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Colombia gives international businesses access to bilingual administrative professionals who can work closely with North American teams. This guide compares companies offering virtual assistants, executive support, data entry, scheduling, document management, and broader back-office outsourcing.

1. NeoWork
NeoWork provides dedicated administrative support professionals from Colombia and the Philippines. Its teams handle the recurring operational tasks that often consume an internal team’s time, including calendar management, data entry, document preparation, inbox organization, reporting, and customer communication. The company selects just 3.2% of applicants, while the professionals it places maintain a 91% annualized retention rate.
Rather than supplying occasional freelance assistance, NeoWork builds dedicated teams around the client’s processes. Recruitment, onboarding, performance management, and employee support are managed within the outsourcing relationship. This structure is suited to growing companies that need stable administrative capacity and want remote staff to become familiar with their systems over time.
Key Facts
- Best for: Growing companies seeking dedicated administrative teams
- Core services: Administrative support outsourcing , data entry, calendar management, document preparation, reporting
- Staffing model: Dedicated remote professionals
- Locations served: Colombia and the Philippines
- Notable strength: Managed recruitment and ongoing team support
Contact Information
- Website: www.neowork.com
- Facebook: www.facebook.com/neoworkteam
- LinkedIn: www.linkedin.com/company/neoworkteam
- Instagram: www.instagram.com/neoworkteam

2. Outsourced
Outsourced recruits full-time administrative professionals in Colombia for international organizations. Available roles cover general administration, virtual assistance, executive support, data entry, customer service, and back-office coordination.
The provider manages recruitment, onboarding, HR administration, IT setup, and workplace support. Clients retain control over daily responsibilities while Outsourced handles the employment infrastructure behind the team. Its Colombia offering is relevant to businesses that want dedicated personnel rather than a shared task-based service, particularly when predictable monthly staffing and room to expand are important.
Key Facts
- Best for: Businesses building full-time remote administrative teams
- Core services: Virtual assistance, executive support, data entry, customer support
- Staffing model: Dedicated full-time employees
- Location: Colombia, with operations in several other outsourcing markets
- Notable strength: Managed HR, IT, onboarding, and operational support
Contact Information
- Website: outsourced.co
- E-mail: contact@outsourced.co
- Facebook: www.facebook.com/outsourcedcareers
- LinkedIn: www.linkedin.com/company/outsourcedglobal
- Address: Calle 7D #43A-40. Medellín, Antioquia 050022
- Phone: +61 2 8103 3124

3. Solvo Global
Solvo Global operates from Colombia and supplies nearshore professionals across administrative, customer support, finance, legal, logistics, and healthcare functions. Its staffing model allows clients to establish individual support roles or larger operational teams.
Administrative personnel can be assigned to scheduling, data processing, document control, reception, billing assistance, research, and customer communication. The range of available functions makes Solvo useful for organizations that expect administrative work to overlap with a specialized department. Businesses can keep oversight of daily priorities while the provider manages local recruitment and employment arrangements.
Key Facts
- Best for: Companies combining administrative and specialist support roles
- Core services: Administrative staffing, virtual assistance, data processing, customer support
- Industries: Logistics, healthcare, legal, finance, technology
- Location: Medellín, Colombia, with additional operating locations
- Notable strength: Broad selection of nearshore roles
Contact Information
- Website: solvoglobal.com
- E-mail: sales@solvoglobal.com
- Facebook: www.facebook.com/hiresolvohr
- Twitter: x.com/globalsolvo
- LinkedIn: www.linkedin.com/company/solvo-global
- Instagram: www.instagram.com/solvo_global
- Address: 1475 S. Price Rd., Chandler, AZ 85286
- Phone: +18334131546

4. Sharkhelpers
Sharkhelpers connects businesses with bilingual professionals based in Colombia. Its staffing options include virtual assistants, executive assistants, customer service representatives, sales support personnel, and other remote roles.
The company screens candidates and presents suitable profiles based on the client’s working hours, software requirements, and responsibilities. This approach is particularly relevant to small and midsize businesses that need a dedicated person but do not want to manage international recruitment independently. Administrative hires can assist with email, calendars, research, CRM updates, follow-ups, and routine coordination.
Key Facts
- Best for: Small and midsize businesses hiring bilingual remote staff
- Core services: Virtual assistance, executive assistance, customer support, sales support
- Staffing model: Dedicated remote professionals
- Location: Armenia, Colombia
- Notable strength: Candidate matching for bilingual roles
Contact Information
- Website: www.sharkhelpers.com
- E-mail: sales@sharkhelpers.com
- Facebook: www.facebook.com/sharkhelpers
- LinkedIn: www.linkedin.com/company/sharkhelpers
- Instagram: www.instagram.com/shark_helpers
- Address: Cl. 22 Nte. #19 - 10, Armenia, Quindío
- Phone: +57 301 4459932

5. RAM BPO
RAM BPO builds and manages nearshore teams from Medellín. Its offering includes virtual assistants, customer support, legal operations, logistics support, data entry, and other back-office functions.
The company is particularly relevant to logistics companies and other operationally demanding businesses. Administrative personnel can handle calendar coordination, office support, documentation, shipment updates, claims records, pricing requests, and routine follow-ups. RAM BPO manages local recruitment and employment, giving clients a way to add structured capacity while maintaining direct involvement in workflows and performance expectations.
Key Facts
- Best for: Logistics and operations-focused businesses
- Core services: Virtual assistance, back-office operations, customer support, data entry
- Specialization: Logistics, legal operations, and bilingual support
- Location: Medellín, Colombia
- Notable strength: Industry-specific operational teams
Contact Information
- Website: rambpo.com
- E-mail: jelou@rambpo.com
- Facebook: www.facebook.com/holarambpo
- LinkedIn: www.linkedin.com/company/holarambpo
- Instagram: www.instagram.com/holarambpo
- Address: Cl. 9 #43b-17 Medellín, Colombia
- Phone: +573018262457

6. Virtual Latinos
Virtual Latinos connects North American businesses with remote professionals located throughout Latin America, including Colombia. Its talent network covers executive assistance, general administration, marketing support, sales assistance, customer service, and operations.
The model works well for entrepreneurs and smaller organizations that want to delegate a mix of responsibilities to one bilingual professional. Depending on the role, an assistant may manage calendars, email, travel research, CRM records, client follow-ups, presentations, or basic marketing administration. The company supports candidate selection and provides a structured route for hiring across the region.
Key Facts
- Best for: Entrepreneurs and small businesses needing versatile assistants
- Core services: Executive assistance, administration, sales support, marketing support
- Talent market: Colombia and the wider Latin American region
- Staffing model: Dedicated remote assistants
- Notable strength: Broad network of bilingual professionals
Contact Information
- Website: www.virtuallatinos.com
- E-mail: info@virtuallatinos.com
- Facebook: www.facebook.com/VirtualLatinosJobs
- LinkedIn: www.linkedin.com/company/virtuallatinos
- Instagram: www.instagram.com/virtuallatinosjobs
- Address: 5425 Oberlin Dr, Suite 205, San Diego, CA 92121, United States
- Phone: +1 (619) 558-1118

7. Emapta
Emapta helps businesses establish dedicated offshore and nearshore teams across administrative support, finance, customer service, logistics, legal work, and other business functions. Colombia forms part of its Latin American delivery network.
Clients can build administrative teams around their existing procedures while Emapta manages recruitment, facilities, HR, and workforce support. This gives larger organizations more room to create specialized roles instead of relying on a fixed virtual assistant package. Administrative functions can include document processing, reporting, scheduling, coordination, records management, and department-specific operational work.
Key Facts
- Best for: Established companies building structured nearshore departments
- Core services: Administrative support, customer service, finance, logistics support
- Staffing model: Dedicated teams
- Location: Operations in Colombia and other global delivery markets
- Notable strength: Infrastructure for larger and specialized teams
Contact Information
- Website: emapta.com
- E-mail: hello@emapta.com
- LinkedIn: www.linkedin.com/company/emaptaglobal
- Address: Cl. 97a #13a-57, Bogota, Colombia
- Phone: +57 601 7868748

8. ContactPoint 360
ContactPoint 360 operates a delivery center in Bogotá and provides outsourced customer experience and business process support. Its capabilities extend beyond contact center work to back-office processing, customer administration, data handling, and operational support.
The company is a practical option for organizations whose administrative requirements are connected to a larger customer service operation. Teams can assist with updating records, processing requests, managing documentation, coordinating follow-ups, and completing repetitive workflows. Its managed BPO structure is better suited to defined processes and team-based delivery than to occasional personal-assistant assignments.
Key Facts
- Best for: Administrative workflows connected to customer operations
- Core services: Back-office support, data processing, customer care, technical support
- Staffing model: Managed BPO teams
- Location: Bogotá, Colombia
- Notable strength: Combining customer-facing and back-office processes
Contact Information
- Website: contactpoint360.com
- E-mail: sales@contactpoint360.com
- Facebook: www.facebook.com/ContactPoint360Company
- Twitter: x.com/CPoint360
- LinkedIn: www.linkedin.com/company/contact-point-360
- Address: Porto 100 Building Av. Cra. 45 #97-50 6th Floor, Bogotá, Colombia
- Phone: +1 866 522 1464

9. Booth
Booth provides remote staffing and managed outsourcing services, with talent available in Colombia and other delivery locations. It recruits for administrative, customer service, finance, marketing, technology, and operations positions.
The company manages recruitment and employment infrastructure while clients guide the employee’s day-to-day work. Administrative team members may cover diary management, email organization, reporting, data entry, document maintenance, customer coordination, and project support. The model can accommodate a single full-time professional as well as a broader team assembled across several business functions.
Key Facts
- Best for: Companies seeking dedicated staff across several departments
- Core services: Administrative staffing, customer service, finance support, operations
- Staffing model: Remote staffing and managed outsourcing
- Talent market: Colombia and other international locations
- Notable strength: Support for both individual hires and larger teams
Contact Information
- Website: hirebooth.com
- Facebook: www.facebook.com/boothglobal
- LinkedIn: www.linkedin.com/company/boothglobal
- Instagram: www.instagram.com/insidebooth
- Address: Chico Calle 100 No. 13 – 21 Piso 12 Edificio Megatower, Bogota, Colombia

10. SuperStaff
SuperStaff maintains outsourcing operations in Colombia and provides customer support, back-office processing, virtual assistance, healthcare support, and knowledge process outsourcing. Its bilingual teams are positioned for businesses serving both English-speaking and Spanish-speaking customers.
Administrative work can be integrated with customer care, healthcare coordination, order management, documentation, and data processing. This breadth is useful when a company needs more than calendar and inbox support. SuperStaff is better aligned with managed workflows and departmental functions where quality monitoring, supervision, and the ability to increase headcount are important.
Key Facts
- Best for: Managed administrative and customer support programs
- Core services: Virtual assistance, back-office processing, customer support, data management
- Industries: Healthcare, ecommerce, technology, financial services
- Location: Colombia, with additional delivery operations abroad
- Notable strength: Bilingual support across front-office and back-office functions
Contact Information
- Website: superstaff.com
- E-mail: info@superstaff.com
- Facebook: www.facebook.com/SuperStaffOutsourcing
- Twitter: x.com/SuperStaffBPO
- LinkedIn: www.linkedin.com/company/superstaffoutsourcing
- Address: NOI Coworking: Cl. 17 #43 F – 287, El Poblado, Medellín
- Phone: 415-651-7494

11. Valatam
Valatam recruits bilingual remote professionals from Latin America, including Colombia, for companies operating in North American time zones. Its service areas include executive assistance, general administration, customer success, recruitment support, marketing, and sales operations.
The company focuses on full-time remote placements, making it more appropriate for recurring work than isolated tasks. Administrative professionals can manage email, calendars, meeting preparation, research, reporting, travel planning, and internal coordination. Clients seeking a versatile team member who can move between administrative and commercial duties may find the regional talent model particularly relevant.
Key Facts
- Best for: Businesses needing full-time bilingual remote professionals
- Core services: Executive assistance, administration, customer success, recruitment support
- Staffing model: Full-time remote placements
- Talent market: Colombia and other Latin American countries
- Notable strength: Time-zone alignment with North American businesses
Contact Information
- Website: valatam.com
- E-mail: service@valatam.com
- LinkedIn: www.linkedin.com/company/valatam
- Instagram: www.instagram.com/valatam
- Address: 1309 Coffeen Avenue Suite 1200 Sheridan Wyoming 82801
- Phone: +19172836690

12. KMC Solutions
KMC Solutions helps companies build dedicated administrative and back-office teams in Colombia and the Philippines. The company manages local employment arrangements, recruitment, payroll, workspace, IT support, and HR administration.
Available functions include executive assistance, data entry, document processing, finance administration, procurement support, customer operations, and general back-office work. Its model is aimed at organizations that want a dedicated extension of their internal workforce. KMC is therefore most relevant when administrative responsibilities are well defined and require consistent full-time coverage rather than flexible hourly assistance.
Key Facts
- Best for: Dedicated administrative and back-office departments
- Core services: Executive support, data entry, document processing, finance administration
- Staffing model: Employer-supported dedicated teams
- Locations served: Colombia and the Philippines
- Notable strength: Employment, workplace, HR, and IT infrastructure
Contact Information
- Website: kmc.solutions
- Address: Cerca del Parque de la 93, Edificio Ecotek, Cl. 99 #10-57, Chapinero, Bogota, Cundinamarca, Colombia
- Phone: +57 6019159939

13. 1840 & Company
1840 & Company provides global staffing, outsourcing, employer of record, payroll, and compliance support. Its Colombia operation allows international businesses to recruit local professionals without first establishing their own Colombian entity.
Administrative staffing can cover virtual assistance, customer support, finance operations, data processing, HR coordination, and other business functions. The combination of talent sourcing and employment administration gives clients several engagement options. It is a useful fit for companies that may begin with administrative outsourcing but also need help handling payroll, benefits, contracts, and local compliance.
Key Facts
- Best for: International companies hiring without a Colombian entity
- Core services: Administrative staffing, outsourcing, payroll, employer of record
- Staffing model: Outsourcing and direct employment support
- Location: Colombia, within a wider global talent network
- Notable strength: Combining staffing with employment compliance
Contact Information
- Website: www.1840andco.com
- E-mail: info@1840andco.com
- Facebook: www.facebook.com/1840andCompany
- Twitter: x.com/1840andCompany
- LinkedIn: www.linkedin.com/company/1840-company
- Instagram: www.instagram.com/1840andco
- Address: 5440 W. 110th St Building 2, Suite 300 Overland Park, KS 66211

14. BA Performance
BA Performance provides bilingual virtual assistants and back-office professionals from Colombia for international businesses. Its services cover administrative support, executive assistance, data entry, process management, workflow automation, customer service, and other recurring operational functions. The company works with professionals based in major Colombian talent markets, including Bogotá, Medellín, Barranquilla, and Cali.
The provider combines individual virtual assistant placements with broader BPO and outsourcing services. Administrative professionals can support scheduling, research, project coordination, communications, data processing, and day-to-day back-office workflows. BA Performance recruits and vets bilingual talent before matching professionals with client requirements, making the model suitable for companies that need dedicated Colombian staff without building a local recruitment operation.
Key Facts
- Best for: Businesses seeking bilingual administrative and virtual assistant support from Colombia
- Core services: Administrative support, virtual assistance, back-office outsourcing, data entry, process management
- Staffing model: Dedicated remote professionals and managed outsourcing
- Location: Colombia, including Bogotá, Medellín, Barranquilla, and Cali
- Notable strength: Bilingual Colombian talent combined with U.S.-based outsourcing operations
Contact Information
- Website: baperformance.com
- E-mail: contact@baperformance.com
- Address: 7901 4th st n St. Petersburg, fl 33702

15. Cloudstaff
Cloudstaff provides offshore and nearshore staffing across administrative support, customer service, finance, technology, healthcare, and other professional functions. Colombia is included within its international talent and delivery footprint.
Companies can use the provider to recruit dedicated administrative professionals while receiving support with HR, workplace technology, payroll, and employee engagement. Relevant roles include virtual assistants, executive assistants, data entry specialists, customer coordinators, and operations support personnel. The model is designed for ongoing positions and distributed teams, particularly where clients want centralized management of remote workforce infrastructure.
Key Facts
- Best for: Distributed companies scaling multiple remote functions
- Core services: Administrative staffing, virtual assistance, customer support, data entry
- Staffing model: Dedicated offshore and nearshore professionals
- Location: Colombia and other global delivery markets
- Notable strength: Workforce technology and employee support infrastructure
Contact Information
- Website: www.cloudstaff.com
- Facebook: www.facebook.com/Cloudstaff
- Twitter: x.com/Cloud_Staff
- LinkedIn: www.linkedin.com/company/cloudstaff
- Address: 1F G6 Building, Avenida Calle 26 No. 92 – 32 Bogota, D.C
- Phone: (+57) 601 919 4602
Conclusion
Administrative support outsourcing in Colombia gives businesses a practical way to add dependable capacity without making everyday operations more complicated. The real value goes beyond lower staffing costs. Bilingual professionals, overlapping working hours with North America, and familiarity with international business practices can make communication feel surprisingly straightforward.
The right provider depends on what actually needs to come off the internal team’s plate. Some businesses need one dedicated assistant for schedules, inboxes, and documentation. Others need a managed back-office team that can handle reporting, customer coordination, data processing, and department-specific workflows. Clear responsibilities, sensible performance measures, and a thoughtful onboarding process matter just as much as the provider selected.
Topics
15 Best Administrative Support Outsourcing Companies in Colombia (2026)
Colombia gives international businesses access to bilingual administrative professionals who can work closely with North American teams. This guide compares companies offering virtual assistants, executive support, data entry, scheduling, document management, and broader back-office outsourcing.

1. NeoWork
NeoWork provides dedicated administrative support professionals from Colombia and the Philippines. Its teams handle the recurring operational tasks that often consume an internal team’s time, including calendar management, data entry, document preparation, inbox organization, reporting, and customer communication. The company selects just 3.2% of applicants, while the professionals it places maintain a 91% annualized retention rate.
Rather than supplying occasional freelance assistance, NeoWork builds dedicated teams around the client’s processes. Recruitment, onboarding, performance management, and employee support are managed within the outsourcing relationship. This structure is suited to growing companies that need stable administrative capacity and want remote staff to become familiar with their systems over time.
Key Facts
- Best for: Growing companies seeking dedicated administrative teams
- Core services: Administrative support outsourcing , data entry, calendar management, document preparation, reporting
- Staffing model: Dedicated remote professionals
- Locations served: Colombia and the Philippines
- Notable strength: Managed recruitment and ongoing team support
Contact Information
- Website: www.neowork.com
- Facebook: www.facebook.com/neoworkteam
- LinkedIn: www.linkedin.com/company/neoworkteam
- Instagram: www.instagram.com/neoworkteam

2. Outsourced
Outsourced recruits full-time administrative professionals in Colombia for international organizations. Available roles cover general administration, virtual assistance, executive support, data entry, customer service, and back-office coordination.
The provider manages recruitment, onboarding, HR administration, IT setup, and workplace support. Clients retain control over daily responsibilities while Outsourced handles the employment infrastructure behind the team. Its Colombia offering is relevant to businesses that want dedicated personnel rather than a shared task-based service, particularly when predictable monthly staffing and room to expand are important.
Key Facts
- Best for: Businesses building full-time remote administrative teams
- Core services: Virtual assistance, executive support, data entry, customer support
- Staffing model: Dedicated full-time employees
- Location: Colombia, with operations in several other outsourcing markets
- Notable strength: Managed HR, IT, onboarding, and operational support
Contact Information
- Website: outsourced.co
- E-mail: contact@outsourced.co
- Facebook: www.facebook.com/outsourcedcareers
- LinkedIn: www.linkedin.com/company/outsourcedglobal
- Address: Calle 7D #43A-40. Medellín, Antioquia 050022
- Phone: +61 2 8103 3124

3. Solvo Global
Solvo Global operates from Colombia and supplies nearshore professionals across administrative, customer support, finance, legal, logistics, and healthcare functions. Its staffing model allows clients to establish individual support roles or larger operational teams.
Administrative personnel can be assigned to scheduling, data processing, document control, reception, billing assistance, research, and customer communication. The range of available functions makes Solvo useful for organizations that expect administrative work to overlap with a specialized department. Businesses can keep oversight of daily priorities while the provider manages local recruitment and employment arrangements.
Key Facts
- Best for: Companies combining administrative and specialist support roles
- Core services: Administrative staffing, virtual assistance, data processing, customer support
- Industries: Logistics, healthcare, legal, finance, technology
- Location: Medellín, Colombia, with additional operating locations
- Notable strength: Broad selection of nearshore roles
Contact Information
- Website: solvoglobal.com
- E-mail: sales@solvoglobal.com
- Facebook: www.facebook.com/hiresolvohr
- Twitter: x.com/globalsolvo
- LinkedIn: www.linkedin.com/company/solvo-global
- Instagram: www.instagram.com/solvo_global
- Address: 1475 S. Price Rd., Chandler, AZ 85286
- Phone: +18334131546

4. Sharkhelpers
Sharkhelpers connects businesses with bilingual professionals based in Colombia. Its staffing options include virtual assistants, executive assistants, customer service representatives, sales support personnel, and other remote roles.
The company screens candidates and presents suitable profiles based on the client’s working hours, software requirements, and responsibilities. This approach is particularly relevant to small and midsize businesses that need a dedicated person but do not want to manage international recruitment independently. Administrative hires can assist with email, calendars, research, CRM updates, follow-ups, and routine coordination.
Key Facts
- Best for: Small and midsize businesses hiring bilingual remote staff
- Core services: Virtual assistance, executive assistance, customer support, sales support
- Staffing model: Dedicated remote professionals
- Location: Armenia, Colombia
- Notable strength: Candidate matching for bilingual roles
Contact Information
- Website: www.sharkhelpers.com
- E-mail: sales@sharkhelpers.com
- Facebook: www.facebook.com/sharkhelpers
- LinkedIn: www.linkedin.com/company/sharkhelpers
- Instagram: www.instagram.com/shark_helpers
- Address: Cl. 22 Nte. #19 - 10, Armenia, Quindío
- Phone: +57 301 4459932

5. RAM BPO
RAM BPO builds and manages nearshore teams from Medellín. Its offering includes virtual assistants, customer support, legal operations, logistics support, data entry, and other back-office functions.
The company is particularly relevant to logistics companies and other operationally demanding businesses. Administrative personnel can handle calendar coordination, office support, documentation, shipment updates, claims records, pricing requests, and routine follow-ups. RAM BPO manages local recruitment and employment, giving clients a way to add structured capacity while maintaining direct involvement in workflows and performance expectations.
Key Facts
- Best for: Logistics and operations-focused businesses
- Core services: Virtual assistance, back-office operations, customer support, data entry
- Specialization: Logistics, legal operations, and bilingual support
- Location: Medellín, Colombia
- Notable strength: Industry-specific operational teams
Contact Information
- Website: rambpo.com
- E-mail: jelou@rambpo.com
- Facebook: www.facebook.com/holarambpo
- LinkedIn: www.linkedin.com/company/holarambpo
- Instagram: www.instagram.com/holarambpo
- Address: Cl. 9 #43b-17 Medellín, Colombia
- Phone: +573018262457

6. Virtual Latinos
Virtual Latinos connects North American businesses with remote professionals located throughout Latin America, including Colombia. Its talent network covers executive assistance, general administration, marketing support, sales assistance, customer service, and operations.
The model works well for entrepreneurs and smaller organizations that want to delegate a mix of responsibilities to one bilingual professional. Depending on the role, an assistant may manage calendars, email, travel research, CRM records, client follow-ups, presentations, or basic marketing administration. The company supports candidate selection and provides a structured route for hiring across the region.
Key Facts
- Best for: Entrepreneurs and small businesses needing versatile assistants
- Core services: Executive assistance, administration, sales support, marketing support
- Talent market: Colombia and the wider Latin American region
- Staffing model: Dedicated remote assistants
- Notable strength: Broad network of bilingual professionals
Contact Information
- Website: www.virtuallatinos.com
- E-mail: info@virtuallatinos.com
- Facebook: www.facebook.com/VirtualLatinosJobs
- LinkedIn: www.linkedin.com/company/virtuallatinos
- Instagram: www.instagram.com/virtuallatinosjobs
- Address: 5425 Oberlin Dr, Suite 205, San Diego, CA 92121, United States
- Phone: +1 (619) 558-1118

7. Emapta
Emapta helps businesses establish dedicated offshore and nearshore teams across administrative support, finance, customer service, logistics, legal work, and other business functions. Colombia forms part of its Latin American delivery network.
Clients can build administrative teams around their existing procedures while Emapta manages recruitment, facilities, HR, and workforce support. This gives larger organizations more room to create specialized roles instead of relying on a fixed virtual assistant package. Administrative functions can include document processing, reporting, scheduling, coordination, records management, and department-specific operational work.
Key Facts
- Best for: Established companies building structured nearshore departments
- Core services: Administrative support, customer service, finance, logistics support
- Staffing model: Dedicated teams
- Location: Operations in Colombia and other global delivery markets
- Notable strength: Infrastructure for larger and specialized teams
Contact Information
- Website: emapta.com
- E-mail: hello@emapta.com
- LinkedIn: www.linkedin.com/company/emaptaglobal
- Address: Cl. 97a #13a-57, Bogota, Colombia
- Phone: +57 601 7868748

8. ContactPoint 360
ContactPoint 360 operates a delivery center in Bogotá and provides outsourced customer experience and business process support. Its capabilities extend beyond contact center work to back-office processing, customer administration, data handling, and operational support.
The company is a practical option for organizations whose administrative requirements are connected to a larger customer service operation. Teams can assist with updating records, processing requests, managing documentation, coordinating follow-ups, and completing repetitive workflows. Its managed BPO structure is better suited to defined processes and team-based delivery than to occasional personal-assistant assignments.
Key Facts
- Best for: Administrative workflows connected to customer operations
- Core services: Back-office support, data processing, customer care, technical support
- Staffing model: Managed BPO teams
- Location: Bogotá, Colombia
- Notable strength: Combining customer-facing and back-office processes
Contact Information
- Website: contactpoint360.com
- E-mail: sales@contactpoint360.com
- Facebook: www.facebook.com/ContactPoint360Company
- Twitter: x.com/CPoint360
- LinkedIn: www.linkedin.com/company/contact-point-360
- Address: Porto 100 Building Av. Cra. 45 #97-50 6th Floor, Bogotá, Colombia
- Phone: +1 866 522 1464

9. Booth
Booth provides remote staffing and managed outsourcing services, with talent available in Colombia and other delivery locations. It recruits for administrative, customer service, finance, marketing, technology, and operations positions.
The company manages recruitment and employment infrastructure while clients guide the employee’s day-to-day work. Administrative team members may cover diary management, email organization, reporting, data entry, document maintenance, customer coordination, and project support. The model can accommodate a single full-time professional as well as a broader team assembled across several business functions.
Key Facts
- Best for: Companies seeking dedicated staff across several departments
- Core services: Administrative staffing, customer service, finance support, operations
- Staffing model: Remote staffing and managed outsourcing
- Talent market: Colombia and other international locations
- Notable strength: Support for both individual hires and larger teams
Contact Information
- Website: hirebooth.com
- Facebook: www.facebook.com/boothglobal
- LinkedIn: www.linkedin.com/company/boothglobal
- Instagram: www.instagram.com/insidebooth
- Address: Chico Calle 100 No. 13 – 21 Piso 12 Edificio Megatower, Bogota, Colombia

10. SuperStaff
SuperStaff maintains outsourcing operations in Colombia and provides customer support, back-office processing, virtual assistance, healthcare support, and knowledge process outsourcing. Its bilingual teams are positioned for businesses serving both English-speaking and Spanish-speaking customers.
Administrative work can be integrated with customer care, healthcare coordination, order management, documentation, and data processing. This breadth is useful when a company needs more than calendar and inbox support. SuperStaff is better aligned with managed workflows and departmental functions where quality monitoring, supervision, and the ability to increase headcount are important.
Key Facts
- Best for: Managed administrative and customer support programs
- Core services: Virtual assistance, back-office processing, customer support, data management
- Industries: Healthcare, ecommerce, technology, financial services
- Location: Colombia, with additional delivery operations abroad
- Notable strength: Bilingual support across front-office and back-office functions
Contact Information
- Website: superstaff.com
- E-mail: info@superstaff.com
- Facebook: www.facebook.com/SuperStaffOutsourcing
- Twitter: x.com/SuperStaffBPO
- LinkedIn: www.linkedin.com/company/superstaffoutsourcing
- Address: NOI Coworking: Cl. 17 #43 F – 287, El Poblado, Medellín
- Phone: 415-651-7494

11. Valatam
Valatam recruits bilingual remote professionals from Latin America, including Colombia, for companies operating in North American time zones. Its service areas include executive assistance, general administration, customer success, recruitment support, marketing, and sales operations.
The company focuses on full-time remote placements, making it more appropriate for recurring work than isolated tasks. Administrative professionals can manage email, calendars, meeting preparation, research, reporting, travel planning, and internal coordination. Clients seeking a versatile team member who can move between administrative and commercial duties may find the regional talent model particularly relevant.
Key Facts
- Best for: Businesses needing full-time bilingual remote professionals
- Core services: Executive assistance, administration, customer success, recruitment support
- Staffing model: Full-time remote placements
- Talent market: Colombia and other Latin American countries
- Notable strength: Time-zone alignment with North American businesses
Contact Information
- Website: valatam.com
- E-mail: service@valatam.com
- LinkedIn: www.linkedin.com/company/valatam
- Instagram: www.instagram.com/valatam
- Address: 1309 Coffeen Avenue Suite 1200 Sheridan Wyoming 82801
- Phone: +19172836690

12. KMC Solutions
KMC Solutions helps companies build dedicated administrative and back-office teams in Colombia and the Philippines. The company manages local employment arrangements, recruitment, payroll, workspace, IT support, and HR administration.
Available functions include executive assistance, data entry, document processing, finance administration, procurement support, customer operations, and general back-office work. Its model is aimed at organizations that want a dedicated extension of their internal workforce. KMC is therefore most relevant when administrative responsibilities are well defined and require consistent full-time coverage rather than flexible hourly assistance.
Key Facts
- Best for: Dedicated administrative and back-office departments
- Core services: Executive support, data entry, document processing, finance administration
- Staffing model: Employer-supported dedicated teams
- Locations served: Colombia and the Philippines
- Notable strength: Employment, workplace, HR, and IT infrastructure
Contact Information
- Website: kmc.solutions
- Address: Cerca del Parque de la 93, Edificio Ecotek, Cl. 99 #10-57, Chapinero, Bogota, Cundinamarca, Colombia
- Phone: +57 6019159939

13. 1840 & Company
1840 & Company provides global staffing, outsourcing, employer of record, payroll, and compliance support. Its Colombia operation allows international businesses to recruit local professionals without first establishing their own Colombian entity.
Administrative staffing can cover virtual assistance, customer support, finance operations, data processing, HR coordination, and other business functions. The combination of talent sourcing and employment administration gives clients several engagement options. It is a useful fit for companies that may begin with administrative outsourcing but also need help handling payroll, benefits, contracts, and local compliance.
Key Facts
- Best for: International companies hiring without a Colombian entity
- Core services: Administrative staffing, outsourcing, payroll, employer of record
- Staffing model: Outsourcing and direct employment support
- Location: Colombia, within a wider global talent network
- Notable strength: Combining staffing with employment compliance
Contact Information
- Website: www.1840andco.com
- E-mail: info@1840andco.com
- Facebook: www.facebook.com/1840andCompany
- Twitter: x.com/1840andCompany
- LinkedIn: www.linkedin.com/company/1840-company
- Instagram: www.instagram.com/1840andco
- Address: 5440 W. 110th St Building 2, Suite 300 Overland Park, KS 66211

14. BA Performance
BA Performance provides bilingual virtual assistants and back-office professionals from Colombia for international businesses. Its services cover administrative support, executive assistance, data entry, process management, workflow automation, customer service, and other recurring operational functions. The company works with professionals based in major Colombian talent markets, including Bogotá, Medellín, Barranquilla, and Cali.
The provider combines individual virtual assistant placements with broader BPO and outsourcing services. Administrative professionals can support scheduling, research, project coordination, communications, data processing, and day-to-day back-office workflows. BA Performance recruits and vets bilingual talent before matching professionals with client requirements, making the model suitable for companies that need dedicated Colombian staff without building a local recruitment operation.
Key Facts
- Best for: Businesses seeking bilingual administrative and virtual assistant support from Colombia
- Core services: Administrative support, virtual assistance, back-office outsourcing, data entry, process management
- Staffing model: Dedicated remote professionals and managed outsourcing
- Location: Colombia, including Bogotá, Medellín, Barranquilla, and Cali
- Notable strength: Bilingual Colombian talent combined with U.S.-based outsourcing operations
Contact Information
- Website: baperformance.com
- E-mail: contact@baperformance.com
- Address: 7901 4th st n St. Petersburg, fl 33702

15. Cloudstaff
Cloudstaff provides offshore and nearshore staffing across administrative support, customer service, finance, technology, healthcare, and other professional functions. Colombia is included within its international talent and delivery footprint.
Companies can use the provider to recruit dedicated administrative professionals while receiving support with HR, workplace technology, payroll, and employee engagement. Relevant roles include virtual assistants, executive assistants, data entry specialists, customer coordinators, and operations support personnel. The model is designed for ongoing positions and distributed teams, particularly where clients want centralized management of remote workforce infrastructure.
Key Facts
- Best for: Distributed companies scaling multiple remote functions
- Core services: Administrative staffing, virtual assistance, customer support, data entry
- Staffing model: Dedicated offshore and nearshore professionals
- Location: Colombia and other global delivery markets
- Notable strength: Workforce technology and employee support infrastructure
Contact Information
- Website: www.cloudstaff.com
- Facebook: www.facebook.com/Cloudstaff
- Twitter: x.com/Cloud_Staff
- LinkedIn: www.linkedin.com/company/cloudstaff
- Address: 1F G6 Building, Avenida Calle 26 No. 92 – 32 Bogota, D.C
- Phone: (+57) 601 919 4602
Conclusion
Administrative support outsourcing in Colombia gives businesses a practical way to add dependable capacity without making everyday operations more complicated. The real value goes beyond lower staffing costs. Bilingual professionals, overlapping working hours with North America, and familiarity with international business practices can make communication feel surprisingly straightforward.
The right provider depends on what actually needs to come off the internal team’s plate. Some businesses need one dedicated assistant for schedules, inboxes, and documentation. Others need a managed back-office team that can handle reporting, customer coordination, data processing, and department-specific workflows. Clear responsibilities, sensible performance measures, and a thoughtful onboarding process matter just as much as the provider selected.
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