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Colombia gives companies several ways to expand a sales function, from hiring one dedicated appointment setter to launching a managed outbound team. The providers below differ in sales roles, management models, recruitment support, and the amount of day-to-day control retained by the client.

1. NeoWork
NeoWork builds dedicated teams that work as an extension of a client’s internal operation. Its Colombian appointment setters can handle cold calling, email outreach, lead qualification, CRM updates, and meeting scheduling across B2B and B2C campaigns. Clients manage their salespeople directly, while NeoWork covers recruitment, benefits, coaching, engagement, and performance incentives. Larger accounts can also receive dedicated supervisors.
The model is particularly relevant to startups and growing companies that want to begin with a small sales unit and add people gradually. Each NeoWorker is assigned to one account rather than divided among several clients. NeoWork reports a selective 3.2% candidate acceptance rate and a 91% annualized retention rate among placed professionals, reflecting its focus on both talent quality and long-term team stability.
Key Facts
- Best for: Startups and growing companies that want dedicated salespeople
- Core services: Sales team augmentation, appointment setting, cold outreach, lead qualification, CRM administration
- Staffing model: Individual contributors or managed operational teams
- Location: Colombia and the Philippines
- Notable strength: Dedicated employees who work with a single client
Contact Information
- Website: www.neowork.com
- Facebook: www.facebook.com/neoworkteam
- LinkedIn: www.linkedin.com/company/neoworkteam
- Instagram: www.instagram.com/neoworkteam

2. CloudTask
CloudTask concentrates heavily on go-to-market staffing. Companies can hire SDRs, BDRs, account executives, sales managers, RevOps professionals, and customer success specialists from its LATAM talent network. Its marketplace includes Colombian sales representatives with experience using platforms such as HubSpot, Salesforce, Apollo, Clay, Gong, and Outreach.
The company supports both individual placements and complete revenue teams of three to five people. Candidate profiles include work history, introductory videos, software capabilities, and pricing information, giving buyers more visibility before the interview stage. CloudTask also handles payroll and compliance for managed staffing engagements.
Key Facts
- Best for: SaaS businesses hiring tool-proficient revenue talent
- Core services: Sales staffing, customer success staffing, RevOps talent, payroll support
- Sales roles: SDRs, BDRs, account executives, sales managers
- Geographic coverage: Colombia and other LATAM markets
- Notable strength: Sales candidates are assessed for role and software proficiency
Contact Information
- Website: cloudtask.com
- E-mail: hello@cloudtask.com
- Facebook: www.facebook.com/cloudtask
- Twitter: x.com/CloudTaskHQ
- LinkedIn: www.linkedin.com/company/cloudtask
- Instagram: www.instagram.com/cloudtask

3. Solvo Global
Solvo Global recruits, hires, trains, and administers remote professionals who join a client’s existing organization. Sales and marketing is one of its named talent categories, alongside customer service, logistics, legal support, accounting, and back-office operations.
This setup suits companies that already have sales leadership, processes, and quotas in place but need more people to execute them. Solvo manages sourcing, screening, selection, onboarding, and employment administration, while the client retains control over everyday work. Its Colombian operations provide nearshore access for North American businesses that need English-speaking staff during compatible working hours.
Key Facts
- Best for: Companies adding sales staff to an established internal department
- Core services: Nearshore staffing, recruitment, onboarding, training
- Sales capabilities: Sales support, marketing support, customer service
- Location: USA, major operations in Colombia
- Notable strength: One provider handles both recruitment and ongoing employment administration
Contact Information
- Website: solvoglobal.com
- E-mail: sales@solvoglobal.com
- Facebook: www.facebook.com/hiresolvohr
- Twitter: x.com/globalsolvo
- LinkedIn: www.linkedin.com/company/solvo-global
- Instagram: www.instagram.com/solvo_global
- Address: 1475 S. Price Rd., Chandler, AZ 85286
- Phone: +18334131546

4. Outsourced
Outsourced helps international businesses build dedicated, full-time teams in Colombia. Its sales representatives can work with existing accounts, generate leads, conduct cold calls, maintain contact databases, and move opportunities through the sales process. The provider can recruit for products that require specific technical, medical, or industry knowledge.
Clients provide the job description and choose from shortlisted candidates. Outsourced then handles recruitment, onboarding, HR, IT infrastructure, and local employment administration. The resulting employees report directly to the client, making this a staff augmentation option rather than a shared call-center arrangement.
Key Facts
- Best for: Dedicated remote or office-based sales representatives
- Core services: Recruitment, onboarding, HR management, secure infrastructure
- Sales activities: Cold calling, account management, lead generation, database maintenance
- Location: Colombia
- Notable strength: Clients select and directly manage their dedicated employees
Contact Information
- Website: outsourced.co
- E-mail: contact@outsourced.co
- Facebook: www.facebook.com/outsourcedcareers
- LinkedIn: www.linkedin.com/company/outsourcedglobal
- Address: Calle 7D #43A-40. Medellín, Antioquia 050022, Colombia
- Phone: +61281033124
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5. CareerLATAM
CareerLATAM is a boutique recruiting firm that connects US companies with remote professionals across Latin America. Sales and business development is a defined practice area, covering BDRs, SDRs, account executives, and revenue operations professionals.
Colombia receives particular attention within the firm’s sales talent sourcing. CareerLATAM assesses business English and compatibility with US working hours, then headhunts candidates rather than depending exclusively on job advertisements. This model makes sense for businesses looking for permanent additions to an internal sales organization, especially when they want candidate ownership without building a Colombian recruiting function themselves.
Key Facts
- Best for: US companies recruiting permanent remote sales professionals
- Core services: Headhunting, screening, candidate shortlisting, replacement support
- Sales roles: BDRs, SDRs, account executives, RevOps professionals
- Talent market: Colombia and wider Latin America
- Notable strength: Dedicated recruiting focus on Colombian sales talent
Contact Information
- Website: www.careerlatam.com
- E-mail: hello@careerlatam.com
- LinkedIn: www.linkedin.com/company/careerlatam
- Address: 447 Sutter St, Ste 506-1413, San Francisco, CA 94108

6. Connect2BPO
Connect2BPO operates from Barranquilla and supports companies with lead generation, telemarketing, appointment setting, and broader business process outsourcing. Its sales personnel can be combined with digital marketing and customer service resources when the buyer needs support across several stages of customer acquisition.
The company also offers an Employer of Record structure for organizations that want employees in Colombia without creating their own local entity. Recruitment, onboarding, payroll, HR, and compliance can therefore sit with the provider while the client directs sales activity. This combination is useful for businesses entering Colombia or building a nearshore department for the first time.
Key Facts
- Best for: Businesses creating a sales operation in Barranquilla
- Core services: Sales outsourcing, telemarketing, lead generation, digital marketing
- Employment support: Employer of Record, payroll, HR, onboarding
- Location: Barranquilla, Colombia
- Notable strength: Sales staffing and local employment administration from one provider
Contact Information
- Website: connect2bpo.com
- E-mail: info@connect2bpo.com
- Facebook: www.facebook.com/C2BPO
- LinkedIn: www.linkedin.com/company/connect2bpo
- Instagram: www.instagram.com/c2bpo
- Address: Calle 77 #59-35 Office 1403, Barranquilla, Colombia
- Phone: +57 3042079575

7. HiresLink
HiresLink recruits nearshore talent across Colombia and other Latin American markets. Its sales category covers SDRs, BDRs, account executives, customer success employees, and revenue operations professionals. The company places particular emphasis on candidates familiar with US outbound sales and SaaS environments.
Businesses can use HiresLink when they want individual specialists or several complementary hires across sales, customer success, and operations. Candidate matching, payroll, benefits, compliance, and post-hire support can be included, reducing the administrative load on the client. The provider is a better fit for building an internal revenue team than outsourcing a predefined appointment-setting campaign.
Key Facts
- Best for: SaaS and technology companies assembling nearshore revenue teams
- Core services: Talent matching, payroll, compliance, benefits administration
- Sales roles: SDRs, BDRs, account executives, customer success, RevOps
- Talent coverage: Colombia and other Latin American countries
- Notable strength: Access to both frontline sellers and supporting revenue specialists
Contact Information
- Website: www.hireslink.com
- Twitter: x.com/hireslink
- LinkedIn: www.linkedin.com/company/hireslink
- Instagram: www.instagram.com/hireslink

8. RPM BPO
RPM BPO runs nearshore delivery hubs in Bogotá and Medellín. Its sales teams can support inbound and outbound programs, account management, pipeline activity, and closing work while integrating with an existing in-house department.
The engagement can start with a small group of representatives or expand into a larger contact-center operation. That flexibility gives companies room to test a market before committing to a substantial sales headcount. RPM also provides customer service and back-office outsourcing, which can be helpful when new sales volume creates added onboarding, billing, or account-support work.
Key Facts
- Best for: Companies scaling inbound or outbound phone-based sales
- Core services: Sales outsourcing, customer service, back-office support
- Sales model: Augmented teams and managed contact-center operations
- Locations: San Jose, USA
- Notable strength: Teams can grow from a small initial group into a larger program
Contact Information
- Website: www.rpmbpo.com
- LinkedIn: www.linkedin.com/company/rpmbpo
- Address: 84 W. Santa Clara St. STE 700, San Jose, CA 95113

9. ContactPoint 360
ContactPoint 360 combines sales outsourcing with multilingual customer experience, customer retention, technical support, marketing, and back-office services. Its global delivery network includes Colombia, giving international brands a nearshore option for customer acquisition and lifecycle management.
This provider is most relevant when sales calls are part of a broader contact-center strategy. A company can connect acquisition work with customer care, retention, accounts receivable, or help-desk operations instead of managing separate vendors. The range of supported sectors includes healthcare, financial services, retail, e-commerce, telecom, travel, energy, and real estate.
Key Facts
- Best for: Multichannel sales and customer lifecycle programs
- Core services: Sales outsourcing, customer care, retention, marketing support
- Industries: Healthcare, finance, retail, telecom, travel, real estate
- Location: Colombia within a wider global delivery network
- Notable strength: Sales can be integrated with retention and customer service
Contact Information
- Website: contactpoint360.com
- E-mail: sales@contactpoint360.com
- Facebook: www.facebook.com/ContactPoint360Company
- Twitter: x.com/CPoint360
- LinkedIn: www.linkedin.com/company/contact-point-360
- Address: Porto 100 Building, Av. Cra. 45 #97-50 6th Floor, Bogotá, Colombia

10. SuperStaff
SuperStaff operates nearshore outsourcing services from Medellín alongside its delivery locations in the United States and the Philippines. The company recruits, equips, trains, and manages teams for customer experience, e-commerce, logistics, billing, collections, marketing, and other business functions.
For sales augmentation, SuperStaff is most applicable to roles closely connected with customer acquisition and revenue support, including lead generation, multilingual outreach, customer contact, and account-related work. Its managed approach removes more of the operational burden than a recruitment-only service. This can suit organizations that want the provider to remain involved in training, quality control, technology, and workforce management.
Key Facts
- Best for: Managed nearshore teams connected to sales and customer experience
- Core services: Team recruitment, training, management, customer experience
- Related capabilities: Multilingual support, e-commerce, billing, collections
- Location: Medellín, Colombia
- Notable strength: Operational management continues after the team is recruited
Contact Information
- Website: superstaff.com
- E-mail: info@superstaff.com
- Facebook: www.facebook.com/SuperStaffOutsourcing
- Twitter: x.com/SuperStaffBPO
- LinkedIn: www.linkedin.com/company/superstaffoutsourcing
- Address: NOI Coworking: Cl. 17 #43 F – 287, El Poblado, Medellín, Colombia
- Phone: 415-651-7494

11. EMAPTA
EMAPTA builds dedicated offshore and nearshore teams while allowing clients to retain direct control over employees and workflows. Sales-related roles can include account executives, lead generation specialists, customer success managers, and administrative personnel who support the revenue department.
The company takes responsibility for recruitment, facilities, IT, HR, and local employment requirements. This arrangement is useful for established businesses that want a branded sales team rather than representatives working across several accounts. EMAPTA also supports team expansion across other departments, so a sales unit can later be joined by marketing, finance, or customer service employees under the same operating structure.
Key Facts
- Best for: Dedicated sales teams that follow the client’s existing processes
- Core services: Recruitment, HR, facilities, IT, payroll support
- Sales roles: Account executives, lead generation, customer success
- Location: Bogotá, Colombia
- Notable strength: Clients keep operational control of their assigned personnel
Contact Information
- Website: emapta.com
- LinkedIn: www.linkedin.com/company/emaptaglobal
- Address: Cl. 97a #13a-57, Bogotá, Colombia
- Phone: +57 601 7868748

12. Sales Rain
Sales Rain provides outsourced staffing and business support for companies expanding into Colombia. Sales-related teams can handle outbound calling, lead generation, and customer contact, while the provider manages practical requirements such as hiring, payroll, HR administration, and workspace.
This approach may appeal to companies that want a physical nearshore operation but are not ready to establish their own Colombian subsidiary or lease an office independently. Sales Rain can combine staffing with seat leasing and local operational support. Buyers should define whether they need client-managed employees or a provider-managed campaign, since the company’s service range accommodates several outsourcing structures.
Key Facts
- Best for: Businesses needing sales staff plus Colombian office infrastructure
- Core services: Staffing, BPO, HR administration, payroll, workspace solutions
- Sales capabilities: Lead generation, outbound calling, customer contact
- Location: Colombia
- Notable strength: Staffing can be combined with office and employment support
Contact Information
- Website: salesrain.com
- E-mail: info@salesrain.com
- Facebook: www.facebook.com/salesraininc
- Twitter: x.com/salesraininc
- LinkedIn: www.linkedin.com/company/salesrain
- Instagram: www.instagram.com/salesraininc
- Phone: +57 324 6311507

13. TDCX
TDCX operates a delivery center in Bogotá as part of its international customer experience network. The company works with technology, fintech, retail, travel, education, and other consumer-facing sectors, providing multilingual teams for sales, customer service, technical support, and content-related operations.
Its scale and managed-service structure are better suited to established companies with measurable volumes than businesses looking for one freelance salesperson. TDCX can support customer acquisition alongside post-sale service, giving larger brands a consistent operating model across different points of the customer journey. Technology, reporting, workforce management, and training form part of the broader delivery environment.
Key Facts
- Best for: Larger multilingual sales and customer experience programs
- Core services: Sales support, customer experience, technical support
- Industries: Technology, fintech, retail, travel, education
- Location: Bogotá, Colombia
- Notable strength: Enterprise-scale managed operations across the customer journey
Contact Information
- Website: www.tdcx.com
- Facebook: www.facebook.com/tdcxgroup
- Twitter: x.com/tdcxgroup
- LinkedIn: www.linkedin.com/company/tdcxgroup
- Instagram: www.instagram.com/tdcxgroup
- Address: Calle 26 # 92-32 (Gold 9- Piso 4), Centro Empresarial Connecta, Bogotá, Colombia
- Phone: +57 601 743 3303
Conclusion
Building a sales team in Colombia can take several forms. Some companies need one experienced SDR to strengthen an existing department, while others want an entire outbound operation with recruitment, training, reporting, and day-to-day supervision already handled. The providers on this list cover both ends of that spectrum, so the right choice depends less on company size and more on how much control you want to keep in-house.
NeoWork is a particularly practical option for businesses that want dedicated Colombian sales professionals who genuinely become part of their internal team. Still, it is worth comparing each provider’s sales experience, management model, CRM familiarity, and ability to scale before committing. A good augmentation partner should do more than fill empty seats. It should give your sales operation room to grow without making it harder to manage.
Topics
13 Best Sales Team Augmentation Companies in Colombia (2026)
Colombia gives companies several ways to expand a sales function, from hiring one dedicated appointment setter to launching a managed outbound team. The providers below differ in sales roles, management models, recruitment support, and the amount of day-to-day control retained by the client.

1. NeoWork
NeoWork builds dedicated teams that work as an extension of a client’s internal operation. Its Colombian appointment setters can handle cold calling, email outreach, lead qualification, CRM updates, and meeting scheduling across B2B and B2C campaigns. Clients manage their salespeople directly, while NeoWork covers recruitment, benefits, coaching, engagement, and performance incentives. Larger accounts can also receive dedicated supervisors.
The model is particularly relevant to startups and growing companies that want to begin with a small sales unit and add people gradually. Each NeoWorker is assigned to one account rather than divided among several clients. NeoWork reports a selective 3.2% candidate acceptance rate and a 91% annualized retention rate among placed professionals, reflecting its focus on both talent quality and long-term team stability.
Key Facts
- Best for: Startups and growing companies that want dedicated salespeople
- Core services: Sales team augmentation, appointment setting, cold outreach, lead qualification, CRM administration
- Staffing model: Individual contributors or managed operational teams
- Location: Colombia and the Philippines
- Notable strength: Dedicated employees who work with a single client
Contact Information
- Website: www.neowork.com
- Facebook: www.facebook.com/neoworkteam
- LinkedIn: www.linkedin.com/company/neoworkteam
- Instagram: www.instagram.com/neoworkteam

2. CloudTask
CloudTask concentrates heavily on go-to-market staffing. Companies can hire SDRs, BDRs, account executives, sales managers, RevOps professionals, and customer success specialists from its LATAM talent network. Its marketplace includes Colombian sales representatives with experience using platforms such as HubSpot, Salesforce, Apollo, Clay, Gong, and Outreach.
The company supports both individual placements and complete revenue teams of three to five people. Candidate profiles include work history, introductory videos, software capabilities, and pricing information, giving buyers more visibility before the interview stage. CloudTask also handles payroll and compliance for managed staffing engagements.
Key Facts
- Best for: SaaS businesses hiring tool-proficient revenue talent
- Core services: Sales staffing, customer success staffing, RevOps talent, payroll support
- Sales roles: SDRs, BDRs, account executives, sales managers
- Geographic coverage: Colombia and other LATAM markets
- Notable strength: Sales candidates are assessed for role and software proficiency
Contact Information
- Website: cloudtask.com
- E-mail: hello@cloudtask.com
- Facebook: www.facebook.com/cloudtask
- Twitter: x.com/CloudTaskHQ
- LinkedIn: www.linkedin.com/company/cloudtask
- Instagram: www.instagram.com/cloudtask

3. Solvo Global
Solvo Global recruits, hires, trains, and administers remote professionals who join a client’s existing organization. Sales and marketing is one of its named talent categories, alongside customer service, logistics, legal support, accounting, and back-office operations.
This setup suits companies that already have sales leadership, processes, and quotas in place but need more people to execute them. Solvo manages sourcing, screening, selection, onboarding, and employment administration, while the client retains control over everyday work. Its Colombian operations provide nearshore access for North American businesses that need English-speaking staff during compatible working hours.
Key Facts
- Best for: Companies adding sales staff to an established internal department
- Core services: Nearshore staffing, recruitment, onboarding, training
- Sales capabilities: Sales support, marketing support, customer service
- Location: USA, major operations in Colombia
- Notable strength: One provider handles both recruitment and ongoing employment administration
Contact Information
- Website: solvoglobal.com
- E-mail: sales@solvoglobal.com
- Facebook: www.facebook.com/hiresolvohr
- Twitter: x.com/globalsolvo
- LinkedIn: www.linkedin.com/company/solvo-global
- Instagram: www.instagram.com/solvo_global
- Address: 1475 S. Price Rd., Chandler, AZ 85286
- Phone: +18334131546

4. Outsourced
Outsourced helps international businesses build dedicated, full-time teams in Colombia. Its sales representatives can work with existing accounts, generate leads, conduct cold calls, maintain contact databases, and move opportunities through the sales process. The provider can recruit for products that require specific technical, medical, or industry knowledge.
Clients provide the job description and choose from shortlisted candidates. Outsourced then handles recruitment, onboarding, HR, IT infrastructure, and local employment administration. The resulting employees report directly to the client, making this a staff augmentation option rather than a shared call-center arrangement.
Key Facts
- Best for: Dedicated remote or office-based sales representatives
- Core services: Recruitment, onboarding, HR management, secure infrastructure
- Sales activities: Cold calling, account management, lead generation, database maintenance
- Location: Colombia
- Notable strength: Clients select and directly manage their dedicated employees
Contact Information
- Website: outsourced.co
- E-mail: contact@outsourced.co
- Facebook: www.facebook.com/outsourcedcareers
- LinkedIn: www.linkedin.com/company/outsourcedglobal
- Address: Calle 7D #43A-40. Medellín, Antioquia 050022, Colombia
- Phone: +61281033124
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5. CareerLATAM
CareerLATAM is a boutique recruiting firm that connects US companies with remote professionals across Latin America. Sales and business development is a defined practice area, covering BDRs, SDRs, account executives, and revenue operations professionals.
Colombia receives particular attention within the firm’s sales talent sourcing. CareerLATAM assesses business English and compatibility with US working hours, then headhunts candidates rather than depending exclusively on job advertisements. This model makes sense for businesses looking for permanent additions to an internal sales organization, especially when they want candidate ownership without building a Colombian recruiting function themselves.
Key Facts
- Best for: US companies recruiting permanent remote sales professionals
- Core services: Headhunting, screening, candidate shortlisting, replacement support
- Sales roles: BDRs, SDRs, account executives, RevOps professionals
- Talent market: Colombia and wider Latin America
- Notable strength: Dedicated recruiting focus on Colombian sales talent
Contact Information
- Website: www.careerlatam.com
- E-mail: hello@careerlatam.com
- LinkedIn: www.linkedin.com/company/careerlatam
- Address: 447 Sutter St, Ste 506-1413, San Francisco, CA 94108

6. Connect2BPO
Connect2BPO operates from Barranquilla and supports companies with lead generation, telemarketing, appointment setting, and broader business process outsourcing. Its sales personnel can be combined with digital marketing and customer service resources when the buyer needs support across several stages of customer acquisition.
The company also offers an Employer of Record structure for organizations that want employees in Colombia without creating their own local entity. Recruitment, onboarding, payroll, HR, and compliance can therefore sit with the provider while the client directs sales activity. This combination is useful for businesses entering Colombia or building a nearshore department for the first time.
Key Facts
- Best for: Businesses creating a sales operation in Barranquilla
- Core services: Sales outsourcing, telemarketing, lead generation, digital marketing
- Employment support: Employer of Record, payroll, HR, onboarding
- Location: Barranquilla, Colombia
- Notable strength: Sales staffing and local employment administration from one provider
Contact Information
- Website: connect2bpo.com
- E-mail: info@connect2bpo.com
- Facebook: www.facebook.com/C2BPO
- LinkedIn: www.linkedin.com/company/connect2bpo
- Instagram: www.instagram.com/c2bpo
- Address: Calle 77 #59-35 Office 1403, Barranquilla, Colombia
- Phone: +57 3042079575

7. HiresLink
HiresLink recruits nearshore talent across Colombia and other Latin American markets. Its sales category covers SDRs, BDRs, account executives, customer success employees, and revenue operations professionals. The company places particular emphasis on candidates familiar with US outbound sales and SaaS environments.
Businesses can use HiresLink when they want individual specialists or several complementary hires across sales, customer success, and operations. Candidate matching, payroll, benefits, compliance, and post-hire support can be included, reducing the administrative load on the client. The provider is a better fit for building an internal revenue team than outsourcing a predefined appointment-setting campaign.
Key Facts
- Best for: SaaS and technology companies assembling nearshore revenue teams
- Core services: Talent matching, payroll, compliance, benefits administration
- Sales roles: SDRs, BDRs, account executives, customer success, RevOps
- Talent coverage: Colombia and other Latin American countries
- Notable strength: Access to both frontline sellers and supporting revenue specialists
Contact Information
- Website: www.hireslink.com
- Twitter: x.com/hireslink
- LinkedIn: www.linkedin.com/company/hireslink
- Instagram: www.instagram.com/hireslink

8. RPM BPO
RPM BPO runs nearshore delivery hubs in Bogotá and Medellín. Its sales teams can support inbound and outbound programs, account management, pipeline activity, and closing work while integrating with an existing in-house department.
The engagement can start with a small group of representatives or expand into a larger contact-center operation. That flexibility gives companies room to test a market before committing to a substantial sales headcount. RPM also provides customer service and back-office outsourcing, which can be helpful when new sales volume creates added onboarding, billing, or account-support work.
Key Facts
- Best for: Companies scaling inbound or outbound phone-based sales
- Core services: Sales outsourcing, customer service, back-office support
- Sales model: Augmented teams and managed contact-center operations
- Locations: San Jose, USA
- Notable strength: Teams can grow from a small initial group into a larger program
Contact Information
- Website: www.rpmbpo.com
- LinkedIn: www.linkedin.com/company/rpmbpo
- Address: 84 W. Santa Clara St. STE 700, San Jose, CA 95113

9. ContactPoint 360
ContactPoint 360 combines sales outsourcing with multilingual customer experience, customer retention, technical support, marketing, and back-office services. Its global delivery network includes Colombia, giving international brands a nearshore option for customer acquisition and lifecycle management.
This provider is most relevant when sales calls are part of a broader contact-center strategy. A company can connect acquisition work with customer care, retention, accounts receivable, or help-desk operations instead of managing separate vendors. The range of supported sectors includes healthcare, financial services, retail, e-commerce, telecom, travel, energy, and real estate.
Key Facts
- Best for: Multichannel sales and customer lifecycle programs
- Core services: Sales outsourcing, customer care, retention, marketing support
- Industries: Healthcare, finance, retail, telecom, travel, real estate
- Location: Colombia within a wider global delivery network
- Notable strength: Sales can be integrated with retention and customer service
Contact Information
- Website: contactpoint360.com
- E-mail: sales@contactpoint360.com
- Facebook: www.facebook.com/ContactPoint360Company
- Twitter: x.com/CPoint360
- LinkedIn: www.linkedin.com/company/contact-point-360
- Address: Porto 100 Building, Av. Cra. 45 #97-50 6th Floor, Bogotá, Colombia

10. SuperStaff
SuperStaff operates nearshore outsourcing services from Medellín alongside its delivery locations in the United States and the Philippines. The company recruits, equips, trains, and manages teams for customer experience, e-commerce, logistics, billing, collections, marketing, and other business functions.
For sales augmentation, SuperStaff is most applicable to roles closely connected with customer acquisition and revenue support, including lead generation, multilingual outreach, customer contact, and account-related work. Its managed approach removes more of the operational burden than a recruitment-only service. This can suit organizations that want the provider to remain involved in training, quality control, technology, and workforce management.
Key Facts
- Best for: Managed nearshore teams connected to sales and customer experience
- Core services: Team recruitment, training, management, customer experience
- Related capabilities: Multilingual support, e-commerce, billing, collections
- Location: Medellín, Colombia
- Notable strength: Operational management continues after the team is recruited
Contact Information
- Website: superstaff.com
- E-mail: info@superstaff.com
- Facebook: www.facebook.com/SuperStaffOutsourcing
- Twitter: x.com/SuperStaffBPO
- LinkedIn: www.linkedin.com/company/superstaffoutsourcing
- Address: NOI Coworking: Cl. 17 #43 F – 287, El Poblado, Medellín, Colombia
- Phone: 415-651-7494

11. EMAPTA
EMAPTA builds dedicated offshore and nearshore teams while allowing clients to retain direct control over employees and workflows. Sales-related roles can include account executives, lead generation specialists, customer success managers, and administrative personnel who support the revenue department.
The company takes responsibility for recruitment, facilities, IT, HR, and local employment requirements. This arrangement is useful for established businesses that want a branded sales team rather than representatives working across several accounts. EMAPTA also supports team expansion across other departments, so a sales unit can later be joined by marketing, finance, or customer service employees under the same operating structure.
Key Facts
- Best for: Dedicated sales teams that follow the client’s existing processes
- Core services: Recruitment, HR, facilities, IT, payroll support
- Sales roles: Account executives, lead generation, customer success
- Location: Bogotá, Colombia
- Notable strength: Clients keep operational control of their assigned personnel
Contact Information
- Website: emapta.com
- LinkedIn: www.linkedin.com/company/emaptaglobal
- Address: Cl. 97a #13a-57, Bogotá, Colombia
- Phone: +57 601 7868748

12. Sales Rain
Sales Rain provides outsourced staffing and business support for companies expanding into Colombia. Sales-related teams can handle outbound calling, lead generation, and customer contact, while the provider manages practical requirements such as hiring, payroll, HR administration, and workspace.
This approach may appeal to companies that want a physical nearshore operation but are not ready to establish their own Colombian subsidiary or lease an office independently. Sales Rain can combine staffing with seat leasing and local operational support. Buyers should define whether they need client-managed employees or a provider-managed campaign, since the company’s service range accommodates several outsourcing structures.
Key Facts
- Best for: Businesses needing sales staff plus Colombian office infrastructure
- Core services: Staffing, BPO, HR administration, payroll, workspace solutions
- Sales capabilities: Lead generation, outbound calling, customer contact
- Location: Colombia
- Notable strength: Staffing can be combined with office and employment support
Contact Information
- Website: salesrain.com
- E-mail: info@salesrain.com
- Facebook: www.facebook.com/salesraininc
- Twitter: x.com/salesraininc
- LinkedIn: www.linkedin.com/company/salesrain
- Instagram: www.instagram.com/salesraininc
- Phone: +57 324 6311507

13. TDCX
TDCX operates a delivery center in Bogotá as part of its international customer experience network. The company works with technology, fintech, retail, travel, education, and other consumer-facing sectors, providing multilingual teams for sales, customer service, technical support, and content-related operations.
Its scale and managed-service structure are better suited to established companies with measurable volumes than businesses looking for one freelance salesperson. TDCX can support customer acquisition alongside post-sale service, giving larger brands a consistent operating model across different points of the customer journey. Technology, reporting, workforce management, and training form part of the broader delivery environment.
Key Facts
- Best for: Larger multilingual sales and customer experience programs
- Core services: Sales support, customer experience, technical support
- Industries: Technology, fintech, retail, travel, education
- Location: Bogotá, Colombia
- Notable strength: Enterprise-scale managed operations across the customer journey
Contact Information
- Website: www.tdcx.com
- Facebook: www.facebook.com/tdcxgroup
- Twitter: x.com/tdcxgroup
- LinkedIn: www.linkedin.com/company/tdcxgroup
- Instagram: www.instagram.com/tdcxgroup
- Address: Calle 26 # 92-32 (Gold 9- Piso 4), Centro Empresarial Connecta, Bogotá, Colombia
- Phone: +57 601 743 3303
Conclusion
Building a sales team in Colombia can take several forms. Some companies need one experienced SDR to strengthen an existing department, while others want an entire outbound operation with recruitment, training, reporting, and day-to-day supervision already handled. The providers on this list cover both ends of that spectrum, so the right choice depends less on company size and more on how much control you want to keep in-house.
NeoWork is a particularly practical option for businesses that want dedicated Colombian sales professionals who genuinely become part of their internal team. Still, it is worth comparing each provider’s sales experience, management model, CRM familiarity, and ability to scale before committing. A good augmentation partner should do more than fill empty seats. It should give your sales operation room to grow without making it harder to manage.
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