staff there take on tasks like invoicing, collections, and data entry that feed into revenue workflows. The process starts with client meetings to pin down needs, then moves through candidate checks and introductions until everyone settles in.

Virtual assistants and billing specialists slot into existing setups, handling everything from patient statements to follow-up calls. Training happens locally, with supervisors keeping an eye on day-to-day performance. It's a fairly straightforward way to add extra hands without building everything from scratch.

Key Highlights:

• Base in Medellín for recruitment and management
• Focus on health, insurance, and logistics roles
• Bilingual staff for English-Spanish communication
• Structured hiring from initial meeting to onboarding

Services:

• Accounting and collections
• Invoicing and billing
• Data entry for healthcare records
• Virtual assistant support

Contact Information:

• Website: solsync.co
• Phone: +57 300 6199936
• Email: info@solsync.co
• Address: Cra. 51 #49-31, Villa Paula, Itagüi Colombia
• LinkedIn: www.linkedin.com/company/solsyncco
• Instagram: www.instagram.com/solsync.co

11. Nearbridge

Nearbridge sources professionals from Colombia who join U.S.-based healthcare operations directly, working inside client systems rather than running separate processes. Coders and billing specialists integrate with tools like Epic or AthenaHealth, handling charge entry and claim submissions under the provider's direction. Contracts stay under U.S. law while the work happens nearshore.

Denial management and prior authorization roles fill common gaps, with each person trained on HIPAA rules before starting. The setup includes an automation lead on every engagement to cut down repetitive steps. Replacements happen at no extra cost if someone leaves early on.

Key Highlights:

• Staff augmentation model with direct integration
• Professionals trained on major EHR platforms
• U.S. legal contracts for Colombia-based work
• Built-in automation support per engagement

Services:

• Medical billing and coding
• Revenue cycle management tasks
• Prior authorization and denial handling
• Insurance verification and patient support

Contact Information:

• Website: nearbridgeglobal.com
• Phone: +1 (305) 602-4418
• Email: clientsolutions@nearbridgeglobal.com
• Address: 100 SE 2nd Street Suite 200, Miami, FL, 33131 Piso 38

12. ContactPoint 360

Facilities in Colombia form part of a wider network that handles back-office and customer-facing tasks, including collections and payment processing for healthcare clients. Agents there manage inbound queries about claims status or balances, often blending voice with chat channels. The campus setup supports round-the-clock coverage when needed.

Quality monitoring and compliance checks run continuously, with HIPAA training baked into onboarding. Workflows mix human handling with speech-to-text tools to speed up documentation and reduce errors on repetitive calls. It's one piece of a hybrid model that pulls from several locations.

Key Highlights:

• Campus in Colombia for multilingual support
• Collections management and payment processing
• Integration of AI tools for handle-time reduction
• HIPAA-compliant workflows across channels

Services:

• Collections management
• Claims status and patient billing inquiries
• Back-office data processing
• Customer care via phone, chat, and email

Contact Information:

• Website: contactpoint360.com
• Email: sales@contactpoint360.com
• Address: Porto 100 Building Av. Cra. 45 #97-50 6th Floor, Bogotá, Colombia
• LinkedIn: www.linkedin.com/company/contact-point-360
• Facebook: www.facebook.com/ContactPoint360Company
• Twitter: x.com/CPoint360

13. Solvo Global

Solvo Global recruits and places nearshore staff from Colombia into roles that support revenue-related functions for U.S. companies. Workers handle reconciliations, data entry, and payment follow-ups while using the client's own software stack. The company covers hiring, payroll, and basic training so the provider deals only with daily direction.

Positions range from accounting clerks to collections agents, with onboarding tailored to each opening. AI tools sometimes layer in for things like appointment reminders or payment lookups, depending on the setup. Flexibility stands out - no long contracts lock anyone in.

Key Highlights:

• Nearshore recruitment focused on Latin America
• Covers hiring, training, and payroll
• Roles in accounting and collections common
• Optional AI tools for routine tasks

Services:

• Accounts payable and receivable processing
• Collections and payment follow-ups
• Data entry and reconciliations
• Back-office administrative support

Contact Information:

• Website: solvoglobal.com
• Phone: +1 (833) 413-1546
• Email: sales@solvoglobal.com
• Address: 1475 S. Price Rd., Chandler, AZ 85286
• LinkedIn: www.linkedin.com/company/solvo-global
• Facebook: www.facebook.com/hiresolvohr
• Twitter: x.com/globalsolvo
• Instagram: www.instagram.com/solvo_global

Conclusion

Colombia’s RCM scene has quietly turned into one of the most practical nearshore options out there. You get people who actually overlap with U.S. hours, speak the language fluently (both English and the medical jargon), and cost a fraction of what the same role runs stateside-without the headache of twelve-hour time differences or constant translation hiccups. Throw in the fact that most operations already run HIPAA-ready setups and you can see why practices and billing companies keep adding seats down there.

At the end of the day it’s less about chasing the lowest rate and more about finding a place where the work just gets done reliably, claims move faster, denials drop, and your in-house staff stop drowning in paperwork. For a lot of providers that sweet spot right now sits somewhere between Bogotá and Medellín. If cash flow and sanity both matter, it’s worth a serious look.

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