When you first looked into sales outsourcing, you could figure places like India or the Philippines would dominate the scene. But Colombia? It's quietly become a hotspot for this stuff, with its mix of skilled bilingual folks and solid infrastructure making it a smart pick for companies eyeing Latin America. There are talking firms that handle everything from lead gen to customer support, often at a fraction of the cost back home. Stick around as we dive into some top players and why they're worth a second glance.

1. NeoWork

NeoWork operates in Colombia, focusing on contact center outsourcing and sales support for businesses looking to scale efficiently. We manage customer interactions across multiple channels, like phone, email, and chat, for industries such as tech, healthcare, and e-commerce. Our teams are built to fit into a client’s existing processes, handling tasks like lead generation, ticket resolution, and customer service without requiring major workflow changes.

In addition to our contact center work, our company provides virtual assistants, technical staff, sales outsourcing, and AI-related support roles. We prioritize flexibility, allowing companies to adjust team sizes based on demand while keeping operations straightforward. Our goal is to integrate seamlessly with client systems, ensuring businesses can expand their sales and support capabilities without added complexity.

Key Highlights:

• Contact center outsourcing in Colombia
• Flexible team scaling for various industries
• Operations aligned with US time zones
• Integration with client tools and systems
• Support for both front-line and back-office tasks

Services:

• Contact center operations
• Virtual assistant services
• Technical role staffing
• AI-related support
• Multi-channel customer service management

Contacts:

• Website: www.neowork.com
• Facebook: www.facebook.com/neoworkteam
• LinkedIn: www.linkedin.com/company/neoworkteam
• Instagram: www.instagram.com/neoworkteam

2. Accelerant Sales Group

Accelerant Sales Group (ASG) focuses on sales outsourcing in Colombia, particularly for technology-driven businesses. They provide field and inside sales teams that act as an extension of a client’s operations, handling tasks like lead qualification, appointment scheduling, and full sales process management. Their approach is tailored to align with a client’s brand and goals, aiming to expand market reach in Colombia’s dynamic business environment.

ASG also emphasizes strategic sales operations, using analytics and real-time CRM reporting to track pipelines and optimize performance. They work to simplify the complexities of building a sales team, offering experienced professionals who manage everything from demonstrations to closing deals. Their focus is on helping clients grow revenue without the hassle of managing in-house sales staff.

Key Highlights:

• Specialization in technology sales outsourcing
• Tailored sales strategies for the Colombian market
• Use of analytics for pipeline management
• Support for both field and inside sales
• Focus on seamless integration with client operations

Services:

• Field sales outsourcing
• Dedicated inside sales
• Pipeline generation and management
• Sales operations transformation
• CRM and analytics reporting

Contacts:

• Website: accelerantsales.com
• E-mail: info@accelerantsales.com
• LinkedIn: www.linkedin.com/groups/Accelerant-Sales-Group-64532
• Twitter: x.com/AccelerantSales
• Facebook: www.facebook.com/accelerantsales
• Phone: 973-331-0600

3. Booth & Partners

Booth & Partners runs outsourcing operations in Colombia, offering full-time remote teams for sales and administrative tasks. They work with businesses to build dedicated teams that integrate into existing workflows, supporting roles like sales representatives and back-office staff. Their aim is to help companies scale responsibly by providing access to Colombia’s bilingual talent pool and business-friendly environment.

Their services extend to managed solutions, where they handle recruitment, HR, payroll, and performance management. Booth & Partners focuses on long-term partnerships, customizing their offerings to meet specific client needs. They strive to create teams that align with a company’s culture and goals, making outsourcing feel like an extension of in-house operations.

Key Highlights:

• Full-time remote teams in Colombia
• Focus on sales and administrative support
• Managed services for HR and payroll
• Emphasis on long-term client partnerships
• Access to bilingual professionals

Services:

• Sales team outsourcing
• Administrative support
• Managed HR and payroll solutions
• Tailored outsourcing for specific roles
• Recruitment and performance management

Contacts:

• Website: boothandpartners.com
• Instagram: www.instagram.com/insidebooth
• LinkedIn: www.linkedin.com/company/booth-&-partners
• Facebook: www.facebook.com/boothandpartners

4. Connect2BPO

Connect2BPO, based in Barranquilla, Colombia, provides sales outsourcing and business process solutions since 2016. They focus on helping companies grow by managing sales tasks like lead generation, telemarketing, and appointment setting. Their teams work to move prospects through the sales pipeline, aiming to boost revenue while allowing clients to concentrate on their core business activities.

Beyond sales, Connect2BPO offers back-office support, digital marketing, and payroll services. They use an Employer of Record model to handle recruitment, compliance, and onboarding, simplifying the process for businesses. Their goal is to provide efficient, scalable solutions that leverage Colombia’s talent to meet client needs across various industries.

Key Highlights:

• Focus on sales and lead generation
• Employer of Record model for compliance
• Support for multiple business functions
• Customized solutions for client needs

Services:

• Sales outsourcing
• Lead generation and telemarketing
• Back-office support
• Digital marketing services
• Payroll and HR management

Contacts:

• Website: connect2bpo.com
• E-mail: info@connect2bpo.com
• Instagram: www.instagram.com/c2bpo
• LinkedIn: www.linkedin.com/company/connect2bpo
• Facebook: www.facebook.com/C2BPO
• Address: Calle 77 #59-35 Office 1403. Barranquilla, Colombia
• Phone: +57 3042079575

5. Emapta

Emapta works in Colombia to provide sales outsourcing and talent solutions for businesses aiming to scale. They source professionals for roles like account executives, lead generation specialists, and customer success managers, integrating them directly into client operations. Their focus is on giving clients control over their teams while handling recruitment, training, and administrative tasks.

Their approach emphasizes transparency, with no salary markups or hidden fees, and flexibility to scale teams up or down as needed. Emapta aims to build dedicated teams that align with a client’s culture and processes, leveraging Colombia’s bilingual workforce to support sales and other business functions effectively.

Key Highlights:

• Transparent pricing with no salary markups
• Flexible team scaling for sales roles
• Focus on bilingual talent in Colombia
• Direct client control over team operations
• Recruitment and training support

Services:

• Sales team outsourcing
• Lead generation specialists
• Customer success management
• Administrative and virtual assistant roles
• Recruitment and HR support

Contacts:

• Website: emapta.com
• E-mail: info@emapta.com
• Phone: +57 601 786 8748

6. Sales Rain

Sales Rain provides outsourcing services in Colombia, focusing on sales, customer support, and IT solutions. They offer teams for lead generation, outbound calling, and sales roles, taking advantage of Colombia’s bilingual workforce and time zone alignment with the US. Their goal is to help businesses scale by providing tailored solutions that fit specific operational needs.

In addition to sales outsourcing, Sales Rain supports office leasing, payroll, and HR administration. They aim to create a seamless outsourcing experience, handling the logistics of staffing and infrastructure so clients can focus on growth. Their services are designed to adapt to both startups and larger enterprises in Colombia’s growing outsourcing market.

Key Highlights:

• Sales and customer support outsourcing
• Time zone alignment with US markets
• Support for startups and enterprises
• Bilingual talent for sales roles
• Comprehensive outsourcing solutions

Services:

• Sales and lead generation
• Customer support outsourcing
• IT and software development
• Office and seat leasing
• Payroll and HR administration

Contacts:

• Website: salesrain.com
• E-mail: info@salesrain.com
• Instagram: www.instagram.com/salesraininc
• LinkedIn: www.linkedin.com/company/2758323
• Twitter: x.com/salesraininc
• Facebook: www.facebook.com/salesraininc
• Phone: +63 917 311 7246

7. Solvo Global

Solvo Global, based in Medellín, Colombia, focuses on providing remote talent solutions for businesses looking to expand their teams. They handle the entire process of finding, screening, and onboarding professionals for roles like sales, customer service, and back-office tasks. Their goal is to let companies focus on their main operations by taking care of recruitment and training, ensuring the remote staff fit seamlessly into the client’s existing team. They work across industries like legal, logistics, and IT, aiming to make hiring straightforward and efficient.

Their approach emphasizes using AI-powered tools to streamline processes like data entry and customer service tasks. Solvo Global aims to help businesses scale their operations by providing flexible, remote workers who can adapt to changing needs. They prioritize matching skilled professionals to specific job requirements, which allows clients to maintain their standards without getting bogged down in hiring logistics. The company operates with a focus on nearshore solutions, leveraging Colombia’s talent pool to support North American and other international clients.

Key Highlights:

• Operate primarily out of Medellín, with additional offices in Latin America.
• Use AI tools to improve efficiency in tasks like appointments and payments.
• Focus on nearshore recruitment for seamless integration with client teams.

Services:

• Sales support for remote sales operations.
• Customer service with remote professionals.
• Back-office functions like data entry and accounting.
• Marketing support with remote professionals.

Contacts:

• Website: solvoglobal.com
• E-mail: sales@solvoglobal.com
• Instagram: www.instagram.com/solvo_global
• Facebook: www.facebook.com/hiresolvohr
• LinkedIn: www.linkedin.com/company/solvo-global
• Twitter: x.com/globalsolvo
• Address: 1475 S. Price Rd., Chandler, AZ 85286
• Phone: +1 (833) 413-1546

8. SuperStaff

SuperStaff operates out of Medellín, Colombia, offering sales outsourcing and other support services to businesses in the US and Europe. They provide bilingual teams skilled in English and Spanish, focusing on tasks like lead generation and customer support. Their goal is to create scalable, flexible teams that align with client needs, whether that’s fully outsourcing operations or supplementing existing staff. They work in industries like healthcare, e-commerce, and logistics, aiming to build long-term partnerships.

Their process involves setting clear goals with clients, finding talent, and providing ongoing performance monitoring to ensure quality. SuperStaff leverages Colombia’s strong infrastructure, like reliable internet and modern offices, to support their operations. They focus on tailoring solutions to fit the specific challenges of each client’s industry, helping businesses manage resources efficiently while maintaining high service standards.

Key Highlights:

• Based in Medellín with a focus on nearshore outsourcing.
• Serve industries like healthcare, e-commerce, and legal.
• Prioritize bilingual support in English and Spanish.
• Emphasize training and quality assurance for consistent service.

Services:

• Sales and lead generation for client outreach.
• Bilingual customer and technical support.
• Back-office tasks like document processing.
• Flexible, scalable team solutions for various industries.

Contacts:

• Website: www.superstaff.com
• E-mail: info@superstaff.com
• LinkedIn: www.linkedin.com/company/superstaffoutsourcing
• Facebook: www.facebook.com/SuperStaffOutsourcing
• Address: Street 7D #43A-40. Offices: 7-11, Medellin
• Phone: 415-651-7494

9. TDCX

TDCX runs a sales outsourcing operation from its Bogotá location, aiming to support businesses with customer experience and sales needs. They take on the complexities of building and managing multilingual teams, allowing clients to focus on their broader goals. Their work spans industries like technology, retail, and education, with a focus on delivering high-touch support. The Bogotá hub connects to markets in the US and Latin America, making it a strategic base for their operations.

The company integrates human expertise with technology to handle tasks like sales, technical support, and content moderation. TDCX emphasizes creating a work culture that supports career growth for their staff, which they believe improves service quality for clients. They aim to provide flexible solutions that adapt to the specific needs of businesses, particularly those looking to grow in competitive markets. Their approach is about simplifying processes for clients while maintaining a focus on operational efficiency.

Key Highlights:

• Bogotá campus serves as their Latin American operations hub.
• Work with industries like fintech, education, and luxury retail.
• Emphasize a culture of agility and career development for staff.
• Provide multilingual support for diverse client needs.

Services:

• Sales outsourcing to drive client revenue.
• Customer experience support across multiple channels.
• Technical support for client products and services.
• Content moderation and security for online platforms.

Contacts:

• Website: www.tdcx.com
• LinkedIn: www.linkedin.com/company/tdcxgroup
• Facebook: www.facebook.com/tdcxgroup
• Twitter: x.com/tdcxgroup
• Instagram: www.instagram.com/tdcxgroup
• Address: Calle 26 # 92-32 (Gold 9- Piso 4) Centro Empresarial Connecta Bogotá, Colombia
• Phone: +57 601 743 3303

Conclusion

Colombia’s rise as a hub for sales outsourcing makes sense when you look at the bigger picture. It’s not just about saving a few bucks - though that’s a real perk - but the combination of skilled, bilingual workers, a time zone that plays nice with North America, and a business-friendly vibe that keeps things moving. The companies we’ve covered, from those handling lead generation to full-on sales teams, show how diverse the options are here. They’re all tapping into Colombia’s talent pool to help businesses grow without the headache of building everything in-house.

What stands out is how these firms focus on fitting into a client’s existing setup, whether it’s scaling a sales team or streamlining customer support. For anyone thinking about outsourcing, Colombia offers a practical choice - a place where you can find professionals who get the job done while keeping things flexible and straightforward. It’s worth digging into what these companies offer to see how they might line up with your goals.