The Philippines has become a go-to spot for companies looking to outsource tech support, thanks to its skilled workforce and cost-effective solutions. Businesses across the globe are tapping into Filipino expertise for everything from IT management to customer service. This article dives into top companies offering these services, giving you a clear look at what they bring to the table. Each has its own way of helping clients streamline operations while keeping things affordable, all from the Philippines.

1. NeoWork

We at NeoWork provide staffing and operational support from the Philippines, helping clients in industries like tech and healthcare scale their teams. We focus on delivering tailored solutions, from individual virtual assistants to entire departments, ensuring our Filipino staff integrate seamlessly with client operations. With a 91% teammate retention rate and a 3.2% candidate selectivity rate, we prioritize long-term, high-quality team building.

We handle recruitment, training, and HR tasks in the Philippines, allowing clients to manage their teams directly while we take care of the operational side. Our flexible approach supports 24/7 operations, and we work with tools like Salesforce and Zendesk to ensure smooth collaboration for businesses worldwide.

Key Highlights:

• Offers flexible staffing from single contributors to full teams.
• Operates 24/7 to support global client schedules.
• Maintains a 91% teammate retention rate and 3.2% candidate selectivity rate.
• Integrates with client tools for seamless operations.

Services:

• IT and development support, including software engineering.
• Customer experience and support services.
• Virtual assistant services for administrative tasks.
• AI training for data labeling and model optimization.
• Creative services like graphic design and animation.
• Workforce management and quality assurance.

Contact and Social Media Information:

• Website: www.neowork.com
• Facebook: www.facebook.com/neoworkteam
• LinkedIn: www.linkedin.com/company/neoworkteam
• Instagram: www.instagram.com/neoworkteam

2. TechSupport.Ph

TechSupport.Ph has been delivering IT and web development services from the Philippines, catering to industries like education and government. Their team handles everything from full IT system management to website creation, offering clear pricing and dependable support for clients looking to outsource to the Philippines.

They focus on keeping projects running smoothly with consistent staffing and round-the-clock assistance, making sure businesses can rely on their Philippine-based teams. Their nationwide presence in the Philippines allows them to provide localized expertise while supporting global clients with scalable solutions.

Key Highlights:

• Provides transparent, fixed-cost pricing models.
• Offers 24/7 support with clear service agreements.
• Ensures project continuity through stable staffing.

Services:

• IT outsourcing for complete technology infrastructure management.
• System architecture and consulting.
• Network and server management.
• Technical helpdesk support.
• On-site maintenance support.
• Web development, including template design and CMS development.
• eCommerce system development.
• Website maintenance with unlimited updates and backups.

Contact and Social Media Information:

• Website: techsupport.ph
• E-mail: info@techsupport.ph
• Address: 2A24, Cityland EDSA Corner Sultan St., Mandaluyong City, 1550
• Phone: +63 2 8 564 6779

3. Digital Minds BPO

Digital Minds BPO, provides outsourcing services from the Philippines, helping companies manage tasks like customer support and data entry. They work with clients ranging from startups to large enterprises, offering customized solutions to fit specific business needs, all delivered by their Filipino teams.

Their approach involves recruiting and training talent in the Philippines to match client requirements, ensuring seamless integration into business operations. From administrative support to creative services, they enable companies to offload non-core tasks while tapping into the Philippines’ skilled workforce.

Key Highlights:

• Recruits and trains professionals to meet client-specific needs.
• Offers a broad range of services beyond technical support.
• Manages operations in the Philippines to maintain quality.

Services:

• Back-office support for administrative tasks.
• Creative services, including design, writing, and videography.
• Bookkeeping and accounting services.
• Data entry with emphasis on accuracy.
• Customer support call center services.
• Technical support for complex issue resolution.
• Outbound and inbound call center services.
• Telemarketing for sales and client engagement.

Contact and Social Media Information:

• Website: digitalmindsbpo.com
• Facebook: www.facebook.com/DigitalMindsBPO
• Twitter: x.com/DigitalMindsBPO
• LinkedIn: www.linkedin.com/company/digital-minds-bpo-services-inc.
• Address: DIGITAL MINDS BPO SERVICES INC. 3F Greenwood Magsaysay Building, Magsaysay Avenue, Naga City, Philippines
• Phone: +61 272 090 955

4. Unity Communications

Unity Communications has offered outsourcing solutions from the Philippines, serving sectors like healthcare and e-commerce with a mix of automation and human expertise. Their Philippine-based teams help clients optimize workflows by handling tasks like IT support and data management, allowing businesses to focus on their core goals.

They integrate with client systems, providing scalable support that feels like an extension of the company, all from their operations in the Philippines. By combining AI tools with skilled Filipino professionals, they aim to deliver efficient, practical solutions tailored to each client’s needs.

Key Highlights:

• Serves multiple industries with customized outsourcing.
• Offers transparent pricing starting at $8 per hour for some services.
• Recognized as a Great Place to Work for employee support.

Services:

• Business process outsourcing for non-core tasks.
• Contact center services with omnichannel support.
• E-commerce customer service outsourcing.
• Data entry for accurate record-keeping.
• IT support outsourcing for network and system management.
• Technical support with 24/7 availability and AI integration.
• Virtual medical assistant services for healthcare workflows.
• Employer of Record (EOR) services for payroll and compliance.

Contact and Social Media Information:

• Website: unity-connect.com
• E-mail: sales@unity-connect.com
• Facebook: www.facebook.com/UnityCommunicationsBPO
• Twitter: x.com/unityconnectBPO
• LinkedIn: www.linkedin.com/company/unity-communications
• Instagram: www.instagram.com/unitycommunicationsbpo
• Address: Harton Corporate Center 7th Floor, Block 2, Lot 5, Aseana City, Parañaque City 1700

5. MicroSourcing

MicroSourcing focuses on building dedicated offshore teams in the Philippines for clients across industries like healthcare and hospitality. Since 2006, they’ve been helping companies set up full-time staff to handle tasks like technical support and data management, allowing clients to maintain control over their operations while leveraging Filipino talent.

Their approach includes managing recruitment, onboarding, and ongoing HR support, ensuring teams integrate smoothly with client systems. With a focus on transparency, they provide clear pricing and flexible work arrangements, including options for remote or in-office setups in the Philippines.

Key Highlights:

• Operating since 2006 with a managed services model.
• Offers transparent pricing with no hidden costs.
• Provides flexible in-office and remote work options.
• Ensures compliance with industry standards like ISO 27001.

Services:

• Technical support for IT and system management.
• Customer service outsourcing.
• Data management and entry.
• Accounting and finance support.
• HR services and payroll management.
• Creative services like graphic design and content creation.
• Health information management.
• Sales support and quality assurance.

Contact and Social Media Information:

• Website: www.microsourcing.com
• Facebook: www.facebook.com/MicroSourcing
• LinkedIn: www.linkedin.com/company/microsourcing
• Instagram: www.instagram.com/microsourcing
• Address:  4th Avenue cnr 27th Street, Bonifacio Global City, Taguig, Metro Manila, Philippines
• Phone: 63234371000

6. optiBPO

optiBPO helps clients set up and manage dedicated outsourcing teams in the Philippines, offering services like IT support and customer service. They work closely with companies to plan and transition operations, ensuring teams act as an extension of the client’s onshore staff while operating from the Philippines.

Their process emphasizes starting small to minimize risk, with a focus on clear communication and tailored solutions. They handle recruitment, HR, and IT infrastructure in the Philippines, allowing clients to focus on directing their teams while keeping costs straightforward and manageable.

Key Highlights:

• Focuses on seamless integration with client teams.
• Offers a start-small approach to reduce outsourcing risks.
• Provides transparent pricing invoiced in the client’s currency.
• Manages recruitment and operational support in the Philippines.

Services:

• Technology operations support, including IT helpdesk.
• Customer service outsourcing.
• Accounting and accounts payable/receivable management.
• Marketing support, including content creation and social media.
• Lead generation and data mining.
• Sales process support, including CRM updates.
• Logistics and purchasing management.
• Administrative support for HR and contracts.

Contact and Social Media Information:

• Website: optibpo.com
• Twitter: x.com/optibpo
• LinkedIn: www.linkedin.com/company/optibpo
• Address: 1 Margaret St. Sydney NSW 2000 Australia
• Phone: +61 0272 279 086 

7. Select VoiceCom

Select VoiceCom provides call center and back-office outsourcing services from the Philippines, catering to industries like telecommunications and retail. Their Filipino teams handle tasks ranging from technical support to lead generation, aiming to help clients improve efficiency and focus on their core goals.

They emphasize clear communication and specialized training for their staff, ensuring seamless collaboration with clients’ systems. Operating from the Philippines, they offer scalable solutions that adapt to fluctuating business needs, supported by modern technology and compliance with industry standards.

Key Highlights:

• Specializes in call center and back-office outsourcing.
• Employs college-educated agents trained for specific client needs.
• Offers scalable solutions for fluctuating demands.
• Complies with standards like HIPAA and PCI DSS.

Services:

• Technical support for software and IT issues.
• Customer service for pre- and post-sale support.
• Inbound call center services, including order processing.
• Outbound services like lead generation and telemarketing.
• Back-office support for data entry and form processing.
• AI solutions for business process optimization.
• Market research and data verification.
• Customer retention and billing inquiry support.

Contact and Social Media Information:

• Website: selectvoicecom.com
• E-mail: info@selectvoicecom.com
• Facebook: www.facebook.com/selectvoicecomph
• LinkedIn: www.linkedin.com/company/select-voicecom
• Instagram: www.instagram.com/selectvoicecomph
• Address: 7th and 10th Floor, i1 Building Jose Maria del Mar Avenue St., Cebu IT Park, Cebu City, Philippines 6000
• Phone: 1300762912

8. Outsourced

Outsourced specializes in building dedicated remote teams in the Philippines for clients across various industries, including technical support and customer service roles. Since starting operations, they’ve focused on helping companies scale by recruiting Filipino professionals who work as extensions of their clients’ in-house teams, tailored to specific job requirements.

Their process involves handling recruitment, onboarding, and operational support in the Philippines, allowing clients to focus on managing their teams. They emphasize flexibility, offering both remote and office-based setups, and ensure compliance with data security standards to support seamless integration with global operations.

Key Highlights:

• Focuses on building dedicated, client-controlled teams.
• Offers flexible remote or office-based work arrangements.
• Manages recruitment and operations in the Philippines.
• Complies with ISO standards for data security.

Services:

• Technical support for IT and system management.
• Customer service and contact center support.
• AI-augmented call center services.
• Administrative support, including order processing.
• Finance and accounting services.
• Creative services like content and media production.
• Healthcare and medical support roles.
• Marketing and sales support.

Contact and Social Media Information:

• Website: outsourced.ph
• E-mail: contact@outsourced.ph
• Facebook: www.facebook.com/outsourcedcareers
• LinkedIn: www.linkedin.com/company/outsourcedglobal
• Address: 7th Floor, Zeta Tower, Bridgetowne, Quezon City 1800, Metro Manila, Philippines
• Phone: +61280734162

9. PTech

PTech offers IT solutions and technical support services from the Philippines, catering to clients needing help with system management and tech infrastructure. Their Filipino teams provide a range of services, from network support to software solutions, allowing companies to offload technical tasks while focusing on their core objectives.

They focus on delivering practical IT support, working closely with clients to understand their needs and provide tailored solutions from their operations in the Philippines. Their services are designed to be straightforward, ensuring businesses can maintain efficient systems without unnecessary complexity.

Key Highlights:

• Provides IT-focused outsourcing services.
• Offers tailored solutions based on client needs.
• Manages technical support operations in the Philippines.
• Emphasizes straightforward, practical service delivery.

Services:

• Technical support for IT infrastructure.
• Network and system management.
• Software support and maintenance.
• IT consulting and solutions.
• System integration services.

Contact and Social Media Information:

• Website: www.ptech.com.ph
• E-mail: contactus@ptech.com.ph
• Facebook: www.facebook.com/ptech.com.ph
• Twitter: x.com/ptechcomph
• LinkedIn: www.linkedin.com/company/ptechcomph
• Instagram: www.instagram.com/ptechpeopletechnology
• Address: Level 10-1 One Global Place 25th Street & 5th Avenue Bonifacio Global City 1634 Philippines
• Phone: + 63 9171433302

10. Boutique Outsource Solutions

Boutique Outsource Solutions focuses on creating tailored outsourcing teams in the Philippines for clients needing IT and administrative support. They handle everything from recruitment to HR management, allowing companies to build dedicated teams that work seamlessly with their existing operations, all managed from their Philippine facilities.

Their family-run approach emphasizes direct communication with clients, ensuring a hands-on experience. They provide secure IT systems and flexible arrangements in the Philippines, supporting businesses with services like technical support and account management while prioritizing staff well-being and operational efficiency.

Key Highlights:

• Family-owned and operated, offering direct client access.
• Provides secure IT infrastructure in the Philippines.
• Emphasizes comprehensive HR support for teams.
• Offers flexible, no-lock-in contract arrangements.

Services:

• Technical support and IT system management.
• HR support, including onboarding and payroll.
• Recruitment with aptitude and psychometric testing.
• Account management and compliance services.
• Administrative support and office operations.

Contact and Social Media Information:

• Website: bos.com.ph
• E-mail: info@bos.com.ph
• Facebook: www.facebook.com/careers.at.BOS
• LinkedIn: www.linkedin.com/company/boutique-outsource-solutions-pty-ltd
• Instagram: www.instagram.com/bosmanila
• Address: Level 11 South Wing, Wynsum Corporate Plaza, 1605 Emerald Ave, Ortigas Center, Pasig, 1605 Metro Manila
• Phone: +630282504524

Conclusion

The Philippines has become a real hub for tech support outsourcing, and it’s easy to understand why. These companies offer a range of approaches, from building dedicated teams to using AI or keeping things personal, all while tapping into the country’s pool of skilled Filipino professionals. They help clients save on costs without sacrificing quality, making it a practical option for businesses looking to scale.

What makes these companies stand out is how they simplify the process, handling recruitment, IT systems, and HR tasks in the Philippines so clients can focus on running their operations. For anyone considering outsourcing tech support, the Philippines provides a compelling mix of expertise, flexibility, and affordability that’s worth exploring. It’s less about hype and more about delivering solid, dependable results.