Logistics rarely gets much attention when everything is running smoothly. Orders are delivered, shipments arrive on time, and inventory stays where it should be. Most people only notice the process when something goes wrong. Behind the scenes, though, logistics companies handle a constant stream of customer inquiries, shipment updates, documentation, dispatch activities, and administrative work that keeps operations moving day after day.

That growing workload is one reason logistics BPO services have become an important part of the industry. Businesses are increasingly outsourcing customer support, back-office operations, freight administration, dispatch assistance, order management, and other logistics-related functions to specialized service providers. The Philippines has become one of the leading destinations for these services thanks to its experienced outsourcing workforce, strong English proficiency, and long-established BPO sector.

In this guide, we've compiled a list of the best logistics BPO services companies in the Philippines for 2026. Some focus specifically on transportation and supply chain support, while others provide broader outsourcing solutions that include logistics operations as part of a larger service portfolio. Each company brings a slightly different approach, making it easier to find a provider that matches your operational needs and business goals.

1. NeoWork

NeoWork provides outsourced operational teams that support businesses across a range of functions, including customer experience, administrative operations, virtual assistance, and back-office work. In logistics BPO environments, we help companies manage the operational tasks that surround transportation, fulfillment, customer communication, reporting, and day-to-day coordination. Our teammates work as dedicated extensions of client teams, using the same systems and workflows already in place.

Because logistics operations often depend on consistency and clear communication, we place significant attention on hiring and retention. We accept 3.2% of candidates who enter our hiring process, which includes several stages of screening and assessment. We also invest in teammate development, training, wellness initiatives, and engagement programs, contributing to a 91% annualized retention rate. This continuity can be especially valuable for logistics BPO services, where familiarity with processes, customer requirements, and operational workflows matters over time. We support companies across multiple markets, including businesses with logistics operations, customers, or teams in the Philippines.

Key Highlights:

• Supports logistics-related BPO and operational functions
• Provides dedicated teammates who work exclusively with assigned accounts
• Operates across multiple international markets, including the Philippines
• Maintains a 91% annualized teammate retention rate
• Accepts 3.2% of candidates through its hiring process
• Uses client systems and existing workflows
• Provides support during evenings and weekends when needed
• Includes quality assurance processes for larger teams
• Offers ongoing training, education, and development programs
• Maintains structured communication and reporting practices

Services:

• Logistics bpo services
• Customer experience support
• Virtual assistant services
• Back-office operations
• Administrative support
• Operational coordination
• Reporting support
• AI training support
• MVP support
• Creative services
• Team augmentation
• Workflow support

Contact Information:

• Website: www.neowork.com 
• Facebook: www.facebook.com/neoworkteam
• LinkedIn: www.linkedin.com/company/neoworkteam
• Instagram: www.instagram.com/neoworkteam

2. Loop Contact Solutions

Loop Contact Solutions focuses on logistics BPO services that support transportation companies, freight operators, warehouses, field service businesses, and delivery networks. Their teams in the Philippines handle many of the operational tasks that sit between customers and logistics operations, including shipment tracking, dispatch support, order status inquiries, delivery scheduling, and claims-related communication.

A noticeable part of their logistics BPO model is the emphasis on ongoing coordination. Logistics businesses often need support outside standard working hours, especially when shipments continue moving across regions and time zones. Loop Contact Solutions provides teams that assist with customer communication, carrier interactions, warehouse inquiries, and exception management while integrating with existing logistics platforms and workflows.

Key Highlights:

• Focuses on logistics and transportation BPO services
• Supports freight, delivery, warehousing, and field service operations
• Provides teams based in the Philippines
• Covers customer-facing and back-office logistics functions
• Supports dispatch and route coordination activities
• Integrates with transportation and warehouse management systems
• Provides support across different schedules and time zones

Services:

• Shipment tracking support
• Dispatch coordination
• Freight administration
• Warehouse support
• Delivery scheduling
• Order status management
• Claims processing support
• Customer service
• Returns coordination
• Field service support

Contact Information:

• Website: www.loopcontactsolutions.com
• Email: sales@loopcontactsolutions.com
• Facebook: www.facebook.com/loopcontactsolutions
• Twitter: x.com/loopcallcenter
• LinkedIn: www.linkedin.com/company/loop-contact-solutions
• Instagram: www.instagram.com/loopcontactsolutions
• Address: 111 Paseo de Roxas Ave Makati, Metro Manila, 1229 Philippines
• Phone: +1 855 596 5902

3. Sourcefit

Sourcefit provides outsourced staffing and business process support for transportation and logistics organizations. The company assists businesses that need additional resources for supply chain administration, customer communication, logistics coordination, and back-office processes that support daily operations.

What makes logistics BPO valuable for many companies is the amount of administrative work behind every shipment. Documentation, customer requests, scheduling, tracking updates, and operational reporting all require attention. Sourcefit addresses these areas through dedicated teams that become part of existing workflows and support logistics operations across local and international markets.

Key Highlights:

• Provides logistics-focused outsourcing support
• Serves transportation and supply chain organizations
• Offers dedicated staffing models
• Supports customer-facing and administrative operations
• Assists with logistics process management
• Supports businesses across international markets
• Provides offshore teams from the Philippines

Services:

• Customer support
• Logistics administration
• Supply chain support
• Data processing
• Back-office operations
• Documentation management
• Dispatch assistance
• Order management
• Administrative support
• Dedicated staffing

Contact Information:

• Website: sourcefit.com
• Email: contact@sourcefit.com
• Facebook: www.facebook.com/SourcefitPH
• Twitter: x.com/SourcefitHQ
• LinkedIn: www.linkedin.com/company/sourcefitph
• Address: 19th Floor Exxa Tower, Bridgetowne IT Park, Ugong Norte, C5 Road Quezon City, 1110 Metro Manila, Philippines
• Phone: +63 2 8470 2484

4. Acquire Intelligence

Acquire Intelligence supports logistics and supply chain companies through outsourcing solutions that cover operational processing, customer support, compliance-related work, and back-office administration. Their teams operate within existing logistics technology environments, helping businesses manage daily activities without changing the systems already in place.

Supply chains generate a constant flow of information, from inventory records and fulfillment updates to customer requests and compliance requirements. Acquire Intelligence focuses on these operational areas by providing support teams that help organizations maintain visibility and consistency across logistics processes while allowing internal teams to focus on core business activities.

Key Highlights:

• Supports logistics and supply chain businesses
• Provides outsourcing and back-office solutions
• Works within existing logistics technology platforms
• Assists with compliance-related processes
• Supports customer operations and administration
• Provides operational processing support
• Serves organizations across multiple industries

Services:

• Back-office support
• Customer operations
• Compliance support
• Administrative services
• Data processing
• Contact center services
• Supply chain support
• Operational support
• Process management
• Analytics support

Contact Information:

• Website: acquire.ai
• Facebook: www.facebook.com/acquireai
• LinkedIn: www.linkedin.com/company/acquireintelligence
• Instagram: www.instagram.com/acquire.ai
• Address: Level 37 Robinsons Cyberscape Beta, Topaz and Ruby Roads, Ortigas Center, Pasig City, Philippines 1600 
• Phone: +63-2-8667-6895

5. Helpware

Helpware approaches logistics BPO from an operational perspective, covering the activities that keep freight, transportation, and supply chain processes moving behind the scenes. Their support includes shipment tracking, freight documentation, customs administration, fleet-related tasks, customer communication, and order management.

As shipment volumes grow, paperwork and coordination often grow with them. Helpware provides teams that assist with logistics administration while combining human support with automation tools for repetitive processes. The company supports organizations that need help managing logistics workflows across different regions, carriers, and transportation channels.

Key Highlights:

• Provides logistics BPO services for transportation and freight operations
• Supports logistics administration and customer communication
• Covers customs and compliance-related processes
• Uses automation tools within logistics workflows
• Supports multilingual customer interactions
• Operates across multiple global locations
• Assists with shipment visibility and tracking

Services:

• Trucking support
• Fleet administration
• Freight forwarding support
• Customs clearance support
• Shipment tracking
• Logistics documentation
• Freight audit support
• Order management
• Customer support
• Data entry services

Contact Information:

• Website: helpware.com
• Email: hello@helpware.com
• LinkedIn: www.linkedin.com/company/helpware-cx
• Phone: +1 (949) 273 - 2824

6. Digital Minds BPO

Digital Minds BPO offers logistics BPO services designed for businesses that need operational support across transportation, supply chain, and fulfillment activities. The company focuses on the administrative and customer-facing functions that help logistics organizations manage workloads while maintaining day-to-day continuity.

Some logistics challenges are not related to transportation itself but to the amount of coordination that surrounds it. Customer inquiries, shipment updates, documentation, reporting, and dispatch communication can create significant administrative demands. Digital Minds BPO provides offshore teams that support these activities and help logistics businesses maintain organized workflows.

Key Highlights:

• Provides logistics BPO solutions
• Supports transportation and supply chain operations
• Focuses on operational and administrative functions
• Provides offshore staffing support
• Assists with customer communication processes
• Supports logistics workflow management
• Serves businesses in different sectors

Services:

• Customer support
• Shipment coordination
• Dispatch assistance
• Back-office operations
• Documentation management
• Data processing
• Administrative support
• Reporting support
• Order management
• Operational coordination

Contact Information:

• Website: digitalmindsbpo.com
• Email: contact@digitalmindsbpo.com
• Facebook: www.facebook.com/DigitalMindsBPO
• Twitter: x.com/digitalmindsbpo
• LinkedIn: www.linkedin.com/company/digital-minds-bpo-services-inc.
• Address: 2F R Obiedo Building, J Miranda Avenue, Naga City, Philippines
• Phone: +1 302 204 0045

7. PITON-Global

PITON-Global provides outsourcing services for logistics, transportation, freight, and supply chain organizations looking to strengthen customer support and back-office operations. The company focuses on business processes that help logistics providers manage communication, administrative workloads, and operational efficiency across different stages of the supply chain.

Unlike providers that concentrate only on staffing, PITON-Global places significant attention on customer experience and operational support within logistics environments. Freight companies, transportation providers, and supply chain organizations often need reliable handling of shipment inquiries, dispatch-related communication, documentation, and customer interactions. Their outsourcing services are built around these practical day-to-day requirements.

Key Highlights:

• Supports logistics, transportation, and freight companies
• Provides customer experience outsourcing services
• Focuses on logistics-related business processes
• Supports back-office and administrative functions
• Assists with shipment and customer communication
• Serves supply chain organizations
• Provides outsourcing teams from the Philippines

Services:

• Customer support
• Logistics administration
• Shipment inquiry handling
• Dispatch support
• Back-office operations
• Data management
• Documentation support
• Administrative services
• Supply chain support
• Operational assistance

Contact Information:

• Website: www.piton-global.com
• Email: contactus@piton-global.com
• Phone: +1 (866) 201-3370

8. CreaThink Solutions

CreaThink Solutions provides outsourcing and recruitment support for businesses in the trucking and logistics sector. Their services are centered around connecting companies with Filipino professionals who assist with dispatch coordination, operational support, administrative tasks, and day-to-day logistics processes. The company positions logistics support as a practical way to help organizations manage growing workloads without adding pressure to internal teams.

In logistics, small administrative tasks can quickly build into a significant workload. Route updates, shipment tracking, customer communication, and scheduling all require constant attention. CreaThink Solutions focuses on supplying remote professionals who can support these functions and help businesses maintain smooth operations across different locations and time zones.

Key Highlights:

• Provides outsourcing and recruitment services for logistics businesses
• Supports trucking and transportation operations
• Focuses on virtual assistant solutions
• Helps manage dispatch and administrative workloads
• Supports companies operating across different time zones
• Provides staffing solutions from the Philippines
• Offers BPO and Employer of Record services

Services:

• Dispatch coordination
• Shipment tracking support
• Administrative assistance
• Operations support
• Customer communication
• Recruitment services
• Virtual assistant staffing
• Scheduling support
• Data management
• Employer of Record solutions

Contact Information:

• Website: creathink-solutions.com
• Email: inquiry@creathink-solutions.com
• Facebook: www.facebook.com/CreaThinkSolutions
• LinkedIn: www.linkedin.com/company/creathink-solutions
• Address: 24/F, BGC Corporate, 30th Street Corner 11th Avenue, Bonifacio Global City, Manila
• Phone: +63991-2132-996

9. optiBPO

optiBPO focuses on offshore staffing solutions for purchasing, procurement, and logistics functions. Their logistics outsourcing services are designed to support supply chain activities that connect sourcing, inventory management, warehousing, transportation, and order fulfillment processes.

Many businesses reach a point where logistics tasks start taking time away from strategic priorities. Procurement administration, inventory monitoring, order processing, and warehouse coordination all require dedicated attention. optiBPO addresses these areas by helping companies build offshore teams that support logistics operations while remaining integrated with existing business processes.

Key Highlights:

• Provides offshore staffing for logistics and purchasing functions
• Supports supply chain and procurement activities
• Focuses on dedicated team models
• Offers staffing solutions from the Philippines
• Covers operational and administrative logistics tasks
• Supports warehouse and inventory processes
• Assists businesses with workforce scalability

Services:

• Purchasing support
• Procurement administration
• Order management
• Logistics coordination
• Warehouse support
• Inventory management
• Facilities management
• Supply chain assistance
• Administrative support
• Offshore staffing

Contact Information:

• Website: optibpo.com
• Facebook: www.facebook.com/61584451007356
• Twitter: x.com/optibpo
• LinkedIn: www.linkedin.com/company/optibpo
• Instagram: www.instagram.com/optibpomarketing
• Address: Level 25, 252 Pitt Street, Sydney NSW 2000, Australia
• Phone: +61 0272 279 086

10. SuperStaff

SuperStaff delivers outsourcing solutions across a range of business functions, including back-office support that can be applied to logistics and transportation operations. Their approach centers on helping organizations handle administrative workloads that often consume time and resources within growing businesses.

For logistics companies, operational efficiency depends on more than transportation alone. Documentation, data management, customer inquiries, scheduling, and process coordination all play an important role. SuperStaff supports these business functions through outsourced teams that help maintain workflow consistency while allowing internal departments to focus on operational priorities.

Key Highlights:

• Provides back-office outsourcing services
• Supports operational and administrative functions
• Offers staffing solutions from the Philippines
• Serves businesses across multiple industries
• Helps manage process-heavy workloads
• Supports business scalability through outsourcing
• Provides dedicated support teams

Services:

• Back-office support
• Administrative assistance
• Data entry
• Document management
• Customer support
• Process coordination
• Recruitment support
• Knowledge process outsourcing
• Employer staffing solutions
• Business support services

Contact Information:

• Website: superstaff.com
• Email: info@superstaff.com
• Facebook: www.facebook.com/SuperStaffOutsourcing
• LinkedIn: www.linkedin.com/company/superstaffoutsourcing
• Address: 9F 6780 Building, Ayala Ave., Makati, Metro Manila, Philippines
• Phone: 415-651-7494

11. Big Outsource

Big Outsource specializes in logistics BPO services focused on the administrative side of transportation and freight operations. Their model is built around dedicated offshore teams that handle recurring back-office tasks, helping logistics providers reduce the burden of paperwork and operational administration.

While trucks, shipments, and warehouses often receive most of the attention, logistics companies spend considerable time managing invoices, tracking updates, carrier communication, and documentation. Big Outsource concentrates on these support functions, providing teams that become familiar with client workflows and assist with daily logistics operations over the long term.

Key Highlights:

• Focuses on logistics back-office outsourcing
• Provides dedicated staffing teams
• Supports freight and transportation businesses
• Operates from the Philippines
• Emphasizes long-term team continuity
• Supports logistics documentation and administration
• Works within client systems and processes

Services:

• Freight invoicing support
• Accounts receivable assistance
• Shipment tracking
• Carrier communication
• TMS data entry
• WMS data management
• Compliance documentation
• Administrative support
• Logistics virtual assistance
• Back-office operations

Contact Information:

• Website: bigoutsource.com
• Facebook: www.facebook.com/BigOutsource
• Twitter: x.com/BigOutsource
• LinkedIn: www.linkedin.com/company/bigoutsource
• Instagram: www.instagram.com/bigoutsource
• Address: Lot 1-4 Block 4 Guevarra Subd., San Pablo City, Laguna, Philippines 4000

12. KamelBPO

KamelBPO provides logistics staffing solutions for companies looking to strengthen different areas of their supply chain and transportation operations. Their logistics offering focuses on recruiting professionals who can support inventory control, transportation planning, procurement, freight management, and warehouse-related activities.

Business needs within logistics often change throughout the year due to market conditions, seasonal demand, and operational growth. KamelBPO helps organizations build remote logistics teams that can adapt to these changing requirements. Through access to logistics-focused talent in the Philippines, companies can add specialized support without expanding their internal hiring processes.

Key Highlights:

• Provides remote logistics staffing solutions
• Focuses on recruitment of logistics professionals
• Supports supply chain and transportation functions
• Offers access to logistics talent in the Philippines
• Covers a wide range of logistics roles
• Supports workforce scalability
• Assists businesses across multiple industries

Services:

• Logistics staffing
• Inventory control support
• Transportation planning
• Freight forwarding support
• Procurement assistance
• Shipment tracking
• Route optimization
• Customs and compliance support
• Warehouse operations support
• Order processing

Contact Information:

• Website: www.kamelbpo.com
• Email: support@kamelbpo.com
• Facebook: www.facebook.com/KamelBPO
• LinkedIn: www.linkedin.com/company/kamelbpo
• Instagram: www.instagram.com/kamelbpo
• Address: Unit 2F1A BC7 Business Center 7, Philexcel Business Park, M. Roxas Highway, Clark Freeport Zone, Philippines

Conclusion

Logistics operations involve much more than moving goods from one location to another. Behind every shipment, there are people managing schedules, updating records, coordinating deliveries, handling customer inquiries, and keeping information flowing between different parts of the supply chain. As these responsibilities grow, many businesses look for external support to help manage the workload more efficiently.

The Philippines has become a well-established location for logistics BPO services, offering access to teams that support both operational and administrative functions across the supply chain. The companies featured in this list take different approaches, with some focusing on dedicated staffing, others on back-office logistics support, customer service, freight administration, or supply chain coordination. The right choice depends on the type of support a business needs, the size of its operations, and the level of involvement required from an outsourcing partner.

Taking time to compare providers, service models, and logistics expertise can make a meaningful difference in day-to-day operations. A company handling freight management may have different priorities than an eCommerce business focused on order fulfillment or a transportation provider managing large delivery networks. Understanding those differences is often the first step toward finding a logistics BPO partner that fits naturally into existing workflows and long-term business goals.