Let’s be honest - outsourcing isn’t just about cutting costs anymore. It’s about finding real partners who can grow with you, adapt fast, and feel like an actual extension of your team. That’s why so many companies turn to the Philippines. The talent pool is massive, the service quality is solid, and the cultural fit (especially for U.S.-based businesses) is hard to beat.

In this guide, we’re spotlighting the BPO companies in the Philippines that actually walk the talk - whether you need customer support pros, tech teams, virtual assistants, or something more niche. These are the firms that make offshoring feel seamless, not like a gamble.

1. NeoWork

At NeoWork, we focus on helping teams scale with flexibility. We build flexible teams that can be staffed from multiple regions, including the Philippines, to support your growth needs. Whether you're looking to add a few key roles or spin up an entire department, we support that growth with talent, structure, and a model that doesn’t get in the way of your internal operations. You stay in charge of the day-to-day. We take care of recruiting, upskilling, and retention, so your team can scale without slowing down.

Our approach works well for companies that need to stay agile. We’re comfortable starting small and expanding as your needs change. Our services are a mix of fully managed operations and standalone support roles, depending on what makes sense for you. We support global teams from the Philippines across areas like customer experience, technical services, and creative production, making it easier to handle the pressure of fast growth without adding complexity.

Key Highlights:

• Scalable support for startups and growing businesses
• Philippine-based teams with global coverage
• Modular service options for custom team setups
• Built-in support for training, retention, and performance
• Flexible partnership model that adjusts as business needs shift

Services:

• Customer support and experience
• Virtual assistants and back-office roles
• IT development and technical staffing
• AI data labeling and training support
• Task-based MVP workflows
• Graphic design and creative production

Contact Information:

• Website: www.neowork.com
• Facebook: www.facebook.com/neoworkteam
• LinkedIn: www.linkedin.com/company/neoworkteam
• Instagram: www.instagram.com/neoworkteam

2. Piton Global

Piton Global focuses on building teams tailored to the specific needs of their clients, aiming for flexible setups that grow as businesses scale. The company works closely with clients to understand their goals and align staffing and management practices to meet those objectives without adding unnecessary complexity. Their approach centers on placing the right people and supporting them with the necessary tools and processes to maintain quality and productivity.

Ongoing training and support are a key part of Piton Global’s model, helping reduce turnover and keep skills up to date. Their service range includes customer service, back-office tasks, and technical support, allowing clients to delegate routine work and concentrate on their core operations. They emphasize efficiency balanced with adaptability, providing scalable solutions that adjust as project demands evolve.

Key Highlights:

• Customized team building based on client needs
• Ongoing training and support for staff
• Flexible workforce management to handle changing workloads
• Collaboration with clients on process alignment
• Focus on maintaining quality while scaling

Services:

• Customer service outsourcing
• Back-office support
• Technical support
• Workforce management
• Training and quality assurance

Contact Information:

• Website: www.piton-global.com
• E-mail: contactus@piton-global.com
• Phone: 1800-370-551

3. OutForce BPO

OutForce BPO offers businesses a way to scale their operations by building offshore teams based in the Philippines. They focus on combining AI-driven hiring methods with optimized workflows to create staffing solutions that grow with their clients’ needs. Their approach involves giving clients full control over their remote teams while providing transparent pricing and minimizing hidden costs. This setup helps businesses manage resources more predictably and adjust staffing levels without extra overhead or surprises.

Their operations emphasize process efficiency and technology integration, using automation and real-time analytics to support smooth team management. With offices in Manila, Cebu, and Clark, they maintain infrastructure designed to ensure reliability and security. OutForce works with companies across various industries, helping them overcome workforce challenges by providing flexible teams that adapt as demands change, especially useful when rapid scaling is required.

Key Highlights:

• AI-powered talent screening combined with human evaluation
• Transparent pricing with no hidden fees
• Full client control over offshore teams
• Use of automation and real-time analytics to streamline workflows
• Infrastructure in multiple Philippine locations with enterprise-grade security

Services:

• Offshore recruitment and staffing
• Workforce management and HR administration
• Process optimization and automation support
• Technical and customer service staffing
• Secure cloud-based operations and analytics

Contact Information:

• Website: outforcebpo.com
• E-mail: sales@outforce.com.ph
• Facebook: www.facebook.com/OutForceOutsourcing
• LinkedIn: www.linkedin.com/company/outforcebpo
• Address: L7 The 30th Corporate Center, 30 Meralco Ave, Pasig, 1604 Metro Manila, Philippines
• Phone: +63 2 8424 2747

4. ConnectOS

ConnectOS builds offshore teams in the Philippines designed to integrate smoothly with clients’ existing operations. Their focus is on providing access to skilled talent across a variety of functions while handling the complexities of recruitment, compliance, HR, and IT management. They aim to reduce the administrative burden on clients so they can focus on managing their teams and business goals. The company emphasizes legal and security compliance to give clients confidence in their offshore arrangements.

They also put effort into creating a positive work environment for their teams with wellness perks and facilities, which supports employee retention and motivation. ConnectOS serves clients across multiple industries, offering flexibility through transparent pricing and no long-term contracts. Their process moves quickly, with candidate shortlists typically delivered within 7 to 10 days, helping companies scale their support efficiently without surprises.

Key Highlights:

• Full legal and compliance management
• Integration with client teams while handling operational complexities
• Transparent pricing with no hidden fees or markups
• Employee engagement programs including wellness perks
• Fast recruitment process with pre-vetted candidates

Services:

• Customer service and help desk support
• Administrative and back-office support
• IT and technical staffing
• Marketing and sales support
• Accounting and finance roles
• Human resources and payroll management

Contact Information:

• Website: connectos.co
• E-mail: info@connectos.co
• Facebook: www.facebook.com/ConnectOffshoring
• Address: Level 30, Mega Tower, EDSA, Manila, 1550 Philippines
• Phone: +63 2 8539 1655

5. MCVO Talent Outsourcing Services

MCVO Talent Outsourcing Services focuses on helping small and medium businesses build offshore teams in the Philippines. They emphasize providing reliable and educated staff who can handle various office functions while understanding both Filipino and US business cultures. Their approach is tailored for companies new to outsourcing, aiming to make the process straightforward with clear communication and ongoing support. The company follows a structured onboarding system that includes candidate screening, interviews, and follow-ups to ensure client satisfaction.

Their services cover a broad range of back-office roles including bookkeeping, accounting, and administrative support. MCVO Talent works closely with clients to customize staffing solutions that fit specific needs, often managing both full-time and part-time positions. They also stress cost savings as a practical benefit of outsourcing while maintaining a focus on quality and consistency in service delivery.

Key Highlights:

• Focus on small and medium businesses new to outsourcing
• Deep understanding of both Filipino and US business environments
• Structured recruitment and onboarding process
• Ongoing client and employee performance reviews
• Flexibility with full-time and part-time staffing options

Services:

• Bookkeeping and accounting support
• Medical billing
• Administrative assistance
• Virtual assistants and executive support
• Digital marketing
• HR outsourcing and compliance

Contact Information:

• Website: www.mcvotalent.com
• E-mail: info@mcvotalent.com
• Facebook: www.facebook.com/mcvotalentoutsourcingservices
• Twitter: x.com/mcvotalent
• LinkedIn: www.linkedin.com/company/mcvo-talent-outsourcing-services
• Instagram: www.instagram.com/mcvotalentoutsourcingservices
• Address: Unit 411, Melbourne Residences, 11 Sen. Gil J. Puyat Ave, Makati City, 1235 Metro Manila, Philippines
• Phone: 02 8395 7198

6. Peak Outsourcing

Peak Outsourcing works with businesses across various industries to develop tailored outsourcing solutions that fit specific operational needs. They take a structured approach to onboarding, starting with a discovery phase where a dedicated manager collaborates with clients to understand goals and processes. Their recruitment combines sourcing, headhunting, and testing to find qualified candidates who align well with each client’s requirements. After team setup, they provide ongoing monitoring and feedback loops to help optimize performance and ensure business objectives are met.

The company offers support in several functional areas including customer service, technical support, back-office operations, and financial services. They emphasize flexibility and scalability, allowing clients to adjust team size or add new capabilities as their needs evolve. With offices in key global markets, they aim to bring local insight to global business challenges, helping organizations maintain smooth operations and consistent service delivery.

Key Highlights:

• Customized onboarding with dedicated managers
• Recruitment combining sourcing, headhunting, and testing
• Ongoing performance monitoring and optimization
• Flexible team scaling to meet changing needs
• Experience across multiple industries including retail, healthcare, and technology

Services:

• Customer support and call center operations
• IT and technical support
• Data management and back-office services
• Financial and billing services
• Marketing and sales support

Contact Information:

• Website: www.peakoutsourcing.com
• E-mail: recruitph@peakoutsourcing.com
• Facebook: www.facebook.com/peakoutsourcing
• LinkedIn: www.linkedin.com/company/peakoutsourcing
• Instagram: www.instagram.com/peak.outsourcing
• Address: 18F, Citibank Center, 8741, 1226 Paseo de Roxas, Makati City, Metro Manila, Metro Manila
• Phone: +63 917 118 8520

7. iSupport Worldwide

iSupport Worldwide focuses on providing flexible outsourcing services that can adapt to a company’s changing needs. They highlight quick setup and integration, aiming to get teams up and running with minimal delay. Their approach combines global talent sourcing with an understanding of various industries, allowing them to build teams tailored to specific business environments and goals. This mix of speed and customization helps companies looking for scalable support without the hassle of lengthy onboarding.

Their services cover a broad range of tasks from customer service to back-office operations, with an emphasis on delivering consistent results through well-trained teams. They also underline their commitment to clear communication and collaboration, working closely with clients to align processes and expectations. This focus helps maintain smooth workflows and supports gradual growth as client demands evolve.

Key Highlights:

• Fast team setup and onboarding process
• Access to global talent pool tailored to client needs
• Industry-specific team building and support
• Focus on collaboration and clear communication
• Scalable solutions to accommodate business growth

Services:

• Customer service and technical support
• Back-office and administrative support
• Sales and marketing assistance
• Data processing and management
• Specialized industry outsourcing (e.g., healthcare, finance)

Contact Information:

• Website: isupportworldwide.com
• E-mail: buildyourteam@isupportworldwide.com
• Facebook: www.facebook.com/isupportworldwide
• LinkedIn: www.linkedin.com/company/isupport-worldwide
• Instagram: www.instagram.com/isupportworldwide
• Address: 6/9/10F Cyberscape Alpha Building Garnet and Sapphire Roads Ortigas Central Business District, Pasig City 1605 Philippines
• Phone: +1-888-524-4799

8. Capital One

Capital One operates as an extension of Capital One’s global business operations, providing a range of support services primarily focused on finance-related processes. They maintain a structured work environment aimed at upholding workplace diversity and equal opportunity. Their setup reflects the practices of a larger multinational company, adapting global standards within the Philippine BPO context. This approach offers a familiar framework for clients who require consistent, scalable support aligned with international business expectations.

The company places emphasis on compliance and inclusivity, managing teams that support different financial and customer service functions. They follow regulatory requirements and maintain a clear stance on workplace ethics, ensuring that their workforce reflects a broad spectrum of backgrounds. Their operational model supports gradual scaling, allowing teams to expand as business needs evolve, while keeping a focus on maintaining quality and security throughout the process.

Key Highlights:

• Part of a global financial services company
• Structured work environment with focus on compliance
• Commitment to workplace diversity and equal opportunity
• Supports scalable team growth based on client needs
• Adheres to privacy and data protection standards

Services:

• Financial and accounting support
• Customer service and client assistance
• Compliance and risk management
• Data handling and processing
• Back-office support functions

Contact Information:

• Website: capitalonecareers.com.ph
• Address: 5150 North Bridgeway, Northgate Cyberzone, Filinvest Corporate City, Alabang, Muntinlupa City, Metro Manila

9. Transec BPO Solutions Inc.

Transec BPO Solutions focuses on supporting small to mid-sized tech companies by providing outsourced teams for customer support and back-office functions. They emphasize a structured hiring process designed to deliver skilled and reliable personnel who fit the specific needs and culture of their clients. Their approach centers on helping businesses reduce operational costs while allowing internal teams to concentrate on core activities, providing a flexible way to manage growth and scaling challenges.

The company also brings operational insights to help streamline workflows and improve team performance. With experience in working closely with clients over the long term, Transec aims to embed itself as a natural part of a company’s operations. Their services cover a range of tasks, from technical support and data processing to more specialized roles like software development and quality assurance, tailored to tech-oriented businesses looking for scalable outsourcing solutions.

Key Highlights:

• Focus on small to mid-sized technology companies
• Uses a detailed 7-stage hiring process
• Supports cost reduction and operational efficiency
• Emphasizes long-term client relationships and cultural fit
• Provides operational consulting to improve workflows

Services:

• General customer support
• Technical support
• Data entry and processing
• Data transcription
• Lead mining
• Content moderation
• Virtual assistance
• Accounting support
• Quality assurance
• Graphic design
• Web design and development
• Software development and testing

Contact Information:

• Website: transecbpo.com
• E-mail: info@transecbpo.com
• Facebook: www.facebook.com/transecbpo
• Address: 31st Flr One Corporate Centre Meralco Avenue, Pasig City, Metro Manila 1600 Philippines
• Phone: +63 2 8632 7864

10. Big Outsource

Big Outsource offers a variety of outsourcing solutions aimed at helping businesses scale their operations by providing flexible, dedicated teams from the Philippines. They work with companies of different sizes, from startups to larger enterprises, tailoring their services to fit the client’s specific needs. Their focus is on delivering dependable support that integrates with a client’s workflow while maintaining consistent performance across various business functions.

They emphasize building teams that contribute meaningfully to a company’s daily operations, handling tasks ranging from virtual assistance to specialized back-office roles. The company also highlights its ability to scale services up or down according to demand, which can be especially useful for businesses managing fluctuating workloads. Their approach involves supporting clients across multiple industries, adapting to the unique challenges of each sector.

Key Highlights:

• Flexible scaling from small to large teams
• Dedicated full-time staff based in the Philippines
• Emphasis on integrating with client workflows
• Serves a range of industries including healthcare, retail, and technology
• Offers a referral program for client partnerships

Services:

• Virtual assistance
• Customer service support
• Technical support
• Back-office support
• Data entry and processing
• Call center solutions
• Dedicated staffing
• Legal and administrative support

Contact Information:

• Website: bigoutsource.com
• E-mail: info@bigoutsource.com
• Facebook: www.facebook.com/BigOutsource
• Twitter: x.com/BigOutsource
• LinkedIn: www.linkedin.com/company/bigoutsource
• Instagram: www.instagram.com/bigoutsource
• Address: Lot 1-4 Block 4 Guevarra Subd. San Pablo City, Laguna Philippines 4000
• Phone: +63 49 546 6399

11. Magellan Solutions

Magellan Solutions focuses on providing outsourcing services that support businesses in managing customer interactions, back-office tasks, and lead generation. Their approach involves offering flexible teams that can handle various roles including inbound and outbound calls, technical support, and administrative functions. They aim to help companies maintain steady operations across multiple time zones by delivering 24/7 support, which allows clients to keep their customer service and business processes running around the clock.

The company serves a wide range of industries and adapts its services to meet the specific needs of small and medium-sized businesses. By combining traditional call center offerings with technology like AI, they provide a blend of human expertise and automation to improve efficiency. This allows their teams to focus on more complex issues while routine tasks are managed with AI assistance, creating smoother workflows for clients.

Key Highlights:

• 24/7 call center and back-office operations
• Supports inbound, outbound, and technical call services
• Integration of AI tools to assist agents
• Services across multiple industries
• Certified for data security and compliance standards

Services:

• Inbound and outbound call center
• Customer support outsourcing
• Technical support
• Lead generation and appointment setting
• Debt collection and accounts receivable services
• Virtual receptionist and answering services
• Data management and back-office support
• Multilingual call handling
• Telemarketing and market research

Contact Information:

• Website: www.magellan-solutions.com
• E-mail: hello@magellan-solutions.com
• Facebook: www.facebook.com/magellanbpo
• LinkedIn: www.linkedin.com/company/magellanbpo
• Instagram: www.instagram.com/magellansolutions
• Address: PB Mezzanine Floor, Summit One Tower 530 Shaw Boulevard, Mandaluyong City 1552 Philippines
• Phone: 63-2-83966000

12. Telework PH

Telework PH specializes in building dedicated teams that support businesses with customer service, back-office operations, and data-related tasks. They focus on providing full-time, English-speaking agents who handle a range of roles from virtual assistance to data annotation. Their approach centers on helping clients scale their operations smoothly by assembling teams that work as an extension of the business, aiming to reduce the burden on in-house resources.

The company offers flexible remote staffing solutions, including a "work from home" model designed to keep operations steady regardless of external challenges. They emphasize ongoing communication, data security, and hands-off management for clients, allowing businesses to focus on growth while Telework PH handles recruitment, monitoring, and workflow management. Their services are tailored for companies looking to balance quality support with cost efficiency over the long term.

Key Highlights:

• Dedicated, full-time remote teams with strong English skills
• Flexible work-from-home staffing model
• Emphasis on data security and privacy
• Wide range of outsourcing solutions beyond just call centers
• Ongoing monitoring and client communication

Services:

• Customer experience support
• Back office and data processing
• Virtual assistant services
• Data annotation for AI and machine learning
• Call center operations
• A2P messaging services

Contact Information:

• Website: teleworkph.com
• E-mail: sales@teleworkph.com
• Facebook: www.facebook.com/teleworkph
• Twitter: x.com/TeleWorkPH
• LinkedIn: www.linkedin.com/company/teleworkph
• Address: 3F PDC Technopark Mahogany Compound, San Rafael, 3008 Bulacan, Philippines
• Phone: +1(833)-853-9675

13. Acquire Intelligence

Acquire Intelligence focuses on providing a mix of outsourcing and AI-driven solutions aimed at streamlining operations and boosting efficiency. Their approach involves integrating intelligent automation with human teams to reduce unnecessary steps, shift workflows, and improve overall speed. They operate across multiple global locations, including the Philippines, supporting a variety of industries with flexible delivery models that range from remote team setups to full end-to-end operational management.

Their services cover a broad spectrum, from customer experience support spanning multiple channels to back-office functions like finance, HR, IT support, and content moderation. Acquire Intelligence aims to balance technology and people power to help businesses scale without overcomplicating processes. They place emphasis on adapting their solutions to the client’s needs, focusing on practical outcomes rather than rigid service structures.

Key Highlights:

• Combines AI technology with outsourcing
• Flexible models including remote teams and full operations
• Multi-channel customer experience support
• Global presence with diverse industry experience
• Focus on efficiency and workflow optimization

Services:

• Customer experience across chat, voice, email, social, and tickets
• Finance and accounting support
• Human resources and payroll services
• IT support and content moderation
• AI operations and data services
• Procurement, legal, and administrative tasks

Contact Information:

• Website: acquire.ai
• Facebook: www.facebook.com/acquireai
• LinkedIn: ph.linkedin.com/company/acquireintelligence
• Instagram: www.instagram.com/acquireai.ph
• Address: Level 37 Robinsons Cyberscape Beta Topaz and Ruby Roads, Ortigas Center Pasig City, Philippines 1600

14. Callhounds Global

Callhounds Global provides outsourced support and staffing services with operations centered in the Philippines. Their structure focuses on voice and non-voice solutions tailored for a variety of industries. Rather than taking a one-size-fits-all approach, they organize services into clear categories, allowing clients to build teams for specific tasks such as inbound support, outbound sales, or non-voice administrative work. The company also offers offshore staffing models for businesses that want managed remote teams without handling direct supervision themselves.

Their presence in the Philippines plays a key role in how they deliver scalable support. By tapping into a local workforce known for its communication skills and adaptability, they help clients maintain service coverage across time zones. Their setup supports everything from handling overflow calls to full-scale customer service, technical support, or virtual receptionist roles. Companies looking to ease the load on internal teams often turn to this model to shift recurring or high-volume tasks offshore.

Key Highlights:

• Operations focused on the Philippines with scalable staffing models
• Mix of inbound, outbound, and non-voice services
• Offshore teams managed and trained for client-specific needs
• Supports multiple industries including healthcare, retail, finance, and telecom
• Service categories are clearly structured for easier outsourcing decisions

Services:

• Inbound voice support (customer service, tech support, phone answering)
• Outbound voice support (sales, follow-ups, lead generation)
• Non-voice solutions (data entry, back-office tasks)
• Virtual receptionist services
• 24/7 call overflow support
• Offshore staffing across various functions and industries

Contact Information:

• Website: callhounds.com
• E-mail: info@callhounds.com
• Facebook: www.facebook.com/callhoundsglobal
• Twitter: x.com/callhounds
• LinkedIn: www.linkedin.com/company/callhoundsglobal
• Instagram: www.instagram.com/callhoundsglobal
• Address: 24th to 25th Floor, Cyber One Building, 1 Eastwood Ave, Eastwood City, Bagumbayan, Quezon City, 1109 Metro Manila
• Phone: +63288417530

Conclusion

Finding the right BPO partner in the Philippines isn’t about chasing the flashiest name or biggest office space - it’s about who can actually step in, understand your operations, and scale with you when it matters. The companies featured here bring different strengths to the table, whether it’s flexible staffing, solid communication systems, or just a practical approach to solving everyday support challenges. And that’s really the point - scalability isn’t just about growth, it’s about keeping things consistent while growing smarter.

What stood out across the board is how these teams balance structure with adaptability. Some offer fully managed offshore setups, while others let you mix and match services based on real needs, not bundles. Whether you're looking to offload customer service, boost sales outreach, or just get a grip on back-office load, there’s a path here that fits without overcomplicating things. It’s not magic - it’s just well-built support.