Transportation outsourcing in Colombia covers both the people who coordinate shipments and the providers that move vehicles and cargo. Freight operators increasingly need accurate tracking, prompt exception handling, and dependable customer updates alongside physical transport capacity. Dedicated nearshore dispatch teams can support cross-border workflows, while local 3PL and fleet specialists take responsibility for routes, distribution, or vehicle administration. The right arrangement depends on which part of the transportation operation needs outside ownership.

1. NeoWork

NeoWork builds dedicated outsourced teams that work inside a client's existing systems and routines, including customer experience and logistics-related administration. Its Colombia talent offering includes supply chain and operational support roles, making it relevant to transportation businesses seeking help with customer communications, shipment follow-up, and reporting. NeoWork selects 3.2% of interviewed candidates and reports 91% annualized teammate retention, two useful indicators for processes where continuity and familiarity with customer accounts matter. Clients can choose individually managed staff or a managed operations partnership.

Key Facts

• Best for: Transportation businesses building dedicated support teams
• Core services: Transportation outsourcing, customer experience, operational staffing, back-office support
• Delivery model: Global Staffing or managed Operations Partnership
• Colombia connection: Recruitment and operational roles in Medellín and other Colombian locations

Contact Information

• Website: www.neowork.com 
• Facebook: www.facebook.com/neoworkteam
• LinkedIn: www.linkedin.com/company/neoworkteam
• Instagram: www.instagram.com/neoworkteam

2. Intelsa

For carriers, couriers, and last-mile delivery operators that need an outsourced customer desk, Intelsa handles shipment inquiries and exceptions from Colombia. Its logistics practice combines human agents with voice and WhatsApp bots connected to transportation-management workflows. Teams can follow up on delivery incidents, claims, and returns while keeping customers informed. Intelsa also supports freight collections and document reconciliation, making the arrangement useful where customer service and transport administration overlap. The company has a Colombian contact address and a dedicated logistics and transport service offering.

Key Facts

• Best for: Shipment-status support and delivery-exception handling
• Core services: Logistics customer care, claims, freight collections
• Technology: TMS-integrated tracking workflows and AI-assisted messaging
• Location: Colombia

Contact Information

• Website: intelsa.co
• Phone: +57 323 8388269
• Facebook: www.facebook.com/intelsabpo
• LinkedIn: www.linkedin.com/company/intelsaco
• Instagram: www.instagram.com/intelsabpo
• Address: Cra 50C, Cl. 10 Sur #140, Medellín, Antioquia

3. RAM BPO

RAM BPO's Logistics Back-Office service covers freight-forwarding and 3PL activities such as after-hours status updates, estimated arrival times, and proof-of-delivery tracking. The company recruits and manages bilingual teams in Medellín while clients direct day-to-day work. Its logistics background is reflected in publicly named clients such as Magaya and QuickenShip. RAM BPO also handles Colombian employment administration and team infrastructure, so a freight operator can add administrative capacity without establishing a separate local hiring operation. Its stated go-live window is 7 to 10 business days.

Key Facts

• Best for: Freight forwarders and 3PLs seeking dedicated nearshore staff
• Core services: POD tracking, freight claims, scheduling, administrative support
• Delivery model: Dedicated bilingual teams with managed HR and payroll
• Location: Medellín, Colombia

Contact Information

• Website: rambpo.com
• Email: jelou@rambpo.com
• Facebook: www.facebook.com/holarambpo
• LinkedIn: www.linkedin.com/company/holarambpo
• Instagram: www.instagram.com/holarambpo
• Address: Cl. 9 #43b-17 Medellín, Colombia
• Phone: +57 301 826 2457

4. Auxis

Beyond traditional dispatch staffing, Auxis redesigns and operates support processes for transportation and logistics companies. In one published project for a global transportation company, it centralized accounting work previously spread across 46 U.S. locations, migrated 160 positions, and reported a 46% reduction in operating costs. Its broader logistics practice covers finance operations and IT services, supported by Colombian delivery centers in Barranquilla and Bogotá. This makes Auxis relevant to organizations looking for a structured process transition as well as the people to run it.

Key Facts

• Best for: Transportation groups outsourcing high-volume back-office processes
• Core services: Finance and accounting BPO, IT operations, process automation
• Relevant result: 46% lower back-office costs in a transportation case study
• Colombia presence: Barranquilla and Bogotá delivery centers

Contact Information

• Website: www.auxis.com
• Facebook: www.facebook.com/AuxisConsulting
• Twitter: x.com/Auxis
• LinkedIn: www.linkedin.com/company/auxis
• Address: Edif. Bancolombia Caribe Calle 1A #24-16, Barranquilla, Colombia 
• Phone: (+57) 601 580 1473 

5. SOSA

For U.S. carriers wanting to hire Colombian support staff while keeping operational control, SOSA provides a dedicated-team model. Its stated logistics roles include dispatchers, routing coordinators, and track-and-trace specialists, alongside customer service and data-entry positions. SOSA manages recruiting, payroll, compliance, and office infrastructure, while the client selects and directs team members. This suits transport operators that already have established workflows and want employees integrated into those systems. The company is U.S.-headquartered and builds its delivery teams in Colombia.

Key Facts

• Best for: Dedicated remote logistics roles managed by the client
• Core services: Dispatcher recruitment, route coordination, track and trace
• Delivery model: Staff recruitment with Colombian payroll and compliance support
• Location: Colombia-based teams; U.S. leadership

Contact Information

• Website: www.sosa-bpo.com
• Email: hello@sosa.team
• Phone: +13053901464

6. SuperStaff

SuperStaff offers dedicated shipment tracking specialists, dispatch coordinators, and freight billing teams through its logistics outsourcing practice. Its scope reaches beyond calls to proof-of-delivery processing and carrier coordination, allowing transport businesses to allocate repetitive operational work to a separate team. The company maintains a Medellín operation alongside its other delivery locations. Its role-based service design is useful for third-party logistics providers that need focused support around specific bottlenecks, such as billing discrepancies or delivery-status updates, without outsourcing the physical movement of freight.

Key Facts

• Best for: 3PLs and freight teams with recurring support queues
• Core services: Dispatch support, shipment tracking, freight billing
• Other capabilities: POD processing and logistics workforce recruitment
• Colombia location: El Poblado, Medellín

Contact Information

• Website: superstaff.com
• E-mail: info@superstaff.com
• Facebook: www.facebook.com/SuperStaffOutsourcing
• Twitter: x.com/SuperStaffBPO
• LinkedIn: www.linkedin.com/company/superstaffoutsourcing
• Address: NOI Coworking: Cl. 17 #43 F – 287, El Poblado, Medellín, Colombia
• Phone: 415-651-7494

7. LATAM BPO COLOMBIA

LATAM BPO COLOMBIA's Freight & Logistics program manages a tracking desk that follows shipment milestones and escalates exceptions. Its teams handle appointment coordination, rate confirmations, and proof-of-delivery recovery, with dashboards for estimated arrival times and service levels. The company operates bilingual customer and back-office teams from Colombia, and its service model includes supervision and quality review. This combination is relevant to freight brokers or transport operators that need a managed workflow rather than simply recruiting individual dispatchers.

Key Facts

• Best for: Managed freight visibility and dispatch back-office workflows
• Core services: Appointment scheduling, freight tracking, POD recovery
• Technology: InsightX reporting for ETA, POD and SLA measures
• Location: Colombia-based bilingual operations

Contact Information

• Website: group.latambpocol.com
• Email: sales@latambpocol.com
• Address: Calle 70 – 50 16 Barranquilla – Colombia 
• Phone: +1 601-6513236

8. Next Wave BPO

The dispatch offering at Next Wave BPO is built around Colombian professionals working directly with U.S. trucking fleets. Its service covers load coordination, driver and broker communication, and routine document processing. The company advertises dispatchers and logistics coordinators as distinct roles and maintains active Colombia-based recruitment for those positions. Published client testimonials include transportation businesses ProLogistics and Prointermodal, offering a clearer view of its sector focus. The model works for fleets seeking bilingual support aligned to U.S. operating hours.

Key Facts

• Best for: U.S. trucking fleets outsourcing dispatch support
• Core services: Load coordination, tracking, broker communication
• Talent model: Colombia-based bilingual dispatchers and coordinators
• Coverage: U.S.-aligned work hours and back-office support

Contact Information

• Website: nextwavebpo.com
• Phone: +57 304 450 8102
• Email: info@nextwavebpo.com
• LinkedIn: www.linkedin.com/company/next-wave-bpo
• Instagram: www.instagram.com/nextwavebpo

9. TraXall Colombia

For companies operating a corporate vehicle fleet, TraXall Colombia takes on fleet administration rather than freight dispatch. Its outsourced services cover maintenance coordination, vehicle procurement support, insurance administration, and traffic-fine management. The Bogotá team also provides fleet-cost auditing and telematics-related services, with national coverage in Colombia. TraXall operates independently of vehicle manufacturers and renting providers, an arrangement that can matter to organizations comparing supplier costs. Businesses can outsource an entire fleet-management function or select specific services.

Key Facts

• Best for: Corporate fleets needing third-party vehicle administration
• Core services: Maintenance, insurance and vehicle lifecycle management
• Other capabilities: Fleet cost audits, GPS and telematics
• Location: Bogotá, with nationwide Colombian service

Contact Information

• Website: www.traxall.co
• Email:  info@traxall.co
• LinkedIn: www.linkedin.com/company/traxall-colombia
• Address: Calle 98 # 21 – 50 Oficina 902 – Bogotá D.C. Colombia
• Phone: +57 317 300 3976

10. Disflotas

Disflotas combines freight transport with fleet outsourcing for companies moving goods within Colombia. From its base in Sabaneta, Antioquia, it provides cargo distribution, last-mile operations, and vehicle capacity on a nationwide basis. The business presents fleet supply as an operational service, so clients can contract transportation capacity instead of building every vehicle and driver process internally. Its published transport controls include a road-safety program, anti-money-laundering procedures, and shipment documentation through the national cargo dispatch registry. That focus is pertinent to domestic distribution contracts.

Key Facts

• Best for: Domestic cargo distribution with outsourced fleet capacity
• Core services: Freight transport, last-mile distribution, fleet outsourcing
• Operating coverage: Nationwide Colombia
• Location: Sabaneta, Antioquia

Contact Information

• Website: www.disflotas.com
• Email: informacion@disflotas.com
• Phone: +57 305 283 6787
• Instagram: www.instagram.com/disflotas
• Address: Cra 49 No 61 Sur - 68, Of. 107, Sabaneta, Ant.

11. Transportadora Delta

Transportadora Delta's third-party fleet service handles dry-cargo transport across Colombia under its own operational supervision. The company screens contracted vehicles and operators, while using transportation-management systems and GPS to maintain shipment visibility. It also manages cargo manifests in Colombia's RNDC system and describes controls for insurance and transport risk. Its equipment categories include tractor-trailers and smaller freight trucks. Based in Alvarado, Tolima, the company is a practical candidate for shippers that need road-freight capacity and documented dispatch processes without maintaining an entirely captive fleet.

Key Facts

• Best for: Outsourced heavy and dry-cargo road transport
• Core services: Third-party freight fleets, cargo manifests, shipment tracking
• Controls: TMS, GPS, RNDC and cargo-risk procedures
• Location: Alvarado, Tolima, Colombia

Contact Information

• Website: trandelta.com
• Email: comercial@trandelta.com
• Phone: +57 310 754 6936
• Facebook: www.facebook.com/TransportadoraDELTA-61585983306649
• Instagram: www.instagram.com/trandeltaofficial
• Address: Cra. 3 # 6-16, Alvarado, Tolima

12. Caritrans S.A.S.

Caritrans combines national and urban freight carriage with tailored transportation outsourcing projects. Established in 1968 and headquartered in Medellín, it also coordinates port-related movements and complementary logistics work. Its outsourcing services include operational analysis, delivery tracking, and process optimization, which supports businesses looking to hand over a defined distribution function. Caritrans operates locations and agencies connected to major Colombian cities and ports. It is especially relevant to shippers that require physical road transport with supporting visibility and logistics administration.

Key Facts

• Best for: Tailored national and urban freight outsourcing
• Core services: Road freight, port movements, last-mile distribution
• Other capabilities: Delivery tracking and logistics process analysis
• Location: Medellín headquarters, nationwide Colombian network

Contact Information

• Website: caritrans.com.co
• Email: caritrans@caritrans.com.co
• Phone: (604) 232 5577
• Facebook: www.facebook.com/caribedetransportes
• LinkedIn: www.linkedin.com/company/caritrans
• Instagram: www.instagram.com/caritrans_sas
• Address: Carrera 43 # 31 – 89, Sector San Diego, Medellín, Antioquia 

13. SIL Outsourcing

For importers and exporters coordinating several transport modes, SIL Outsourcing manages cargo movement alongside the surrounding supply-chain processes. Its services include international air, sea, and road freight as well as Colombian national transportation. Customs support and warehousing can be combined with the movement of goods, reducing the number of separate handoffs a customer must administer. SIL has offices in Bogotá and Medellín, and publishes customer testimonials from Mateel and other Colombian firms. The model is aimed at integrated logistics management rather than isolated dispatch staffing.

Key Facts

• Best for: Import and export operations needing integrated transport
• Core services: International freight, national transport, customs coordination
• Other capabilities: Warehousing and inventory control
• Locations: Bogotá and Medellín

Contact Information

• Website: siloutsourcing.com
• Email: director@siloutsourcing.com
• Phone: (+57) 601 743 1899
• Facebook: www.facebook.com/siloutsourcing
• Twitter: x.com/sil_outsourcing
• LinkedIn: www.linkedin.com/company/servicios-integrales-logisticos-s-a-s
• Instagram: www.instagram.com/sil_outsourcing
• Address: Calle 99 No. 10 - 57, Bogotá, Colombia

14. G.L.E. Grupo Logístico Especializado

G.L.E. provides integrated transport services that include parcel delivery, bulk cargo, and international movements. Its Colombian network supports tailored arrangements with account managers who oversee tracking, service requests, and operational reporting. The company also offers an in-house representative at the client's site when an operation calls for one. Offices in Bogotá, Medellín, Barranquilla, and Cali give it several regional points of contact. This approach fits organizations that need a logistics integrator coordinating multiple shipment types and providing continuing operational updates.

Key Facts

• Best for: Customized cargo and parcel logistics programs
• Core services: Parcel delivery, bulk cargo, international freight
• Service model: Account management, tracking and monthly reporting
• Locations: Bogotá, Medellín, Barranquilla and Cali

Contact Information

• Website: www.glecolombia.com
• Email: contacto@glecolombia.com
• Phone: +573145701930
• Facebook: www.facebook.com/GLEColombia
• LinkedIn: www.linkedin.com/company/gle-colombia
• Address: Carrera 74A # 54-33 Barrio Normandía

Conclusion

Transportation outsourcing works best when the scope is defined at the workflow level. Dispatch coverage, proof-of-delivery recovery, maintenance administration, and actual carriage of goods require different capabilities, even though they all sit within the same transport chain. Buyers should clarify who controls the transport assets, who is accountable for exceptions, and which systems will hold the definitive shipment record. In Colombia, domestic transport rules and documentation requirements also make compliance responsibilities essential to a service agreement. The strongest long-term arrangements pair clear operational ownership with timely information and performance measures that both sides can inspect.

‍