The logistics industry runs on speed, precision, and constant coordination. But as supply chains grow more complex, many companies are finding it harder to manage everything in-house. From shipment tracking and freight documentation to customer support and back-office operations, even small inefficiencies can quickly add up.

That’s where logistics BPO providers come in.

India has become a major hub for logistics outsourcing thanks to its deep talent pool, process expertise, and ability to support global operations around the clock. Today, logistics BPO companies help businesses reduce operational burden, improve service levels, and free up internal teams to focus on growth.

In this guide, we’ve put together a list of leading logistics BPO services companies in India for 2026. Some specialize in transportation and supply chain operations, while others provide broader business process support tailored to logistics businesses. Whether you're scaling an e-commerce network, managing international freight, or optimizing customer experience, these providers offer different approaches to solving operational challenges.

1. NeoWork

NeoWork works with companies that need operational support across different functions, including customer experience, virtual assistance, IT support, and AI-related workflows. We build dedicated teams that work as an extension of internal operations, using our clients' existing tools and processes rather than replacing them. Our teams support businesses across multiple markets, including India, where logistics, e-commerce, and supply chain companies increasingly rely on outsourced operations to manage growing workloads and around-the-clock customer needs.

Our hiring and retention model is designed around long-term team stability. We select only 3.2% of candidates who enter our recruitment process, which includes language screening, interviews, and assessments. At the same time, we maintain a 91% annualized teammate retention rate, a factor that helps reduce operational disruption in functions such as logistics support, shipment coordination, customer service, and back-office operations. We also invest in training, mental wellness initiatives, and performance programs to support teams over time.

Key Highlights:

• Operates across multiple international markets, including India
• Uses dedicated team models integrated with internal workflows
• Selects 3.2% of candidates through a multi-step hiring process
• Maintains a 91% annualized teammate retention rate
• Provides support outside standard business hours, including nights and weekends
• Uses QA frameworks to measure accuracy, communication, and effectiveness
• Invests in teammate development through training and wellness programs

Services:

• Logistics bpo services
• Customer experience support
• Virtual assistant services
• IT and development support
• AI training and MVP solutions
• Quality assurance processes
• Back-office operations support
• Workflow integration with client tools
• Dedicated remote team management

Contact Information:

• Website: www.neowork.com 
• Facebook: www.facebook.com/neoworkteam
• LinkedIn: www.linkedin.com/company/neoworkteam
• Instagram: www.instagram.com/neoworkteam

2. Global Wave Dynamics

Global Wave Dynamics focuses on logistics BPO services for freight forwarders, NVOCCs, 3PL providers, and supply chain businesses operating across international markets. Their teams support daily logistics workflows that often sit behind the scenes but keep shipments moving, from freight documentation and carrier coordination to customs paperwork and inventory-related tasks. With delivery centers in India, they work with organizations in regions such as North America, Europe, and the Middle East, helping manage operational workloads across time zones.

As logistics networks become more complex, many companies look for ways to maintain visibility while handling growing transaction volumes. Global Wave Dynamics combines domain expertise with technologies such as automation and real-time dashboards to support process management. Their teams are familiar with logistics platforms including CargoWise, SAP, and BluJay, while around-the-clock operations allow businesses to continue processing shipments, invoices, and documentation beyond standard working hours.

Key Highlights:

• Logistics BPO services delivered from India
• Support for freight forwarders, NVOCCs, and 3PL providers
• Experience with CargoWise, SAP, and BluJay platforms
• 24/7 operational support across global time zones
• Process automation and workflow monitoring tools
• Customs and compliance-related documentation handling
• Flexible scaling based on operational demand

Services:

• Freight documentation processing
• Shipment scheduling and carrier coordination
• Freight audit and payment processing
• Track and trace support
• Customs documentation management
• Inventory and warehouse coordination
• TMS and ERP data entry
• Customer support operations

Contact Information:

• Website: globalwavedynamics.com
• Email: info@globalwave.ai
• Facebook: www.facebook.com/people/Global-Wave-Dynamics/61566607050385
• LinkedIn: www.linkedin.com/company/global-wave-dynamics
• Instagram: www.instagram.com/global_wave_dynamics_
• Phone: +1 (908) 655-2587

3. Computyne

Computyne operates in the area of data processing, AI training, and business process outsourcing, with logistics support forming part of its service portfolio. Their logistics BPO offering is designed for freight forwarders, 3PL and 4PL operators, and enterprise supply chain teams that need reliable back-office support. By integrating with transportation and warehouse systems, they help organizations maintain visibility across logistics operations without disrupting existing workflows.

Supply chains generate a large amount of operational data every day, and processing it accurately can be just as important as moving goods from one location to another. Computyne addresses these challenges through domain-trained teams, workflow automation, and structured controls that support freight operations and logistics administration. Their India-based operations allow them to support global clients while maintaining continuity across different regions and working schedules.

Key Highlights:

• India-based logistics BPO delivery model
• Support for freight forwarders and supply chain teams
• Integration with TMS, ERP, and WMS platforms
• Workflow automation capabilities
• Dedicated support resources
• Focus on data accuracy and process visibility
• Scalable operational framework

Services:

• Freight forwarding support
• Export and import operations support
• Customs clearance assistance
• Logistics document processing
• Analytics and reporting support
• Back-office logistics administration
• Supply chain data management
• Dedicated operational support

Contact Information:

• Website: www.computyne.com
• Email: info@computyne.com
• Facebook: www.facebook.com/computyne
• Twitter: x.com/computyne
• LinkedIn: www.linkedin.com/company/computyne
• Address: 3/2, Alpha Arcade,Infocity Circle Gandhinagar 382010, India
• Phone: +1 402-513-7304

4. Data Outsourcing India

Data Outsourcing India serves businesses that need support with high-volume data and back-office processes, including companies operating in transportation and logistics. In this sector, routine tasks such as document handling, invoice processing, and data entry can quickly consume internal resources. Their teams work with information collected from multiple sources, including forms, bills, customer records, and online portals that are often part of day-to-day logistics operations.

Keeping logistics data organized is not always straightforward, especially when shipments, customer requests, and operational records move across different systems. Data Outsourcing India supports these workflows through data processing and management services that help transportation companies maintain structured information and support supply chain activities. Their experience across international projects also reflects the global nature of modern logistics networks.

Key Highlights:

• Logistics and transportation BPO support from India
• Experience handling large volumes of operational data
• Support for document and database management
• Processing of information from multiple data sources
• Services aligned with back-office logistics operations
• Experience working with international clients
• Focus on data accuracy and structured workflows

Services:

• Data entry and processing
• Document management
• Data capture and conversion
• Data cleansing and validation
• Invoice processing
• Database management
• Web research
• CRM data support

Contact Information:

• Website: www.dataoutsourcingindia.com
• Email: info@dataoutsourcingindia.com
• Facebook: www.facebook.com/dataoutsourcing.india
• Twitter: x.com/DOINDIA
• LinkedIn: www.linkedin.com/company/data-outsourcing-india
• Address: T-2, 3rd Floor, HL Plaza, Plot No.9, Pocket 2, Sector 12, Dwarka, New Delhi, 110075 (India)
• Phone: +1 585-357-4670

5. Mandli Technologies

Mandli Technologies operates in logistics outsourcing and supply chain support, covering a wide range of activities across freight movement and transportation management. Their services extend to trucking, ocean freight, air freight, and customs processes, giving businesses access to operational support at different stages of the logistics cycle. With headquarters in India and an international presence, they work with organizations that manage cargo across regional and global markets.

Logistics rarely follows a single route or process, especially when shipments move between countries and transportation modes. Mandli Technologies addresses these challenges through services related to freight documentation, route planning, warehousing, and cargo handling. Their experience across supply chain operations allows businesses to coordinate transportation activities while maintaining visibility over shipments and related workflows.

Key Highlights:

• Logistics outsourcing services delivered from India
• Support across trucking, ocean, and air freight
• Customs clearance and brokerage capabilities
• Experience with supply chain operations
• International business presence
• Warehousing and transportation support
• Multi-modal logistics expertise

Services:

• Freight forwarding support
• Export and import documentation
• Track and trace operations
• Freight audit services
• AP and AR management
• Customs clearance processing
• Warehousing coordination
• Route feasibility analysis

Contact Information:

• Website: www.mtlbis.com
• Email: sales@mtlbis.com
• Facebook: www.facebook.com/MandliGLOBAL
• Twitter: x.com/MANDLIGLOBAL
• LinkedIn: www.linkedin.com/company/mandlitechnologies
• Instagram: www.instagram.com/mandlitechnologies
• Address: 52/2, Muthuppa Reddy Heights, Benniganahalli, Bengaluru, Karnataka 560016
• Phone: +91 948 370 3509

6. Outsource2India

Outsource2India operates across multiple business process outsourcing areas, supporting organizations with specialized services and managed operations. While the company works across industries such as healthcare, finance, and legal services, its broader BPO experience is relevant to logistics businesses that rely on structured workflows, documentation, and process efficiency. Companies in logistics often face similar operational challenges, especially when managing large volumes of information and customer interactions.

As supply chains continue to become more digital, back-office functions have become closely tied to overall logistics performance. Outsource2India supports process management through dedicated teams, quality controls, and flexible engagement models that can adapt to different project requirements. Their global delivery approach reflects how many logistics organizations today operate across countries and time zones.

Key Highlights:

• India-based outsourcing operations
• Experience across multiple business functions
• Flexible resource engagement models
• Structured workflow management
• Data security practices including NDAs
• Support for global clients
• Process-driven delivery approach

Services:

• Back-office support
• Data processing
• Research and analysis
• Call center operations
• Finance and accounting support
• Automation services
• Document management
• Customer support services

Contact Information:

• Website: www.outsource2india.com
• Email: info4@outsource2india.com
• Twitter: x.com/outsource2india
• LinkedIn: www.linkedin.com/company/outsource2india
• Address: 116 Village Blvd, Suite 200, Princeton, NJ 08540
• Phone: 800-594-9501

7. Allianze BPO Services

Allianze BPO Services provides offshore support across several industries, including logistics, healthcare, software development, and market research. In logistics environments, administrative processes often continue long after shipments leave the warehouse, creating a steady demand for reliable back-office support. Their service portfolio addresses these operational needs while helping businesses manage workloads across different functions.

The growing use of digital tools and automation has changed how logistics companies handle information and customer requests. Allianze BPO Services works in areas such as data entry and business process management, which can support transportation companies dealing with increasing transaction volumes and evolving supply chain requirements. Their presence in international markets reflects the cross-border nature of outsourcing and logistics services today.

Key Highlights:

• Offshore BPO services from India
• Logistics-focused support capabilities
• Experience across multiple industries
• Data management expertise
• International client engagement
• Back-office operational support
• Technology-driven service delivery

Services:

• Logistics BPO support
• Data entry services
• Market research support
• Healthcare process management
• Software development
• Image editing services
• Administrative support
• Business process outsourcing

Contact Information:

• Website: www.allianzebposervices.com
• Email: info@allianzebposervices.com
• Facebook: www.facebook.com/allianzebposervices
• Twitter: x.com/allianze_bpo
• LinkedIn: www.linkedin.com/company/allianze-bpo-services
• Instagram: www.instagram.com/allianze_bpo_services 
• Address: DC-20, 4th Floor, Tidel Park, SEZ, Villankurichi Rd, Civil Aerodrome Post, Coimbatore, Tamil Nadu 641014
• Phone: +91-484-241-3071

8. Infosys BPM

Infosys BPM delivers process management services across industries, with technology playing a central role in how workflows are organized and automated. Although their legal process management practice serves law firms and corporate legal departments, many of the technologies used for automation, reporting, and process standardization reflect broader trends that are increasingly shaping logistics BPO services in India. Large-scale operations often require the same balance of visibility, accuracy, and efficiency across different business functions.

Managing high-volume processes across global operations can become difficult without consistent systems and automation. Infosys BPM applies AI-driven tools and hybrid operating models to support process optimization and improve transparency in complex environments. Their global delivery capabilities and technology ecosystem align with the growing demand for digital transformation across supply chains and logistics networks.

Key Highlights:

• Global delivery model with operations in India
• AI-driven process management capabilities
• Hybrid operating models
• Process standardization frameworks
• Automation-focused workflows
• Advanced reporting and visibility tools
• Support for large-scale operations

Services:

• Process automation
• Managed services
• AI-enabled workflow support
• Document analysis
• Reporting and analytics
• Process standardization
• Compliance support
• Global delivery operations

Contact Information:

• Website: www.infosysbpm.com
• Facebook: www.facebook.com/InfosysBPM
• Twitter: x.com/infosysbpm
• LinkedIn: www.linkedin.com/company/infosys-bpm
• Instagram: www.instagram.com/infosysbpm
• Address: Plot no 26/3, 26/4, 26/6, Electronics City, Hosur Road, Bengaluru​ - 560 100
• Phone: +91 80 2852 2405

9. SCM BPO Services

SCM BPO Services operates as a division of a shipping services group and focuses on outsourcing solutions connected to supply chain operations. Their client base spans manufacturers, exporters, importers, freight forwarders, airlines, and shipping lines, reflecting the interconnected nature of logistics ecosystems. This broad industry exposure places them close to the operational side of global trade.

Logistics businesses increasingly rely on automation to handle repetitive tasks and improve visibility across supply chains. SCM BPO Services incorporates AI-driven solutions into logistics processes while supporting organizations that manage cargo movement across multiple transportation channels. Their location in India aligns with the country's growing role as a hub for logistics outsourcing and supply chain support services.

Key Highlights:

• India-based supply chain outsourcing provider
• Experience across logistics-related industries
• Support for manufacturers and freight operators
• AI-enabled automation capabilities
• Services aligned with global trade operations
• Connection to shipping industry expertise
• Focus on logistics process outsourcing

Services:

• Supply chain outsourcing
• Logistics process support
• AI automation services
• Freight operations support
• Shipping process management
• Trade-related back-office support
• Customer coordination
• Administrative support

Contact Information:

• Website: scmbpo.com
• Email: contact@scmbpos.com
• Facebook: www.facebook.com/people/SCM-BPO/61561193881805
• LinkedIn: www.linkedin.com/company/103301614
• Address: Koyenco Techpark, KEPIP, Infopark, Kakkanad, Kochi, Kerala 682042 
• Phone: +91 9744350154

10. Suma Soft

Suma Soft brings logistics BPO services into areas where administration, customer communication, and shipment visibility intersect. Businesses managing freight operations often deal with claims, customs paperwork, tracking requests, and documentation at the same time, making back-office efficiency just as important as transportation itself. Their logistics support is designed around these everyday operational needs.

Technology plays a visible role in how logistics teams manage supply chains today, and Suma Soft incorporates tools such as AI, machine learning, OCR, and robotic process automation into its service delivery. This approach supports functions like document processing, invoice auditing, and shipment monitoring while helping organizations handle growing transaction volumes across different logistics networks.

Key Highlights:

• India-based logistics BPO provider
• Experience in supply chain support operations
• Use of AI, OCR, and RPA technologies
• Flexible engagement models
• Real-time shipment visibility capabilities
• Multilingual customer support availability
• Document and claims management expertise

Services:

• Document management
• Track and trace support
• Claims processing
• Invoice auditing
• Customer support operations
• Shipment monitoring
• Order processing
• Customs documentation handling

Contact Information:

• Website: www.sumasoft.com
• Email: sales@sumasoft.com
• Facebook: www.facebook.com/SumaSoftPvtLtd
• Twitter: x.com/SumaSoftPvtLtd
• LinkedIn: www.linkedin.com/company/suma-soft-pvt-ltd
• Instagram: www.instagram.com/sumasoftpvtlimited
• Address: 3rd Floor, Westend Icon, Westend Mall Complex, Aundh, Pune - 411007, Maharashtra, India
• Phone: +91-20-40130400

11. Invensis

Invensis has been involved in logistics back-office support for freight forwarders, customs brokers, warehouses, and transportation companies operating across global markets. Logistics businesses often rely on specialized teams to handle documentation, compliance, and coordination tasks that keep shipments moving smoothly. Their service portfolio reflects these operational requirements across different stages of the supply chain.

Cross-border logistics comes with regulatory requirements, carrier communication, and changing shipment conditions that require constant attention. Invensis addresses these challenges through dedicated logistics professionals, automated tracking tools, and structured compliance processes. Their operations support businesses working across regions such as North America, the UK, the Middle East, and other international markets connected through trade and transportation.

Key Highlights:

• Logistics BPO services delivered from India
• Support for freight forwarders and customs brokers
• Compliance with global standards and regulations
• Automated tracking systems and customer portals
• Dedicated logistics specialists
• Flexible engagement models
• International logistics experience

Services:

• Freight forwarding support
• Import and export assistance
• Customs clearance processing
• Trucking support
• Carrier coordination
• Route planning
• Documentation management
• Inventory support

Contact Information:

• Website: www.invensis.net
• Email: sales@invensis.net
• Facebook: www.facebook.com/invensis
• Twitter: x.com/Invensis
• LinkedIn: www.linkedin.com/company/invensis
• Address: #1321, Sarakki Extension 15th Cross, 100 Feet Ring Road, JP Nagar 2nd Phase, Marenahalli, Bangalore - 560 078
• Phone: +91 80 2659 5899

Conclusion

‍

Logistics has become far more than moving goods from one place to another. Behind every shipment is a network of documentation, customer communication, compliance checks, invoice processing, and data management that quietly keeps supply chains running. As these processes grow in volume and complexity, many businesses are turning to logistics BPO providers to help manage the operational side of the business more efficiently.

India continues to play a significant role in this shift thanks to its experienced talent pool, process expertise, and ability to support global operations across time zones. The companies listed above approach logistics outsourcing in different ways - some focus on freight operations and customs support, while others specialize in data processing, automation, or back-office management. The right choice ultimately depends on a company's workflows, technology stack, and long-term operational needs. After all, logistics is rarely a one-size-fits-all industry, and the support behind it shouldn't be either.